This report provides a comprehensive analysis of tour operations management, focusing on the roles and functions of tour operators, the scale and structure of the tour operating industry, and the various stages involved in creating holiday packages. The report uses Thomson Holidays TUI as a case study, examining topics such as inbound, outbound, and domestic tour operators, as well as ground operators. It also delves into strategies for forecasting changes in consumer demand, considering environmental and economic effects. Furthermore, the report explores the different stages in the creation of holiday packages, including direct and indirect channels. Finally, it examines strategic and tactical decision-making within tour operations, offering insights into how businesses can adapt to changing market conditions and consumer preferences.