Analysis of Tulip Limited's Performance: A Consultancy Report

This report examines the underperformance of Tulip Limited, identifying key issues such as ineffective management, poor operational systems, employee dissatisfaction, and outdated technology. It highlights the importance of management consultancy skills in addressing these challenges. The report details the core competencies of senior managers, emphasizing communication, problem-solving, and strategic thinking. It also proposes strategies for improving business performance, including better resource management, improved human resource policies, and the adoption of modern technologies. The analysis emphasizes the need for effective planning, control systems, and communication to overcome internal conflicts and operational inefficiencies. The report suggests delegating responsibilities, addressing employee absenteeism, and improving financial management to enhance the company's overall performance. The report concludes that addressing these issues is critical for Tulip Limited to achieve its business objectives and improve its standing.

: management consultancy skills

Table of Contents
INTRODUCTION...........................................................................................................................3
1. Identifying the reason Tulip Limited company has failed to achieve the satisfactory level
of performance............................................................................................................................3
2. Clarifying the core competencies of Senior manager in Tulip company ...............................6
3. Identifying the Strategies which will be adopted by an individual in supporting firm in
improving business performance................................................................................................7
Conclusion.....................................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Management consultancy skills are defined as the ability of an individual to work in
team. In addition to this it also involves various other abilities as well as core competencies such
as communication skills, innovation , problem solving abilities, analytical skills , management
knowledge which is very much important in order to provide the suitable advice or suggestion to
people. These skills and core competencies are required to be posses by the consultant as it will
help them in performing their duties as well as fulfilling their responsibility. The function of
consultant is to support an organisation in improving the business performance and suggest firm
an appropriate solution to the problem. There are several types of issues can be faced by the firm
due to ineffective management system which might have negative impact on the performance of
an organisation. It is required by the manager in an enterprise to manage these problems before it
gives rise to uncertain situation at workplace.
The present report has focus on identifying the several issues faced by an organisation in
context of Tulip company. It also emphasizes on the way consultant has helped an enterprise in
improving business performance.
1. Identifying the reason Tulip Limited company has failed to achieve the satisfactory level of
performance.
The main reason for poor performance of company is ineffective management system and
lack of proper leadership. Another reason of the failure to achieve satisfactory level of
performance is the improper operational management system and poor infrastructure. These
two factor has created the major challenges for an organisation to in motoring as well as
controlling the different business procedures. Another major as well as significant reason for the
unsatisfactory performance is the management has ignored the need as well as importance off
facilitating all the operation under one roof (Kunze, Boehm and Bruch, 2013). Lack of sufficient
human resource has created the major barriers for firm in performing well. The another reason is
for failure to achieve the satisfactory performance by Tulip Limited company is high level of
dissatisfaction among employees which has occurred due to ineffective human resource
management system. Poor human resource policies , unsafe working environment , power
culture has direct as well as negative influence on the behaviour of people within an enterprise.

In addition to this , There are some managerial issues has been faced by an organisation
which has direct as well as significant impact on the business performance of an enterprise. As
manager are the people by providing the innovative who can support firm in improving business
performance. In other words it can be stated that success as well as failure of the company is
totally depended on the performance of the manager within an enterprise. Decision taken by the
management team in an organisation has great as well as major influence on the business
performance. Managerial issues also have great effect on the routine functioning of firm. Some
managerial issues faced by an organisation include the high employee turnover rate which has
direct impact on the business performance (Jackson, 2014). The another factors which has great
effect on the business performance of an organisation is disagreement between the partners
which also have great impact on the financial performance of company. The conflictual situation
in an enterprise has lead to the decrease in operational efficiency of firm. Due to disputes and
other business issues' manager has faced difficulty in conducting as well as managing the
different business operation in smooth way. Lack of sufficient resources has created the barriers'
fir firm in achieving the objectives. The absence of Production manager in an organisation has
built the major barriers in operational as well as production system which has negative effect on
the productivity of an enterprise (Curtin, 2014). Lack of resources with an organisation has
given rise to the conflicts at workplace which has counter effect on the performance of
employees as well as business. This is considered to be the significant factor due to which Tulip
company has failed to maintain their concentration on the on business objectives and quality of
products. Lack of skills , knowledge , ability and core competency in person who has taken the
responsibility of controlling as well as managing operational and production activity. This
factors have lead to the ineffective management which has negative effect on the productivity of
firm which has also resulted wed into the high level of dissatisfaction among customers. The
issues caused due to the ineffective management has negative impact or influence on the
reputation of an organisation. Business entity also have to face the legal issues due to the
ineffective business management.
It has been recommended by other stakeholders in Tulip limited that the duties as well as
responsibilities of the production manager should be delegated to some specialist or experts. As
this strategy would have helped business entity in maintaining or improving its business
performance.

In addition to the other reason due to which the Tulip company has failed to achieve the
satisfactory level of performance include high lack of discipline due to which there is high level
of Employees absenteeism which has adverse effect on the routine functioning of business.
High labour turnover rate especially in production or operational unit has created the major
challenges for firm in maintaining the balance between demand and supply of products. This
factor has significant impact on the sales and profitability of business unit.
Due to the ineffective human resource management system , there is delay in the
recruitment which has given rise to the other problem within an organisation. It has been
identified from the given case study that the average rate of Employees absenteeism in Tulip
company is approximately 19 percent each month and approx. 29 percent employee turnover
rate during previous year.
Human resource manager in Tulip company has also introduced several incentive
schemes as well as few policies for retaining the talented and skilled workers. But human
resource management has failed to achieve the objectives (Makki and Harun, 2015). As
manager has failed top identify the root cause of problem due to which many of the employees in
an organisation has left the job. Lack of effective reward as well as system there is high level of
dissatisfaction in workers who effect can be noticed by measuring their performance as well as
analysing their contribution in business activities. Ineffective management system also have
negative influence on the behaviour of employees.
It has also been analysed from the given case study that Tulip company is still using the
traditional technology in production as well as operational activities .This is considered to be the
important reason, due to which an enterprise has failed to achieve the satisfactory level of
business performance. In addition to this the inefficiency in controlling the expenditure or cost
have negative impact on the financial performance of an organisation.
All the talented as well as competent employees has left the job which also have negative
influence on firm business performance. There are various few technologies , devices and other
equipment using which the majority of the function in an organisation were executed. This factor
has also leaded to the delay in activities which has created major barriers for business entity in
achieving the satisfactory level of business performance.

In addition to this the other factors which has adverse or counter effect on the
organisational performance include lack of stock of control system which has resulted in a
situation where even bond balances. Improper maintenance of technology as well as other
machinery and equipment has created the barriers in executing the operational as well as
production system (Abbott, 2014.). Continuous failure in technical devices as well as machinery
has resulted into the high rate of rejection in the quality of products which has further lead to the
wastage of resources. These issues can be reduced by formulating the effective plans as well as
strategies. In addition to this, manager in an enterprise is required to develop effective
controlling system. As this strategy will assist manager in monitoring the business activities and
regulating the operational procedures. Late delivery of the products or services has resulted into
the high level of dissatisfaction in customers. In addition to this post order costing which has
indicated losses in the cases of few orders made by the clients.
Lack of coordination and ineffective communication between the people as well as
function;la units has given rise to other major problems such as rise in cost, increase in wastage
of resources , poor performance by employees etc.
It has been concluded from the above discussion that the root cause of several issues is
lack of proper planning ans well as effective control system within an enterprise. In addition to
the activities which has negative impact on the Tulip company business performance include
politics, conflicts , differences in value , competency gaps etc.
2. Clarifying the core competencies of Senior manager in Tulip company
The manger has significant role to play in driving an organisation towards. Function of
management team in an enterprise is to support a company in overcoming complex as well as
difficult situations. Manager in an enterprise has to perform several tasks is order to help firm in
managing the situations and aid business entity in coping with several issues. Formulation as
development of strategies is considered to be as the important activities which manager need to
perform (Dowling, Rose and O'Shea, 2015) .This task executed by manager helps an
organisation assist firm in providing the appropriate response to changing situation .It also
assists an enterprise in identifying the suitable ways for improving business performance.
Manager in an organisation is required to have specialised knowledge about business
trends.As this will assist manager in making suitable business plan s. In addition to this it is

required by the senior manager to develop the specialised skills, increase their capacity and gain
core competencies. As this will help manager in performing their roles as well as fulfilling their
responsibilities in systematic manner. These specialised knowledge as well as abilities will assist
manager in differentiating themselves from other people at workplace.
Some skills which is generally posses by the employees working at a position of senior
level manager in an organisation includes the effective communication abilities, problem solving
skills, high influencing power , knowledge about business field etc. all these abilities assist
manager in managing the people as well as business function in systematic manner. In addition
to this the problem solving skills helps manager in identifying the suitable solution to the
different business issues.
Manager in an enterprise discharging specific responsibilities allocated to them , they
have additional duties to perform which are related to the marketing , finance , production etc.
Role of senior manager to make resources avail to the functional unit within an enterprise and
delegates the task as well as responsibility to all employees (Hadar and Brody, 2013). The
performance of manager in a company has great influence on various aspects of business.
Manager has the high potential to bring drastic as well as change at workplace (Nahavandi,
2016.). They also have depth knowledge about team building. In addition to this manager also
have critical thinking and innovation skills which allows them to make their significant
contribution in helping firm in dealing with major issues.

3. Identifying the Strategies which will be adopted by an individual in supporting firm in
improving business performance
To:
Tulip limited
From :
Proposal : factors contributing to the poor performance by an organisation
Background of consultant -The top level management in Tulip company is concerned about
the poor performance of an organisation which has negative impact on the financial stability of
firm. Management in Tulip company perceives that lack of effective communication as well as
coordination between employees has resulted into poor performance .It has been identified from
the given case scenario that he Tulip company has appointed general manager name Chandana
Wettasingne. He has assigned with the duty to support an organisation in improving business
performance. Function of general manager is to support firm in dealing with complex situations.
Chandana Wettasingne has been appointed as the general manager and assign with the duty to
act as consultant on the basis of suggestion provided by one of the board member. New general
manager name Chandana Wettasingne had professional background in electronics and He also
has experience working with the other companies as an engineer.
2.Scope of the project - The scope of the project is to identify the root cause of problem. This
project has wide scope. As this will help Tulip company in improving their business
performance as well as bringing positive change at workplace. In context of consultancy
organisation , it will assist business entity in earning profit .
3.consultancy project objective – The project objective is to assist Tulip company in
improving business performance. Another purpose of executing this project is to help business
entity in eliminating the several barriers which has occurred in implementing positive change at
workplace. In addition to this the aim of the project is to Identify the reason Tulip Limited
company has failed to achieve the satisfactory level of performance.
4.study method – Personal interview and questionnaire method has been used by the
consultant in order to collect all the relevant information about business Performance of Tulip
enterprise. Workers of Tulip company has been selected as the participants who will assist
consultant in gathering the information required for identifying the root cause of the problem ,

which is very much necessary in terms of providing the appropriate solution. Employees has
been selected as the participants , as consultant believes that they are the people those who can
provide reliable as well as accurate data or information about company (Kinnie and Swart,
2012). As Tulip consist of only few employees' consultant will use face to face interview
technique for gathering detail about company.
In addition to this questionnaire method has been used as another source of collecting
the detail information about business performance and activities carried by firm.
5 key deliverables - In context of Project management deliverable is refers to as tangible as
well as intangible product or service produced as a result of the project that is intended to be
delivered to a customer. There are varieties of resources are required for executing the project in
successful manner these are human , finance , technology. As without the resources the
consultant can not execute projects neither firm can bring improvement in performance. In
context of Tulip company is provided with analysis report which has assisted business entity
in identifying the root cause of poor performance and other issue. It has also helped firm in
analysing the appropriate solution to the issues.
6 investment – It is required by an organisation to make the investment on technology. As this
strategy will assist business entity in improving performance as well as productivity.
Management should implement effective control system at work place. As these tactics will
assist business entity in reducing the wastage and help manager in regulating as well as
monitoring the various business activities. Manager in an organisation is required to make
investment in recruiting talented employees and providing them with appropriate training. It is
required by the finance manager in an enterprise to formulate budget for each functional unit.
As this strategy will help management in ensuring the effective as well as efficient utilisation of
financial resources. The company should also spend money in acquiring resources. As this plan
or tactics will assist business entity in elimination the barriers in production activity and assist
an enterprise in smooth functioning.
Terms and condition : The consultancy fee is to be paid by an organisation in three
instalments. In addition to this the client organisation have to pay extra costs such as travelling
and other miscellaneous expenses.
7 inputs required from client -management Team in Tulip company is required to provide

support to consultant in gathering the information. As supported by enterprise is very important
in order to reach the conclusion and in making the suitable decision. The various inputs which
are required by consultant includes the business reports and other legal documents. In addition
to this consultant require\s the financial report which assist them in analysing the situation of
company (Kinnie and Swart, 2012.) . These documents help consultant in providing the
suitable solution to the different problems faced by an organisation.
8 other considerations- Lack of support by employees is the subject of major considerations
which is very important to be reviewed in order to improve business performance. It has been
analysed from the given case scenario that increase in cost is other major area of concern, as
this factor has negative impact on the financial performance of an organisation.
It is required by the manager in an organisation to employ cost control system, as well
as implement proper accounting software in an organisation .In addition to this firm can also
employ technology. As it will help business entity in controlling cash flow and increasing
profitability. One evidence of negative effect of increase in cost is post order costing which
represent the losses n case of few orders.
9 time frame -
Activity/Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Preparation of research content
Setting aim as well as objectives
Study of Background research
Variety of suitable research method
Collection of information by using
primary and secondary sources
Analysing of data collected

Presentation and Interpretation of
collected information in to produce
desired outcome.
Conclusion and recommendation
Submission of draft report
Changes as per suggestion
Final Submission of the report.
1
Conclusion
It has been concluded from the report that employability skills helps an individual to
perform their duties as well as fulfil fill their duties in systematic manner. Project also has
concluded that success as well as growth of any firm is dependents on the performance of
manager. It has concluded that there are several abilities, depth knowledge and core
competencies are required by an individual in order to become effective manager.
The study has successfully highlighted the several issued faced the Tulip company which
has adverse effect on its business performance. Project has also explained the reason due to
which Tulip company has failed to achieve satisfactory level of performance.

REFERENCES
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