Organisational Behaviour Report: TVBS Case Study Analysis

This report examines organisational behaviour issues within the Thames Valley Building Society (TVBS), focusing on challenges faced by a senior branch assistant. The report identifies three key issues: unethical employee behaviour, lack of employee motivation, and evolving employee expectations. It delves into the causes of these problems, such as employee misconduct, poor work quality, communication gaps, inequality and discrimination, and lack of career development opportunities. The report then explores relevant ethical and motivational theories to understand the underlying dynamics. Finally, the report offers recommendations for TVBS to improve employee accuracy and work quality by implementing management theories, training programs, and recognition initiatives. The references provided support the theoretical framework used in the analysis.