LCBB5004: Managing People Report on Tyrone Superstore's HRM Strategies

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Tyrone Superstore Ltd. It begins by examining the need for robust and progressive HRM policies, linking them to the overall HRM strategy, focusing on performance counseling, staff retention, social m...Read More

MANAGING PEOPLE

Table of Contents
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
Develop a reasoned and balanced argument as why organisation needs robust and progressive policies
and linked to HRM strategy.....................................................................................................................3
TASK 2.......................................................................................................................................................5
Atypical employment contracts with advantage and disadvantage for both employers and employees...5
TASK 3.......................................................................................................................................................7
How company manages grievance and disciplinary issues and considers these procedures effectively to
improve performance and workplace morale...........................................................................................7
CONCLUSION...........................................................................................................................................8
REFERENCES..........................................................................................................................................10

INTRODUCTION
Managing people refers to that unique activity which helps in developing and refining the
entire life of the person. It is a framework of providing training, directing employees and
motivating workers for the productive work and this helps in promoting the professional growth
in the working environment. It also assists in rousting the employees performance in a
continuously nature. This report is based on the Tyrone Superstore Ltd. that is one of the
prominent superstore in the UK and it is founded in the beginning of the 20th century. They have
currently 14 stores and serve the quality foods in the markets. It has approximately 1000 staff
members working in the organisation. This report is based on the HRM strategy that is helpful in
fulfilling the organisational needs and robust the policies with the reference of training &
development and employee engagement. it also helps in explaining the types of employment
contracts with their pros and cons for both employees and employers. at last it involves
managing grievances and disciplinary issues that is helpful in improvising the performance and
morale at the workplace(Kamoche and et. al., 2015).
TASK 1
Develop a reasoned and balanced argument as why organisation needs robust and progressive
policies and linked to HRM strategy
HRM policies refer to the process of constantly guiding on the various applications that
place within the business firm in a way that helps in managing the workforce of the organisation.
it is a formal rules and regulations that is mentioned to the employees and employers for
improving the skills and standards in the professional life. It involves different policies that are
helpful improving the performance of the employees and enhance their productivity that gives
the robust results to the business firm. There are some policies and strategy in context of the
Tyrone superstore that can be shown below(Zhang and et. al., 2015).
Performance counseling and discipline policy- It refers to that policy that is helpful for
the workers that is provided by the managers to maintain the discipline within the
organisation and with the objective of examine the performance of an individual. In this
manager can focus on improving the performance of employees by regularly evaluating
their performance so that they work in an effective way. In context of the Tyrone

superstore, HR manager can use the performance appraisal strategy in regarding this
policy so that they can examine the workers performance by knowing their behavior
towards the work and results so that they provide the proper training and development
session. This helps in giving the robust results to the organisation and enhances the
profits for the company.
Staff retention- It is the effective policy that helps in showing the retention of the
employees within the organisation so that they give the effective results and it helps in
reducing the cost of the recruiting and selecting the new candidates. With reference of the
Tyrone superstore, manager can focus on the employee retention for this they motivate
and encourage the workers as per their needs and desires so that they give the productive
result to the company. by using this HR manager can use the employee engagement
strategy where all the staff members are engaged in their work and give the productive
and robust results to the company.
Social media policy – It is very essential policy that is use as per the today’s business
environment. In this organisation mainly focus on their social media accounts and secure
their goodwill on that because on this they attracts the large base of customers and
enhance their sales and market share. In this HR manager of the Tyrone superstore can
use a training and development strategy where they provide proper knowledge regarding
the social account so that they can handle by saving form hacking and maintain their
reputation on that. This helps in enhancing the sales and earning the more and more
profits which help in increasing the market share of the company(Cascio, 2015).
Work health and safety policy – It is an important policy that a company can take by
securing the employees health from any workplace injury which creates a hindrance in
the productive work of the staff members. In this manager of the Tyrone superstore can
follow a proper policy for the safety of their staff members so that their work cannot be
affect and they give the effective results to the company. in this they can mainly focus on
the employee engagement strategy where they maintain the relation of the workers and
encourage for effective work by providing healthy and friendly environment so that
organisation gets the robust results and gets the higher profits.

TASK 2
Atypical employment contracts with advantage and disadvantage for both employers and
employees
Employment contract refers to the rules, responsibility, laws that are taken by the company for
maintaining the relation between the employees and employers and also managing the work at
the time of high work load. It includes different types of employment contacts in context of the
Tyrone superstores that helps in recognizing the status of the staff members in the company that
can be shown below(Wirtz and Jerger, 2016).
Zero hour contract refers to the employment contract that is maintaining between the employer
and employee. In this employer has no right to forcing the employer for the minimum working
hours and the employees are not obliged to accept the time that is offered by the superior. In this
workers are work without any time limit. It has be grown in recent years in the UK where Tyrone
superstore can hire this type of employees when there is more work load and the firm needs extra
workers to complete the task. in this two types of employees are included first is skilled and
semiskilled labor for the shop floor level who can complete the work for earning profits and
other is expert people who provide the advice to fulfills the task on the desired time(Gallo and
Mihalcová, 2016).
Advantage for employees and employers – It contains the major advantage for the
employees as they do not face any time limits and limited working hours for completing the
works. And they also get the same holidays and all annual leaves that permanent employees can
enjoy. On the other hand employers can also take the advantage as they get the workers without
spending money on the recruiting and selection process.
Disadvantage for employee and employers- The major disadvantage for the employees
is that they get the low salary as compare to the fixed time workers and contains the more work
pressure because they work in the high time. For employers the major cons of this contract are
that they cannot stop the zero hour’s employees to work with another organisation on the same
time. This will face the leaking of information in front of the other organization(Saleem, 2017).
Part- time workers refer to those workers in which employers can more focus on the working
time of the employees. In this mainly students are involved in this type of employment contracts

so that they can manage their personal and professional very well. in this employees are working
for the 30 hours in a week and it is most used contracts by most of the organisation. in context of
the Tyrone Superstores they can hire a students as a part time workers so that they can happy
with the low wages also. it can helpful in giving the productive work to the company and earns a
high amount of profits(Prasad, Singh and Ryan, 2016)
Advantage for employee and employer – the major advantage for the employees of the
Tyrone superstores is that they get flexible working hours because of this they can manage their
life easily. They also involve in some different work as if they are students than they can focus
on their studies easily which is more important for them. For employers it is benefitted as they
get the workers on the low amount of salary that complete their work without taking any leave
benefits.
Disadvantage for employee and employer- In these Tyrone Superstore employees
contains the disadvantage for this type of employment contracts as they cannot get any holidays,
vacation leave, any type of insurance facility etc. and if they cannot work for a day they cannot
get the salary for that day. For the employers because of not enjoying the any benefits from the
company side employees get demotivated and cannot work properly this will be the biggest
drawback in part-time workers employments contracts.
Term- time workers refer to that contracts in which employees are hired for the particular work
and contract may dissolve when the task can be achieved. In Tyrone Superstores manager can
hire a candidate for the special task and achieving that task on time. in this they place an
important t role in the company as they holds control the activities related to that task so that
goals can be accomplished in the time frame(Satar, 2018).
Advantage for employee and employer – It is beneficial for the Tyrone employees as
they work with their own choice and have the controlling power in doing that particular task.
Also they offer the high salary as compare to above two contracts employees. For employers it is
benefitted as they get the help to complete the task on time and earns a high amount of profit
which is more important for the business.
Disadvantage for employee and employer – The major disadvantage that a Tyrone
employees can face as they will not get the benefits like leaves, vacations and insurance benefits.

Because they are assign for the particular task and when the goal can be complete contract can be
dissolved. For employers are they face the problem of assigning and managing the overall
activities on the basis of that experts that the company can hire for completing the task.
TASK 3
How company manages grievance and disciplinary issues and considers these procedures
effectively to improve performance and workplace morale
Grievance issues define the formal complaint that is done by the employee and forward to the
top level managers. It includes the issues related to the unhealthy working environment, wage
cuts, workplace harassment etc. In Tyrone Superstores manager can handle this type of issues by
using some procedures that can be shown below(Wehrmeyer, 2017).
Check procedure for grievance – This is the primary step to manage the issue related to
grievance in the company. in this HR manager of the Tyrone superstore can make and pass some
guidelines for their employees so that if they face any problem they can follow these guideline
for formal complaining the issue. This helps in satisfying the employees at the workplace that
they get the positive results when they face any issue.
Examine and hold grievance- It is the step where employee can sign the complaint and
top level can investigate as like a secret mission without knowing to anyone. When they the
problem and issue is right than they take the further actions. in this they can organize all the
working staff and ask them to the behavior of that employee to find the best idea to solve the
problem. It helps in retaining and encour4ging the employees for the good work(Poremski and
et. al., 2016).
Make decision and transfer to employees – In this step top level can take decisions
regarding the problem and make justice to the victim by examine all the facts and information
related to that issues. In this employee can thank the managers to solve the issue so that they
work effectively and efficiently.
Disciplinary issues Refers to that issues in which company can set the some rules and regulation
to maintain the decorum in the working environment but it is not properly follow by the
employees in the venture this will reduce the productivity and performance of working so that

profits can be minimized. in this Tyrone superstore manager can take strict action when the
employees are breaking the rules in the working place. To manage this issue company can follow
some procedures that can be shown below(Howman and et. al., 2016).
Investigate – It is the first procedure where manager of Tyrone can focus on the
employee behavior by evaluation on past and present basis. in this they can talk to their
employees if they finds any issue regarding the bad behavior and provide the knowledge
regarding this.
Inform employees to allegation – Inj this step the manager can give the warning notice
if the employees are not taking seriously and do not follow the discipline policy. this helps in
maintain the decorum and enhances the performance within the organisation.
State objectives and provide a copy- In this procedure manager of the concerned
company can provide the pros and cons of not following the rules and regulations after giving the
warning to them. so that they can avoid it and follow the proper rules and guidelines so that it
will enhances the profits and performance of an individual in the working place.
Decide an outcome – In this procedure the manager of the Tyrone superstore can decide
the outcome of following the proper rules and regulations so that task can be achieved and
company earns a high amount of profits which is the important t part of any business firm.
CONCLUSION
From the above report it is to be concluded that the managing people is an prominent
term for the business firm to manage and maintain the people and their performance by using
motivating, directing and guiding techniques. In this project it helps in explaining the HRM
strategy that is very effective to robust the organisational policies and employees performance so
that task can be achieved within a time frame. This report includes the zero hour contracts, part-
time workers and term-time workers that helps the employees and employers in an effective way
to and enhance the growth of the business environment. At last it shows the managing grievance
and disciplinary issues by using effective procedures that helps in improving the performance of
the employees so that they give effective results to the company and also boost their morale for

working productively this will helps in retaining them within the organization(Douds and et. al.,
2015).

REFERENCES
Books & Journal
Cascio, W.F., 2015. Managing human resources. New York: McGraw-Hill.
Douds, F., and et. al., 2015. Making a difference? Ten years of managing people with intellectual
disability and forensic needs in the community. Journal of Intellectual Disabilities and
Offending Behaviour.
Gallo, P. and Mihalcová, B., 2016. Models of Evaluation of Managing People in
Companies. Calitatea. 17(155). p.116.
Howman, M. and et. al., 2016. “You kind of want to fix it don’t you?” Exploring general practice
trainees’ experiences of managing patients with medically unexplained symptoms. BMC
medical education. 16(1). p.27.
Kamoche, K. and et. al., 2015. The dynamics of managing people in the diverse cultural and
institutional context of Africa. Personnel Review.
Poremski, D. and et. al., 2016. Which skills boost service provider confidence when managing
people presenting with psychiatric emergencies?. International journal of mental health
nursing. 25(6). pp.566-573.
Prasad, K., Singh, M.B. and Ryan, H., 2016. Corticosteroids for managing tuberculous
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Patent 9,801,024.
Satar, M.S., 2018. Managing people in social entrepreneurship ventures-top two takeout’s from a
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25.
Wehrmeyer, W. ed., 2017. Greening people: Human resources and environmental management.
Routledge.
Wirtz, J. and Jerger, C., 2016. Managing service employees: literature review, expert opinions,
and research directions. The Service Industries Journal. 36(15-16). pp.757-788.
Zhang, Y. and et. al., 2015. Paradoxical leader behaviors in people management: Antecedents
and consequences. Academy of Management Journal. 58(2). pp.538-566.