Uber's Culture & Development: Implications and CVF Model Analysis
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This report examines Uber's organisational culture and development, highlighting the importance of these factors in driving business growth. It analyses the implications of cultural changes on teams, leaders, and HR, emphasizing the need for training, investment, and motivation. Using the Competin...
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ORGANISATIONAL
CULTURE &
DEVELOPMENT
CULTURE &
DEVELOPMENT
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EXECUTIVE SUMMARY
Organisational culture and development plays keen role for strengthening new changes into
company business scenarios which enhances fundamental scale growth towards varied
parameters. The recent report has examined keen functional importance about implications for
team, based on new leaders and management towards evolved growth paradigms. Uber as one of
the best brand, has been specifically evolving to analyse implications towards leaders and HR
goals. The organisational description, has been done by using CVF model where organisation
need to change has been found as most essential change factor in current culture. Study has
collaborated importance about determined pace, where change in business goals and optimised
wellness plays crucial role for developing innovation. Uber has been investing to bring best
changes in infrastructure, current business culture for primitive engagement towards new
employee’s enrichment practices further. Uber aims to train best techniques, advance up new
investment practices for technical growth paradigms for fundamental cultural aspects.
Organisational culture and development plays keen role for strengthening new changes into
company business scenarios which enhances fundamental scale growth towards varied
parameters. The recent report has examined keen functional importance about implications for
team, based on new leaders and management towards evolved growth paradigms. Uber as one of
the best brand, has been specifically evolving to analyse implications towards leaders and HR
goals. The organisational description, has been done by using CVF model where organisation
need to change has been found as most essential change factor in current culture. Study has
collaborated importance about determined pace, where change in business goals and optimised
wellness plays crucial role for developing innovation. Uber has been investing to bring best
changes in infrastructure, current business culture for primitive engagement towards new
employee’s enrichment practices further. Uber aims to train best techniques, advance up new
investment practices for technical growth paradigms for fundamental cultural aspects.

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Implications for teams.................................................................................................................3
Implications for leaders and other (HR)......................................................................................5
3. Organizational description and analysis by using the CVF model..........................................6
4. Does the organization need to change its current culture........................................................7
Conclusion.......................................................................................................................................8
REFERENCES................................................................................................................................1
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Implications for teams.................................................................................................................3
Implications for leaders and other (HR)......................................................................................5
3. Organizational description and analysis by using the CVF model..........................................6
4. Does the organization need to change its current culture........................................................7
Conclusion.......................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Organisation culture and development plays keen essential role for developing functional
growth among working determinants, based on specific creative advancement. The UBER is
one of the best global brand known for its wide range of competitive services, developing best
consumer experiences and diversely known for engaged wellness. The research in present report
Organisation culture and development plays keen essential role for developing functional
growth among working determinants, based on specific creative advancement. The UBER is
one of the best global brand known for its wide range of competitive services, developing best
consumer experiences and diversely known for engaged wellness. The research in present report
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will analyse need to evolve its current culture or change, using CVF model and implications for
teams. The report will also develop in depth analysis towards implications of change for leaders
and others, extended productive abilities to determine adherence towards best working
benchmarks.
MAIN BODY
Implications for teams
Uber by bringing new strategical change into culture, will be able to improvise wider
scale innovation in working pathways and advance working efficacy among teams. Implications
of change in teams can be seen that new trainings have to be given along with new investments
for developing specific working vision. Change motivates teams and employees, for
strengthening rapport and advances scope towards productive time taken improvement. Uber by
bringing new changes, advances competitive working criteria for determined technical changes
and advances scope for bringing best advanced cultural growth. Change has also implications of
team by bringing rise on motivation business framework, determined technical abilities and
generates extensive motivation for optimistic competencies. Business strategic change, shapes
accuracy scope to be evolved determined technical scenarios and attain extended profitable
revenue benchmarks. This further also advances scope to primitively bring cultural growth, and
extensively generate rapid working motivation for bringing quality rise aspects functionally (van
Niekerk and Jansen van Rensburg, 2022).
The implications for teams towards changes is that there is better competent
understanding evolved towards optimal growth based on structural working pace for
strengthened learning abilities. Uber by evolving towards change, is able to attain profound
growth by attaining new scale business framework for developing time oriented motivation
paradigms. It can be also analysed that teams by going through change feel motivated, are able to
represent working tasks with more practical accuracy competent abilities to primitively adhere
strategic functional goals. Uber aims to further improvise team’s functional abilities, advance on
practical competent working tasks by strengthening rapport and primitively advancing scope for
profound functional growth (Kuusisto-Ek, 2022). Teams are more competitively motivated
towards change, with competitive engagement based on trainings and functionally diversified
abilities. Implications of change on teams is that there are further more practical competent
teams. The report will also develop in depth analysis towards implications of change for leaders
and others, extended productive abilities to determine adherence towards best working
benchmarks.
MAIN BODY
Implications for teams
Uber by bringing new strategical change into culture, will be able to improvise wider
scale innovation in working pathways and advance working efficacy among teams. Implications
of change in teams can be seen that new trainings have to be given along with new investments
for developing specific working vision. Change motivates teams and employees, for
strengthening rapport and advances scope towards productive time taken improvement. Uber by
bringing new changes, advances competitive working criteria for determined technical changes
and advances scope for bringing best advanced cultural growth. Change has also implications of
team by bringing rise on motivation business framework, determined technical abilities and
generates extensive motivation for optimistic competencies. Business strategic change, shapes
accuracy scope to be evolved determined technical scenarios and attain extended profitable
revenue benchmarks. This further also advances scope to primitively bring cultural growth, and
extensively generate rapid working motivation for bringing quality rise aspects functionally (van
Niekerk and Jansen van Rensburg, 2022).
The implications for teams towards changes is that there is better competent
understanding evolved towards optimal growth based on structural working pace for
strengthened learning abilities. Uber by evolving towards change, is able to attain profound
growth by attaining new scale business framework for developing time oriented motivation
paradigms. It can be also analysed that teams by going through change feel motivated, are able to
represent working tasks with more practical accuracy competent abilities to primitively adhere
strategic functional goals. Uber aims to further improvise team’s functional abilities, advance on
practical competent working tasks by strengthening rapport and primitively advancing scope for
profound functional growth (Kuusisto-Ek, 2022). Teams are more competitively motivated
towards change, with competitive engagement based on trainings and functionally diversified
abilities. Implications of change on teams is that there are further more practical competent

abilities to be worked on, for extended practical outputs. Changes through digital marketing
training and new investments towards technical growth arenas, enhances motivation grounds to
be worked on strategically on extended vision grounds rapidly. There is also technical growth
benchmark attained by leveraged benchmark growth, where Uber will be able to grow revenue
parameters functionally and evolve on primitive benchmarks rapidly.
Uber with is fastest cab services and trained staff, will be able to culturally grow among
business functional aspects where this paces scope to have best turnover determined pathways.
The brand has been also witnessing huge investment growth for productive competitive growth
scenarios based on stringent pathways, and also leveraging functional growth optimally within
longer run (Alqudah, Carballo-Penela and Ruzo-Sanmartín, 2022). The brand also has huge
scope, to further attain best productive strengthened vision, wider edge technology parameters
and determine extended scope for wider productive technical abilities.
Implications for leaders and other (HR)
Uber by bringing on change will have various implications, where leaders and HR
professionals are some core management aspects where practical working returns can be seen
rapidly. It can be also analysed that change brings uncertainty, new investment growth and also
further practical risk for developing fundamental change which is complicated procedure.
Change implications hold huge importance where company’s leaders and team employees faces
new scale level risk, to develop long term changes in business decisions (Yaokumah, Omane-
Antwi and Asante-Offei, 2022).
Leaders need to train employees, and culturally advance on scope for more competitive
engagement based on untapped criteria towards extended growth domains. Uber by evolving to
attain best changes in management, will be able to critically shed light towards determined
criteria for profitable working domains. Change empowers HR and leaders at Uber to further
bring time oriented changes, generate rapid motivation on working grounds and advances
performance management for untapped abilities. Implications of change, is also competently
crucial to evolve on new revenue paradigms and generate long term returns for diverse
determined pathways based on structural scenarios. Uber also by delivering best change outputs,
will be able to evolve on company goodwill criteria and generate extensive abilities diversely for
productive long term returns. This also paces significant priorities towards delivering best
training and new investments towards technical growth arenas, enhances motivation grounds to
be worked on strategically on extended vision grounds rapidly. There is also technical growth
benchmark attained by leveraged benchmark growth, where Uber will be able to grow revenue
parameters functionally and evolve on primitive benchmarks rapidly.
Uber with is fastest cab services and trained staff, will be able to culturally grow among
business functional aspects where this paces scope to have best turnover determined pathways.
The brand has been also witnessing huge investment growth for productive competitive growth
scenarios based on stringent pathways, and also leveraging functional growth optimally within
longer run (Alqudah, Carballo-Penela and Ruzo-Sanmartín, 2022). The brand also has huge
scope, to further attain best productive strengthened vision, wider edge technology parameters
and determine extended scope for wider productive technical abilities.
Implications for leaders and other (HR)
Uber by bringing on change will have various implications, where leaders and HR
professionals are some core management aspects where practical working returns can be seen
rapidly. It can be also analysed that change brings uncertainty, new investment growth and also
further practical risk for developing fundamental change which is complicated procedure.
Change implications hold huge importance where company’s leaders and team employees faces
new scale level risk, to develop long term changes in business decisions (Yaokumah, Omane-
Antwi and Asante-Offei, 2022).
Leaders need to train employees, and culturally advance on scope for more competitive
engagement based on untapped criteria towards extended growth domains. Uber by evolving to
attain best changes in management, will be able to critically shed light towards determined
criteria for profitable working domains. Change empowers HR and leaders at Uber to further
bring time oriented changes, generate rapid motivation on working grounds and advances
performance management for untapped abilities. Implications of change, is also competently
crucial to evolve on new revenue paradigms and generate long term returns for diverse
determined pathways based on structural scenarios. Uber also by delivering best change outputs,
will be able to evolve on company goodwill criteria and generate extensive abilities diversely for
productive long term returns. This also paces significant priorities towards delivering best

determined quality growth results and shape extended brand goodwill within sector, as it also
further primitively optimizes functional growth diversely (Kurbet and Kumar, 2022).
Uber leaders, will be able to determine extended benchmark growth and functionally
enhance competitive growth standards by primitively bringing best changes in technology
outputs. It can be also analysed that Uber leaders are also culturally competitive to determine
extended accuracy paradigms, pertain new revenue growth goals for strengthened long term
outputs widely. It also further advances scope to determine technical scope, extended quality
returns and attain technical working results benchmarks widely. It also determines rapid edge
improvement in overall management, for strengthening untapped long run profitability. Uber as
one of the fastest engaging diverse brand aims to culturally engage towards productive changes,
invest towards determined long run results. This further paces scope towards optimistic
development, criteria for scaling up productive outputs and also encompassing new fundamental
growth returns widely (Biswas and Akroy, 2022).
The leaders with best working operations abilities, will be able to evolve on wider
advanced quality oriented decisions based on commercial long term return profound surge pace
functionally. It also advances scope to evolve on technical pathways, based on structural targets
and attaining positive motivation rapidly among working benchmarks. This also paces stronger
demand to bring up rise on multilevel business aspects, and extend functional demands for
intricate diversity towards untapped commercial standards.
3. Organizational description and analysis by using the CVF model
Uber is a worldwide service provider which is based in San Francisco. It is a platform
where people may connect with the drivers, restaurants, etc. in order to avail specific services
such as online delivery, taxi etc. By using the Competing Values Framework (CVF) model, the
organization may be able to effectively manage training and development of the employees and
prepare effective strategies according to increase productivity of the company. It is an effective
tool may be used to analyse the culture of an organization and the important values associated
with it. It may consist of four quadrants which are as follows:
Clan Culture:
The organization is people and process oriented under this organizational culture. They
tend to seek consensus and manage conflicts that may arise in the organization. The employees
further primitively optimizes functional growth diversely (Kurbet and Kumar, 2022).
Uber leaders, will be able to determine extended benchmark growth and functionally
enhance competitive growth standards by primitively bringing best changes in technology
outputs. It can be also analysed that Uber leaders are also culturally competitive to determine
extended accuracy paradigms, pertain new revenue growth goals for strengthened long term
outputs widely. It also further advances scope to determine technical scope, extended quality
returns and attain technical working results benchmarks widely. It also determines rapid edge
improvement in overall management, for strengthening untapped long run profitability. Uber as
one of the fastest engaging diverse brand aims to culturally engage towards productive changes,
invest towards determined long run results. This further paces scope towards optimistic
development, criteria for scaling up productive outputs and also encompassing new fundamental
growth returns widely (Biswas and Akroy, 2022).
The leaders with best working operations abilities, will be able to evolve on wider
advanced quality oriented decisions based on commercial long term return profound surge pace
functionally. It also advances scope to evolve on technical pathways, based on structural targets
and attaining positive motivation rapidly among working benchmarks. This also paces stronger
demand to bring up rise on multilevel business aspects, and extend functional demands for
intricate diversity towards untapped commercial standards.
3. Organizational description and analysis by using the CVF model
Uber is a worldwide service provider which is based in San Francisco. It is a platform
where people may connect with the drivers, restaurants, etc. in order to avail specific services
such as online delivery, taxi etc. By using the Competing Values Framework (CVF) model, the
organization may be able to effectively manage training and development of the employees and
prepare effective strategies according to increase productivity of the company. It is an effective
tool may be used to analyse the culture of an organization and the important values associated
with it. It may consist of four quadrants which are as follows:
Clan Culture:
The organization is people and process oriented under this organizational culture. They
tend to seek consensus and manage conflicts that may arise in the organization. The employees
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may be considered in the decision making process of the organization are given chances to
contribute in the important meetings of the company.
Adhocracy Culture:
According to this culture, innovation and adaptation may be focus by the leader in the
organization anticipating for a better future for the business. Various possibilities and
probabilities may be analysed by the leader in order to improve current activities of the
organization.
Market Culture:
The culture is decisive and aggressive and the leader focuses on actively pursing the aims
and objectives of the organization in order to gain competitive advantage. Productivity is actively
pursued in this step and leader's influence it is based on intensity and rational arguments
Hierarchy Culture
This may include clear lines of authority in the organizational process as there may be
rules and guidelines for the employees to follow (Elsbach and Stigliani, 2018). The track of all
the details and information is kept in the process. Stability and control is actively pursued in the
organization in order to stay sustainable.
By examining the above model it can be analysed that Uber has adopted a market culture
as the organization may highly focus on aggressive practices in order to achieve the company's
goals instantly. The organization may focus on improving productivity of the organization and
gaining competitive advantage in the industry. The company may have strict rules and
regulations for employees to follow which may be helpful in achieving the aims and objectives
in an effective manner. Uber may have developed a high quality network with the help of the
dedication and discipline in the business environment which may be helpful for the company in
order to grow and prosper (Hardcopf, Liu and Shah, 2021). The organization may have expanded
to various developed and developing nations in order to increase its market share. It may have
seen a major rise in its profitability due to the trust of consumers towards the brand and their
commitment towards the company.
4. Does the organization need to change its current culture
The market culture may highly focus on maximizing profits and increasing revenues of
the company which may be helpful for the organization in order to achieve the aims and
objective efficiently. The employees may be consistently pushed to improve their productivity
contribute in the important meetings of the company.
Adhocracy Culture:
According to this culture, innovation and adaptation may be focus by the leader in the
organization anticipating for a better future for the business. Various possibilities and
probabilities may be analysed by the leader in order to improve current activities of the
organization.
Market Culture:
The culture is decisive and aggressive and the leader focuses on actively pursing the aims
and objectives of the organization in order to gain competitive advantage. Productivity is actively
pursued in this step and leader's influence it is based on intensity and rational arguments
Hierarchy Culture
This may include clear lines of authority in the organizational process as there may be
rules and guidelines for the employees to follow (Elsbach and Stigliani, 2018). The track of all
the details and information is kept in the process. Stability and control is actively pursued in the
organization in order to stay sustainable.
By examining the above model it can be analysed that Uber has adopted a market culture
as the organization may highly focus on aggressive practices in order to achieve the company's
goals instantly. The organization may focus on improving productivity of the organization and
gaining competitive advantage in the industry. The company may have strict rules and
regulations for employees to follow which may be helpful in achieving the aims and objectives
in an effective manner. Uber may have developed a high quality network with the help of the
dedication and discipline in the business environment which may be helpful for the company in
order to grow and prosper (Hardcopf, Liu and Shah, 2021). The organization may have expanded
to various developed and developing nations in order to increase its market share. It may have
seen a major rise in its profitability due to the trust of consumers towards the brand and their
commitment towards the company.
4. Does the organization need to change its current culture
The market culture may highly focus on maximizing profits and increasing revenues of
the company which may be helpful for the organization in order to achieve the aims and
objective efficiently. The employees may be consistently pushed to improve their productivity

and contribute more towards the organization. In this process a negative environment may be
created for the employees which may not be beneficial for their mental health and sustainability.
Uber may need to change its current structure as it may put negative impact on the employees’
performance and growth due to pressure environment. It may be beneficial for the company to
consider changing its organization structure and adopt effective strategies in order to increase its
productivity.
The members who are constantly pushed by the management in order to achieve better
results may get stressed out and cases of poor mental health may frequently arise among them. It
may be the major reason for decrease in the morale of employees and may be considered by the
organization in order to improve their performance. The market research conducted by the
company may require a lot of investment of time and capital. It may put a negative influence on
the profitability of the organization and may be the reason for decrease in the productivity of the
company (Isensee and et.al., 2020). A highly competitive environment may lead to inappropriate
activities that may be conducted in the organization and may affect the image of Uber in the
market.
The organization may require taking crucial decisions for improving the existing
condition of the company by adopting a hierarchical culture. It is important for the company to
make effective changes in the organizational culture in order to develop a better work
environment and provide the employees with a positive work culture. It may be beneficial for the
organization to evolve and adopt effective strategies in order to bring discipline and code of
conduct in the organizational structure. It may help in increasing its market share and gain
competitive advantage in the industry. The employees may be more satisfied and work with their
full potential towards the organizational goals in order to ensure success of the company.
The organization may be able to face the challenges that may arise due to a hierarchical
structure and it may be helpful in reducing their impact from the organization. It may able to
understand needs of their employees and adopt effective strategies in order to provide them with
flexibility and stability to contribute more towards the organizational goals (Spicer, 2020). Uber
may need to make these changes in its culture in order to stay sustainable and productive in the
market. The company may be able to expand in various markets by adopting a positive culture
and be able to grab more opportunities in order to increase their growth.
created for the employees which may not be beneficial for their mental health and sustainability.
Uber may need to change its current structure as it may put negative impact on the employees’
performance and growth due to pressure environment. It may be beneficial for the company to
consider changing its organization structure and adopt effective strategies in order to increase its
productivity.
The members who are constantly pushed by the management in order to achieve better
results may get stressed out and cases of poor mental health may frequently arise among them. It
may be the major reason for decrease in the morale of employees and may be considered by the
organization in order to improve their performance. The market research conducted by the
company may require a lot of investment of time and capital. It may put a negative influence on
the profitability of the organization and may be the reason for decrease in the productivity of the
company (Isensee and et.al., 2020). A highly competitive environment may lead to inappropriate
activities that may be conducted in the organization and may affect the image of Uber in the
market.
The organization may require taking crucial decisions for improving the existing
condition of the company by adopting a hierarchical culture. It is important for the company to
make effective changes in the organizational culture in order to develop a better work
environment and provide the employees with a positive work culture. It may be beneficial for the
organization to evolve and adopt effective strategies in order to bring discipline and code of
conduct in the organizational structure. It may help in increasing its market share and gain
competitive advantage in the industry. The employees may be more satisfied and work with their
full potential towards the organizational goals in order to ensure success of the company.
The organization may be able to face the challenges that may arise due to a hierarchical
structure and it may be helpful in reducing their impact from the organization. It may able to
understand needs of their employees and adopt effective strategies in order to provide them with
flexibility and stability to contribute more towards the organizational goals (Spicer, 2020). Uber
may need to make these changes in its culture in order to stay sustainable and productive in the
market. The company may be able to expand in various markets by adopting a positive culture
and be able to grab more opportunities in order to increase their growth.

Conclusion
The report has concluded importance of strategic change, extensive strategic development
for determined wider optimistic change among management at Uber. The Uber is known for
innovative business services to all its customers, potential edge benchmarks towards
collaborative functional optimum efficiency for strengthened quality growth. Study also
concluded usage of best technologies and advancement, for strengthened working engagement
based on determined pathways. Research has summarized importance of change in Uber
services, based on determined long term run growth goals for quality oriented expertise and
wider edge business goals.
The report has concluded importance of strategic change, extensive strategic development
for determined wider optimistic change among management at Uber. The Uber is known for
innovative business services to all its customers, potential edge benchmarks towards
collaborative functional optimum efficiency for strengthened quality growth. Study also
concluded usage of best technologies and advancement, for strengthened working engagement
based on determined pathways. Research has summarized importance of change in Uber
services, based on determined long term run growth goals for quality oriented expertise and
wider edge business goals.
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REFERENCES
Books and journals
Alqudah, I.H., Carballo-Penela, A. and Ruzo-Sanmartín, E., 2022. High-performance human
resource management practices and readiness for change: An integrative model
including affective commitment, employees’ performance, and the moderating role
of hierarchy culture. European Research on Management and Business
Economics, 28(1), p.100177.
Biswas, S. S. N. and Akroyd, C., 2022. Management control systems and the strategic
management of innovation. Qualitative Research in Accounting & Management.
Elsbach, K.D. and Stigliani, I., 2018. Design thinking and organizational culture: A review and
framework for future research. Journal of Management. 44(6). pp.2274-2306.
Hardcopf, R., Liu, G.J. and Shah, R., 2021. Lean production and operational performance: The
influence of organizational culture. International Journal of Production
Economics. 235. p.108060.
Isensee, C. and et.al., 2020. The relationship between organizational culture, sustainability, and
digitalization in SMEs: A systematic review. Journal of Cleaner Production. 275.
p.122944.
Kurbet, P. and Kumar, K., 2022. A Study on the Influence of Change Management Practices on
Employee Satisfaction in E-commerce Industry: A review of
Literature. International Journal of Recent Advances in Multidisciplinary
Topics, 3(2), pp.1-2.
Kuusisto-Ek, H., 2022. Strategic Management of Higher Education Institutions in a European
Context: A Literature Review. Leadership and Management Strategies for
Creating Agile Universities, pp.84-108.
Spicer, A., 2020. Organizational culture and COVID-19. Journal of Management Studies. 57(8).
pp.1737-1740.
van Niekerk, K. and Jansen van Rensburg, M., 2022. Middle managers’ strategising practices to
effect strategic change. Journal of Change Management, pp.1-19.
Yaokumah, W., Omane-Antwi, B.B. and Asante-Offei, K.O., 2022. Critical success factors of
strategic information systems planning: a Delphi approach. Kybernetes.
Books and journals
Alqudah, I.H., Carballo-Penela, A. and Ruzo-Sanmartín, E., 2022. High-performance human
resource management practices and readiness for change: An integrative model
including affective commitment, employees’ performance, and the moderating role
of hierarchy culture. European Research on Management and Business
Economics, 28(1), p.100177.
Biswas, S. S. N. and Akroyd, C., 2022. Management control systems and the strategic
management of innovation. Qualitative Research in Accounting & Management.
Elsbach, K.D. and Stigliani, I., 2018. Design thinking and organizational culture: A review and
framework for future research. Journal of Management. 44(6). pp.2274-2306.
Hardcopf, R., Liu, G.J. and Shah, R., 2021. Lean production and operational performance: The
influence of organizational culture. International Journal of Production
Economics. 235. p.108060.
Isensee, C. and et.al., 2020. The relationship between organizational culture, sustainability, and
digitalization in SMEs: A systematic review. Journal of Cleaner Production. 275.
p.122944.
Kurbet, P. and Kumar, K., 2022. A Study on the Influence of Change Management Practices on
Employee Satisfaction in E-commerce Industry: A review of
Literature. International Journal of Recent Advances in Multidisciplinary
Topics, 3(2), pp.1-2.
Kuusisto-Ek, H., 2022. Strategic Management of Higher Education Institutions in a European
Context: A Literature Review. Leadership and Management Strategies for
Creating Agile Universities, pp.84-108.
Spicer, A., 2020. Organizational culture and COVID-19. Journal of Management Studies. 57(8).
pp.1737-1740.
van Niekerk, K. and Jansen van Rensburg, M., 2022. Middle managers’ strategising practices to
effect strategic change. Journal of Change Management, pp.1-19.
Yaokumah, W., Omane-Antwi, B.B. and Asante-Offei, K.O., 2022. Critical success factors of
strategic information systems planning: a Delphi approach. Kybernetes.

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