Uber Payment Integration Project: Management Plan, Analysis & Design

This document provides a comprehensive solution to an assignment focused on the Uber Payments Integration project. It addresses key aspects such as the importance of project governance models, project initiation documentation, and various tools for monitoring and controlling planned activities. Methodologies for breaking project objectives into achievable deliverables are explored, along with the role of project life cycle stages and impact analysis methodologies. The solution also includes a project charter to initiate the project, outlining the project's background, purpose, scope, methodology, and key assumptions and constraints. Organizational documentation required for recording strategies and goals for integration processes is defined, culminating in a thorough understanding of the project management plan and its significance in ensuring project success. Desklib offers a wide range of solved assignments and study resources for students.

Assessment Task 1 – Unit Knowledge Test (UKT)
Questions: Please read each question carefully and provide answers in tables below. Use
the Uber Payments Integration Case Study (Appendix 1) to give examples in your answers. Also
visit https://eng.uber.com/payments-platform/
1. Describe the importance of project governance models and explain how they relate to
the Uber Payment Integration project. (Answer in 80-110 words)
Project management models provide responsibility at a single point such models help
managers in projects as it provides direction to project and helps in taking effective
decision related to project and also helpful in analysing about impact upon project. Such
models also assists team to understand about the need of project and helps in finding
solution in case of any issue. It focuses on planning, managing and operating a project.
Project governance models are used to develop an structure which can be modified
according to need. It also help organisation in understanding about need of
improvement. It also helps in controlling the outcomes and helps in understanding about
benefit of project. In case of Uber Payment it focuses on understanding the urgency
during making payments and providing safe gateway for making payments.
2. What is project initiation documentation? (Answer in 90-130 words)
Project Initiation document is explained as document which consists information about
goals and objectives of project. This document also helps in understanding about need
of project and planning about project. It includes information about need of project and
what stages are involved during completion of project. Project initiation document
focuses on six different steps which are mentioned below:
 Creating a business case
 Conducting feasibility study
 Establishing project charter
 Identifying stakeholders involved in project and preparing stakeholder register
 Building a team and establishing project office
 Final review of project initiation

Project initiation document effectiveness depends on specifying about scope of project
and using charts, diagrams and breakdown structures.
3 Using the Uber case study or any example describe three tools that are used to monitor
and control planned activity Identify and describe project life cycle stages with examples
and relevance to the Uber Payment Integration project. (Answer in 100-150 words)
During any project monitoring of activities is crucial in completion of project and it is
possible in various ways. Three different ways of monitoring project is mentioned below:
Network Diagram
This diagram focuses on using arrows that helps in connecting different activities and
these arrows also help in showing dependencies of different activities on each other.
Critical Path Project
This tool helps manager in monitoring and evaluating progress of project. This tool is
used to understand about time which is taken in completion of project.
Gantt Charts
This tools help in visual representation of every task in relation with project. There are
various characteristics of Gantt Chart which includes:
Start and end date of project
Duration of each task
Task interdependencies
Team members involved in project
Project life cycle consists of four different stages which are mentioned below:
 Initiation
 Planning
 Execution
 Closure

4 What are the range of methodologies used in breaking project objectives into achievable
project deliverables? (Answer in 80-90 words
There are various methodologies which are used to determine various factors such as
time, cost etc. Some types of methodologies are mentioned below:
Waterfall methodology
It is explained as traditional approach and in this methodology main focus is on
completing tasks in sequence. Various stages are involved in this methodology which is
mentioned below:
 Requirement
 Analysis
 Design
 Construction
 Testing
 Maintenance
Agile Methodology
It involves short stages of testing and evaluating as in final stage adaptation. It is
considered as quick, collaborative and data-driven.
Project deliverable focuses on primary objective of project which includes contracts, plan
of project, cost statements and reports of tasks and activities.
5. Describe the role of project life cycle stages, phases and structures relevant to industry
and project context. (Answer 90-120 words)
Project life-cycle consists of four different stages which are initiation, planning,
executing and closure. This process help managers in completing the project by
adhering to tasks and activities. Project-life cycle focuses on achieving project
goals within project timeline and understanding about need and requirement of
projects. Effective and efficient utilization of resources are important for any
project and it can only be possible by effective planning. In case of Uber Payment
Integration it is important for manager to understand the process and implement it
effectively in order to make payment gateway safe and secure.

6. What is meant impact analysis methodologies? (Answer in 70-90 words)
Impact analysis is associated with recording and understanding as well as assessing
outcomes of project which are either expected or unexpected. This type of
analysis focuses on generating the data and evaluating data and taking necessary
steps for findings that emerged from data. It is also helpful in understanding and
evaluating risk associated with project. It helps business in overcoming problems
and finding solutions crucial for project. It also help in determining the
effectiveness of project and its life-cycle.
7. List and explain three key aspects of change requests. (Answer in 70-100 words)
Changes is considered as key to success and three different aspects associated with
changes requests are mentioned below:
Developmental – It focuses on making changes in current aspects and focuses on
improving particular process or activity.
Transitional – It helps in understanding about desired objective in comparison to
existing one. It is considered as planned
Transformational – It is associated with change in assumptions and transformation is
possible in terms of structure and activities.

8. With the benefit of the Uber case study define the organizational documentation
required for recording strategies and goals for integration processes. (Answer 100-120
words)
Organizational documentation is important for organization to record their projects
and record information about projects. It helps in capturing information about
status of project and outcome which is desired of the project. Project effective
monitoring is also possible by the help of documentation as it includes information
about different process and activities involved in project. Documentation is also
necessary as it helps in keeping track of progress of project and helps in
understanding about different activities and tasks.
9. Define what is meant by project management plan. (Answer in 50-70 words)
It is explained as the formal document which is used to define and understand
project activities and process. It helps in understanding about scope of project,
budget as well as timeline of project. It is also used to understand the desired
outcome of project and focusing on activities and process by help of which project
can be completed.

Task 2 Unit Skills Test (UST)
Establish Project
Use the Uber Payments Integration Case Study (Appendix 1) to prepare a project management
plan. Work in small groups to develop a plan that will integrate all project-management functions
with associated plans and baselines. In your small groups be sure to negotiate approval of the
project plan to ensure work is conducted effectively. Your group will need to ensure the project
records are updated against project deliverables throughout this task.
1. Provide a Project Charter to initiate the project. Use the template below.
A. Project Background
This project is based on providing safe and secure payment gateway to consumers by Uber. This
project focuses on how payments systems of Uber can be made effective which can help
organisation in providing security during making payments for their services. Uber focuses on
providing various platform for making online payments such as Paytm, Google Pay etc. These
platforms are considered very effective and efficient methods for making digital payments. Project
focuses on integrating their payment systems with Google pay for making transactions safe. This
project involves various stages which focuses on building the payment integration and in next phase
testing the effectiveness of system and in final phase launching payment integration system.
B. Project Purpose and Justification
Uber focuses on providing digital platforms for making payments and it can only be
possible by integrating with one of the digital platform leader. Launching such project could
help Uber in providing payment platform to consumers which can help in making online
transactions safe and secure. These days digital payments are very common as it helps
consumers in saving their time and it is necessary for Uber to adopt such steps in order to
make their payment systems safe and secure for consumers.
This project will also help Uber in connecting with more consumers and it would help in
expanding their consumer base and it would help consumers in saving their valuable time.
C. High Level Project Scope Statement
Project Objectives and Success Criteria
SMART objectives for this project are mentioned below:
Uber focuses on increasing their consumer base.
By help of this project Uber can boost their profits in significant numbers.
This project will help Uber in making their payment systems safe and secure.
This project help Uber in retaining their consumer as well as engaging new consumers.
Success criteria for this project is based on completion of objectives and it would also help
Uber in increasing their effectiveness and efficiency. Success criteria of any project is
based on its objectives and completing tasks and activities of project also ensures success
of any project. In case of Uber, project manager have to make sure that milestones should
be completed within give time-period and it should be completed with resources which are
available.
High Level Project Scope and Requirements

In scope
 It is explained as the activities which are considered important for project
and it falls under completion of project is known as in-scope.
Out of scope
 This is explained as the activities which falls out of project boundaries
and doesn't have any type of relevance to project is known as out of
scope.
Assumptions
The main assumptions are:
Project Assumptions are related with making analysis of future outcomes and different
factors which are relevant to project and can make impact on project outcomes. Various
assumptions in this project are mentioned below:
 Project members effectiveness and efficiency
 Performance of members
 Skill and knowledge of project members
 Time for completion of project
 Issues related with performance of members
 Forecasting time for completion of activities
Constraints
The main constraints are:
Any kind of limitation and setback in project is known as project constraints. It is
considered as risk which can affect effectiveness and efficiency of project and might affect
tasks and activities of project. Various constraints in this project are mentioned below:
 Cost incurred in project
 Quality of project
 Scope of project
 Consumer satisfaction by project
 Risk involved in project
 Time involved in project
D. Project Methodology and Approach
It is explained as methods, practices, steps and approaches which are used during project
to complete the project effectively and efficiently. Methodologies are crucial part of project
as it helps in completing the tasks and activities of project. Project methodologies is
developed on the basis of industry, budget, flexibility and number of teams working on the
project. In case of Uber, organisation have to focus on understanding about various things
which are mentioned below:
 Understand pricing
 Transaction limits
 Different merchant options
 Understand need of gateway and payment support systems
 Mobile payments
The phases are:
Phase of project are explained as activities included in project and focusing on completing
the activities within desired time-frame.

 Project Initiation – This phase focuses on starting point of project and deciding
about resources and time needed for the project.
 Project Planning – This phase focuses on planning about tasks and activities
involved for completion of this project.
 Project Execution – This phase focuses on starting of project and following step by
step procedure for completion of project.
 Project-monitoring – This phase focuses on following the process which helps in
completing the project and adhere with structure of organisation.
 Project Closing – This phase focuses on completion of project by completing
desired tasks and activities.
E. Project Governance Structure
Project governance is explained as the framework which is utilised in making decisions
related to project and which helps in making project effective and efficient. It focuses on
making decisions which are relevant to project and which can help organisation in
completing the project effectively and efficiently. Project governance structure is
determined by the help of various elements such as scope of project, deadline of project,
complexity of project and its stakeholders. Such elements are considered during project
governance structure. It also helps in determining need of project and budget required for
completion of project. Effective governance also helps in creating an system which is
effective for organisation and would help in achieving project activities and tasks
effectively.
F. Project Stakeholders and Authority
The major stakeholders and their authority level on this project are shown below.
Name Title Authority Level
Leonardo Project Manager Developing and implementing effective
business plan.
Wick Project Team member Working with other team members to
complete tasks and activities.
Robert Project Sponsor Making effective project decision.
John Snow Business Analyst Understanding and defining about project
standard.
Bob Activity Manager Understanding about activities involved in
project.
G. Project high level risks
Rating scales and categories
Likelihood
Title Ratin
g
Description

Very
Low
1 Highly unlikely to occur; however, still needs to be monitored as
certain circumstances could result in this risk becoming more likely
to occur during the project
Low 2 Unlikely to occur, based on current information, as the
circumstances likely to trigger the risk are also unlikely to occur©
Medium 3 Likely to occur as it is clear that the risk will probably eventuate
High 4 Very likely to occur, based on the circumstances of the project
Very
High
5 Highly likely to occur as the circumstances which will cause this
risk to eventuate are also very likely to be created
Impact
Title Ratin
g
Description
Very
Low
1 Insignificant impact on the project. It is not possible to measure the
impact on the project as it is minimal
Low 2 Minor impact on the project, e.g. < 5% deviation in scope,
scheduled end-date or project budget
Medium 3 Measurable impact on the project, e.g. 5-10% deviation in scope,
scheduled end-date or project budget
High 4 Significant impact on the project, e.g. 10-25% deviation in scope,
scheduled end-date or project budget
Very
High
5 Major impact on the project, e.g. >25% deviation in scope,
scheduled end-date or project budget
Risk Matrix: Likelihood X Impact = Overall Level/Rating
LIKELIHOOD
IMPACT
Very Low
1
Low
2
Medium
3
High
4
Very High
5
Very Low 1 Very Low
1
Low
2
Low
3
Low
4
Medium
5
Low 2 Low
2
Low
4
Medium
6
Medium
8
High
10
Medium 3 Low
3
Medium
6
High
9
High
12
Very High
15
High 4 Low
4
Medium
8
High
12
Very High
16
Very High
20
Very High 5

Medium
5
High
10
Very High
15
Very High
20
Very High
25
Overall
Level/Rating
0 – 1 = Very
Low
2 – 4 = Low 5 – 8 =
Medium
9 – 14 = High 15 – 25 = Very
High
Categories
The risk categories are:
 Financial
 Marketing and Sales
 Resourcing
 Technical
 Legal
 <other>
High level risk register
Below are the top 5 risks:
Risk
No.
Category Risk Description Likel
ihoo
d
Impact
1 Immediate
cancellation
s
It is in context of project as sudden changes in
activities of project could affect effectiveness
and efficiency of project. It might affect
utilisation of project resources.
5 4
2 Loss of
resources
During project wastage of resources can affect
its deadline and it can affect overall
effectiveness and efficiency of project.
4 4
3 Risk of
reputation
Any kind of mishappening during project could
affect project of organisation which can make
impact on overall image of organisation.
2 4
4 Effective
managemen
t
Any type of mismanagement in terms of
resources and employee handling could affect
management of project.
3 2
5 Team
Performanc
e
Employee performance could also be affected
due to lack of motivation and compensation.
3 3
H. Summary Schedule
Phase or Milestone Preferred
completion date
Dependencies
Achieving maximum security in
transactions
12/08/21

Phase or Milestone Preferred
completion date
Dependencies
Development of safe and secure
payment gateway
20/11/21
Reliable and Flexible transfers 25/02/22
Effective service provider 04/06/22
Customer Service 24/08/22
I. Summary Budget
Category of Cost Best Estimate Worst Estimate Most Likely
Fixed cost 500 150 200
Variable cost 400 100 250
Semi variable cost 350 175 200
Indirect cost 550 225 350
Direct cost 600 250 300
Document Quality Control
Version Control
Version Date Author Comments
0.1 13/08/21 Jeremy Inital Draft
0.2 25/09/21 Natalie Reviewed by software engineers
0.3 04/12/21 F. Jacobs Final review by stakeholders
0.4 10/01/22 Nuno Final review for costs and resources
0.5 23/06/22 Mourinho Updated deliverables
Approvers
Name Title Signature

Name Title Signature
Reviewers
Name Title Signature
ion contro
1. Unit Assessment Task 3 (UAT)
Assessment Task 3 – Unit Project (UP)