Uber: Team Dynamics, Organizational Behavior and Leadership

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This report provides an analysis of organizational behavior within the context of Uber, a rapidly growing company in the transportation and delivery sector. The report begins by defining organizational behavior and its significance in stimulating firm productivity and profitability. It then delves into a comparative analysis of effective versus ineffective teams, highlighting the importance of clear roles, decision-making processes, and underlying objectives. The report then explores team and group development theories, including Tuckman's model and Belbin's model, to support the development of dynamic cooperation within Uber. Furthermore, the report examines concepts and philosophies of organizational behavior, such as the Path-Goal theory, and how they inform and influence behavior in the workplace. The report discusses the implications of employee and environmental characteristics, and leadership behaviour in the context of Uber. The report concludes with an evaluation of the relevance of team development theories in relation to organizational behavior concepts that impact workplace behavior. The report emphasizes the importance of effective team dynamics, leadership, and the application of organizational behavior theories to improve productivity and employee satisfaction at Uber.
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Organisational behaviour
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Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
TASK 3............................................................................................................................................1
Effective team as opposed to an ineffective team.......................................................................1
Team and group development theories to support the development of dynamic cooperation....3
TASK 4............................................................................................................................................4
Concepts and philosophies of organisational behaviour within an organisational context.........4
Ways by which concepts and philosophies of OB inform and influence behaviour in
workplace.....................................................................................................................................6
Critique of relevancy of team development theories in relation to OB concepts which impact
on workplace behaviour...............................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8
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INTRODUCTION
Organisational behaviour is considered as efficacious study of human behaviours with
assistance of which whole firm productivity and profitability can be stimulated. Moreover, in this
study of individuals as well as group performance is performed along with their affects upon job
framework, communication, leadership, job performance and others (Bharathy, 2020). As per the
scenario, the undertaken company for this report is UBER, which is a fastest growing American
firm which facilitates vehicles on hire, package delivery, food delivery, couriers and many more.
Its headquarters is in San Francisco, California, U.S. The aim of this report is to demonstrate the
application of team based behaviour within team construction and development. The topics
which are going to be covered under this report are effective versus ineffective team, team and
group development theories, organisational behaviour concepts and philosophies. Apart from
this, the ways through OB philosophies influences behaviour within workplace are also
discussed in this.
MAIN BODY
TASK 3
Effective team as opposed to an ineffective team.
Team is considered as accumulation of various person who comes together with an intent
to attain a common goals. This enables firm to accomplish firm’s vision with high effectiveness.
In respect of UBER, team provides accomplishment of their mission and vision with greater
efforts. Moreover, this also permit sharing as well as effectual flow of information and
understanding by which whole performance of both firm and staff get enhanced. So, this form
UBER’s administrative to accomplish their goals with contribution of effective groups for
assuring efficient success, development and profit (Burrell and Morgan, 2020). Effective team,
within this, person are communicated with its potential role as well as accountabilities which
enables team goals accomplishment without any misconception or confusion. Herein, team
members are also involved into procedures of decision making which enhance its confidence and
accountability towards roles of team and attain success. Ineffective team, In this, there are
uneven participation as well as less engagement of team member into decision making is
observed. Moreover, roles and accountabilities are also not clear which enhances possibilities of
effectual results.
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Difference between effective and ineffective team, On the basis of Decision making,
within effective team, whole members of group may have even opportunities to participate into
decision-taking procedures. Also, with aids of this kind of team, they may bale to attain their
objectives appropriately. Whereas within ineffective team, the performance of work is slow
because of having unclear objectives. Therefore, administrative have to assure that staff should
has appropriate information in order to order to attain common goals (Christina, Coccia and
Cadario, 2020). On the basis of underlying objectives, within effective team, initially objectives
are explained to the whole members of group so that it may able to attain success at stipulated
time duration. On other side, ineffective team does not have clear objectives for accomplishing
the activities. The task that is undertaken may get delayed.
Team Dynamics, Based upon the Lenconi central theory there are basically five aspects
that needs to be undertaken to appropriately as this aids in developing effective team that is
crucial for formulating efficient group that assists to provides proper services to customers.
Trust, it is vital factor for whole group member to have faith as well as regards within itself as it
will develop effectiveness into group for attaining common objectives. Healthy disputes, there
are several types of disputes as well as chaos available into firm so to develop effectiveness of
UBER for improving productivity there should be healthy disputes to facilitates efficient services
to clients. Commitment, the obligation from group is vital for whole members for staying
committed towards targets that are formulated to accomplish pre-determined objectives
effectively and efficiently. Accountability, Based upon this factor, every staff is equally
accountable for formulating affirmative atmosphere within entity. Also, whole team members
should has responsibility towards effective results. Results focused, At this phase, group
members have to be concentrates towards attaining targets as it aids in accomplishment of task
effectively.
Kinds of team, There are several forms of team that are formulated for accomplishing the
firm’s needs as well as maintaining the supply and demand present within marketplace (Cooke,
2020). Functional team, it is crucial to has functional business entity as it empowers staff for
accomplishing activities in appropriate way. For firm such as UBER take benefits of
competencies and proficiency in order to develop quality in providing services. Project team, the
key intent if respective team is to complete the provide task effectively. In respect of UBER, its
whole team members are involve with various projects appropriately. Virtual team, these are
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considered as team that have several locations as well as connected with assistance of
technology. Also, it is performed basically when staffs are performing on site for project as it
renders information based upon requirements of entity.
Team and group development theories to support the development of dynamic cooperation
Tuckman’s team development model, this is regarded as model that focus on method by
which firm can accomplish its targets of task. This particular team development theory involves
five steps. Whole these stages are described in respect of UBER. Forming, it is regarded as
beginning phase in which, UBER’s administrative can formulate a group by considering talented
and proficient individuals for performing a task so that it can assists to attain business objectives
in appropriate way. Storming, In this, team members starts doing introduction about each other
and also trusting one another (Dawson, 2020). Within UBER, person team share their opinion as
well as aspects with another associated task. Norming, herein, group member initiate to perform
effectively and appropriately. It formulates strategies and plans so that task can be attained
effectively at pre-determined time period by obtaining its objectives. Performing, In UBER, at
this phase team members appreciate its objective and hold whole for accomplishing their task
effectively. It will be aids to attain their goals by realising appropriate plans. Adjourning, It is
undertaken as the end phases, wherein responsibilities has been attained and by efforts of whole
team members, so group can be dissolved. Overall individuals celebrate their success. If intent
are not accomplished effectively then firm renders training to overall members of team to
perform appropriately.
Belbin Model, It is regarded as a model which considers several roles of person and
descriptions related to them in context of UBER are described with assistance of different types
of roles. Action oriented roles, Shaper, It highlight those individuals who are efficiently
determined on objective that is formulated by firm such as UBER so that they can perform their
roles in appropriate way at stipulated time duration. Implementer, In respective firm, employees
that perform on respective position are called as practical organiser within tea,. Moreover, this
explores plans or delegates their thoughts with other group members so that it can execute their
answerabilities properly. Complete finisher, it shows those people who are accountable for
structure approaches as they appropriately familiar with pessimistic impact. Along with this, it
also plays crucial roles in context to shape safety but sometimes can be prominent concerned. So
that they can develops plans in order to delegate resources during problems. People oriented
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roles, Coordinator; It is regarded as that persons who plays efficient roles into firm for guiding
overall members so that it can perform appropriately within group. In UBER, it is undertakes to
managers and executives who perform for proper position to manage and organise team. Team
workers, it shows that employees who are chosen by firm to accomplish task into group (Natvig
and Stark, 2020). Additionally, they are responsive person of team and focused on
accomplishment of goals. In UBER, individuals of respective role use their overall efforts as well
as knowledge to attain the objective of activities. Resource investigator, it describes that
individuals who delegate need assets to hit the targets of groups. In UBER, it states to
administrative who renders required resources to workforce in order to perform their
responsibilities appropriately and properly. Though oriented roles, Planter, In UBER, it
highlights those person who are innovative and develops ideas. Like when employees are
executing this within team and tackle any issues thereafter it ask leaders and plan individuals
associated with its description. Monitor evaluator, it shows that person who is competent such as
crucial sympathetic, sensibility and many more. These individuals are competent for ascertaining
employee presentation when they are performing in team. So that its presentation can be
determined and this can remunerated accordingly. Specialists; In UBER, in context to
administrative, leaders and professionals who renders information to team members when they
are executing into group so that it can execute their services within developed system.
Therefore, from the above theories Tuck man team development theory is used in UBER for
acting as dynamic coordination within person.
TASK 4
Concepts and philosophies of organisational behaviour within an organisational context
This has been analysed that behaviour of organisation includes several beliefs, customs and
many others that develops numerous advantages (Odor, 2020). As newly promoted HR manager
of UBER are accountable for both new and old drivers who works for business. For assuring that
respective firm is secure workplace for boost staff as well as clients morale. So, in this respect,
they utilises Path goal theory.
Concept of Organisational behaviour, Path goal theory, respective theory is developed
through Robert House. This basically concentrates upon staff behaviours that incorporate
workers encouragement, satisfaction and performance. In addition to this, it tends towards
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implementation of leadership style based upon firm situation. Classification of Path goal theory,
this has been stated that respective theory considered as accumulation of three common
components that are explained. Employee Characteristics, In this staff are judge based upon its
abilities, understanding, and competencies. With aids of this firm may provide training to
enhance proficiencies for high performance level. Moreover, this permit firm to render
encouragement to its staff which provides firm to ensure profit and productivity. Based upon
above evaluation, it has been identified that UBER employee creates negatively from one
another. Task and Environment Characteristics, within it, entity holds essential accountability
that is associated with ensuring that staffs are performing in appropriate direction. Moreover, this
has been determined that UBER, is impacted with adverse work atmosphere problems that
further drives towards enhancement into low down the morale. Also, as per above analysis, it
have been stated that UBER present business circumstances is pessimistically impacted with
problems of adverse work atmospheres that is essentially reduces staff productivity. Leadership
behaviour, within firm, leaders holds essential accountability that it may enhance whole
productivity as well as profit of firm. For instance, it considers benefits o effectual leadership
style based upon prevailing circumstances. As per the analysis, this have been summarised that
UBER work atmosphere is facing problem associated with pessimistic work surroundings. It
develops decision for considering usages of participative style of leadership as to appropriately
overcome from whole problems feasibly way. With assistance of leadership style, leaders
motivate staff to perform effectively and efficiently. Additionally, this maximises sense of
belongingness and empowerment towards firm. However, respective leadership style enhance
time period of decision taking. Based upon evaluation, it have been analysed that with utilisation
of participative leadership style, leaders may observe both optimistic and pessimistic affects. as
participation leadership however maximises motivational level among both old and new staff
which maximises its effectiveness of task but is also develops productivity. For instance, this is
crucial for The leaders of UBER for focus upon participation leadership style while using them
in business circumstances.
Philosophies of Organisational behaviour, In current context of UBER, leaders
contingency philosophies into its work atmospheres. In this respect, contingency style stands for
formulation of future plans and norms. Moreover, this has been summarised that for overcoming
form such circumstances in which pessimistic work atmosphere develops because of unsecure
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places and lack of training, leaders and manager considered advantages from contingency
philosophy.
Leadership theory related to Organisational Behaviour, System leadership theory, This
theory permit leaders into firm’s work are framework of developing atmosphere into which
whole person at any level may perform roles effectively and appropriately. This incorporates
effective principle associated to individual’s behaviours as for developing a societal process
model as well as system design tactics. Application to it, respective theory renders UBER to
overcome form problem. This particular theory provides leaders for undertaking benefits of
crucial tactics by which whole staff productivity may be enhanced through assessing its
behavioural conduct (Peralta and et. al., 2020). Along with this, it enables leaders persuade as
well as motivates workers with various techniques of motivation by which development of
secure and affirmative working environment may be ensured. Along with this, staff behaviour
evaluation assists firm’s leaders for influencing them positively and affirmatively that also
maximises productivity and performance of workers.
Ways by which concepts and philosophies of OB inform and influence behaviour in workplace.
Based upon the above the above described concepts, it can be identified that the main aim
of this particular concept is consistent motivation to employees who are aids into efficacious
business functions and doing the activities in firm depends on several situations appropriately.
Critique of relevancy of team development theories in relation to OB concepts which impact on
workplace behaviour.
According to the above explained team development concepts, Tuck man theory is
efficacious in order to formulate effective team with aids of it, the manager can opt competent
employees and develop appropriate team in order to execute specific activities. Along with this,
Path goal theory is crucial for leading and guiding staff as per the situation with assistance of this
workforce can attain their practices based upon give situation.
CONCLUSION
Based upon the above report, this has been determined that organisational behaviour is vital
part for developing work performance of staff. With aids of it, entity may formulate appropriate
atmosphere that assists staff to work efficiently. Moreover, it is important for entity to consider
various theories related to team development theories, organisational behaviour concepts and
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philosophies to develop staff productivity and attain their goals at stipulated time duration. Apart
from this, participative leadership style will be helpful for firm to enhance productivity and
profitability.
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REFERENCES
Books and Journal
Bharathy, A., 2020. Impact of Motivation Strategies on Retail Job Performance. Sumedha
Journal of Management, 7(4), pp.39-46.
Burrell, G. and Morgan, G., 2020. Sociological paradigms and organisational analysis:
Elements of the sociology of corporate life. Routledge.
Christina, S. and et. al., 2020. How organisational behaviour and attitudes can impact building
energy use in the UK retail environment: a theoretical framework. Architectural
Engineering and Design Management. 10(1-2). pp.164-179.
Coccia, M. and Cadario, E., 2020. Organisational (un) learning of public research labs in
turbulent context. Int. J. Innovation and Learning, 15(2). pp.115-129.
Cooke, F. L., 2020. Concepts, contexts, and mindsets: Putting human resource management
research in perspectives. Human Resource Management Journal, 28(1), pp.1-13.
Dawson, D., 2020. Organisational virtue, moral attentiveness, and the perceived role of ethics
and social responsibility in business: The case of UK HR practitioners. Journal of
Business Ethics, 148(4), pp.765-781.
Natvig, D. and Stark, N. L., 2020. A project team analysis using Tuckman's model of small-
group development. Journal of Nursing Education, 55(12), pp.675-681.
Odor, H. O., 2018. Organisational Change and Development. European Journal of Business and
Management, 10(7), pp.58-66.
Peralta, C. F. and et. al., 2020. Team development: Definition, measurement and relationships
with team effectiveness. Human Performance, 31(2), pp.97-124.
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