Operations Management: Strategies and Approaches for Uber

This presentation delves into the realm of operations management, using Uber as a practical example. It explores key concepts such as the importance of operations management, the role of leaders and managers, and the strategies employed to enhance efficiency and productivity. The presentation highlights how Uber leverages operations management to improve service quality, optimize costs, and compete effectively within the market. The presentation also touches on the significance of employee training and the assignment of roles based on individual skills and capabilities. The presentation concludes by emphasizing the crucial role of effective operations management in achieving organizational goals and ensuring the optimal utilization of resources, making it a vital component for any organization aiming for success.

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Management And
Operations

Content Layout
• Introduction
• Key Approaches to Operation Management
• Value and Importance of Operation Management
• Conclusion
•

Introduction
• Management is defined as a coordination of art as well as science and managing
individuals for successful achievement of goals and objectives. Operations management
means organizing, supervising, designing, controlling and planning for firm’s activities
for increasing profitability. Uber is transportation network company which provides
their services via mobile apps and various websites. It provides cab facilities to its
customers which helps them in moving from one place to another. This presentation
covers different approaches to operations management and its value and significance in
attaining business objectives.

Key approaches to operations management
Operations management refers to planning, monitoring and organizing resources in order to
increase productivity of an organization Here inputs and outputs are converted into
products and services so that it can add value to customers. Different approaches to
operations management and role that leaders and mangers play in Uber are mentioned
below.
• Just in time
• Total quality management:

Importance and value of operations management
• Operation management: Organization, planning, managing and controlling of
operations for manufacturing and production process is known as operation management.
Operation management is used by Uber to embrace execution of work more effectively.
Alternatives for each service is present within market so to protect organisation or
business from adverse impact. operation management is mandatory for making products
available within market at proper time.

Cont.…..
• Ability to compete with competitors is affected by operations i.e. way organisation works or
strategies made by them have impact on market. Uber builds strategies in such a way that work
of complete day is organized and will definitely lead to success.
• Profitability which can be gained by performance of employees is measured means work done
by individual can be measured and way in which they are utilized is taken into account by Uber.

Cont.…..
• Cost of services will be appropriate as per cost of raw materials invested and quality will
be enhanced as it is on top most priority.
• Emphasis on productivity within Uber. They make sure that humans are involved in tasks
in which they can work in effective way means they are given tasks as per their interest
or field in which they can excel so that it can cause less wastage.
• Operation management is used by Uber to improve quality of services which are being
provided. For this purpose, training session is conducted for employees for each

Conclusion
As it is clear from above discussion that operation management acts as a strong
building factor for any organization Organization grows when all resources are
present at right place and right time for this operation management is mandatory.
Uber ensures that person having particular skills is placed in particular place so that
their potential can be utilized up-to max. To meet objectives of organisation different
responsibilities and roles are assigned to each individual whether its leader, manager
or employee and as per their capabilities role is offered to them.

References
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