Analyzing Organizational Change at Uber: A Comprehensive Report

This report analyzes the organizational changes undertaken by Uber following a series of crises, including allegations of sexual harassment, a toxic corporate culture, and poor corporate governance. The key problems that drove the change included a founder-friendly governance structure that concentrated power, leading to a lack of accountability and oversight. The goals and objectives of the change, spearheaded by new CEO Dara Khosrowshahi, focused on fixing the company culture, establishing core organizational practices, regaining stakeholder trust, and expanding Uber's services beyond car-sharing. The report highlights the appointment of new experts, emphasis on transparency, and efforts to make ventures profitable. The analysis covers the impact of the Holder report, the ousting of Travis Kalanick, and the strategic shifts towards a global urban mobility platform through acquisitions and new service offerings. The report also examines the challenges of integrating new services and maintaining ethical standards within the company.