Comprehensive Analysis of Uber's Coaching Program and Strategy

This report provides a comprehensive analysis of Uber's coaching program, detailing the sources of data used to identify the need for the program, including organizational, work, performance, person, and content analysis. It identifies key components of the coaching strategy such as listening and communication skills, and highlights stakeholders including shareholders, upper-level management, and employees. The report emphasizes the importance of stakeholder collaboration and organizational support for successful implementation. Various coaching models like GROW, FUEL, and SMART are suggested, along with the inclusion of resources like leadership expertise and structured time schedules. The coaching agreement excerpts cover service provisions and confidentiality. The report also addresses legislative compliance, coach selection processes, promotion methods, potential training program challenges, and suggests new coaching tasks for effectiveness. Professional development activities and monitoring strategies are outlined, emphasizing the importance of continuous promotion to foster leadership development. Desklib offers similar solved assignments and study resources for students.

Part D
Sources of Data that identified the need for the coaching program
The different sources of data that were needed for the analysis of the coaching program
are as follows;
a. Organizational Analysis- The analysis of the business needs or any other reasons for the
training is desired. The proper analysis of the strategies, goals and objectives of the
organization has acted as a major source of data for the coaching program.
b. Work Analysis- The work analysis of the organization involves the analysis of the
different kinds of activities that are undertaken by the business organization. The
particular analysis is also the analysis of the job.
c. Performance Analysis- The analysis and review of the performance of the employees of
the organization. The performance of the employees is a great source of gathering data
for the coaching program.
d. Person Analysis- The analysis of the deal with the expected participants and the different
instructors in the following process. The important questions that will be answered by the
following analysis serve a great source for the coaching program.
e. Content Analysis- The analysis of the different type of documents, laws, procedures that
are used by the management of UBER.
Which Components of coaching strategy worked best and what is this based on
The major components that the coaching strategy in UBER are;
 Listening Skills
 Communicative Skills

Identification of two stakeholders in the coaching strategy
The stakeholders of the coaching strategy of UBER include the likes of;
a. The shareholders and the upper level management including the MD and the CEO of
UBER. Apart from this the other major stakeholders are the employees who will be
trained with the new technique
b. The coaching staff appointed by the management of UBER who will impart the coaching
to the selected group of employees
Collaboration of the Stakeholders in the development and implementation of the coaching
program
The collaboration of the concerned stakeholders, the management of UBER along with
the coaching team appointed by the organization is the main way of ensuring success for the
leadership coaching. A proper communication in between these parties is the key to the success
of the business.
Organizational Support
The organizational support will involve mental, technical, financial and infrastructural
support from the business organization.
Coaching Models used to provide coaching to trainees
The main models that can be used by the coaching team appointed by the UBER
management are as follows;
a. GROW Model
b. FUEL Model
c. SMART Model
Inclusion of the Inducted Resources
The main resources in the case of the organizational improvements include the likes of
the leadership expertise and the providence of a well maintained and constructed time schedule.
The presence of such a model will lead to the success of the coaching in UBER.

Coaching Agreement excerpt
The coaching agreement excerpts of UBER are as follows;
a. The services to be provided by the coach to the client will include theoretical coaching
and video based coaching. The format and the scheduling will be designed in
collaboration with the client
b. The coach must promise the client about the confidentiality of the data and the
information that is shared mutually between them
Identification of legislation, regulations or other compliance requirements `
The legislation and other compliance requirements need;
a. Safety and security of privacy
b. Enhancing the standard of compliance
c. Enhancing to meet the required needs
d. Avoiding cheating
Description of Coach Selection and Recruitment process
`The coach selection and recruitment process by UBER will involve;
 Publishing of the vacant post and attracting attention from the interested people
 Screening the potential candidates
 2 rounds of interview
 Job Shadow of the potential candidate
 Assessment of the clients and thorough review
 Selection of the best candidate and presentation of the package
Methods of Promotion
The promotion of the coaching program will be conducted by means of adding different
innovations to the coaching program, differentiating the total training model from that of the
others.

Concerns during start of the Training Program
The start of the training program will see a number of issues as the workers will face
difficulties to adapt to the coaching program at the start. The issue can be easily resolved by
providing pay rise or financial perks to the trainees of the organization.
New Coaching tasks to make the program effective
The coaching tasks must incorporate latest models and ideas from the market as well as
apply technological elements to make the program more lethal and effective in nature.
Three professional development activities
Three professional coaching development activities are as follows;
a. Starting with an end in mind
b. Staying updated with the latest coaching procedures
c. Having a thorough knowledge of other activities related to the subject
Monitoring of coaching relationships
Monitoring of the coaching activities must be performed daily in order to ensure that the
coaching program is in the right tracks. The regular checking will make the program more
efficient and also help the management to get the idea of the needs and demands of the
customers. Such an idea will help the organization to amend the coaching techniques
accordingly.
Reason to continue promoting coaching program
The coaching program must be promoted by the management of UBER so that the
employees are capable of developing and trying out new skills in leadership development.