Uber's Organisational Behaviour: Teamwork and Leadership

This report provides an in-depth analysis of Uber's organizational behaviour, exploring the concepts of effective and ineffective teams, and the application of team development theories such as Belbin's and Tuckman's models within the company. It investigates the impact of path-goal leadership and contingency theory on Uber's operations, evaluating different leadership styles and their effectiveness in various situations. The report also examines how these philosophies influence employee behaviour and the overall organizational environment. The analysis considers the advantages and disadvantages of these approaches, offering insights into how Uber can optimize its team management and leadership strategies to achieve its goals. The report emphasizes the importance of adapting leadership styles to the specific context of the situation and the dynamic nature of the organization.

Organisational Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 3............................................................................................................................................1
P3. Understanding of effective team and ineffective team .........................................................1
M3. Theories for development of dynamic cooperation .............................................................3
Task 4...............................................................................................................................................3
P4. Concept and philosophies of organisational business situation.............................................3
M4. Analyse philosophies of OB and way it influence the behaviours.......................................5
D2. Evaluate team development theories in behaviour concept and philosophies......................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Organisational behaviour is study of people's behaviour in organisation and any other
workplace. It research the attitude, thoughts to develop better environment and maintaining the
relationships among employees and superior (Balwant, 2018). In this essay Uber organisational
behaviour is studied, this company is famous for providing costumer services in driving. In this
understanding the concept of effective team and ineffective team and theories to development of
dynamic cooperation is studied. Apart from that concept and philosophies of Organisational
behaviour and evaluate them in negative or positive way .Analyse related team development
theories of Organizational Behaviour in the context that influence in workplace is also being
discussed.
TASK 3
P3. Understanding of effective team and ineffective team
Effective team forms to achieve desired results and common interest and they has to
report their superior and carrying out the task for specific purpose to target organisational goals.
In this team there effective synergy and positive environment promote collective work products
and ensure one to one interaction with every team member and it contain high commitment to
their targeted objective. Team is well understood and know its role and responsibilities towards
the work assigned and comfortable and relaxed. If in Uber, this team is exist than it will be good
for company to accomplish their target more easily, because there is high motivation team spirit
in organisation that will give best output in their work.
Ineffective team has no specified objective and goals and team members are not focused
and serious towards their path. Mostly it contain internal issue and conflict which create negative
environment in workplace that leads to diverted in goals. Team member does not share any
attachment and superior is failed and unable to control the team spirit and motivation. In Uber, if
there is team which is not goal centric and distrust and other conflict prevail than, it will lead
destruction and failure in organisation (Chumg and et.al., 2016). As no one in the team is clear
and no emotional attachment to their goals than it is alarming condition for business.
Effective team is most important in every business to have as it contain motivated and
talented people who were always willing to give best output of their work and maintain the
positive scenario in organisation. On other hand ineffective team consist those member that were
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not clear about their objective and no willingness and desired to do their work assigned and
create negative vibes in workplace by developing some internal issues and misunderstanding. In
every it is necessary to have enthusiastic and responsible team member like in Uber, better team
management is important to increase in their growth and maintain stability in business. Whereas
if there if ineffective team in company than it will be difficult to achieve their desired goals and
objective and will struggled to decide on clear path and competency will reduce in them
(Collins and et.al., 2020). In effective team, the role of leader is play major importance in
handling the good team, their team leader is able to direct them effectively and in ineffective
team, leader is diverted and itself unclear about their targets and goals and failed to bring them in
right track.
Belbin theory suggests that creating balanced teams and by focusing on weakness and
strength of each team member and emphasising on improving weakness and encouraging them
to do their best and giving the most out of it. Uber might use this theory to improve their team
management and its performance in organisation. It has nine team roles and categorized in three
groups: Action oriented, people oriented and thought oriented.
Action oriented roles include shaper (SH) which has extroverted people and those who
challenge the team and using best approach to decision for solving problem and confidently face
challenges. Second one implementer (IMP), which were disciplined and systematically do their
work assigned and conservative in nature, and can helpful in Uber company to have as they were
clear about their goals. Third one is Completer -Finisher (CF) who pay attention on small thongs
and go through the project and ensure no errors and omission and complete the task on deadline.
People Oriented Roles involve Coordinator (CO) are those who take traditional leader
and good listener and brings the team to the table. In Uber company can use the this element as it
contain good natured and delegate people. Second one is Team Workers (TM) they are working
together effectively and negotiate, flexible, perceptive and help the team in their task. Third one
is Resources Investigator (RI) these are curious and develop new way to complete the task.
Thought Oriented roles consist Plant (PL) they are innovator and work apart from team
and hard to deal with them (Griffin and et.al., 2020). Second one is Monitor -Evaluator (ME)
they are strategical in approach and best in analysing and evaluating the condition. Third one is
Specialist (SP) they specialised in knowledge and contain and pride with skills and abilities and
has better competency than other to solve the problem, it will be effective in every context.
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Tuckman Model is refers to developing the team maturity, stability and establish the
relationship and change the leadership style if needed. It has four stages Forming, storming,
norming and performing. The first stage is Forming which is refers to dependent on leader and
its guidance and need to answer the questions of team. Second stage is Storming and it refers to
creating new challenges fro team member and increase in uncertainity and distracted by
relationship (Jacobs and Manzi, 2020). Third stage is Norming improving in understanding of
roles and responsibility and community is being stronger and smaller decisions are delegated to
other team members. Fourth stage is Performing which refers to clarity in what needs to be done
and share vision with other. Team member is properly instructed and focusing on development
of personal and interpersonal skills. The last stage is Adjourned stage where team member is
dispersed after completion of task and maintaining the efficiency of goals as well. This model is
quite followed by many organisation and assist in building effective team in organisation. As in
Uber, this model might proof effective one, as it has certain stages that will be useful in
achieving the target successfully.
M3. Theories for development of dynamic cooperation
In the development of group dynamics cooperation in team and group two theories is
suggested such as Tuckman theory and Belbin theory where, Tuckman theory has five stages and
it include all the necessary outline of problem and able to tackle the problems in all
organisation. As in Uber, this model finds the best solutions of answer and build high
performance in the effective teams (Kim, Kim and Reid, 2017). From initial stage to last it aims
to structuring the proper flow and allow the leader to deliver its thought process and knowledge
in the team. In Belbin theory there are many elements that is easy for team for follow that. It
balances out weaknesses and strengths in team member and build positive environment and
decide which team member can give its best and through its strength and encourage them in
accomplishment of goals. There are nine elements and each three forms one model. Uber
company can use this theory in many ways by adopting one element and it effective in many
ways to form the efficient team and group.
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Task 4
P4. Concept and philosophies of organisational business situation
Organisational behaviour has some concept and fundamental rules that evolve around the
nature of people. They are defined and rigid any organisation can use them according to situation
and can change it method if needed. There are two philosophies path goal leadership and
contingency theory.
Path goal leadership is concern with specifying the leadership style and states that leader
is responsible for providing support, informations and resources which is important to
accomplish the goals and objective. There are some leadership which can be used by leader use
in different circumstances (Kitchin, 2017). Following leadership style are Directive leadership
gives greater sanctification and lets the employees to do their decision and and gives guidance
and direction in their work according to the expectation and successfully complete the task when
it is in stressful manner. Supportive leadership refers to that style when leader is friendly and
treating its team equally and approve higher sanctification in employee and give freedom to
them to do their job. Participative leadership it involve style when leader is allow the leader to
participate and help in decision making with asking the suggestions regarding their task and
objective. Achievement oriented Leadership is clear with their objective and task and know how
to chase them and build confidence in subordinate and continued in encouraging the high
performance among employees. In the Uber, this concept can be used as HR has to design the
team where it require efficient employees that will help in giving training and so they require
one of the leadership style. Directive leadership might suitable in that as it is focused and know
what is need to accomplish so this style gives clear view of objective and goals.
Another philosophies is Contingency theory where it concern with situational approach,
where it says that method that based on behaviour and idea where it works effectively on
particular situation. It basically depends on situation and where this approach can use, some
methods might work on one situation and might not in other one. In this dynamic organisation,
same method can not be used in all circumstances and need alteration. This emphasise that there
is no rigid rule and method for any condition (Yuen Onn and et.al., 2018). It promotes the
analysis and discourage the habitual practice and developing the assumptions which are
universal in nature. In Uber, this might proof as best because it does not bound the leader to
follow certain method. It will be helpful in anal zing the whole condition and accordingly choose
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the option, in this company Leader is able to choose one style as per the requirement, that is
reason the this method facilitates them to adopt any which is best suited. As in every
organisation is dynamic and so unpredictable that what need to apply and which is appropriate
method.
M4. Analyse philosophies of OB and way it influence the behaviours
Path goal theory is emphasising the employees and boost their confidence and make
more active and involved, active in the context and maintain good environment in employees
and give better option to select one leadership style that will be suitable for implementing in
situation (Miao and et.al., 2020). There is step that leader must determine characteristics of
working condition of organisation and employees and put the motivation factor in chosen
leadership style. Some of advantages and disadvantages of this style. Positive points of this
theory is it easy to follow and no complexity is involved and good in tough sitautiona when this
require and flexible in nature. Disadvantages is it will be benefited when leader is efficient and
not applicable when leader is not up yo mark and it is so much despondent on them and this will
be not good for employees, as they will going to effect from this. In company of Uber, leader
might use this approach and can adopt the directive path goal leadership because this is
optimistic in nature (Maio and et.al., 2020). In this style leader will be more capable for handling
the situation and can guide the team to providing training to driver for the safety of costumer. As
leader know what type of quality and skills an team member require and accordingly they direct
them towards their goals.
Contingency approach is applicable on kind of situation it is and there is no rigid
approach for that to follow and it totally depends on situation in organisation and thought
process of leader that what he is thinking on that particular situation and covers almost all
methods and approach which will be best suited and provide them. Advantages of this
approaches is it is helpful in when there is uncertainity in business and no fixed method or
leadership style stared for leader, they are free to use any of them that is best suited according to
the situation (Pereira, Malik and Froese, 2017). Disadvantage of this is it is not suitable when
leader not able to understand what need to apply and what is best in given situation. It will be not
be suitable for those whose decision making ability and analysing power is week and it create
the difficulty among employees and organisation. In the company Uber, this could be used to
build the effective team as the situation arises is unpredictable and it totally depend on the leader
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that how he choose an efficient team for guiding the drivers as, it is necessary to form effective
one because it is for costumer safety and security.
It is recommended that company might use Directive path lab approach for building effective
team because this style is encouraging, determine and focused in nature and clear with its gola
and objective, so that will be beneficial for Uber, to adopt this, as it knows its needs an
requirement and capable of building the better team.
D2. Evaluate team development theories in behaviour concept and philosophies
In analysing the different concept and theories for developing better effective team in
organisational behaviour it is been discussed four methods or philosophies to gain efficiency and
effectiveness in building the better team. The development theories are Belbin theory that focus
on nine elements that leader is emphasising on balancing out the employee competency and
weakness and that better know what need to done. This one divided into three and each has three
elements (Muchiri, Shahid and Ayoko, 2019). Second one is Tuckman theory which has five
stages and each one is properly structured and explain the steps from initially and that help the
leader in how it goes. This leadership can also use, leader will get to know about each step and
accordingly implement them. Third one is Path lab theory where it has some leadership style that
allow the leader to choose best suitable style that will be effectively used in organisation. It will
be easy to pick out better that can be used in that situation. In Uber, directive path lab could be
use by leader in this prevailing situation. Fourth one is contingency theory where it says that
there is no particular suggested by this, it totally depends on leader what action it will take as
there is uncertainity in business environment, so no specific approach can not be suggested. In
this company this theory can be used by leader that what style and method could be use in this,
they are free to choose any method which is best in the situation.
CONCLUSION
From the above essay it is concluded that Organisational behaviour is study of different
individual behaviour and related elements of people in the organisation and relationship between
human behaviour and business itself. In this understanding of effective and ineffective team and
analyse the theories that will help in developing the dynamic cooperation has been studied. Apart
from that concept and philosophies of organisational behaviour that use in organisation and
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which one is suitable and its comparisons of implementation has discussed and after critically
determined the development theories that will be suitable for business.
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