Uber X Passenger Service: Emerging Technologies and Future Directions

This report provides a comprehensive analysis of Uber X, a popular private car service offered by Uber. It begins with an overview of the service, highlighting its cost-effectiveness and vehicle requirements. The report then delves into the advantages of Uber X, such as cashless transactions, convenience, competitive pricing, professional service, and safety for drivers. It also addresses the disadvantages, including surge pricing, trip cancellations, safety concerns, and low fares for drivers. The core of the report examines Uber's business model as an aggregator, its target audience, and its position as a substitute for traditional taxis. Key aspects of its payment and security systems are also discussed. The report further explores emerging technologies like Verify Ride and on-trip reporting, as well as future directions for Uber, emphasizing its potential expansion into other transportation sectors. The report concludes with a list of references used in the analysis.

UBER X- PASSENGER SERVICE

UBER X
Uber X is most famous private car service which is offered by Uber.
It is referred commonly as option of low cost to the passengers.
This allows the passengers for quickly arriving at the destination at a quite
reasonable price.
Despite being budget option, the experience would be worth the money.

UBER X (CONTINUED)
Strict models as well as year requirements of every vehicles are there for
Uber.
Uber X is least expensive service of private car that is available.
Uber X could have 4 passengers.
They are normally sedans like Honda Accord and Toyota Prius.

VEHICLE REQUIREMENTS
Uber X could comfortably carry 4 passengers at least.
Condition of car should be good enough.
The car should be of 2006 or newer.
Car should have 4 doors, working A/C, 5 working seat belts and heat.
Driver should be minimum of 21 years of age and should pass background
check.

CAR LIST OF UBER X
 Toyota Prius
 Dodge Charger
 Kia Optima and Sorento
 Chrysler 300 and 200
 Nissan Altima
 Chevrolet Equinox
 Ford Crown Victoria
 Honda Accord

CAR LIST OF UBER X
 Ford Escape
 Toyota Camry
 Ford Escort
 Ford Fusion
 BMW 3 Series
 Nissan Maxima
 Hummer H3

ADVANTAGES OF UBER X
Cashless: Passengers could just pay by online transactions and no cash is
used for payment.
Convenient: Passengers do not need to wait for long time for cab service,
they could hail Uber X from any place and have the cab within few minutes.
Competitive Pricing: Uber X is much lesser expensive when compared with
other cab services and traditional taxis.

ADVANTAGES OF UBER X (CONTINUED)
Professional Service: Once an assignment is accepted by a driver,
passengers could track the route and position of the driver. Passengers
could communicate with the drivers if needed.
Flexible and Safer for Drivers: Safety is most essential advantage for the
drivers who work with Uber. Unsafe behavior’s reports towards drivers or
low ratings consistently could cause deactivation of account.

DISADVANTAGES OF UBER X
Surge Pricing: Uber X’s surge pricing is major annoyance and controversial
for many customers. Surge pricing of Uber X depends on number of cars
available and number of passengers looking for ride.
Trip Cancellations: However, Uber is more convenient and cheaper than
service of local car, trip cancellations from the drivers could cause problems
to plans of the passengers.

DISADVANTAGES OF UBER X (CONTINUED)
Safety Concerns: Though safety concerns has positive effective through
increasing supply of the drivers, the drivers are not as motivated in reaching
higher standards of safety and professionalism.
Low Fares: Earnings of drivers are negatively affected by the low prices.
Drivers have to work much longer hours for earning income comparable
with what they used to earn.

BUSINESS MODEL
Uber’s business model falls under category of Aggregator Business Model.
Through such kind of model, firm would organize and collect different
elements which make up service and also make the service available for the
passengers.
In case of business model of Uber, service pertains to the cab rides. A
contract is signed by the collaborators with Uber.

BUSINESS MODEL (CONTINUED)
Target Audience
Uber is platform application for social groups and all age.
College and office goers fins this useful in booking Uber ride in case for
unavailability for public transport’s other forms.
Uber provides cheaper alternative when compared with private cars.