Consumer Protection Legislation Report

This report examines UK consumer protection legislation, focusing on the Consumer Protection Act 1987 and the Trade Description Act 1968. It details how these acts safeguard consumers in the travel and tourism sector, preventing misleading pricing and descriptions of services. The report highlights penalties for businesses providing inaccurate information and emphasizes the importance of fair practices. Additionally, it provides a brief historical overview of tourism, tracing its evolution from nomadic travel to modern-day pilgrimage and business travel.

In the early age, cultural aspects, learning languages and travelling challenges restricted (Capacci, Scorcu and Vici, 2015). In 14 century
Christopher Columbus sailed westward and vasco da gama cruised to country for earn money then business travel has been integral part of
tourism industry(Cave and Brown 2012).
Early tourism started
with Nomads who travelled around the world in search of food and shelter. Main intension of this traveller is to gathered food and traded
around the world and gave rise to the barter system (Capacci, Scorcu and Vici, 2015). 1500 BC is marked as the era when the Europeans visited
pyramids and thus developed the tourism for pilgrimage.Early tourism started with Nomads who travelled around the world in search of food
and shelter. Main intension of this traveller is to gathered food and traded around the world and gave rise to the barter system (Capacci, Scorcu
and Vici, 2015). 1500 BC is marked as the era when the Europeans visited pyramids and thus developed the tourism for pilgrimage.
Consumer Protection Legislation
The poster displays the proper explanation regarding consumer protection legislation. With the help of this poster it protects the interest of customers that engage in
purchasing the service of travel and tourism sector. Business organization operating within the industry must assure that information that is provided to the
customers must not be wrong. For instance, with showcasing the wrong price for the holiday package on their official website it may results in misguiding the
customers. The consumer has been protected by the government as it mainly focuses on the different provision protection
Trade Description Act 1968: It is consider as an essential act
that is framed by the UK government to assure that
organization as well as travel operators may not engage in
describing wrong description related with the travel services.
In addition to this, this act also plays vital role for the
travellers or customers who have experience wrong
description provided by the travel operator that results in
unwanted travel experience. Moreover, this act also enforce
penalty on the travel operator for delivering wrong
information or statement to their customers.
Consumer Protection Act 1987
Another legislation that is framed by UK government for the consumer protection include Consumer
Protection Act 1978. The key purpose of this act is to protect and defend the interest of customers related
with purchasing the travel products and services. For example, if the tour operator mislead to price of travel
products and services within the holiday package them Consumer Protection Act 1987 is implemented to
protect the right of consumer.
The enforce law also assure proper provision related with range of issues and problem that
mainly include fraud, improper rendering of travel and tourism business activities etc. Along
with this if tour operator is misleading their customers through providing wrong services or
improper services that are not accordant with the brochure then it might impose the fines and
penalties. As, the travel and tourism business has breached their agreement that lead to negative
impact on the consumer. With the help of assessing this legislation it has been reviewed that it
support in establishing the product liability on the tour operator as well as it also assists in
prohibiting the unfair as well as unlawful activities that affect the customers.
In addition to this, with the help of implementing this act
government also punish the travel and tour operators those
who deliver wrong information regarding their travel products
and services to their suppliers and customers. However,
within the Trade Description Act 1968 this practice is defined
as the major offence that lead to ensure negative image of the
business among the customers.