Comprehensive Report: Data Protection and Complaint Handling in the UK

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Added on  2023/01/12

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This report provides a detailed analysis of data protection and complaint handling within the UK legal framework. It begins with an introduction to data protection and the importance of ethical data handling, referencing the Data Protection Act. The report then delves into the specifics of complaint handling processes, emphasizing the need for clear, accessible procedures and accountability. A detailed analysis explores the implications of personal data breaches, including theft, misuse, and privacy violations, and highlights the importance of internal reporting and regulatory frameworks. The report also includes a comparison of the UK and US approaches to data protection, highlighting the strengths of the US system, particularly in its use of advanced technology and client satisfaction. The report concludes with recommendations for improving the UK's data protection framework, including the establishment of experienced committees, the adoption of new technologies, increased funding, and modifications to the powers granted to legal framework authorities to address the evolving challenges of data theft and misuse. The report emphasizes the importance of good governance, efficient administration, and trained staff to safeguard data and protect individual privacy.
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Table of Content
INTRODUCTION...........................................................................................................................3
Data protection.............................................................................................................................3
Complaints handling ...................................................................................................................3
Detailed analysis..............................................................................................................................3
Comparison and evaluation..............................................................................................................5
Recommendations:...........................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
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INTRODUCTION
Law of a country is the framework which enables efficient administration with enhanced
oversight of functioning in country and complaint handling in field of administrative public
interest. This report explains importance of data protection and complaint handling related to
digital media and internet services in UK. It also elaborately explains the recommendation of
new body laws, appointment of funding and administration committees and the new powers
which can be granted to enhance their functional operations with high innovation and efficiency.
Data protection
Data protection act is foremost important act in UK, determining the protection of
relevant personal data which must be accessible only for specified lawful purposes. Data
protection explains the personal data information shared by people on public platforms through
internet usage must be processed in accordance with the rights of data subjects. Ethical
responsibility of data controller must comply with this principle and the protection laws of
country must evaluate he efficacy of current law, to establish firm governance and maintain
strong efficient law services for protecting rights of citizens1.
Complaints handling
The complain handling process must be in accordance with law standards, focused on
reaching the customer satisfaction standards and have clear accessibility and simple procedures.
The governance acts of complaints handling must hold accountability factor with complete
information,accurate reliable procedures. Law governance must seek continuous improvement in
the fundamental standards set according to changing preferences of people and be open for
enabling people to access directly the complaint services.
Detailed analysis
Personal data breaches laws are an important part of data protection laws where internal
reporting procedures of detection and investigation enable people with services to gain power
and authority on their personal data information2.
1 Alberini, A. and Pfammatter, V., 2019. Blockchain and data protection.
In Blockchains, Smart Contracts, Decentralised Autonomous Organisations and the
Law. Edward Elgar Publishing.
2 Carey, P., 2018. Data protection: a practical guide to UK and EU law. Oxford
University Press, Inc..
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Theft of personal data affects confidentiality, integrity and availability of personal
information in public if the data is lost, destroyed or disclosed to external sources. Good
law governance is required with specific regulatory frameworks to maintain secrecy of
personal data where accountability factors towards grievances and feedbacks makes the
governance highly effective. Professional secrecy must be encouraged in new regulatory
framework to stop unauthorized usage of any personal data or information shared through
social media or on platforms related to public interest. The new data protection laws can
be implemented in country for reaching large scale population by detailed description of
data protection officer, consequences of personal data breach and the measures to be
taken for mitigation possible adverse effects. Categories associated with appropriate
number of people associated and proper records of previous cases must be available on
websites for efficient accessibility for public.
Accidental disclosing personal email address or any professional statistics information of
any projects has the risk of being misused or data hacking along with data theft which are
against the provisions of privacy according to set protection laws. There has been large
increase in number of cases where the misuse and negative spread of personal data has
affected the privacy and security concerns of people3 .Privacy notices in the new
regulatory framework must be governed with the right to have inaccurate data rectified
and receive personal copies of personal data in machine-readable format, which will
enable people with the right to data portability.
Complaints handling is an important element of data protection law and the right to
object of processing their personal data including profiling that proceeds under legal
basis, direct marketing and processing of data for research purposes. The administrative
law must be in strong public interest dimension for keeping the data protection laws in
accordance with fair and transparent lawful structure of data formulation regulations. The
information on websites should be adequate, relevant and legitimate for public quick
accessibility and firm stability in the functional operations. Integrity and authenticity
3 De Hert, P. and Papakonstantinou, V., 2016. The new General Data Protection
Regulation: Still a sound system for the protection of individuals?. Computer law &
security review. 32(2). pp.179-194.
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should be maintained in the government law structure to preserve data processed
securely.
Data protection act is meant for regulating field in relation to handling breaches in
the law which enables us to analyze that the safety of data within various scenarios are
maintained. Data breaches in law need to be identified with latest technology elements
and quick decisions should be taken to gain powerful impact on all information for
establishing efficiency within act. The shortcoming in system which have emerged and
identified within research are that many times it becomes rigid task with inefficient
technology and less impactful punishments within various cases, where the new
regulations should be developed on basis on gaining emphasis on safety of data.
Comparison and evaluation.
The US data protection laws largely efficient and most eminent in world as compared to
UK government regulatory framework on various parameters of data protection and complaint
handling processes. The high tech advanced technology used in analysing the security standards
for maintaining the privacy of personal data provoke high quality client satisfaction services
delivery which makes US law most impactful. Client posses full authorization of their personal
data and have the rights to get verifiable details rewarding any theft or misuse of personal
graphics4. The highly experienced technicians and data code readers uses geological data
technology which helps to get full details of people regarding their place and internet usage for
mislead of personal data information. This enables quick access to locations where data is theft
from and analyse the data statistics which are misused for wrong purposes. The US government
lays high importance in governing strong privacy laws for comfort of people while they work
through digital media and share personal data information. Feedbacks and grievances of people
are delivered with strong efficiency by the complaint handling team, where a group of strong
skilled technicians take stringent steps on cases of data stealing. Transparency factor is positively
impacted and kept under strong concern by data protectionists when strong parameters and
metrics are set for keeping the data protected. The mechanism of grievance redress is instant and
4 Kerber, W., 2016. Digital markets, data, and privacy: competition law, consumer law
and data protection. Journal of Intellectual Property Law & Practice. 11(11).pp.856-
866.
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dynamic according to preferences of customers which makes the regulatory framework dominant
and innovative.
US government works with high innovative technology, advanced law reporting
procedures within courts where efficient administration works rapidly with strong positive
working environment. Data breaches cases are rapidly evolving within country where reaserch
shows there are minimum cases found in country, there is high safety granted to data and
personal information under eye of law.
Recommendations:
Good governance structure can be built with strong structure of law where right of
citizens regarding personal data information safety and the protection of human rights are highly
valued. The rules structured by the government regulatory frameworks should be in accordance
with present demand of data security standards and the machinery and technology should be
highly innovative to reach set benchmarks among public5.
Structure of committees who govern data protection laws complaints handling services
should be highly experienced in the field of regulatory framework compliance, and data
protection cases. The structure of law body is an important element for country to
establish effective government regulatory framework services where the feedbacks and
grievances satisfaction services of customers are highly valued. The body of law needs to
be highly effective in making stringent steps as punishments for people who involve in
data theft activities and misuse data information for invalid purposes.
New technological standards can be implemented with advanced machinery and high
tech use to prevent data stealing and keep strong parameters which check the authenticity
of data. The body of laws must be trained to check the authenticity of data which is
processed on social media and other digital services and personal data should be
processed fairly and lawfully. Administration of regulatory framework should be done
with proper development of paradigms which mitigate the risks which may affect the
performance delivery. Efficient administration is of utmost importance to promote good
governance and hold accountability in strong public interest dimension. Legal
5 Kottomtharayil, R., Commvault Systems, Inc., 2019. DATA PROTECTION
SCHEDULING, SUCH AS PROVIDING A FLEXIBLE BACKUP WINDOW IN A DATA
PROTECTION SYSTEM. U.S. Patent Application 16/239,490.
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mechanisms should be dynamic and quickly accessible to normal public which highlights
the efficiency standards in resolving people grievances and feedbacks related to data
protection and other cyber crimes6.
Funding options available to federal and committee members who regulate the
functionary operations of data protection laws of people and maintain proper check on
authenticity of personal data shared by public. The government of UK must maintain
strong funding options available for data protection federal committees to regulate strong
innovation in framework. Complaints handling services will have large positive impact
by the investment funds given by government as the capital is vitally important to harness
new technology equipments and train new employees according to the set parameters.
The powers governed to legal framework authorities ion data protection can be modified
with new changes according to changing world scenario, where data theft and misuse of
private information published on reworks and websites has become common increasing
concern for people. The regulatory framework must be given powers to out stringent
penalties and punishments on people who break protection laws, immediate actions must
be taken on such cases7.
Good governance with efficient administration and trained staff members, with high
expertise in field of law reporting will enable to safeguard data , with high positive impact on
privacy of data is an important recommendation which will further develop data safety
standards.. Role of commissioner is highly important to be considered here when it becomes
the utmost responsibility to look after all working ethics, with time management principles to
take fast decision for long term impact. Later another factor of effective administration is
flexibility and quick decision taking abilities which will positively enhance determinants on
which law works among data breaches cases.
6 Miller, E., Colgrove, J. and Hayes, J., Pure Storage Inc, 2019. Data protection in a
storage system using external secrets. U.S. Patent 10,263,770.
7 Wachter, S., Mittelstadt, B. and Floridi, L., 2017. Why a right to explanation of
automated decision-making does not exist in the general data protection
regulation. International Data Privacy Law. 7(2). pp.76-99.
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CONCLUSION
Law governance related to data protection and infringement is an integral part of strong
regulatory framework in a country where the freedom of information and complaint handling are
the key areas. This report can be concluded on analysis that personal data breaches, leakage of
personal data usage and the graphics which create mislead spread of personal data should be
given high importance by data protection federal committees. This report also analysed USA
governance is highly adaptive to new technology standards and machinery of geological data,
which enables quick check on personal data theft. Complaint solving should be addressed with
strong flexibility standards and instant compliance services should be provided to clients who
file cases of data theft and copyright issues.
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REFERENCES
Books and Journals
Alberini, A. and Pfammatter, V., 2019. Blockchain and data protection. In Blockchains, Smart
Contracts, Decentralised Autonomous Organisations and the Law. Edward Elgar
Publishing.
Carey, P., 2018. Data protection: a practical guide to UK and EU law. Oxford University Press,
Inc..
De Hert, P. and Papakonstantinou, V., 2016. The new General Data Protection Regulation: Still
a sound system for the protection of individuals?. Computer law & security review.
32(2). pp.179-194.
Kerber, W., 2016. Digital markets, data, and privacy: competition law, consumer law and data
protection. Journal of Intellectual Property Law & Practice. 11(11).pp.856-866.
Kottomtharayil, R., Commvault Systems, Inc., 2019. DATA PROTECTION SCHEDULING,
SUCH AS PROVIDING A FLEXIBLE BACKUP WINDOW IN A DATA PROTECTION
SYSTEM. U.S. Patent Application 16/239,490.
Miller, E., Colgrove, J. and Hayes, J., Pure Storage Inc, 2019. Data protection in a storage
system using external secrets. U.S. Patent 10,263,770.
Wachter, S., Mittelstadt, B. and Floridi, L., 2017. Why a right to explanation of automated
decision-making does not exist in the general data protection regulation. International
Data Privacy Law. 7(2). pp.76-99.
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