UK Retail: Training & Development Impact on Employee Motivation

This research proposal aims to evaluate the significance of training and development in relation to employee motivation and retention within the UK retail sector, specifically focusing on Sainsbury. The study will investigate the concept of training and development in UK retail firms, analyze its impact on employee motivation and retention, explore challenges faced in delivering training programs, and recommend strategies for improvement. The research will employ a mixed-methods approach, utilizing both qualitative data from secondary sources and quantitative data collected through questionnaires distributed to 30 HR employees at Sainsbury using random sampling. An inductive approach will be used to analyze the data and generate theories. Ethical considerations will be prioritized, ensuring informed consent, confidentiality, and anonymity of participants.

Research proposal

TABLE OF CONTENTS
Background......................................................................................................................................3
Aim and Objectives.........................................................................................................................4
Aim..............................................................................................................................................4
Objectives....................................................................................................................................4
Research Questions......................................................................................................................4
Literature Review............................................................................................................................5
Research Methodology....................................................................................................................6
Gantt Chart...................................................................................................................................7
REFERENCES..............................................................................................................................10

Title
To evaluate the significance of training and development regarding the employee motivation
and retention in the context of retailing sector of UK. A study on Sainsbury.
Background
Context of research:
Training and development involves the educational activities in the company which are
developed and implemented for enhancing the knowledge and skills of the employees while
providing the information and also the instructions regarding the ways for performing specific
tasks. The main aim of this practice of HRM is improving the current or future performance of
employees by increasing the ability of the employees for performing through learning. This is
done through changing the attitude of the employees or increasing their skills and knowledge. In
the retail firms of UK like Sainsbury, training and development plays a very important role
because this can help in increasing the performance of the employees which further helps in
gaining the competitive advantage among the competitor firms (Parker and et.al., 2017). The
employees are considered as the biggest assets of the companies as they are the ones who
represent the companies. Customer service is the most significant job in the retailer firms
because at this time the employees interact with the customers. In order to interact with the
customers efficiently the employees need confidence and this is possible only when the
employees have complete knowledge of the products and services of the company. Sometimes
because of less knowledge and communication the employees are not able to provide satisfactory
service to the customers (Bell, Winchester and Wray-Bliss, 2020). The owners of the retail firms
of the company cannot afford to lose the customers because of the poor employee training and
the overall performance of the company depends on the overall performance of the employees
which is why training is essential to improve the performance of the company. Sainsbury is the
second largest chain of supermarkets in UK which deals in retailing products and services. It is
the major competitor of Tesco and also strives hard to lead the company (Gooptu, 2018).
Research is necessary and justification:
Training and development not only helps in improving the performance but also provides
employees motivation and positive change in attitude. Training can help the employees in
understanding the ways in which work fits into the structure, mission, achievements and goals of
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the company. This is how; the employees can also become more motivated and excited about the
work as they better understands the ways in which this matters to the organisation success.
Training also helps in reinforcing the employee’s value thereby increasing the employee
retention. This does not only increases the employee satisfaction but also helps in improving the
expertise (Amankwah-Amoah and Osabutey, 2020).
This is how; this research will focus on the importance on training and development and will also
shed light on the impact of training and development on the employee motivation and retention.
Also, it will focus on various challenges which can be faced while providing training and
development to the employees. Various recommendations will also be suggested which can help
in improving the training and development in the retail firms like Sainsbury.
Aim and Objectives
Aim
To analyze the significance of training & development with regards to employee
motivation and retention in the context of UK retail sector: A study on Sainsbury.
Objectives
 To investigate about the concept of training and development in the retailer firms of UK.
 To analyse the impact of training and development on the employee motivation and
retention in the UK retail companies like Sainsbury productivity and performance.
 To explore the challenges which can be faced while delivering trainings to the employees
in the retailer companies in UK.
 To recommend various strategies which can help in improving the trainings and
development programs in the companies in retail sector of UK.
Research Questions
 What is the concept of training and development regarding the retailer firms of UK?
 What is the impact of training and development on the employee motivation and
retention in the UK retail companies like Sainsbury?
 What are the challenges which can be faced while delivering trainings to the employees
in the retailer companies in UK?
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 What strategies can be recommended which can help in improving the trainings and
development programs in the companies in retail sector of UK?
Literature Review
As per Stachová and et.al. (2019), training and improvement implies the it is kind of
instructive exercises for the organization to upgrade the information about the different things
and that assistance for association in having the progression. It very well may be significant for
having the information and abilities for representative while for giving the data and guidance to
better execution in having the particular errands. Preparing and improvement program help the
representative for thinking about their worth where they can work for having the better future
perspectives.
According to the Iqbal and Dastgeer (2017) see that, this may be show the about the venture
towards the representative in prosperity and development for the organization. This may be
likewise significant in having the preparation and advancement for which the business can be
have the development and make the fruitful methodologies through which the worker can ensure
about their progression. This likewise lead for better vocation choice way for representative
keeping from disappointment. As the worker assumes the significant part as kinds of the
resources in the association for which they may be have the better choice for fostering the
abilities and information at their functioning spot.
According to De Sousa Sabbagha, Ledimo and Martins (2018) said that, preparation and
advancement helps the worker for working on the presentation wherein they gets the high
incentive for their managing position. While by having the preparation and improvement
structure the association which may be additionally lead them for having the better development
and ensure about the improvement identified with their association. Representative who appears
to them at top are likewise required at some point for preparing program through which they can
ensure about their work fulfilment.
As per the view of Johennesse and Chou (2017), most representative will come to think about the
shortcoming while at the same time having the preparation and advancement program in the
association. While through it additionally come to think about the high scope of their worth in
the association through which they can undoubtedly ensure about the great incentive for their
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business. This may be significant for the representative in thinking about the things which may
be identified with their work job and furthermore have the better future viewpoints.
As indicated by Hamouche and Chabani (2021), the preparation and improvement being made
arrangements for having the high effect over the worker while through which that could help
them in having the better future viewpoints. Alongside this may be additionally significant in
having the better objectives and objective for which they can make their business to be very
much evolved. It is sorts of making arrangements for setting up the representative while for
having their better work and furthermore have their better occupation fulfilment through which
the business can have the high benefits at the commercial centre.
According to Bibi, Ahmad and Majid (2018) see that, preparation and improvement in Tesco
have their principle job through which they can be effectively ensure about the high effect over
the association. Besides, additionally ensure about their worth wherein they can work and have
their more appropriate effect over the association. This could likewise be significant for having
the better future choice while for fostering the abilities and information in which that could help
the business for thinking about the different things which is by all accounts significant in the
business.
Research Methodology
Research type: Qualitative as well as quantitative type of research will be used in this research
as the qualitative information will be gained through the secondary sources like books, journals
etc. and the quantitative data which is in the form of numbers and statistics will be collected
through the responses of the questionnaire.
Research approach: Inductive approach will be used in this because there is not existing theory
to be tested instead there is a need to analyse the data collected and will help in generating
theories and frameworks. Deductive approach is not used because no theory at the initial level
can be tested. The theory will be generated at the end regarding the training and development
(Ursell, 2017).
research philosophy: positivism research has study independent and there are no provisions for
human interest within their study and developing with using various methods that could make
their study relevant (Nguyen, 2021). While this have been used such interpretivism research
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means it is process of being observed and have their main for drivers in science. Moreover, they
have the aim for increasing general understanding their situation. This might be seemed to be
having valuable data, which could have research on chosen topic and useful in making this topic
study.
Justification: The combination of qualitative as well as quantitative data will help in gaining
theoretical as well as numerical knowledge.
Research Design: The descriptive design will be used for describing the concept of training and
development and its impact on the employee motivation and retention (Rossi and Lenzini, 2020).
Data collection
There are two methods which can be used in collecting the data including primary as well
as secondary (Kryvtsov and Vincent, 2021). Primary data will be collected through the
questionnaire and the secondary data will be collected through the various secondary resources
such as books, journals, online websites etc.
Sampling: The sample of 30 employees will be used from the department of HR in Sainsbury
which will be chosen by random sampling. The questionnaire will be given to these employees
for gaining their views regarding the training and development in the company Sainsbury and its
impact on employee motivation and retention.
Ethics consideration
Various ethics will be followed while carrying out the research. The respondents will not
be forced to take part in questionnaire. Consent forms will be filled by them and declaration
forms will be filled by the researchers (Sinem, Känzig and Surico, 2020). No harm will be given
to the respondents. The personal information of the respondents will be kept confidential and
will not be leaked. In the secondary research, the authenticated publications will be taken and the
sources having the recent data will be chosen for gaining information.
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Gantt Chart
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REFERENCES
Books and Journals
Amankwah-Amoah, J. and Osabutey, E.L., 2020. New challenges and opportunities in the global
marketplace: learning from developed-country multinationals’ failures. International
Studies of Management & Organization. 50(1). pp.43-56.
Bell, E., Winchester, N. and Wray-Bliss, E., 2020. Enchantment in business ethics
research. Journal of Business Ethics. pp.1-12.
Bibi, P., Ahmad, A. and Majid, A.H.A., 2018. The impact of training and development and
supervisor support on employees retention in academic institutions: The moderating role
of work environment. Gadjah Mada International Journal of Business. 20(1). pp.113-
131.
De Sousa Sabbagha, M., Ledimo, O. and Martins, N., 2018. Predicting staff retention from
employee motivation and job satisfaction. Journal of Psychology in Africa. 28(2).
pp.136-140.
Gooptu, N., 2018. JSAD special issue on skill development in India.
Hamouche, S. and Chabani, Z., 2021. COVID-19 and the new forms of employment
relationship: implications and insights for human resource development. Industrial and
Commercial Training.
Iqbal, K. and Dastgeer, G., 2017. Impact of self-efficacy and retention on transfer of training:
The mediating role of motivation to transfer. Journal of Management Development.
Johennesse, L.A.C. and Chou, T.K., 2017. Employee Perceptions of Talent Management
Effectiveness on Retention. Global Business & Management Research. 9(3).
Kryvtsov, O. and Vincent, N., 2021. The cyclicality of sales and aggregate price flexibility. The
Review of Economic Studies. 88(1). pp.334-377.
Nguyen, L., 2021. Developing sustainable marketing plan for plant-based products.
Parker, C. and et.al., 2017. Improving the vitality and viability of the UK High Street by 2020:
Identifying priorities and a framework for action. Journal of Place Management and
Development.
Sinem, H., Känzig, D. and Surico, P., 2020. The Distributional Impact of the Pandemic.
Stachová, K. and et.al., 2019. External partnerships in employee education and development as
the key to facing industry 4.0 challenges. Sustainability. 11(2). p.345.
Ursell, G.D., 2017. Human resource management and labour flexibility: Some reflections based
on cross-national and sectoral studies in Canada and the UK. In A Flexible Future? (pp.
311-328). De Gruyter.
Online
Rossi, A. and Lenzini, G., 2020. Transparency by design in data-informed research: a collection
of information design patterns. Computer Law & Security Review, 37, p.105402.
[ONLINE]. Available through :<
https://www.sciencedirect.com/science/article/pii/S0267364920300078>
Sainsbury, 2021. [ONLINE]. Available through :< https://www.sainsburys.co.uk/>
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