Business Decision Making Report: UKCBC College Student Experience

This report analyzes UKCBC College's performance based on student experiences and satisfaction levels, aiming to provide insights for the QAA committee. The research employs both primary and secondary data collection methods, including surveys and statistical analysis of student enrollment and satisfaction data from 2007 to 2016. The report details the survey methodology, sampling framework, and data analysis techniques, including calculations of mean, median, mode, range, standard deviation, quartiles, and percentiles. It explores the use of dispersion measures, correlation coefficients, and statistical tools to evaluate the college's performance and identify trends in student satisfaction. The findings suggest that UKCBC is a top college with high student satisfaction, but the report also acknowledges the need for continuous improvement and value creation through appropriate decision-making regarding the college's development and growth. The report concludes with a call to action for college staff and faculty to enhance student skills and knowledge, based on the available learning experiences.

Business Decision Making

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 ..........................................................................................................................................1
1.2...........................................................................................................................................2
1.3: .........................................................................................................................................3
TASK 2............................................................................................................................................5
2.1: .........................................................................................................................................5
2.2: .........................................................................................................................................6
2.3 ..........................................................................................................................................7
2.4 ..........................................................................................................................................8
TASK 3............................................................................................................................................8
3.1 ..........................................................................................................................................8
3.2 ........................................................................................................................................10
3.3 : Covered in PPT............................................................................................................11
3.4.........................................................................................................................................11
TASK 4..........................................................................................................................................12
4.1.........................................................................................................................................12
4.2 ........................................................................................................................................14
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
BDM is considered as one of the important tool used by any organisation to manage and
control their decision regarding its daily operations. It is a content or a class of study between
various choice prospect. Any company plan to create honour for its holders, customer and other
partners (Ariely and Berns, 2010). Under this project report, there are respective tasks which are
explaining different situations of research. It consists of students experiences and their
satisfaction regarding there UKCBC college. In order to know correct results various data
collection plan is used. A complete of methods and techniques are used to collect necessary
information from students so that a perfect report should be made which is going to be submitted
to the QAA committee.
Thus, it is considered as that process which is used for making suitable and appropriate
decision, by examine and evaluating accessible data. Under the project research there are several
job are explain which is related with the functional prospect of business decision making.
In the introductory task, full research is planned for UKCBC that desire to know that
how youngsters view their college performance. The second task will comprises of different kind
of arithmetical calculation, graphs and techniques through which performance can be evaluated
simply. Further, it can be financial and project management tools will be discuss, that can be
helpful in making appropriate decision (Maxwell, Jeffrey and Lévesque, 2011).
TASK 1
1.1
On the basis of available case, UK colleges is to be reviewed by QAA team about student
experience and satisfaction which they recognised in the college. Hence, it has been stated that to
know that the perceptions and behaviours of young time period, regarding college perception. In
order to carry out research must be conducted through survey analysis from targeted masses and
collect data that has to be analysed by using appropriate tool in order to find conclusion.
Data collection plan
It is the process of collecting and measuring information on different variables of interest
in establishing individual perceptions that enables one to answer asked research questions,
testing hypotheses and analysed outcome. There are two kinds of data collection techniques such
as primary and secondary.
1

Secondary data are essential for most organisational research. It is said to be data
collected by individual other than the researcher who conduct the present study (Ariely and
Berns, 2010). Statistical data, books, journal, census data are the important element of secondary
data collection techniques.
On the other hand, primary data sources are collected from first time from the responded
and it is not individual itself. The primary data is fresh information and generally biased less.
Secondary data collection techniques are one of the simplest and economical way of data
collection from the given information. It can be biased and the collected information must be
relevant from the current research study. Moreover, the current report is based on primary data
collection methods that will be adopted to collect information from the young people of UKCBC
college (Casadesus-Masanell and Ricart, 2011).
1.2
“Survey is all about the student collecting information and data from young generation
about the UKCBC colleges about their experiences and satisfaction with the colleges. On this
process, we have conducting a primary research which help the researchers in preparing report.
Different research methodologies and sampling have been designed through this research
project”.
Survey Methodology: In the current scenario, as representative of college I want to
know the perception and behaviour of young people of UKCBC college. For this purpose, target
students for research will be students of respected college. To identified related information by
adopting various effective strategy to attain the aim of the research. Under this research
methodologies:
Rational of study: It is more important to established benefits from research that are
conducted by providing valid proof. It must include three aspects: survey must have contributed
to remove literature gap which are arises between current and previous data. The sharp goal from
new position. On the other hand, survey must solve certain problems that are associated in
conduction research at UKCBC college. It also contributes professional growth potential of
analyser from the rational study for its long-term career growth.
Sampling Framework: It deals with the collection of responded from the population. The
sample size for this will be from 100 young people of the college (Chang, Van Witteloostuijn
and Eden, 2010). In statistical, there are various range of methods of sampling that can be used
2

as per the nature of the survey study. Under the current research random sampling method is
being used, which are a subset of student chosen from a large population. It is the simplest way
of conducting survey analysis from collected data by using statistical methods (Milovic and
Milovic, 2012).
1.3:
3

4

TASK 2
2.1:
The research is conducted from various students of UKCBC. In that process, various
methods and techniques of data collection are used so that best results can be achieved
(Gigerenzer and Gaissmaier, 2011). Thus, in the current inquiry, both qualitative as well as
quantitative data classification techniques are used. Various theme, graphs, tables will be
produce by using spreadsheet.
Years Total number of students
Experienced & satisfied
students
2007 12445 8089
2008 13235 8602
2009 8676 5639
2010 9897 6433
2011 7889 5127
2012 9898 6433
2013 10897 8717
2014 12434 9947
2015 13200 10560
2016 15423 12338
5

For Number of student For satisfied
MEAN 11399 MEAN 8188
MEDIAN 11665 MEDIAN 8346
MODE 12445 MODE 8089
From the above mentioned figures, it has been analysed that in year 2016 maximum
number of students were, enrolled in UKCBC college. It means the facilities provided by the
colleges are more favourable and satisfied. The most number of students are satisfied with the
performance and behaviour of the facility members (Muindi, 2011). In 2011, the number of
students are less because some of the students are not satisfied with the facilities of the colleges.
Therefore, it has only 7889 number of students are enrolled in that year.
That's why, less number of students were satisfied in that year. on the basis of number of
student the mean is 11399, and median is 11665 and mode is 12445. as per satisfaction of
students from college the mean is 8188, median is 8346 and mode is 8089. a similar situation
have observed from different year till it gone to 2016 (Nielsen and Nielsen, 2011). From , the
above data it has being determine that the UKCBC is become one of the top most college which
is providing regular results with most number of satisfied students.
2.2:
During the research process the techniques are used by filling questionnaire from different
number of responded such as youngsters of colleges, it has been identified that UKCBC is
considered as the top most colleges in UK. It is best known for the best facilities and results
which he is delivering to the nation and help in achieving appropriate student satisfaction. By
seen the review of the college more number of students are taking admissions. That, has been
observed in past few years (Ho, Xu and Dey, 2010).
The mean is calculated on the based of the total number of students and how much they
satisfied with the college is 8188. as it has been seen in data collection in past year that most
number of students are increasing at continuous basis which means that college is well qualified
to full fill the requirement of the students needs and wants. The facilities of the colleges are also
be considered while judging the performance behaviour of the college. The data is also indicate
that research is appropriate in context of facilities and class lectures. Healthy working
6

environment has to be provided to the most number of individual to perform various task and
activities.
The logical capabilities are identified that the greatest educational institution which is presenting
healthy results in past years are free from any problems. However, these all must create value to
the colleges by utilizing forming the appropriate decision regarding development and growth of
the colleges. With the available learning experiences, the staff and faculties of the colleges must
help the others to enhance the skills and knowledges of the students.
2.3
It is said to be statistical collection of data which are required to prepared portfolio return.
It is a kind of variation of several staffs and colleagues from the given population (Kahneman,
Lovallo and Sibony, 2011). It is the process of distribution of innovative thinking over wide
range of location and areas.
Types of dispersion:
 Relative Measure of dispersions: As absolute measures are failed to differentiate total
sum of dispersion. It help to measures two sets of results from two set of variables which
are used in different kind of situations.
 Absolute measure of dispersions: Under this there are same level of units that are
original observed in particular situation. It any thing can be measured in quantity then
observation is also measured in that quantity. It mainly used in calculation of range,
standard deviation and quartile deviation.
From the Number of students From the satisfied number of students
MIN. RANGE 7889 MIN. RANGE 5127
MAX. RANGE 15423 MAX. RANGE 12338
INTER QUARTILE
RANGE 7534 INTER QUARTILE RANGE 7534
STANDARD
DEVIATION 2344 STANDARD DEVIATION 2319
Measure of central tendency does not gives the perfect outcome from the given
information of the colleges. That has to be kept in mind before making research survey. The
reason, why the measures of dispersion are utilized to draw a substantial and productive
7

conclusion (Li, 2010). Under the given slandered deviation which is derived from total number
of students are 2344. It is higher then satisfied number of students those are2319. The coefficient
and co relation is 0.9426 which under control of ranges. It can be manageable by the college, as
in development and growth of college.
2.4
Quartile: It refers as the comparison of values between two variables from different
number of observations. The quartile represent best possibility of results collected during the
research process. The data can be represented through lower values and higher values. It is
categories as 25th quartile , 75th quartile and 50th quartile which are divided as per data collected
form observations. In order to analyse appropriate data following results are drawn:
LOWER QUARTILE 9591 LOWER QUARTILE 6235
UPPER QUARTILE 13208 UPPER QUARTILE 10100
Percentile: It is considered as statistical data which is used to determine percentages of
data collected from different observations. It includes every 99 middle vales if a random data
which is sub divided as a frequency into further 100 groups. It is continuous process which is
used at regular basis because of this there is no universal meaning for it. Like for example if the
results are collected as 90th percentile then it is considered as better score than 90% people.
(McGrath, 2010).
Coefficient of correlation is represented in the form of small r. It is used to measure the
positive and provided direction of a linear state among more than two variables. Under this the
collected data is determine though the values of r which is always represented through +1 and -1.
in order to know the correct relation the best possible ways is to see most closest values. So the
proper reaction and future decision can be made. In the above case, correlation correlation values
is 0.94 which means it is equal to 0. Therefore, no any correlation exist among the variables.
TASK 3
3.1
Bar Charts
8

1
2
3
4
5
6
7
8
9
10
0 2000 4000 6000 8000 1000012000140001600018000
Experienced&satisfied
students
Total number of students
Years
From the above bar chart, the data is represented to know the impact on the total number
of students that are enrolled and satisfied with the performance of the college members and
support staffs. As, they get experiences and satisfaction from the colleges. All has been shown
through using bar chart. Red line is representing the total number of year (Pettigrew, 2014). The
yellow is showing total number of satisfied and experienced students who are perusing for the
long period of time.
In 2016, there highest number of students who thing that they are comfortable and
getting more experience from the college study and learning. In the year, 2011 it has been shown
that least number of students are satisfied from the college. It can be the problem of environment
that they are getting from the college are not appropriate. Or, the behaviour of the other students
and staffs are not adjustable with some of the students.
Pie-chart
9

2007
2008
2009
2010
2011 2012
2013
2014
2015
2016
1
2
3
4
5
6
7
8
9
10
From the above mentioned data pie chart is being prepared which indicated total number
of enrolment that has been done in the several years. It represents various number of areas that
from the same table. As the graphs show above indicated that every area is showing equal weight
age (Schaltegger and Burritt, 2010). But according to the data it has been seen that 2016 is the
year in which most number of students are get enrolled. Likewise, in 2011, it came down to least
enrolment. From 2007, it has been observed continuous increase in the capacity of the people till
2011, and after that there are certain ups and down in the calendar year. In 2007 and 2008 there
are highest number of students who are contented with the college action but, in the adjacent
year is come to 13235 to 8676.
3.2
Line chart: It refers as a line which represent information as a data series which is called
as markers. It is linked by a straight line section . It is used to represent a data that is connected
with those line. These are mostly used to identify data changes according to the different point of
values. It is situation of graphical assets or group of several points in a single graph (Smith,
Binns and Tushman, 2010). It represents the behaviour and attitude of the students those are
studying in that particular college. Like it is seen in UKCBC. Which is based on satisfaction and
experience that they gain from continuous learning and pleasant atmosphere.
10