School of Engineering ITECH2002 Assignment 1: UML Models Project

This report presents a comprehensive analysis of the Information Technology Gig Work Management System (ITGWMS) for G!gM@n@g3rs Pty. Ltd, focusing on the Hub Management subsystem. The assignment includes user stories for administrators and assignees, detailing their interactions and goals within the system. It provides a user goal table outlining use cases such as getting notifications, providing resolutions, and assigning tickets. The use case descriptions elaborate on these interactions, followed by a use case diagram and a domain model class diagram illustrating the system's structure. The report concludes with a bibliography of relevant sources, offering a detailed overview of system requirements, analysis models, and functional documentation using industry-standard techniques. This assignment demonstrates the application of UML modeling in system design and analysis.

Running head: UML MODELS
UML models
Name of the Student:
Name of the University:
Author Note

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UML MODELS
Table of Contents
Introduction......................................................................................................................................2
User Stories......................................................................................................................................2
User Goal Table...............................................................................................................................3
Use Case Description.......................................................................................................................3
Use Case Diagram...........................................................................................................................5
Domain Model Class Diagram........................................................................................................6
Bibliography....................................................................................................................................7

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UML MODELS
Introduction
The details of the system requirements and analysis models for the Information
Technology Gig Work Management System (ITGWMS) for G!gM@n@g3rs Pty. Ltd has been
provided in this report. The organization is looking to develop a new computerized system and
hence, a detail analysis of the entire system and the future requirements have been described in
the system.
The Hub Management sub system has been referred to in this report and the details have
been illustrated here.
User Stories
The user stories for the Hub Management Sub System has been provided below:
The user story for the real estate agents group has been described below:
Administrator
As an Administrator in the system I would like to create job tickets and query about fault so
that I can identify the faults resolve those.
Table 1: Administrators user story
Source: (created by Author)
The user story for the Assignee user group has been described below:
Assignee
As a Assignee in the system I would like to get assigned to a ticket so that I can resolve the
issue.

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UML MODELS
Table 2: Assignee user story
Source: (created by Author)
User Goal Table
The description of the user goals has been illustrated in the table provided below:
Users User Goals Use Case
Assignee Resolve issues  Get notification
 Provide resolution
 Update progress
 Resolve ticket
Administrator Handle issues  Receive query
 Create tickets
 Change state
 Assign tickets
Gigster Make complain  Speed complains
 Temperature
complains
Table 3: User goals
Source: (created by Author)
Use Case Description
Use Case Use Case Description

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UML MODELS
Get notification The administrators and the assignee would be getting notified about
the issues which are coming up in the system.
Provide resolution The assignee would be proving resolutions to the problems faced
by the administrators in the system.
Update progress The assignees would be required to provide the updates on the tasks
provided to them.
Resolve ticket The resolution to the tickets raised by the system are provided by
the assignee.
Receive query The administrators would be receiving query from the system
stating the difficulties in the system.
Create tickets The tickets are created for the to handle the issues that arises in the
system.
Change state The administrator would be able to change the states of the tickets
created by them.
Assign tickets The administrators would be able to assign the jobs to the assignees
in the system.
Speed complains The Gigsters would be able to make the speed complains in the
system.
Temperature complains The Gigsters would be able to complain about the temperature of
the system.
Table 4: Use Case description
Source: (created by Author)

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UML MODELS
Use Case Diagram
Figure 1: Use Case Diagram
Source: (created by Author)

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UML MODELS
Domain Model Class Diagram
Figure 2: Class Diagram
Source: (created by Author)

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UML MODELS
Bibliography
Bozzano, M., Cimatti, A., Pires, A.F., Jones, D., Kimberly, G., Petri, T., Robinson, R. and
Tonetta, S., 2015, July. Formal design and safety analysis of AIR6110 wheel brake system. In
International Conference on Computer Aided Verification (pp. 518-535). Springer, Cham.
Giachetti, R., 2016. Design of enterprise systems: Theory, architecture, and methods. CRC
Press.