Comprehensive Report: Understanding Factors Motivating Employees
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This report delves into the multifaceted reasons why individuals choose to work, emphasizing the critical role of understanding employee motivation in today's dynamic work environment. It explores both intrinsic and extrinsic motivation, highlighting Maslow's Need Hierarchy Model as a key framework for understanding employee needs, ranging from basic physiological requirements to self-actualization. The report identifies factors such as salary, promotion opportunities, and work environment as significant motivators, while also addressing negative factors like work-life balance issues and poor communication. Strategies to mitigate these negative experiences, including supportive conversations, employee engagement, and training programs, are discussed. The conclusion underscores the importance of recognizing and addressing employee needs to foster a motivated and productive workforce. Desklib provides a platform for students to access similar solved assignments and past papers.
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
What does Motivation Mean.......................................................................................................3
The various factors which motivate employees to work.............................................................5
The positive factors employees experience as a result of their job roles....................................5
The negative factors employees experience as a result of their job roles...................................6
Strategies to cope with negative factors employees experience as a result of their job roles.....6
CONCLUSION................................................................................................................................7
REFERENCES ......................................................................................................................8
2
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
What does Motivation Mean.......................................................................................................3
The various factors which motivate employees to work.............................................................5
The positive factors employees experience as a result of their job roles....................................5
The negative factors employees experience as a result of their job roles...................................6
Strategies to cope with negative factors employees experience as a result of their job roles.....6
CONCLUSION................................................................................................................................7
REFERENCES ......................................................................................................................8
2

INTRODUCTION
In today's world it is very important for the human being to work so that they can fulfil
their basic needs so that they can survive in the society. People works so that they can satisfy
their wants as well as their family needs. They are some reasons due to which human work these
are as follow:
Money: They work so that they can raise their personal income which can be spend for food,
rent, fun and family.
Independence: While working it also provide individual the factor of independence toward their
life and they can control by their own terms and conditions.
Community: Job also provide the people the reason to gain existence in the society, by working
they can give something to the community and help them (Suchman and Trigg, 2020).
It is very important for the organisation to understand why the employee is willing to work. The
purpose of job will help the business to motivate employee by using the aim as a key. If
employee is boost towards the factor which they are looking for then they will do their job in
more energetic and enthusiastic way (Grotti Russell and O’Reilly, 2018).
MAIN BODY
What does Motivation Mean
Motivation is the term that come form a Latin word that is motive. There are three word
that can to understand the motivation in more good manner that is needs, wants and desire of an
people within their life. Therefore motivation is the process that act as an tool that can be used to
developed people in energetic, enthusiastic way. This help the company to boost the morale
within the individual so that company's goals and objective can be achieved in timely manner.
This procedure help in simulating the employee to perform those action which can be beneficial
for both the staff and organisation (Heckhausen and Heckhausen, 2018). Intrinsic and Extrinsic
are the two types of motivation.
Intrinsic motivation: The word itself says the motivation that comes from within. Here
employee perform those task that will personally benefit them. This help the individual to satisfy
their needs, wants or desire by boosting their morale by themselves.
For example participating in the organisation activity because the employee itself enjoy the
activity.
3
In today's world it is very important for the human being to work so that they can fulfil
their basic needs so that they can survive in the society. People works so that they can satisfy
their wants as well as their family needs. They are some reasons due to which human work these
are as follow:
Money: They work so that they can raise their personal income which can be spend for food,
rent, fun and family.
Independence: While working it also provide individual the factor of independence toward their
life and they can control by their own terms and conditions.
Community: Job also provide the people the reason to gain existence in the society, by working
they can give something to the community and help them (Suchman and Trigg, 2020).
It is very important for the organisation to understand why the employee is willing to work. The
purpose of job will help the business to motivate employee by using the aim as a key. If
employee is boost towards the factor which they are looking for then they will do their job in
more energetic and enthusiastic way (Grotti Russell and O’Reilly, 2018).
MAIN BODY
What does Motivation Mean
Motivation is the term that come form a Latin word that is motive. There are three word
that can to understand the motivation in more good manner that is needs, wants and desire of an
people within their life. Therefore motivation is the process that act as an tool that can be used to
developed people in energetic, enthusiastic way. This help the company to boost the morale
within the individual so that company's goals and objective can be achieved in timely manner.
This procedure help in simulating the employee to perform those action which can be beneficial
for both the staff and organisation (Heckhausen and Heckhausen, 2018). Intrinsic and Extrinsic
are the two types of motivation.
Intrinsic motivation: The word itself says the motivation that comes from within. Here
employee perform those task that will personally benefit them. This help the individual to satisfy
their needs, wants or desire by boosting their morale by themselves.
For example participating in the organisation activity because the employee itself enjoy the
activity.
3

Extrinsic motivation: The motivation that comes from outside. Here motivations occurs
due to the factors that lies outside. The individual perform those action and activity because
either they want to earn reward or to avoid getting punishment
For example: Doing extra work so that they can get reward or perks for their extra efforts
(Goršič, Hlucny and Novak, 2020).
One of the motivational theory that will explain why to understand people work by the
organisation is Maslow Need Hierarchy Model. According to this theory the motivation of the
employee depends upon the five factor that is necessary for them. Maslow identify the needs of
the individual and place them on the pyramid from bottom to top. The bottom need is the first
desire and the top which is highest desire.
The needs are classified as:
1) Physiological needs: This is the first need which is a basic need of an individual. The
wants that are included in this are Food, cloth, shelter, air and water. The human works so that at
least they can satisfy their survival and maintenance needs of the life.
2) Safety needs: The second need that come up when the first full fill is the safety. In this
employee wants job security, safety of property and protection against any uncertainty
(Rao, Kulshrestha and Ramakrishnan, 2019).
3) Social needs: In this what individual seeks fro is love , affection, friendship and many
more so that he can be a part of the society.
4) Esteem needs: In this needs they want recognition in the community and want a self
respect.
4
due to the factors that lies outside. The individual perform those action and activity because
either they want to earn reward or to avoid getting punishment
For example: Doing extra work so that they can get reward or perks for their extra efforts
(Goršič, Hlucny and Novak, 2020).
One of the motivational theory that will explain why to understand people work by the
organisation is Maslow Need Hierarchy Model. According to this theory the motivation of the
employee depends upon the five factor that is necessary for them. Maslow identify the needs of
the individual and place them on the pyramid from bottom to top. The bottom need is the first
desire and the top which is highest desire.
The needs are classified as:
1) Physiological needs: This is the first need which is a basic need of an individual. The
wants that are included in this are Food, cloth, shelter, air and water. The human works so that at
least they can satisfy their survival and maintenance needs of the life.
2) Safety needs: The second need that come up when the first full fill is the safety. In this
employee wants job security, safety of property and protection against any uncertainty
(Rao, Kulshrestha and Ramakrishnan, 2019).
3) Social needs: In this what individual seeks fro is love , affection, friendship and many
more so that he can be a part of the society.
4) Esteem needs: In this needs they want recognition in the community and want a self
respect.
4
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5) Self actualisation need: this is the highest order need after this individual doe not want
anything they seek for social service and mediation (Fallatah and Syed, 2018).
The various factors which motivate employees to work
Salary: Salary plays an important factor to boost the morale of the employee. If
employees doe not get enough salary in which they can full fill their basic need and can leave a
standard life then that cannot work in more productive way. So the organisation should at least
provide a good pay scale to the employee so that they can work in effective and efficient manner
(Walumbwa and et. al, 2018).
Promotion: The next factor is promotion. If employee is see a chance that they will be
promoted to higher position then this will work because each individual seeks for developing
their career by gaining increasing position day by day. Because promotion holds as major career
priorities that they look for. If employee get an higher designation within the company then it
will be beneficially as they will work toward that direction which help them to achieve the goals
and objectives.
Work Environment: The role of workplace also plays an important part in boosting the
morale of the staff. A poor working surrounding will affect the employee performance,
productivity. It will also reduce the retention rate and increase employee absenteeism. So it is
very vital for the organisation to provide clear and good workspace to the employee (Lysova and
et. al, 2019).
The positive factors employees experience as a result of their job roles
Good relationship with peers: One of the important positive factor that employee
experience while they work is making good relationship with those colleague which has
same level of thinking and the staff like their company. Making relation will help them to
gain more love and affection as well they will gain recognisation in the society (Frieder
Wang and Oh, 2018).
Developing skills and knowledge: While working in the job employee will able to
develop their skills and knowledge. They will enhancing their communication skills,
learn more theories and model which help them to solve their problems. It would also
help the to acquire how to mange their time in more productive manner.
Growth opportunity: The next factor is enhancing the growth. The job role will help te
staff to develop their career so that they can grow in their life. While working there
5
anything they seek for social service and mediation (Fallatah and Syed, 2018).
The various factors which motivate employees to work
Salary: Salary plays an important factor to boost the morale of the employee. If
employees doe not get enough salary in which they can full fill their basic need and can leave a
standard life then that cannot work in more productive way. So the organisation should at least
provide a good pay scale to the employee so that they can work in effective and efficient manner
(Walumbwa and et. al, 2018).
Promotion: The next factor is promotion. If employee is see a chance that they will be
promoted to higher position then this will work because each individual seeks for developing
their career by gaining increasing position day by day. Because promotion holds as major career
priorities that they look for. If employee get an higher designation within the company then it
will be beneficially as they will work toward that direction which help them to achieve the goals
and objectives.
Work Environment: The role of workplace also plays an important part in boosting the
morale of the staff. A poor working surrounding will affect the employee performance,
productivity. It will also reduce the retention rate and increase employee absenteeism. So it is
very vital for the organisation to provide clear and good workspace to the employee (Lysova and
et. al, 2019).
The positive factors employees experience as a result of their job roles
Good relationship with peers: One of the important positive factor that employee
experience while they work is making good relationship with those colleague which has
same level of thinking and the staff like their company. Making relation will help them to
gain more love and affection as well they will gain recognisation in the society (Frieder
Wang and Oh, 2018).
Developing skills and knowledge: While working in the job employee will able to
develop their skills and knowledge. They will enhancing their communication skills,
learn more theories and model which help them to solve their problems. It would also
help the to acquire how to mange their time in more productive manner.
Growth opportunity: The next factor is enhancing the growth. The job role will help te
staff to develop their career so that they can grow in their life. While working there
5

personal and professional career is being developed which they can use to gain a higher
position in the organisation and increase their pay range (Park, Fritz and Jex, 2018).
The negative factors employees experience as a result of their job roles
Work life balance: One of the negative factor that employee experience while working
is not able to maintain their personal and professional life. The employee does not get the time to
maintain their work and family in more productive way so that they can satisfy their
organisations as well as family needs (Hwang and Cha, 2018).
Work environment: The next factor that they experience is poor work environment. In
the company many employee works and all does not possess good attitude and behaviour which
create a negative work environment in the business. This negativity affect the performance of the
employee and they will not able to boost their motivation. The workspace and the surrounding is
one of the destructive elements that they occurs.
Little or no recognition: Sometime the staff is encounter with the situation were they
did not get any acceptance or little because of their achievement which demotivate them to
preform well because of less recognisation. This is face by many employee in the big
organisation wee staff is so high the lower level employee's ideas are less awarded.
Insufficient communication with the high authority: The next factor that thy see is
they are not able to make communication with the high authority. There is an communication
gap between them and the superior is not interacting with the colleagues within their company
(Cheng and Yi, 2018).
Strategies to cope with negative factors employees experience as a result of their job roles
Some of the strategy and approaches that can be used by the management so that they can reduce
the negative experience of the employee are:
Have Supportive conversation: To reduce the communication gap between the high
authority and the subordinate the top level mangers should have a supportive conversation. This
will also build a relationship with them and the employee also feel as a part of the organisation.
There motivation will also enhance if on regular basis superior communicate with their
employees (Restubog, Ocampo and Wang, 2020).
Engage employee: It is very important for the company to engage employee in the
decision making process and reward their ideas and thought that are giving by them. Recognition
6
position in the organisation and increase their pay range (Park, Fritz and Jex, 2018).
The negative factors employees experience as a result of their job roles
Work life balance: One of the negative factor that employee experience while working
is not able to maintain their personal and professional life. The employee does not get the time to
maintain their work and family in more productive way so that they can satisfy their
organisations as well as family needs (Hwang and Cha, 2018).
Work environment: The next factor that they experience is poor work environment. In
the company many employee works and all does not possess good attitude and behaviour which
create a negative work environment in the business. This negativity affect the performance of the
employee and they will not able to boost their motivation. The workspace and the surrounding is
one of the destructive elements that they occurs.
Little or no recognition: Sometime the staff is encounter with the situation were they
did not get any acceptance or little because of their achievement which demotivate them to
preform well because of less recognisation. This is face by many employee in the big
organisation wee staff is so high the lower level employee's ideas are less awarded.
Insufficient communication with the high authority: The next factor that thy see is
they are not able to make communication with the high authority. There is an communication
gap between them and the superior is not interacting with the colleagues within their company
(Cheng and Yi, 2018).
Strategies to cope with negative factors employees experience as a result of their job roles
Some of the strategy and approaches that can be used by the management so that they can reduce
the negative experience of the employee are:
Have Supportive conversation: To reduce the communication gap between the high
authority and the subordinate the top level mangers should have a supportive conversation. This
will also build a relationship with them and the employee also feel as a part of the organisation.
There motivation will also enhance if on regular basis superior communicate with their
employees (Restubog, Ocampo and Wang, 2020).
Engage employee: It is very important for the company to engage employee in the
decision making process and reward their ideas and thought that are giving by them. Recognition
6

play an important role and employee will also engage them in increasing the productivity and the
performance of the organisation.
Provide training: The company should also coach their staff on how they can mange
their personal and professional life. They should also not create any pressure to the employee
through which they cannot maintain their personal life. It is the duty of the organisation to give
space to the staff so that they can give time to their loved ones (Park, Fritz and Jex, 2018).
CONCLUSION
From this report it is being concluded that understanding the work of the people is so
important in this dynamic environment. If the company does not able to understand why the
employee is working then they cannot boost their morale. Motivation is one of the factor which
depends upon the need, desire and wants of the individuals.
7
performance of the organisation.
Provide training: The company should also coach their staff on how they can mange
their personal and professional life. They should also not create any pressure to the employee
through which they cannot maintain their personal life. It is the duty of the organisation to give
space to the staff so that they can give time to their loved ones (Park, Fritz and Jex, 2018).
CONCLUSION
From this report it is being concluded that understanding the work of the people is so
important in this dynamic environment. If the company does not able to understand why the
employee is working then they cannot boost their morale. Motivation is one of the factor which
depends upon the need, desire and wants of the individuals.
7
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REFERENCES
Suchman, L.A. and Trigg, R.H., 2020. Understanding practice: Video as a medium for reflection
and design. In Design at work (pp. 65-89). CRC Press.
Grotti, R., Russell, H. and O’Reilly, J., 2018. Where do young people work?. In Youth Labor in
Transition (pp. 33-70). Oxford University Press.
Heckhausen, J. and Heckhausen, H., 2018. Motivation and action: Introduction and overview.
In Motivation and action (pp. 1-14). Springer, Cham.
Goršič, M., Hlucny, S.D. and Novak, D., 2020. Effects of Different Opponent Types on
Motivation and Exercise Intensity in a Competitive Arm Exercise Game. Games for
health journal. 9(1). pp.31-36.
Rao, A.L., Kulshrestha, N. and Ramakrishnan, G., 2019. Adaptability and applicability of need
hierarchy theory in assessing employee satisfaction with special reference to EPC
company of UAE. International Journal of Business Excellence. 19(1). pp.1-15.
Fallatah, R.H.M. and Syed, J., 2018. A critical review of Maslow’s hierarchy of needs. employee
motivation in Saudi Arabia. pp.19-59.
Walumbwa, F.O., and et. al, 2018. Inspired to perform: A multilevel investigation of antecedents
and consequences of thriving at work. Journal of Organizational Behavior. 39(3).
pp.249-261.
Lysova, E.I., and et. al, 2019. Fostering meaningful work in organizations: A multi-level review
and integration. Journal of Vocational Behavior. 110. pp.374-389.
Frieder, R.E., Wang, G. and Oh, I.S., 2018. Linking job-relevant personality traits,
transformational leadership, and job performance via perceived meaningfulness at work:
A moderated mediation model. Journal of Applied Psychology. 103(3). p.324.
Park, Y., Fritz, C. and Jex, S.M., 2018. Daily cyber incivility and distress: The moderating roles
of resources at work and home. Journal of Management. 44(7). pp.2535-2557.
Hwang, I. and Cha, O., 2018. Examining technostress creators and role stress as potential threats
to employees' information security compliance. Computers in Human Behavior. 81.
pp.282-293.
Cheng, J.C. and Yi, O., 2018. Hotel employee job crafting, burnout, and satisfaction: The
moderating role of perceived organizational support. International Journal of Hospitality
Management. 72. pp.78-85.
Restubog, S.L.D., Ocampo, A.C.G. and Wang, L., 2020. Taking control amidst the chaos:
Emotion regulation during the COVID-19 pandemic. Journal of Vocational
Behavior. 119. p.103440.
Park, Y., Fritz, C. and Jex, S.M., 2018. Daily cyber incivility and distress: The moderating roles
of resources at work and home. Journal of Management. 44(7). pp.2535-2557.
8
Suchman, L.A. and Trigg, R.H., 2020. Understanding practice: Video as a medium for reflection
and design. In Design at work (pp. 65-89). CRC Press.
Grotti, R., Russell, H. and O’Reilly, J., 2018. Where do young people work?. In Youth Labor in
Transition (pp. 33-70). Oxford University Press.
Heckhausen, J. and Heckhausen, H., 2018. Motivation and action: Introduction and overview.
In Motivation and action (pp. 1-14). Springer, Cham.
Goršič, M., Hlucny, S.D. and Novak, D., 2020. Effects of Different Opponent Types on
Motivation and Exercise Intensity in a Competitive Arm Exercise Game. Games for
health journal. 9(1). pp.31-36.
Rao, A.L., Kulshrestha, N. and Ramakrishnan, G., 2019. Adaptability and applicability of need
hierarchy theory in assessing employee satisfaction with special reference to EPC
company of UAE. International Journal of Business Excellence. 19(1). pp.1-15.
Fallatah, R.H.M. and Syed, J., 2018. A critical review of Maslow’s hierarchy of needs. employee
motivation in Saudi Arabia. pp.19-59.
Walumbwa, F.O., and et. al, 2018. Inspired to perform: A multilevel investigation of antecedents
and consequences of thriving at work. Journal of Organizational Behavior. 39(3).
pp.249-261.
Lysova, E.I., and et. al, 2019. Fostering meaningful work in organizations: A multi-level review
and integration. Journal of Vocational Behavior. 110. pp.374-389.
Frieder, R.E., Wang, G. and Oh, I.S., 2018. Linking job-relevant personality traits,
transformational leadership, and job performance via perceived meaningfulness at work:
A moderated mediation model. Journal of Applied Psychology. 103(3). p.324.
Park, Y., Fritz, C. and Jex, S.M., 2018. Daily cyber incivility and distress: The moderating roles
of resources at work and home. Journal of Management. 44(7). pp.2535-2557.
Hwang, I. and Cha, O., 2018. Examining technostress creators and role stress as potential threats
to employees' information security compliance. Computers in Human Behavior. 81.
pp.282-293.
Cheng, J.C. and Yi, O., 2018. Hotel employee job crafting, burnout, and satisfaction: The
moderating role of perceived organizational support. International Journal of Hospitality
Management. 72. pp.78-85.
Restubog, S.L.D., Ocampo, A.C.G. and Wang, L., 2020. Taking control amidst the chaos:
Emotion regulation during the COVID-19 pandemic. Journal of Vocational
Behavior. 119. p.103440.
Park, Y., Fritz, C. and Jex, S.M., 2018. Daily cyber incivility and distress: The moderating roles
of resources at work and home. Journal of Management. 44(7). pp.2535-2557.
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