Unit 17: Understanding and Leading Change in Business Contexts

This report explores the concept of change within organizations, focusing on both internal and external drivers. Internal drivers include resource availability, financial management, employee contributions, and organizational culture, while external drivers encompass political, economic, social, and technological factors. The report examines how these drivers affect leadership, teamwork, and individual performance. Strategies to minimize the negative impact of change on organizational behavior are discussed, emphasizing the importance of clear direction, open communication with employees, and strategic planning. The analysis is contextualized with examples relevant to Morrisons, highlighting practical applications of change management principles.

UNDERSTANDING
AND LEADING
CHANGES

Table of Contents
Internal and external drivers of change............................................................................................3
REFERENCES................................................................................................................................4

Internal and external drivers of change
Internal Drivers of change Resources available- Enough resources in Morrisons will motivate the behaviour of
person and groups in taking responsibility of using the resources in suitable manner with
the aim to reduce wastage. Financial Management- Funds that are available in the Morrisons that supports leaders
of management to utilise their abilities in effectively to operate the managerial functions
(Zikirov, Qosimova, and Qosimov, 2021). Employees- Staff faculty in respective management identify the sort of leadership that
require to be followed by which they can utilise their abilities in managerial operations to
produce high profits in Morrisons.
 Organisational culture- The effects of human behaviour in working conditions in
Morrisons will determine their effects on job structure, presentation, communication,
situation, leading actions.
External Drivers of change Political- It will have an impact on management and changes have to be made by which
they can continue with legal and as well as political structure of the nation in which
Morrisons is operating their business. Economic- It covers inflation rates, interest rates, purchasing power of consumers. The
economic situation will have an impact on level of motivation in workers as their sales
(Kjeldsen, and Van der Voet, 2021). In context to Morrisons, it will rely on economical
situations and if sales are high then employees will get encouraged in offering suitable
facilities in managing services. Social- It covers the demographical, socio-economical situations, culture, religion and so
on.
 Technological- The sort of the technologies that are utilised to support in changing job
functions, strengthening performance and enhancing job satisfaction.
How internal and external factor affect these terms
Leadership Team Individual
Leader is the one who There is no task or the An the individual is focusing

influence the overall
functionality of the business as
leader is the decision-maker
and use their approach for the
growth of the business. They
sue the different leadership
style in order to serve the
employees in better way. They
also emphasis on the
organisational culture and the
financial resources of the
company. Further they also
concentrate on using advance
technology to serve the
market.
operation can be operated
without having the effective
team so group of people
focuses on the having effective
coordination and better
working conditions so that
they can rightly cope-up with
the internal factors. Whereas,
Effective team is analysing the
economical factors and
government regulations in
order to have the better
functionality.
on the getting change by
giving the suggesting ideas. It
occurs in both internal and
external factors. They also
planning the plan so that they
can comply with the
economical and technological
factors.
Strategies minimise the negative impact of change on organisation behaviour
In an business firms there are various activities that can increase the success rate and also
helps in analysing the need of change. There are some drivers which results in positive results
and some are having negative results. In context to Morrison, there are certain strategy which
minimize the impact of change is given below:
Analyses the direction
It is significant for the business to determine the path and set action plan so that they can
rightly follow the guidelines by which they can get the change as per the needs of the company.
Morrison can rightly work in the direction so that they can get the higher success with the
change.
Clear Discussion with Employees
When the change is being introduced within the organization then the manager and the
leader of the company must discuss their change and the strategic-capabilities. They also
mention the need of change so that employees can easily accept it and work in the same
direction. It also helps the Morrison to have the better adjustment with the change.

REFERENCES
Books and Journals
Zikirov, M.C., Qosimova, S.F. and Qosimov, L.M., 2021. Direction of modern design
activities. Asian Journal of Multidimensional Research (AJMR), 10(2), pp.11-18.
Kjeldsen, A.M. and Van der Voet, J., 2021. Leading Change in a Complex Public. Managing for
Public Service Performance: How People and Values Make a Difference, p.199.