BSc (Hons) Business Management BMP3004: Employee Motivation Report

This report, prepared for a BSc (Hons) Business Management module, examines employee motivation within the context of IOM Electronics Ltd, a UK-based electronics company. It defines motivation, differentiating between intrinsic and extrinsic factors, and explores various motivation theories, including Maslow's Hierarchy of Needs. The report identifies key motivators such as salary, promotion, and work environment, and delves into the positive impacts of job roles, including personal commitment and leadership. It also addresses negative factors like stress, overwork, and office politics, offering strategies to mitigate these issues, such as work-life balance, diversity and inclusion, healthy competition, and opportunities for growth. The conclusion emphasizes the importance of motivation for achieving both personal and organizational goals, highlighting the significance of addressing both positive and negative aspects of the employee experience.

Bsc (Hons) Business Management with
Foundation
BMP3004
World of Work
Understanding why people work
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Table of Contents
INTRODUCTION...........................................................................................................................3
What does Motivation Mean?................................................................................................3
The various factors which motivates employees to work......................................................4
The positive factors employees experience as a result of job roles........................................4
The negative factors employees experience as a result of job roles ......................................5
Strategies to cope with negative factors employees experience as a result of their job roles 5
CONCLUSION................................................................................................................................6
REFERENCE...................................................................................................................................7

INTRODUCTION
People work in an organisation in order to gain money and recognition. In an
organisation, manager motivates their employees to work in order accomplish the task and goals.
Motivating employees is considered as the most challenging for job for a manager. IOM
Electronics Ltd is taken as base company. It is a UK based company which deals in electronic
goods and services and working with 200 employees. In context to IOM Electronics, this report
cover about motivation theory which helps managers in motivating and inspire its employees and
factors that help them to do the work and achieve the organisational goal. It also covers the
positive and negative factors that employees experiences in job role and the strategies to cope
with negative factors and they are mentioned below-
What does Motivation Mean?
Motivation is considered to be a key element in an organization. Mangers motivate their
employees for getting work as achieve the goals ad objectives of the organization (Bessant,
Farthing and Watts, 2017). It refers to as a force which is applied by the manager to their
employees in maintaining the competition. It includes biological, emotional, social and cognitive
forces that uses by manager to motivate its employees. Manager uses both intrinsic and extrinsic
motivation for employees. Intrinsic motivation is used inside the organization where employees
perform activities in the organization for their satisfaction. The manager motivate its employees
for performing activities for their personal rewards. There are different types of motivation
theory such as drive theory, instinct theory and humanistic theory which is also known as
Maslow's Hierarchy of needs. Intrinsic motivation has a direct relationship with Maslow's
Hierarchy theory which includes 5 needs starting from to satisfying the basic psychological
needs, safety needs, belongingness needs, esteem needs to self-actualization needs where the
person work for satisfying the potential growth and identifying the purpose of its life. Extrinsic
motivation are those which focus on activities which are performed outside the organization. The
manager motivate its employees get external rewards for performing activities in the
organization (Blee, 2017)(Buheji, 2018). Goals of extrinsic motivation is to not satisfy the basic
needs but it involves gains such as fame, money, power and many more.

The various factors which motivates employees to work
Motivated employees helps in increasing the productivity of the organisation ( Fouquet
and et. al., 2021). One of the most initial challenges a businesses faces is that the more motivated
an employees will able to achieve their target. Employee management is important as it has a
direct link with the happiness of the employees. There are various factors which motivates
employees to work in reference to IOM Electronics are mentioned below-
Salary: Salary is considered as the most important factor in motivating employee. It is the
monthly payment that an employee gets after giving the services for a month. Managers of IOM
Electronics increases salaries, give bonus to motivate employees to do the work.
Promotion: Promoting employees is also a motivation factor that helps them to feel confident.
In relation to IOM Electronics, promoting an employee is like giving more responsibilities which
act as motivation for them.
Work Environment: Employees working in the organisation should be competitive and
supportive. In reference to IOM Electronics, it involves all those factors which boost the
performance of the environment such as feedback by the manager, training and many more.
The positive factors employees experience as a result of job roles
Employees working in the organisation has experiences both positive and negative
environment of the organisation. In reference to IOM Electronics, the positive factors employees
experience as a result of job roles are mentioned below-
 Personal commitment: The experience get by an employees are the attitudes that they
carry on workplace. The employees at the company expect them to provide motivation
what they need.
 Connections: Relationship with other employees feel that they are a part of something
big which creates a positive impact on them. Employees at the selected firm have the
strong connection increases their opportunities for learning and also helps in building of
network which helps in better performance and also leads in a positive experience.
 Leadership: Leaders also play a vital role in making a positive impact and experience of
the employees (Huang and Li, 2019). In reference to IOM Electronics, the leader builds a
strong connection with its employees which create a positivity in them.

 Work environment: In context to the selected organisation, the work environment is
safe and secure which gives an opportunity to perform better in the company. Safe and
secure environment helps the employees in getting targets more easily.
 Recognition: Recognition in an organisation motivate employees to do to more work
(Jaques et. al.,2018). In reference to the selected firm, employees gain a better experience
when they are recognised by the managers. Recognition helps in making the person more
motivated towards its work and organisation.
The negative factors employees experience as a result of job roles
Employees working in the organisation does not always have a positive impact. They also
faces certain factors that make them experience a negative phase. In context to IOM Electronics,
the negative factors employees experience as a result of job roles are mentioned below-
 Stress: Stress in organisation create impact on the productivity of the work. In reference
to the selected organisation, the employees feel stressed when they are unable to achieve
their targets which gain a negative experience in the organisation. Employees who faces
stress also affects the mental and physical health of the person as well as work of its own.
 Overworked: Employees in the selecting firm often gets overloaded with work which
even leads to sever burnout and causes resentment. Due to overworked, they feel stress
which may cause sever problems to the employees.
 Being bullied: In context to IOM Electronics, employees often bullied at workplace such
as making employees scared, threatened, feel burdened and so on. The employees tries to
bully the person and make them uncomfortable which create a negative impact on the
employees and also leads in loosing of temper and suffers mental health problems.
 Office gossips: In an organisation, rumours and gossips spread everywhere whether they
are done intentionally or unintentionally. In reference to the selected company,
employees often experiences a negativity with office gossips. Office gossips leads to
humiliation and affects the work of the employee.
Strategies to cope with negative factors employees experience as a result of their job roles
Organisation consists of factors that can be experience by the employees and create either
a positive or negative experience (MacKian and Simons, 2021). In reference to the selected
organisation, there are various strategies which can be used in coping up with the negative
factors that employees experiences are mentioned below-

 Work-life balance: Focusing on professional life as well as private life can bring
improvement in the life (Schueller et. al., 2020). IOM Electronics can introduce flexible
working hours, paid vacations for their employees so that they don't feel burdened about
their work. Along with this, it will also help in improving their relationship with both
work and life which will result in making a positive workplace and experience of
employees.
 Diversity and inclusion: Diversity and inclusion allows a positivity, unity and trust
between all the employees of the organisation. In context to the selected organisation,
introducing of this policy helps in respecting the values and beliefs of all employees.
Employees who faces discrimination in the organisation based on race, gender, colour etc
are able to work which will give them a positive experience in the firm.
 Healthy competition: In order to encourage a positive workplace, the selected firm can
set goals for every individual so that they compete with each other against their previous
efforts. They can also offers responsibilities to certain employees who are the best
performer and also who work more than what is expected.
 Growth: Employee potential can be seen when the organisation give space to them
(Vakaoti, 2017). The selected organisation can provide space to their employees so that
they can showcase their potential which helps them in growing in the organisation. They
can also offers rewards and recognition to that employees whose performance is best and
above all the employees.
CONCLUSION
From the above discussion, it can be concluded that people work for achieving personal
and as well as professional goals and objectives. Employees working in an organisation needs
motivation to work and managers motivate their employees helps in achieving of objectives of an
organisation. The employees working in an organisation can have both positive and negative
experience. In this report, it includes the meaning of motivation which are of two types, intrinsic
which are considered as the inside function which are performed by the employee for own
satisfaction and extrinsic are the activities which are performed outside the organisation for
satisfying their own rewards. Along with this, it also include the Maslow's Hierarchy of need
which helps in understanding of human needs that are start from satisfying the basic need to self-
actualization needs for their potential growth and purpose of their life. Furthermore, it also

includes the positive and negative factors which make the employee experience. And at last, the
strategies which are useful in coping with the negative factors are explained.
REFERENCE
Book & Journals

Bessant, J., Farthing, R. and Watts, R., 2017. The precarious generation: A political economy of
young people. Taylor & Francis.
Blee, K. M., 2017. Understanding racist activism: Theory, methods, and research. Routledge.
Buheji, M., 2018. Understanding the power of resilience economy: An inter-disciplinary
perspective to change the world attitude to socio-economic crisis. Mohamed Buheji.
Fouquet and et. al., 2021. Doctors documenting: an ethnographic and informatics approach to
understanding attending physician documentation in the pediatric emergency
department. Journal of the American Medical Informatics Association, 28(2), pp.239-
248.
Huang, W. and Li, S., 2019. An approach for understanding human activity patterns with the
motivations behind. International Journal of Geographical Information Science, 33(2),
pp.385-407.
Jaques et. al.,2018. Understanding the contemporary role of the intellectual disability nurse: A
review of the literature. Journal of Clinical Nursing, 27(21-22), pp.3858-3871.
MacKian, S. and Simons, J. eds., 2021. Leading, managing, caring: understanding leadership
and management in health and social care. Routledge.
Schueller et. al., 2020. Understanding perceived barriers to treatment from web browsing
behavior. Journal of affective disorders, 267, pp.63-66.
Vakaoti, P., 2017. Young people’s participation in Fiji: understanding conceptualizations and
experiences. Journal of Youth Studies, 20(6), pp.697-712.
Yeo, T. E. D. and Chu, T.H., 2018. Beyond homonegativity: Understanding Hong Kong people’s
attitudes about social acceptance of gay/lesbian people, sexual orientation
discrimination protection, and same-sex marriage. Journal of homosexuality, 65(10),
pp.1372-1390.