Developing Interpersonal Skills: Understanding Self and Others Report

This report provides an in-depth analysis of self and others, focusing on the development of key interpersonal skills within the context of organizational behavior. It evaluates critical thinking skills and explores how perceptions shape our understanding of the world. The report centers on four core interpersonal skills: focus and attention, time management, team working, and public speaking, detailing their significance for individual growth. Each skill is examined through reflective journal entries, incorporating self-assessment findings, peer feedback, and relevant theoretical concepts. The report includes pro-formas for each skill, with appendices containing completed toolkits and evidence such as peer feedback, managerial grids, Belbin team roles, and Johari windows. The executive summary highlights the importance of interpersonal skills for achieving goals and objectives, while the conclusion summarizes the findings and outlines an action plan for future development. The report emphasizes the practical application of these skills in both personal and professional contexts, providing a comprehensive guide to self-improvement and enhanced interpersonal effectiveness.

UNDERSTANDING SELF
AND OTHERS

TABLE OF CONTENTS
EXECUTIVE SUMMARY.............................................................................................................1
REFLECTIVE JOURNAL ENTRY PRO-FORMA 1- (Focus and attention)................................1
REFLECTIVE JOURNAL ENTRY PRO-FORMA 2- (Time management)..................................3
REFLECTIVE JOURNAL ENTRY PRO-FORMA 3- (Team working)........................................5
REFLECTIVE JOURNAL ENTRY PRO-FORMA 4- (Public speaking)......................................7
SUMMARY AND ACTION PLAN:...............................................................................................9
REFERENCES..............................................................................................................................12
APPENDIX....................................................................................................................................14
Copies of all your completed toolkit should be included here (an appendix for each toolkit)
APPENDIX 1.................................................................................................................................14
Skill 1: Focus and attention............................................................................................................14
Toolkit used as an evidence: Feedback from peers....................................................................14
APPENDIX 2.................................................................................................................................15
Skill 2: Time management.............................................................................................................15
Toolkit used as an evidence: Blake Moulton Managerial Grid.................................................15
APPENDIX 3.................................................................................................................................16
Skill 3: Team- working..................................................................................................................16
Toolkit used as an evidence: Belbin Team Roles.......................................................................16
APPENDIX 4.................................................................................................................................17
Skill 4: Public speaking.................................................................................................................17
Toolkit used as an evidence: Johari window.............................................................................17

EXECUTIVE SUMMARY
The report aim is to provide content as well as language integrated learning in the
context of organizational behaviour and also evaluate own critical thinking skills. It also helps to
raise awareness of different ways in which perceptions and makes sense of the world that helps
to develop critical thinking skills. The report present 4 different interpersonal skills such as focus
and attention, time- management, team working, public speaking and describe how it is
beneficial for an individual's future development. It is necessary to have some interpersonal skills
in every individual's life because this will help them to learn more and achieve all their defined
goals as well as objectives to groom themselves (Flores and Gutiérrez, 2018).
REFLECTIVE JOURNAL ENTRY PRO-FORMA 1- (Focus and attention)
What is the core skill to develop?
Focus and attention is the basic skill which every individual must possess because it is a
brain's ability which help to concentrate in order to attain all target for a defined period and
even I also possess this skill but I need to focus much more on this basic core skill such as
attention and focus because it help me in my future development as due to lack of this skill
will disturb me such as noise, stress, disruptive thoughts etc. (Hargie, 2018).
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer
I select this skill because attention and focus are those basic skills which help to learn
anything, to pay attention what teachers or experts tell me and even to concentrate the
attention while reading a book so that information and new knowledge can be memorized
while on the other side, without this I can never memorize or master of new material (Focus
and attention, 2018).
For example, being a manager focus and attention will help me to put documents is proper
place in an office and assign work to all employees in order to do work in proper way.
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
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plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
 Peer feedback: my peers gave a feedback that I am quite attentive and focus on my
work but some of them also say that I have to become more focused on my technical
skills related to work because it will help me in my future in order to achieve goals
and objectives.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
Even though I am focused and attentive but there are some areas where I feel myself weak in
order to present myself such as when I am weak in my technical skills that must be enhance
as per peer feedback because they help me in my future goals (Escoffery and et.al., 2018).
How might this skill help me in the future? (use references to support your argument)
Focus and attention are quite helpful for my growth as well as development because being
focus help me to do studies in an accurate way and on the other side it will also help me to
grab all defined goals and objectives of a person. For example, for my higher studies, I have
to be attentive as well as focused in my classroom as this skill will help in my future
development.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 2- (Time management)
What is the core skill to develop?
Time management is another core skill which every individual must have possess. It is the
basic ability which help me to organizing and planning and also help me to divide a time
between some specific activities.
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
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theories and concepts to support your answer)
Time management is quite important as it help me to plan and organize activities in different
way. Having time management as a core skill will help me to have less stress as well as have
greater opportunities to achieve important career goals (Gutierrez Rodriguez and et.al.,
2018).
I select this core skill as it is necessary skill which must possess because a good time
management will help me to work in smarter way, not harder and even I can do work in short
time even when time is quite tight and pressure is high.
For example: I am quite strict regarding time management skills and as a result, I reach
office on time and do my entire work in prescribe way that help me to keep myself stress free
and as a result good time management of whole staff members also help in good production.
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
Feedback from peers: my peers assessed that my time management skill is sharp as I reached
on time and managed my entire work on time. Apart from this, my peers say that I am a
multitasker and successfully manages multiple work. Also, tutors say that Self-discipline is
my major strength because this quality facilitates me to perform my work in a well-
structured way.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
There is no contradiction between self-assessed and said by others because self-disciplined
and a multitasker qualities can make me to work in a time effective manner as it provide
several benefits such as increase in efficiency and effectiveness of the performance (Hargie,
3

2018). After taking feedback from my peers, I have found that still there are some areas
which must be covered such I manage my whole work during my official timings.
How might this skill help me in the future? (use references to support your argument)
It help me in future growth as well as development (Flores and Gutiérrez, 2018). while a
poor time management skills result in sloppy work with an unproductive day while good
management will create positive impact on the working area such as help to reduce stress
and improved decision making abilities which help in an individual's career success to grab
best opportunities for them.
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REFLECTIVE JOURNAL ENTRY PRO-FORMA 3- (Team working)
What is the core skill to develop?
Team working is another most important core skills which must be possess by me but I have
weak team working skill. Working in a group of people will help me to achieve a shared
goals and gives a best result.
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
For me it is necessary to have good team working skills because it will help me to work in
collaborative manner (Jdey and et.al., 2018). I choose this core skill because I work in a team
and it will be helpful for my teammates and they often need to collaborate or work with
others to complete their task and to work in a team.
For example: I realized that I am lacking of innovative skill after applying toolkit and I am
lack of understanding and coordination between team members and it is quite necessary for
me to work in a team to enhance this in order to complete my work on time.
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
Feedback from peers: my peers have provided me feedback that I cannot do work in team
due to lack of innovative skills and least tolerance while on the other side tutor has assessed
that I am expert to face any situation which makes me adjustable in team working.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
According to me, I feel that I am not as much strong in team working skills and my self-
assessment and perspective of teachers is similar as this quality makes me adjust and work
with everyone (Luthans and Doh, 2018). while peer’s feedback has contradictory opinion
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because they analysed that due to less tolerance my behaviour in informal circumstance.
How might this skill help me in the future? (use references to support your argument)
Team working skill is quite helpful in my future success too because having a good skills
related to management of team will help me to improve communication skills, develop a
sense of harmony within a group and can easily determine what things are good for future.
This skills also help me to take better decision for future and enhance the performance level
of every employees n workplace (Hargie, 2018).
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REFLECTIVE JOURNAL ENTRY PRO-FORMA 4- (Public speaking)
What is the core skill to develop?
Public speaking is another important interpersonal skill which I have to be possess. But due
to lack of confidence I consider this in my weakness.
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
Public speaking is considered as one of the most important skill because it helps me to
increases my self-confidence and makes me quite comfortable around other people (Public
speaking, 2018). I select this skill out of many because by using this core skill will help to
deliver exact message to others and it help me to remove miss- communication between all. It
is necessary for me to have good speaking skills which help to let me understand others what
message I am try to convey to the public.
For example, In meeting, I am not able to present my thoughts in front of other because of
lack of confidence that is why I consider this as my weakness (Escoffery and et.al., 2018).
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
As per my analysis, I feel that public speaking plays significant role in my life. I realized that
this ability must be possesses because it will help me to clearly express my views. I am
comfortable to speak in public but my peers have provided me feedback that due to lack of
self- confidence I am not able to speak while my tutors assessed that this trait will help me to
learn more as I am introvert in nature (Gutierrez Rodriguez and et.al., 2018).
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
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There is no contradiction but I feel that I am lacking of public speaking skills because of my
low confidence and even I cannot perform or speak in front of mass so it is necessary for me
to enhance this skill in order to build my self-confidence.
How might this skill help me in the future? (use references to support your argument)
As per above, I show that public analysis is consider one of the most important interpersonal
skills and it is also helpful for my growth as well as development in future (Hanna, 2018). If I
have this skill, then definitely I can build more confidence by giving speeches in public place
in order to learn how to use those simple tools in my speech and this method will helpful for
those persons also who want to become a public speaker in their future. This skill help me to
make my future bright by enhancing this skill.
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SUMMARY AND ACTION PLAN:
On the basis of my own experiences it has been concluded that every individual must
possess basic skill because it will help to achieve all their targets and I also have some of the
basic core skill such as focus and attentive which help to keep me concentrating towards my
work and help me to complete my work in defined time (Jdey and et.al., 2018). While on the
other side, team working skill is another important task which help to gain all the defined goals. I
assessed that it is my weakness because of less tolerance power. And another skill is public
speaking which is my weakness because as per my self- assessment and taking feedback from
peers I realizes that I am lacking of self- confidence. All my weakness can be overcome by using
Personal Developmental Plan so that it will help me to attain my future goals.
Strengths:
Focus and attention, time management can be considered my strength because
these two are basic key aspect which help to attain all defined goals and objectives.
If I am quite focused towards their work then they will definitely do a work in
specified time limits (McIlveen, Perera and Blustein, 2018).
Weaknesses:
Weakness such as team working which can be improve by using Belbin Team roles and
public speaking can be develop by applying Johari Window tool and leadership qualities can be
improved by using Blake Moulton Managerial Grid and technological skills by attending different
session of training. In this way I can modify my core skills. As I have weak self- confidence
which discourage me to present myself in a public (Warburton and Ryan, 2018).
Personal Development Plan
Specific Measurable Attainable Relevant Timely
Team
workin
By break down
15 member
The
improvement
By follow
this, I can
Actions are
directly related
2 months
9

g Skills into 5 person
group
of this skills
can be
measure by
team
members
efficiency
(Luthans and
Doh, 2018).
attain all the
defined
goals and to
improve this
skill, I can
also allot
single task to
each team
which help
to prove how
realistic it.
to skill by
analysing its
outcome.
Public
speakin
g
Start speak in
front of peoples
Can be
measure by
taking
feedback
from peers
and public
Can be attain
by attending
meetings and
seminars of
different
types.
Can be achieve
by conducting
training
sessions and
this is directly
relevant to my
skills
3 months
Techni
cal
skills
Start dealing
with current
techniques
Can be
measure by
monitoring
my efficiency.
Innovative
training
programs
will help me
to attain my
target (Al
Hila, Al
Shobaki and
Abu-Naser,
2018)
By attaining
proper training
session will
help to create
positive impact
and help to
develop his skill
2 months
Innovat Skill help me to Can be It can be By attaining 15 days
10