LC565: Work Environment Report: Analysis of Tesco and Unilever - BUKCS

This report provides a comprehensive analysis of the work environment, focusing on the organizations Tesco and Unilever. It begins by defining the concept of the working process and its evolution over time. The report then delves into the values, ethics, and culture of both companies, explaining how these elements impact their respective ways of working. It examines the social policies implemented by each organization and assesses their statutory or non-statutory positions, detailing the implications on their operational processes. The analysis incorporates relevant theories to evaluate the chosen organizations, providing a detailed examination of their internal structures and external contexts, and offering a comparative perspective on their approaches to workplace management and organizational dynamics.

UNDERSTANDING WORK ENVIRONMENT
MODULE CODE: LC565
STUDENT ID 21802249
BUKCS NEW UNIVERSITY

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Table of Contents
Introduction......................................................................................................................................2
Concept of working process............................................................................................................2
Work................................................................................................................................................3
Change of working process over time.............................................................................................3
Organizations chosen.......................................................................................................................4
Working process of Tesco...............................................................................................................4
Working process of Unilever...........................................................................................................6
Social policies implemented by the Tesco.......................................................................................8
Social policies implemented by the Unilever..................................................................................8
Statutory or non-statutory position of the Tesco and its impact on the working process................9
Statutory or non-statutory position of the Unilever and its impact on the working process.........10
Conclusion.....................................................................................................................................10
References......................................................................................................................................11

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Introduction
Working process have been a major prospect that have been enhancing the outcome of
the industries. This section includes different steps that are to be performed for executing the
tasks and hence wise receive the goal. This report discusses about the concept of working
process. This report also discusses about the organizations that have been chosen for completion
of the report. This report also discusses about the working process that have been considered for
completion of the working process. In this process proper assessment of the culture of the
organization have been discussed. Similarly proper discussion regarding the working process of
the 2nd organization is stated. The main aspects that are considered are namely ethics and values
of the organization. Work organization culture is also stated in the report. Social policies that are
to be implemented are also stated in the report. Statutory and non-statutory aspects are also
considered. This report is mainly focused on performing proper assessment of the
Concept of working process
The working process considers few major aspects for performing the entire operational
process. This section ensures creation of internal value creation of the working methodology that
have been implemented. Proper detection of the stakeholder value as well as the customers are
considered to be important in the process. Relating to the core competencies present in the
operational process have been one of the major aspect that is considered in the working process.
Business growth have been another aspect that is to be considered for performing proper
assessment of the business (Rifaldi, Ramadhini and Usman 2019). The working process also
helps in understanding the major understanding process that helps in better development of the
purpose. The processes involves proper development of the work process and the resources that

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are implemented will ensure that expected operational process is performed along with its proper
documentation. This documentation helps in generating proper reports and data sets.
Work
In business, the activities that are directly proportional to generation of revenue. The
activities that are performed in a scheduled manner helps in better completion of the working
process. The communication process also falls under the radar of working process. All the
activities that are that are performed for communicating is also considered to be important.
Handling resources have been also a part of the working system that is to be considered
(Haapakorpi and Alasoini 2018). It have been seen that documentation process have been
another major work that is to be performed.
Change of working process over time
It have been seen that there have been a lot of change in the working process in the
operational process of the project. It can be stated that there have been introduction to internet in
the operational process. Hence it can be stated the entire operational process have been facing a
severe alteration (Rana, Ardichvili and Polesello 2016). It is seen that there have been inclusion
of IT in every department of the working process. This working process ensures that the time
that is taken for completion of the work is in a decreasing manner. Hence the employees that are
present in the process will be requiring proper support and training and hence wise there will be
a complete processing of the business operation and hence wise the entire process is changed in a
manner that increases efficiency in the operational process (Jin, McDonald and Park 2018).

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Organizations chosen
The organizations that are chosen for execution of the project are namely Tesco and
Unilever.
Working process of Tesco
Tesco is a trading company that focuses on the British multinational groceries as well as
the general merchandise. It is considered as the third largest revenue earners in the supermarket
brands and is the 9th largest retail market revenue generator. This organization was established in
the year 1919 by Jack Cohen.
Values
The value of Tesco is mainly focused on provisioning core purpose in practice. The
values of Tesco have been focused on serving the clients in a better manner. This have been the
main goal of the entire business organization. This value of the organization have been playing
an important role in the developing proper culture in the organization and maintain the growth as
well as the success rate. Understanding proper assessment of the clients demands have been
another focus as its main value is to provide proper service to the clients (Sparks 2019). Another
value that is considered is that providing proper value to the employees. Developing proper
communication in between the employees is also important. The attitude of the employees have
always been positive. The team have been cooperative in nature as well. The deadlines that are
allocated are fulfilled. This proves that the promises that are made are kept. The employees are
mainly focused on maintaining a proper accountability and hence better assessment of the
working process can be maintained.
The 3 major values that are to be considered are as follows: -

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 They try the hardest for customer satisfaction
 Desirable treatment is provided to the clients
 Creating little difference is considered to be important (Tesco PLC 2020).
Ethics
The principles of Ethics that can be considered are namely Autonomy, Nonmaleficence,
Beneficience, Justice, Veracity and Confidentiality. Among these principles, Nonmaleficence is
used as an ethical principle in Tesco. The main vision of Tesco is to provide customer
satisfaction and hence to do no harm to the clients have been another aspect that is to be
considered. Beneficience have been another aspect that is considered in the prospect. It have
been seen that Tesco’s major value is to provide proper benefit to the customer.
Tesco have been setting up of a team for the 70 members who will be looking after the
ethical aspects of the business organization. This team is expected to be having a proper notice
on the code of conducts of the business process. This step is expected to create a proper
understanding of the working process and the changes that are to be incorporated. Ethical
retailing have been the major goal of this system (Alam and Raut-Roy 2019). Maintaining this
ethical retailing ensures that the customers feel comfortable and perform their shopping.
Performing independent monitoring over the customers have been another major aspect that falls
under the ethical consideration.
Culture of the organization
Tesco have been developing a culture that acts important in creating space for the
employees to grow and enhance themselves in both personal as well as professional terms.
Hence there is a proper blend of work, personal development as well as play in the working

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process. It is seen that the healthy avenues of communication have been considered to be one of
the major culture of the organization that is considered. Proper assessment of the leadership
structure have been one of the main aspect that is to be considered. This ensures that there is an
established balance in between the opportunities and the life balance that is incurred. Providing a
proper work life balance have been another aspect that is to be considered as the work life
culture management. Developing interpersonal relationship in between the employees of the
organization. Maintaining diversity in the employee team have been another major aspect that is
to be considered. With increasing the diversity in workplace, it help in establishing better
communication (Nguyen et al.,2017). Usage of the Employee Stock Ownership Plan (ESOP) is
made. Tesco is a 100% employee owned company. The entire working process is team oriented
and this ensures that there is a higher innovation implementation. Team building and family
oriented events are another aspect that is considered.
Working process of Unilever
Unilever is an UK based organization that has its headquarters based in Britain. The
major products that are sold are namely the food and beverages products. The other products
includes the likes of cleaning products, beauty products and personal care products. The products
of Unilever have been delivered to over 190 countries. Its 40% revenue is earned with the help of
selling food and beverage products (Murphy and Murphy 2018).
Values
The attitude of the employees is always to learn and hence wise there is always a
betterment in the operational process. The team bond in between several teams have been strong
which ensures that the communication process is well maintained.

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Maintaining a proper integrity have been one of the major aspect that is to be considered.
Proper conduction of operation as well as staying in touch with the working community. This
communication process have high impact on the environment of the working organization.
Integrity have been one of the most important value that is considered for performing day to day
functionality (Ma 2017). Creation of positive impact on the entire process have been another
value that is considered to be important. This section includes a proper understanding regarding
communicational process as well. Engaging the operational departments as well as the
underpinning the code of business in the operational process have been another aspect that is to
be considered. Collaborating with the brands who share a similar value have been one of the
major target that is to be considered (Laursen and Andersen 2016). Obeying the local laws and
regulations have been another major advantage that is considered. Staying abide by the code of
conduct that have been set have been another major aspect that is to be considered. The major
values of Unilever includes integrity, responsibility as well as pioneering the simplest situation
of having a proper governance.
Ethics
The ethical principles that are considered in the process is namely Beneficence. This
section ensures that proper assessment of the management have been aiming at proper
management of the fulfilling the demands of the clients have been seen. Justice is also one of the
major aspect that is to be considered in the operational process. The main aspect that is to be
considered is that fairness have been received. Clients enjoy transparency in the operational
process.
Unilever have been proven to be an ethical organization. Unilever have been one of the
leading organization in this section of ethics. The chief executive have been awarded with

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recognition of highest standard of professional as well as ethical conduct. The leadership style
that have chosen in the business organization have been leading to such high ethical
consideration. Unilever have been performing trend analysis with proper concern of the clients
(Jansen 2018). This is one of the major aspect that is considered. This ensures that there is no
ethical issue in the process. Unilever have been focusing on proper assessment of the regular
working process and hence this ensures that operation process is under surveillance and hence
this ethical issues are properly considered and eliminated. Unilever have been focused on
securing the data that are collected during the survey process. They are focused that there will be
no data breach of client data (Trinh 2018).
Culture of the organization
It have been observed that there is a direct link in between organizational culture,
leadership as well as human resources of the firm. Unilever is considered to be an integrated
firm. Unilever is an integrated global firm. It have been seen that in case there is any change in
the operational process of any one of the department, the entire process changes. Unilever’s
corporate culture is mainly focused on providing efficient performance (de Bruin et al., 2018).
Unilever have been focusing on implementation of the laws and legislation. On not following the
laws, penalties are imposed. This is one of the major reason that professionalism in work place is
maintained. Developing superior organizational performance have been another aspect that is to
be considered. The work culture also ensures that there will be proper quality of output in the
processing. The business have grown from a small organization to a large organization
(Rodrigues 2016). This is one of the main reason that developing a proper bond will be having a
better processing of the global market.

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Social policies implemented by the Tesco
There are several social factors that are considered in this case. As the entire business is
based on the regular mass of the country, hence wise social factors have been a major factor that
have been affecting the business process. Lifestyle of individuals have been one of the major
aspect that can be considered for growth in the business processing. The social factors that are
considered to be important includes the likes of age, gender, education, skill and attitude of
individual. Tesco have been focusing on proper development of the sectioning of departments
and domains. This domain segmentation ensures that proper results are received. The dealings
are made in a manner that the employees are properly trained to provide a 24/7 service. This
ensures that proper management of the segmentation of the business management is performed
with highest flexibility. These are the domains which the enterprise have been dealing with
(Jonah 2018). Hence the policies that are considered in this section are the ones that are
concerned with the lifestyle of the people residing in UK.
One of the major policy that is considered in the section are the ones that includes the fact
that in every 10 years, there is a survey that is conducted by the government of England. These
data affects the operational process of Tesco (Kukreja and Gupta 2016). Tesco have been
utilizing these data for gaining proper understanding of the populace and hence wise they create
their own strategies and transparency in the strategy development can be created.
Educational policy that is present in UK includes compulsory full time education for
children form ages 5 to 18. This section ensures that educational goods are to be bought. As
Tesco also supplies educational goods, this policy affects Tesco in a positive manner. It have
been seen that there have been policies regarding bettering of the operational policies. The
government have been working on creation of policy regarding economic growth as Tesco plays

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an important role in increasing the revenue of the organization. Policies regarding controlling of
inflation have been considered in this case.
Social policies implemented by the Unilever
Unilever have been manufacturing products of different domains. The domains includes
products of regular needs. These products have been used as the daily usage of people. Unilever
have been making brands that make products of regular usage (Lanza and Giangiulio 2018).
Hence the policies that are related to the different brands of UK affect the operational process of
Unilever.
The major policy that can be considered in the process is that the brands are considered as
an important aspect of the UK economy policy. Due to this aspect Unilever is one of the most
affected organization. This section ensures that the Unilever as a brand will be getting benefitted
and hence wise this betters the operational policy.
UK government have also been creating an environment of brand growth. As UK
government believes that the top brands plays an important role in economy. This ensures that
brand growth have been one of the major aspect that is to be considered as per the policy. This
policy hence wise benefits striving of Unilever.
Statutory or non-statutory position of the Tesco and its impact on the working
process
Tesco is considered to be in a statutory position. Tesco is bounded by different set of
laws and hence wise this ensures that proper management of the operational process is
performed. There are several policies that affects the operational proved of Tesco. Statutory
Audit of 2014 have been affecting the operational process of the organization. This section is

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focused on performing rotation of auditors every 10 years (Tse et al., 2016). The impact that it
has on the working process is that there will be no monotonous performance of the working
process and auditing will be performed in a better manner. A constant track over auditing process
is also maintained.
It have been observed that there have been LPA or PFT statutory consultee is considered.
The commission decides that LPA must be having the potential to make proper decision making.
In case proper assessment is made in the processing, planning application will be getting
benefitted. Particular development is also made and hence wise this will ensure that benefits
received for local area will be outweighing the detriment of the local people (Alo 2017). The
impact that is created includes the fact that proper planning can be made with the help of the
statutory as well as legislative process.
Statutory or non-statutory position of the Unilever and its impact on the
working process
Unilever is in a statutory position. For proper maintaining of the position at forefront of
good governance this aspect is considered as one of the major challenge for the auditors and
hence wise this betters the operational process of Unilever. The audit committee is concerned
with the following of legislative prospect. This will create a major impact in the operational
process as with the help of the legislative prospective. With proper provisioning of audit contract
the entire operational process will get performed in a desired manner. There are fixed laws
regarding the processing of sick leaves. The employees need to inform the management
beforehand and only after proper approval from managers. The recruitment process is performed
in a structure that have been initially set. After completion of the process, the recruitment of the