Addressing Unethical Managerial Behavior: Ark Housing Case Study
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AI Summary
This report examines business ethics, specifically focusing on unethical managerial behavior within the Ark Housing Association. It identifies and evaluates two primary methods for organizations to address such conduct: establishing clear policies and procedures, and fostering a culture of transparency, openness, and communication. The report provides a detailed analysis of these approaches, emphasizing their importance in promoting ethical practices and mitigating the negative impacts of unethical behavior. It discusses the significance of ethical leadership, employee behavior, and the implementation of frameworks to ensure accountability. Furthermore, the report justifies the selected response, considering the role of ethics in effective organizational functioning and the need for strategies to promote ethical conduct. The analysis includes feedback, demonstrating the application of ethical principles to real-world business scenarios. The report concludes by emphasizing the importance of ethical practices in creating a positive and productive work environment.

Business ethics
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Table of Contents
INTRODUCTION...........................................................................................................................1
a) Identifying and evaluating the two ways through which organization can cope with the
unethical behaviour of the manager.............................................................................................1
b) Select and justify the response that is being adopted..............................................................3
c)Feedback...................................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
INTRODUCTION...........................................................................................................................1
a) Identifying and evaluating the two ways through which organization can cope with the
unethical behaviour of the manager.............................................................................................1
b) Select and justify the response that is being adopted..............................................................3
c)Feedback...................................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Business ethics are the normative and descriptive dimensions which are applied over the
different aspects of the business. This helps to examine the ethical and moral problems that arise
in the work environment. The present report will evaluate possible response with the help of
appropriate ethical tools to deal with different aspects which hinders the performance of the
organization. Different factors are considered to justify the response with the help of the model
and theory to ensure its relevancy within the organization. Ark Housing Association is being
chosen.
a) Identifying and evaluating the two ways through which organization can cope with the
unethical behaviour of the manager
An effective systematic approach helps an individual to deal with the unethical behaviour
that is encountered by the individual to carry out the entire working. Proper identification and
evaluation assist the individual to cope with the situation in more effectual manner. This ensures
in effectively attaining the organizational goals and objectives. In business environment, proper
acts and laws is required to be followed to make the functioning of the organization appropriate.
This helps the employees to incorporate effective and efficient behaviour among them so that the
policies and procedures are enforced in an effectual way.
Unethical behaviour is the aspect which is difficult to cover if it is practised within the
organization as it hinders the performances as well as the confidence of the other employees if it
is practised within the organization (Bossaert and Demmke, 2005). The behaviour of the
individual determines the entire working of the employees within the organization in an effective
manner. The unethical behaviour of the manager can be deal by properly identifying and
evaluating the appropriate ways which will help in attaining effective outcomes. It is the harmful
aspect that affects the entire working of the organization in an ineffective way. All the factors are
ignored while ascertaining the aspect to achieve the goals which is determined by the individual.
With the unethical behaviour, the manager induces the bad leadership image in the mind
of the individual as the ethical behaviour aspects are overlooked by the manager. The code of
conduct to perform the job that is being assigned to them is not followed in an appropriate
manner. They make wrong use of the designation over which they are working in Ark Housing
Association. I have observed that this is wrong practise which is carried out by the manager. The
behaviour does not reflect any guilt within the manager of Ark Housing Association. This was
1
Business ethics are the normative and descriptive dimensions which are applied over the
different aspects of the business. This helps to examine the ethical and moral problems that arise
in the work environment. The present report will evaluate possible response with the help of
appropriate ethical tools to deal with different aspects which hinders the performance of the
organization. Different factors are considered to justify the response with the help of the model
and theory to ensure its relevancy within the organization. Ark Housing Association is being
chosen.
a) Identifying and evaluating the two ways through which organization can cope with the
unethical behaviour of the manager
An effective systematic approach helps an individual to deal with the unethical behaviour
that is encountered by the individual to carry out the entire working. Proper identification and
evaluation assist the individual to cope with the situation in more effectual manner. This ensures
in effectively attaining the organizational goals and objectives. In business environment, proper
acts and laws is required to be followed to make the functioning of the organization appropriate.
This helps the employees to incorporate effective and efficient behaviour among them so that the
policies and procedures are enforced in an effectual way.
Unethical behaviour is the aspect which is difficult to cover if it is practised within the
organization as it hinders the performances as well as the confidence of the other employees if it
is practised within the organization (Bossaert and Demmke, 2005). The behaviour of the
individual determines the entire working of the employees within the organization in an effective
manner. The unethical behaviour of the manager can be deal by properly identifying and
evaluating the appropriate ways which will help in attaining effective outcomes. It is the harmful
aspect that affects the entire working of the organization in an ineffective way. All the factors are
ignored while ascertaining the aspect to achieve the goals which is determined by the individual.
With the unethical behaviour, the manager induces the bad leadership image in the mind
of the individual as the ethical behaviour aspects are overlooked by the manager. The code of
conduct to perform the job that is being assigned to them is not followed in an appropriate
manner. They make wrong use of the designation over which they are working in Ark Housing
Association. I have observed that this is wrong practise which is carried out by the manager. The
behaviour does not reflect any guilt within the manager of Ark Housing Association. This was
1
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the wrong act which was performed by my manager and resulted in the negative consequences.
This is unethical behaviour as injustice was done with the other employees.
There are two ways through which the unethical behaviour of the individual can be deal
out in an effective manner. These aspects will help Ark Housing Association to effectively deal
with the wrong practise which is performed by the manager.
Defining policies and procedure: In today's business environment, it is essential that the
individual should have the efficiency to manage work and perform the task in an effective
manner. After identifying the problem can be deal by adopting effective methods such as
engaging them in the working and motivating them to work in an effective manner. This can be
evaluated with the help of defining policies and procedure to the Ark Housing Association
employees to avoid the practise of the unethical behaviour (Adams, 2013). This result in the poor
performance as the employees has a negative impact in their mind about higher level personal.
With the effective policies and procedure, the entire working would be carried out in an
appropriate manner and result in reduction of the deceptive behaviour of the individual in proper
manner. With the adoption of proper working policies the employees will effectively perform the
tasks which are assigned to them and this will ensure effective functioning (Gino, Ayal and
Ariely, 2009). The employees will have productive approach to deal with the deceptive
behaviour of the manager at Ark Housing Association. Effective follow up of the policies and
the procedure which are defined to carry out the entire working at Ark Housing Association will
induce the new work criteria and dimensions that will help in enhancing the performance of the
employees. Once the policies and the procedure are defined to the employees then they are
required to follow them. Further, they can also adopt different ways that will ensure that the
employees of Ark Housing Association effectively induce ethical behaviour in their working.
Ark Housing Association can adopt effective framework to ensure that the policies and
procedures are followed in an effectual manner. These policies will articulate the employees to
deal with the unethical behaviour which is being practised by the high level personal within work
environment (Carpenter and Reimers, 2005). Effective norms and procedure should be followed
for the purpose to avoid this. With this, the entire working of Ark Housing Association can be
carried out in an appropriate manner.
This is essential that the employees should be aware of legal actions which may be taken
against the employees if unethical behaviour is being practised within Ark Housing Association.
2
This is unethical behaviour as injustice was done with the other employees.
There are two ways through which the unethical behaviour of the individual can be deal
out in an effective manner. These aspects will help Ark Housing Association to effectively deal
with the wrong practise which is performed by the manager.
Defining policies and procedure: In today's business environment, it is essential that the
individual should have the efficiency to manage work and perform the task in an effective
manner. After identifying the problem can be deal by adopting effective methods such as
engaging them in the working and motivating them to work in an effective manner. This can be
evaluated with the help of defining policies and procedure to the Ark Housing Association
employees to avoid the practise of the unethical behaviour (Adams, 2013). This result in the poor
performance as the employees has a negative impact in their mind about higher level personal.
With the effective policies and procedure, the entire working would be carried out in an
appropriate manner and result in reduction of the deceptive behaviour of the individual in proper
manner. With the adoption of proper working policies the employees will effectively perform the
tasks which are assigned to them and this will ensure effective functioning (Gino, Ayal and
Ariely, 2009). The employees will have productive approach to deal with the deceptive
behaviour of the manager at Ark Housing Association. Effective follow up of the policies and
the procedure which are defined to carry out the entire working at Ark Housing Association will
induce the new work criteria and dimensions that will help in enhancing the performance of the
employees. Once the policies and the procedure are defined to the employees then they are
required to follow them. Further, they can also adopt different ways that will ensure that the
employees of Ark Housing Association effectively induce ethical behaviour in their working.
Ark Housing Association can adopt effective framework to ensure that the policies and
procedures are followed in an effectual manner. These policies will articulate the employees to
deal with the unethical behaviour which is being practised by the high level personal within work
environment (Carpenter and Reimers, 2005). Effective norms and procedure should be followed
for the purpose to avoid this. With this, the entire working of Ark Housing Association can be
carried out in an appropriate manner.
This is essential that the employees should be aware of legal actions which may be taken
against the employees if unethical behaviour is being practised within Ark Housing Association.
2
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This will ensure effective follow up of the policies and the procedure which are defined to carry
out the entire working at Ark Housing Association.
Build the culture of transparency, openness and communication: This is the aspect that helps
the individual to deal in an effective manner to overcome the aspect which is related to the
wrong practise that is being carried out by the manager to attain the job and the designation.
Culture is the essential aspect which reflects the entire working of Ark Housing
Association to carry out different operations in an appropriate manner. This will help the
employees to present their viewpoint in the more effective way. By building an effective work
culture the employees will have the transparency in the work that is assigned to them. This will
help the employees to effectively communicate with the other employees and carry out the
operation in an appropriate manner. Ark Housing Association is the large organization as it
includes various departments to carry out entire working with the help of the employees and the
other individuals. This helps in allocating proper resources to manage the entire process within
Ark Housing Association (Rossouw and Van Vuuren, 2003).
With the help of effective work culture and openness the employees will develop
appropriate understanding among the different individual behaviour. This will ensure the
effective success of Ark Housing Association as the entire working is being carried out by
properly following the ethics (Gino and et.al, 2011). This ascertain and ensure that the
employees comfortably carry out the entire work in effectual way without hindering the other
aspects that are associated with the performance of the employees. With the effective
communication is also ensured that the employees enforce the changes that help in an effective
growth and development of the staff as well as of Ark Housing Association (Shaw, 2013). The
transparency will avoid any sort of misrepresentation in the working of the staff as they will
avoid the unethical behaviour to perform their work and role at Ark Housing Association. This
will help to manage the risk aspect that is attached with the different aspects that are associated
with the employees at different level in Ark Housing Association.
b) Select and justify the response that is being adopted
Good ethics induces effective functioning and other aspects within the individual to
determine the entire role in an effective manner. This will help in dealing the entire working in
an appropriate manner (Chiu, 2002).
3
out the entire working at Ark Housing Association.
Build the culture of transparency, openness and communication: This is the aspect that helps
the individual to deal in an effective manner to overcome the aspect which is related to the
wrong practise that is being carried out by the manager to attain the job and the designation.
Culture is the essential aspect which reflects the entire working of Ark Housing
Association to carry out different operations in an appropriate manner. This will help the
employees to present their viewpoint in the more effective way. By building an effective work
culture the employees will have the transparency in the work that is assigned to them. This will
help the employees to effectively communicate with the other employees and carry out the
operation in an appropriate manner. Ark Housing Association is the large organization as it
includes various departments to carry out entire working with the help of the employees and the
other individuals. This helps in allocating proper resources to manage the entire process within
Ark Housing Association (Rossouw and Van Vuuren, 2003).
With the help of effective work culture and openness the employees will develop
appropriate understanding among the different individual behaviour. This will ensure the
effective success of Ark Housing Association as the entire working is being carried out by
properly following the ethics (Gino and et.al, 2011). This ascertain and ensure that the
employees comfortably carry out the entire work in effectual way without hindering the other
aspects that are associated with the performance of the employees. With the effective
communication is also ensured that the employees enforce the changes that help in an effective
growth and development of the staff as well as of Ark Housing Association (Shaw, 2013). The
transparency will avoid any sort of misrepresentation in the working of the staff as they will
avoid the unethical behaviour to perform their work and role at Ark Housing Association. This
will help to manage the risk aspect that is attached with the different aspects that are associated
with the employees at different level in Ark Housing Association.
b) Select and justify the response that is being adopted
Good ethics induces effective functioning and other aspects within the individual to
determine the entire role in an effective manner. This will help in dealing the entire working in
an appropriate manner (Chiu, 2002).
3

The employees need to adopt different strategies to induce the effective business ethics to
perform the entire role and responsibilities within Ark Housing Association. Strategies define the
specific methods that are being adopted by the employees to follow the ethics to carry out the
entire work of Ark Housing Association.
With the adoption of the growth strategies the employees should be provided with the
equal opportunities to deal with the certain issues which are being encountered while carrying
out the various operations and deal with it in an effective manner. This will help the employees
to work in more effectual way. The different prospects will be ascertained as it will ensure that
the bad behaviour is not practised by the employees (Hoffman, Frederick and Schwartz, 2014).
The employer should always deal with the employees in a calm manner as harsh
behaviour result in the negative impact over the performance of the employee. Due to which the
entire working of Ark Housing Association also get affected as people need not like the
threatening behaviour of the higher authority. With the building up of the effective work culture
the employees will have the transparency in the work that is assigned to them. This will help the
employees to effectively communicate with the other employees and carry out the functioning in
an appropriate manner.
Different factors are considered to justify the response with the help of the model and
theory to ensure its relevancy within Ark Housing Association. The behaviour of the individual
determines the entire working of the individual within the organization in an effective manner.
The management should have openness with the employees so that they can directly present their
viewpoints as well as the problems which are being encountered while carrying out the various
operations (Haselhuhn and Wong, 2012).
Due to the unethical behavior of the other personal the performance of the efficient
employee also hinders as they feel as they are not have any policies and procedure to deal with
the situation. Hence, this causes the ill effect over the performance perspective of Ark Housing
Association. Certain aspects are very essential and they help to justify the relevancy with the
aspect that is to be deal out with the issue that is related to the unethical practise of the
individual.
Ark Housing Association has the effective reputation in the business environment in
which it operates. It is very essential to seek the different aspects and achieve the better
perspective to meet the defined goals and objectives in an appropriate manner. This will ensure
4
perform the entire role and responsibilities within Ark Housing Association. Strategies define the
specific methods that are being adopted by the employees to follow the ethics to carry out the
entire work of Ark Housing Association.
With the adoption of the growth strategies the employees should be provided with the
equal opportunities to deal with the certain issues which are being encountered while carrying
out the various operations and deal with it in an effective manner. This will help the employees
to work in more effectual way. The different prospects will be ascertained as it will ensure that
the bad behaviour is not practised by the employees (Hoffman, Frederick and Schwartz, 2014).
The employer should always deal with the employees in a calm manner as harsh
behaviour result in the negative impact over the performance of the employee. Due to which the
entire working of Ark Housing Association also get affected as people need not like the
threatening behaviour of the higher authority. With the building up of the effective work culture
the employees will have the transparency in the work that is assigned to them. This will help the
employees to effectively communicate with the other employees and carry out the functioning in
an appropriate manner.
Different factors are considered to justify the response with the help of the model and
theory to ensure its relevancy within Ark Housing Association. The behaviour of the individual
determines the entire working of the individual within the organization in an effective manner.
The management should have openness with the employees so that they can directly present their
viewpoints as well as the problems which are being encountered while carrying out the various
operations (Haselhuhn and Wong, 2012).
Due to the unethical behavior of the other personal the performance of the efficient
employee also hinders as they feel as they are not have any policies and procedure to deal with
the situation. Hence, this causes the ill effect over the performance perspective of Ark Housing
Association. Certain aspects are very essential and they help to justify the relevancy with the
aspect that is to be deal out with the issue that is related to the unethical practise of the
individual.
Ark Housing Association has the effective reputation in the business environment in
which it operates. It is very essential to seek the different aspects and achieve the better
perspective to meet the defined goals and objectives in an appropriate manner. This will ensure
4
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the effective success of Ark Housing Association as the entire working is being carried out by
properly following the ethics. With the proper analysis the entire working will be carried out in
an effectual manner without hindering the other aspects that are associated with the performance
of the employees.
With the recognition of the requirement of the employees the certain perspective can be
attaine4d that many result in the ineffective behaviour that can be practised by the employees
and the manager to attain the designation. All the aspects need to be evaluated in proper manner
so that the entire working is properly evaluated and the relevancy is justified with the response
which is obtained through the other personnel (Ferrell and Fraedrich, 2014). The employees can
be motivated with the articulation of the different policies that define their roles and
responsibilities within Ark Housing Association to perform the entire work in an effective
manner. This will ensure the effective growth and development within Ark Housing Association
for the employees as they will have the appropriate opportunities to deal with it and make the
functional aspect more effective and efficient.
c) Feedback
Ethics are the essential aspects that need to be followed and the justification which was
drawn over the unethical behaviour of the manager to acquire the job against the
misrepresentation (DesJardins and McCall, 2014). This will induce wrong effect over the
performance of the other personnels as through this they deal with the factors that are not
relevant to carry out the functioning in the professional context.
CONCLUSION
From this report it can be concluded that business ethics need to be followed so that the
performance aspect are not hindered over a greater perspective. This will ensure that the entire
organization operates over the defined policies and the procedure that are ascertained to meet the
desired goals and objectives.
5
properly following the ethics. With the proper analysis the entire working will be carried out in
an effectual manner without hindering the other aspects that are associated with the performance
of the employees.
With the recognition of the requirement of the employees the certain perspective can be
attaine4d that many result in the ineffective behaviour that can be practised by the employees
and the manager to attain the designation. All the aspects need to be evaluated in proper manner
so that the entire working is properly evaluated and the relevancy is justified with the response
which is obtained through the other personnel (Ferrell and Fraedrich, 2014). The employees can
be motivated with the articulation of the different policies that define their roles and
responsibilities within Ark Housing Association to perform the entire work in an effective
manner. This will ensure the effective growth and development within Ark Housing Association
for the employees as they will have the appropriate opportunities to deal with it and make the
functional aspect more effective and efficient.
c) Feedback
Ethics are the essential aspects that need to be followed and the justification which was
drawn over the unethical behaviour of the manager to acquire the job against the
misrepresentation (DesJardins and McCall, 2014). This will induce wrong effect over the
performance of the other personnels as through this they deal with the factors that are not
relevant to carry out the functioning in the professional context.
CONCLUSION
From this report it can be concluded that business ethics need to be followed so that the
performance aspect are not hindered over a greater perspective. This will ensure that the entire
organization operates over the defined policies and the procedure that are ascertained to meet the
desired goals and objectives.
5
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REFERENCES
Books and Journals
Bossaert, D. and Demmke, C., 2005. Main Challenges in the Field of Ethics and Integrity in the
EU Member States. Maastricht: European Institute of Public Administration.
Carpenter, T.D. and Reimers, J.L., 2005. Unethical and fraudulent financial reporting: Applying
the theory of planned behavior. Journal of Business Ethics. 60(2). pp.115-129.
Chiu, R.K., 2002. Ethical judgement, locus of control, and whistleblowing intention: A case
study of mainland Chinese MBA students. Managerial Auditing Journal. 17(9). pp.581-
587.
DesJardins, J.R. and McCall, J.J., 2014. Contemporary issues in business ethics. Cengage
Learning.
Ferrell, O.C. and Fraedrich, J., 2014. Business ethics: Ethical decision making & cases. Cengage
learning.
Gino, F. and et.al., 2011. Unable to resist temptation: How self-control depletion promotes
unethical behavior. Organizational behavior and Human Decision Processes. 115(2).
pp.191-203.
Gino, F., Ayal, S. and Ariely, D., 2009. Contagion and differentiation in unethical behavior the
effect of one bad apple on the barrel. Psychological science. 20(3). pp.393-398.
Haselhuhn, M.P. and Wong, E.M., 2012. Bad to the bone: facial structure predicts unethical
behaviour. Proceedings of the Royal Society of London B: Biological Sciences.
279(1728). pp.571-576.
Hoffman, W.M., Frederick, R.E. and Schwartz, M.S., 2014.Business ethics: Readings and
cases in corporate morality. John Wiley & Sons.
Román, S. and Luis Munuera, J., 2005. Determinants and consequences of ethical behaviour: an
empirical study of salespeople. European Journal of Marketing. 39(5/6). pp.473-495.
Rossouw, G.J. and Van Vuuren, L.J., 2003. Modes of managing morality: A descriptive model of
strategies for managing ethics. Journal of Business Ethics. 46(4). pp.389-402.
Shaw, W., 2013. Business ethics: A textbook with cases. Cengage Learning.
Online
Adams, O., 2013. How To Cope With Unethical Situations At Work. [Online]. Available through:
<http://comerecommended.com/how-to-cope-with-unethical-situations-at-work/>.
[Accessed on 16th January 2016].
6
Books and Journals
Bossaert, D. and Demmke, C., 2005. Main Challenges in the Field of Ethics and Integrity in the
EU Member States. Maastricht: European Institute of Public Administration.
Carpenter, T.D. and Reimers, J.L., 2005. Unethical and fraudulent financial reporting: Applying
the theory of planned behavior. Journal of Business Ethics. 60(2). pp.115-129.
Chiu, R.K., 2002. Ethical judgement, locus of control, and whistleblowing intention: A case
study of mainland Chinese MBA students. Managerial Auditing Journal. 17(9). pp.581-
587.
DesJardins, J.R. and McCall, J.J., 2014. Contemporary issues in business ethics. Cengage
Learning.
Ferrell, O.C. and Fraedrich, J., 2014. Business ethics: Ethical decision making & cases. Cengage
learning.
Gino, F. and et.al., 2011. Unable to resist temptation: How self-control depletion promotes
unethical behavior. Organizational behavior and Human Decision Processes. 115(2).
pp.191-203.
Gino, F., Ayal, S. and Ariely, D., 2009. Contagion and differentiation in unethical behavior the
effect of one bad apple on the barrel. Psychological science. 20(3). pp.393-398.
Haselhuhn, M.P. and Wong, E.M., 2012. Bad to the bone: facial structure predicts unethical
behaviour. Proceedings of the Royal Society of London B: Biological Sciences.
279(1728). pp.571-576.
Hoffman, W.M., Frederick, R.E. and Schwartz, M.S., 2014.Business ethics: Readings and
cases in corporate morality. John Wiley & Sons.
Román, S. and Luis Munuera, J., 2005. Determinants and consequences of ethical behaviour: an
empirical study of salespeople. European Journal of Marketing. 39(5/6). pp.473-495.
Rossouw, G.J. and Van Vuuren, L.J., 2003. Modes of managing morality: A descriptive model of
strategies for managing ethics. Journal of Business Ethics. 46(4). pp.389-402.
Shaw, W., 2013. Business ethics: A textbook with cases. Cengage Learning.
Online
Adams, O., 2013. How To Cope With Unethical Situations At Work. [Online]. Available through:
<http://comerecommended.com/how-to-cope-with-unethical-situations-at-work/>.
[Accessed on 16th January 2016].
6

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