COIT20248 - Information Systems Analysis and Design: UNICEF Child Care

This document presents a comprehensive analysis and design of an information system for UNICEF Child Care, addressing the challenges of manual transactions and inefficient supply management. It includes critical use cases for parents, admin staff, and accountants, outlining processes such as online payments, stock level updates, and account reconciliation. The report features a use case diagram, context-level diagram, level 0 data flow diagram, entity-relationship diagram (ERD), CRUD diagram, and detailed data elements for each entity. A prototype website design illustrates the proposed system's architecture, covering login, payment, reporting, and stock management functionalities. The document concludes by emphasizing the benefits of the proposed system, including efficient resource management, convenient online payments for parents, and automated report generation, enhancing overall operational effectiveness.

1UNICEF Child Care Information Systems Analysis and Design
UNICEF CHILD CARE INFORMATION SYSTEMS ANALYSIS AND DESIGN
By (Student names)
[Class/Course Name]
[Lecture/Professors’ Name]
[University Name]
[City/town where the university is located]
[Date]

2UNICEF Child Care Information Systems Analysis and Design
Table of Contents
1 Introduction.........................................................................................................................................3
2 Critical Use Cases................................................................................................................................3
3 Use case diagram.................................................................................................................................5
4 Context Level diagram.........................................................................................................................6
5 Level 0 data flow diagram depicting all the business process description provided............................7
6 ERD showing all required entities and its relationships.......................................................................8
7 CRUD diagram....................................................................................................................................9
8 The required data elements needed for the data entities.......................................................................9
9 Prototype of website design and architecture.....................................................................................11
10 Individual group member’s contribution towards the development of the project.........................14
11 Conclusion.....................................................................................................................................15
12 Reference.......................................................................................................................................16

3UNICEF Child Care Information Systems Analysis and Design
1 Introduction
The UNICEF child care is an organization based in Australia and it deals with providing the
various children care services where the parents are required to pay some amount for the services
offered, however the company had gained popularity and had opened various branches within the
country.
Currently the organization is using a system that is quite tedious where various transactions are
done manually and through the phone calls transactions where the parents make the payments in
the banks and send the payments details to the organization accountants requesting for the receipt
which is only provided after a period of one week ,the admin staffs on the other side faces
challenges during the ordering and supplying the supplies to the various UNICEF branches since
they have to make the calls to enquire the stock level status and required supplies, however the
accountant in the Sydney branch also faces challenges when trying to reconcile the accounts
from all branches and compute the approximate supplies needed over the four weeks.
As a result the management had decided to come up with a solution of online system that will
eliminate all those problems and enable the parents make payments, receive the
acknowledgement email message without making calls, and generate the end year payment
statement and also eliminate chance of supplies wastage.
This report covers the entire proposed system that will enable the automation of the various
organizational processes, however the various system use cases ,context diagram, level 0
diagram ,the create read update and delete diagram, the entity relationship diagram ,entity data
elements and the system prototype are also covered accordingly.
This system implementation will be helpful to the organization in ordering process, reception of
payments and make it easy for the parents to make their payments online and receive the
acknowledgement messages automatically and also generate the annual payment statement.
2 Critical Use Cases
In this proposed system there are various processes and transaction that will be carried out where
the various people will be interacting with the system to complete a certain request, these
processes are represented by the various use cases which are done by the various actors of the
system (Shelly 2011).Below is the system’s use cases table

4UNICEF Child Care Information Systems Analysis and DesignUSE CASE DESCRIPTION ACTORS
Parents registering in the system The system allow the parents to register their details in the
system that they use to login.
Parents ,children
Parents login the system The parents enter the username and password to access the
payments system.
Parents
Making online payments The parent enters their payments details and the amounts to
pay.
Parent
Receiving the automatic payment
email
The system verifies the payments details and sends the
automatic payments email to the parents.
Parent
Printing payments consolidated
statement
The parent then print the whole year payment report from
the system
Parent
Branch Admin Login system The admin login in the system to access the stock details. Admin staffs
Updating stock level and required
supplies
The admin then updates the remaining stock and the
required weekly supplies.
Branch admin staff
Sydney admin login system The Sydney admin login to access the branches stock
details.
Sydney admin
staff
Checking stock level and required
supplies
The admin verifies the remaining stock and the required
stock for each branch.
Sydney admin
staff
Placing the supplies order The Sydney admin then places the order for the all
branches supplies.
Sydney admin
staff
Receiving the supplies orders The Sydney admin receives the order supplies stock ready
to package for other branches.
Sydney admin
staff
Preparing supplies packages
branches
The admin package the various branches supplies ready for
delivery.
Sydney admin
staff
Delivering the packages branches The TNT courier services then takes the packages to the
respective branches where the branches admin update the
stock and required supplies as well.
TNT courier
Accountant login system The accountant login system to access the system
payments and accounts details.
Accountant,
management
Reconciling the accounts The account reconciles the branches accounts remit monies
received.
Accountant,
management
Checking branches stock level The accountant uses the system to check the stock
available for the branches.
Accountant,
management
Computing the required number of
supplies for 4 weeks
The accountant then calculates using the total required
supplies for the four weeks.
Accountant,
management
Planning the order for supplies Then the accountant plan to order the supplies through the
Sydney admin staff.
Accountant,
management

5UNICEF Child Care Information Systems Analysis and Design
PARENTS
Print consolidated statement
Login system
Login system
Reconcile accounts
BRANCH ADMIN
Login system
Update the stock
Level and required
Supplies
(Longworth 2012).
3 Use case diagram
4 Context Level diagram

6UNICEF Child Care Information Systems Analysis and Design
SYDNEY ADMIN
TNT COURIERS
Deliver the branches package supplies
ACCOUNTANTUNICEF child care system
Receive payment email
Compute 4 weeks supplies
Plan for the order supplies
Login system
Check branches stock level and required supplies
Order supplies
Package branches supplies
(Downs 2011).
5 Level 0 data flow diagram depicting all the business process description provided.

7UNICEF Child Care Information Systems Analysis and Design
8.0
Order supplies
9.0
Receive supplies
10.0
Package supplies
11.0
Deliver branches packages
Accountant
12.0
Reconcile accounts
13.0
Compute 4 weeks supplies
14.0
Plan for supplies
D1 Stock details
D1 Order details
Parents
1.0
Login system
D1 Payments
2.0
Make payments
3.0
Receive parent’s payments
4.0
Receive payment email
5.0
Receive consolidated report
D1 Payment Report 7.0
Check stock level and re
6.0
Update stock level and re
Admin
(Jain 2010).

8UNICEF Child Care Information Systems Analysis and Design
PARENTS
ParentID
FullName
Address
Postalcode
City
PhoneNumber
ChildID
PAYMENTS
PaymentID
Amount
Date
STAFFID
BRANCH
BranchID
Name
City
STAFFID
STAFFS
STAFFID
FullName
Position
Role
PhoneNumber
STOCK
ItemID
ItemName
StockLevel
Requiedsupply
BranchID
CHILDREN
ChildID
Name
Address
PostalAddress
PhoneNumber
Email address
FeeStatus
Receiptneeded
ExtraService
6 ERD showing all required entities and its relationships
(Laplante 2013).

9UNICEF Child Care Information Systems Analysis and Design
7 CRUD diagram
SYSTEM CRUD DIAGRAM
ENTITY PROCESS PARENT
S
ACCOUNTANT ADMIN TNT
COURIER
Login system CR CR CRUD
Make payments CR R
Receive parent’s payments CRU
Receive payment email CRUD R
Receive consolidated report CR R
Update stock level and required
supplies
R CRUD
Check stock level and required
supplies
R CRUD
Order supplies R CRUD
Receive supplies CRUD
Package supplies CRUD
Deliver branches packages CRUD
Reconcile accounts CRUD
Compute 4 weeks supplies CRUD
Plan for supplies CRUD
(Karumanchi 2012).
8 The required data elements needed for the data entities
Below are the various data elements that are required for the identified entities.
NUMBE
R
ENTITY NAME DATA ELEMENTS
1. CHILDREN ChildID
Name
Address
PostalAddress

10UNICEF Child Care Information Systems Analysis and Design
PhoneNumber
Email address
FeeStatus
Receiptneeded
ExtraService
2. PARENTS ParentID
FullName
Address
Postalcode
City
PhoneNumber
ChildID
3. STAFFS STAFFID
FullName
Position
Role
PhoneNumber
4. PAYMENTS PaymentID
Amount
Date
STAFFID
5. BRANCH BranchID
Name
City
STAFFID
6. STOCK ItemID
ItemName
StockLevel
Requiedsupply
BranchID
(Award 2013).

11UNICEF Child Care Information Systems Analysis and Design
LOGIN BELOW
Username
Password
Login Exit
Parent name
Email address
Contacts
Amount
Payment Mode
Mode
9 Prototype of website design and architecture
i. LOGIN PAGE.
ii. PAYMENT PAGE
(Wixom 2016).
MAKE PAYMENTS
PAY Exit

12UNICEF Child Care Information Systems Analysis and Design
iii. CONDOLIDTED REPORT PAGE
(Terry 2013).
iv. UPDATE STOCK LEVEL AND REQUIRED SUPPLIES
(Singh 2016).
MONTH AMOUNT PAID DATE
TOTAL YEARLY PAYMENT --------------------- -----------------------------
CONSOLIDATED REPORT
Exit
Enter the year: Generate report
ITEM NAME AVIALABLE STOCK REQUIRED STOCK
UPDATING STOCK LEVEL AND REQUIRED SUPPLIES
Exit
UPDATE DETAILS