COIT20248 - System Analysis & Design: UNICEF Child Care System Dev

This report analyzes and proposes a system development solution for UNICEF Child Care (UCC), addressing inefficiencies in their donation and supply ordering processes. The project aims to create an online deposit system for donors and an automated ordering system for inventory management. The report details the project scope, objectives, deliverables, and milestones, employing a waterfall approach to system development. It outlines system requirements, including functional and non-functional aspects, and presents a cost-benefit analysis demonstrating the project's financial viability. A project schedule, work breakdown structure, and system information requirement investigation techniques are also included, concluding with reflections on the project's achievements and constraints. The report is designed to streamline UCC's operations and reduce operational costs.

Running head: INFORMATION SYSTEMS ANALYSIS AND DESIGN
COIT 20248: Information Systems Analysis and Design
Term 3, 2017
Assessment 1 - Systems Development
Lecturer: Lecturer Name
Tutor: Tutor Name
Prepared by:
Student Name
Student Number

1INFORMATION SYSTEMS ANALYSIS AND DESIGN
Table of Contents
Introduction......................................................................................................................................2
Project Scope Statement..............................................................................................................2
Project Objectives........................................................................................................................2
Deliverables.................................................................................................................................3
Milestones....................................................................................................................................3
Approach to System Development..................................................................................................4
Systems Requirements.....................................................................................................................5
Project Cost Benefit Analysis..........................................................................................................6
Project Schedule..............................................................................................................................8
System Information Requirement Investigation Techniques........................................................13
Reflections and Conclusions..........................................................................................................13
References......................................................................................................................................14

2INFORMATION SYSTEMS ANALYSIS AND DESIGN
Introduction
This report deals with the case of UNICEF Child Care (UCG) which provides support,
supervision and care to children between the ages of six weeks to 13 years. The children care has
been facing issues due to the current manual process of donations and ordering of supplies.
These processes are inefficient and the report will develop an accurate system which will reduce
their cost of operation.
Project Scope Statement
According to Kerzner and Kerzner, (2017), the essential requirements of the project are
included in the project statement. This will be developed based on the requirements of the
organization and goals of the stakeholders. In this current project, an online deposit system will
be designed and developed so that the donors can conveniently transfer funds with ease. It will
also comprise of development of an ordering system for managing inventory efficiently to reduce
the wastage of resources.
Project Objectives
Harrison and Lock, (2017) states, the project objective constitute the objectives and the
desired outcomes based on the goals of the stakeholders. The objectives of the current project are
as follows:
 To conduct research to identify the specifications of the new system
 To discuss with the project members about the specification of the new system
 To develop the new online deposit and ordering system
 To integrate the system into the current organizational model
 To test the new system to identify required customization

3INFORMATION SYSTEMS ANALYSIS AND DESIGN
 To implement the changes and revamp the system.
Deliverables
As opined by Jaber, et al., (2018), the inputs processes in achieving the goals of the
project are in accordance with the stakeholder objective is known as deliverables. The different
components of projects are information plan, money, hardware, process documents and software.
The deliverables in the current project are as follows:
Task Name Duration Start Finish
1.0 Initiation phase 26 days Wed 4/4/18 Wed 5/9/18
2.0 Planning phase 11 days Thu 5/10/18 Thu 5/24/18
3.0 Implementation phase 77 days Fri 5/25/18 Mon 9/10/18
4.0 Closure phase 3 days Tue 9/11/18 Thu 9/13/18
Milestones
As stated by Montoya and Persson, (2017), there are tasks on the project schedule that
have a timeframe of zero days, which do not have any impact on the overall timeframe of the
work are known as project milestones. These phases are known as milestones which signify the
completion of different phases in the project. The progress of the project can be identified using
the milestone. The completion of each milestone represents the completion of each of the phases.
The milestones in this project are as follows:
Task Name Duration Start Finish

4INFORMATION SYSTEMS ANALYSIS AND DESIGN
Milestone 1: Initial phase completed 0 days Wed 5/9/18 Wed 5/9/18
Milestone 2: Planning phase completed 0 days Thu 5/24/18 Thu 5/24/18
Milestone 3: Implementation phase completed 0 days Mon 9/10/18 Mon 9/10/18
Milestone 4: Closure phase completed 0 days Thu 9/13/18 Thu 9/13/18
Approach to System Development
UNICEF Child Care has identified the different issues faced by the organization. The
system will be developed by the problems such as; supply wastage, inability of getting a proper
statement at the year end and staff’s inability to answer calls and emails from the parents most of
the times.
In this current study, waterfall/gated approach have been used as the project has been
defined in a well defined manner. Moreover, the risk involved in this process and the feedback
cycles used all through the life cycle are minimal (Valacich, George & Hoffer, 2014). This
approach will require a sign off after completion of each of the phases consisting of designing,
development, analysis, requirements, implementation, testing and maintenance. This approach
uses the Big Bang deployment which means that the whole project gets live at once.

5INFORMATION SYSTEMS ANALYSIS AND DESIGN
Systems Requirements
As put forward by Fleming and Koppelman, (2016), requirements are the essentials in
the project required for successfully executing the project. The system requirements are as
follow:
Primary functional requirements
 Online deposit system for parents which will send an automated generated mail to them
after their transactions.
 The clients will be provided with login ID where the data of each of their transaction will
be stored.
 The system of ordering supplies will have to be automated which will be able to manage
stocks in a better way.
Non functional requirements
 Usability of the frequently used functions will have to be tested multiple times. The
critical and the complex functions will also have to be analyzed.
 Reliability of the new system has to be high by keeping the mean time between failures
as long as possible. The system should also consist of requirements which will ease the
monitoring of the system.
 Performance of the system have to be kept high so system response times and peak times
have to be identified to identify the load on the system during the periods of stress.
 Supportability of the system has to be checked so that the new system is cost effective.

6INFORMATION SYSTEMS ANALYSIS AND DESIGN

7INFORMATION SYSTEMS ANALYSIS AND DESIGN
Project Cost Benefit Analysis
The cost benefit analysis is used to understand the benefit of the project in terms of cost in future prospective. In this current study, the given discount rate is and appraisal
period has been taken as 8years which shows that with each passing year the system will provide considerable profit to the organization. The benefit cost ratio highlights that the
benefit achieved in the coming 8 years will be much more than the overall cost of the system in the next 8 years.
Cost Benefit Analysis Development of online deposit
and ordering systemOption 1:
Wednesday, April 04, 2018
Key Assumptions:
Discount Rate 6.00%
Appraisal period (years) 8 years
Summary of the Results of the Analysis:
Capital Costs -$28,480
Whole of Life Costs $925,520
Present Value of Benefits $1,833,823
Present Value of Costs $713,814
Benefit Cost Ratio 2.57
Net Present Value $1,120,010
0 1 2 3 4 5 6 7 8
Year
Discount factor (mid-year) 0.97129 0.91631 0.86444 0.81551 0.76935 0.72580 0.68472 0.64596 0.60940
Discount factor (start of year) 1.00000 0.94340 0.89000 0.83962 0.79209 0.74726 0.70496 0.66506 0.62741
Benefit 1 - Reduction in staff cost $54,000 $64,000 $70,000 $75,000 $100,000 $200,000 $300,000 $400,000 $500,000
Benefit 2 -reduction of food wastage $60,000 $65,000 $75,000 $85,000 $110,000 $110,000 $100,000 $100,000 $100,000
Total Benefits (mid-year) $114,000 $129,000 $145,000 $160,000 $210,000 $310,000 $400,000 $500,000 $600,000
Present Value of Benefits (mid-yr) $110,727 $118,204 $125,344 $130,482 $161,563 $224,998 $273,887 $322,980 $365,638
Present Value of Benefits $1,833,823
Cost 1 - Maintenance cost -$6,000 -$6,000 -$6,000 -$6,000 -$6,000 -$6,000 -$6,000 -$6,000 -$6,000
Cost 2 - Wages -$100,000 -$100,000 -$100,000 -$100,000 -$100,000 -$100,000 -$100,000 -$100,000 -$100,000

8INFORMATION SYSTEMS ANALYSIS AND DESIGN
Total Costs (mid-year) -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000
Capital Costs (at start of year) $28,480 $0 $0 $0 $0 $0 $0 $0 $0
Total Costs -$77,520 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000 -$106,000
Total Capital Costs $28,480
Total Whole of Life Costs -$925,520
Present Value of Costs (mid-year) -$102,956 -$97,129 -$91,631 -$86,444 -$81,551 -$76,935 -$72,580 -$68,472 -$64,596
Present Value of Costs (start year) $28,480 $0 $0 $0 $0 $0 $0 $0 $0
Present Value of Costs (by year) -$74,476 -$97,129 -$91,631 -$86,444 -$81,551 -$76,935 -$72,580 -$68,472 -$64,596
Present Value of Costs -$713,814
Net Cash Flows $36,480 $23,000 $39,000 $54,000 $104,000 $204,000 $294,000 $394,000 $494,000
Net Present Value (by year) $36,250 $21,075 $33,713 $44,038 $80,012 $148,063 $201,307 $254,508 $301,042
Cumulative NPV $36,250 $57,325 $91,039 $135,076 $215,088 $363,152 $564,459 $818,968 $1,120,010
Table 1: Cost Benefit Analysis
1 2 3 4 5 6 7 8 9
-$2
$0
$2 Cost Benefit Analysis: Option 1
Present Value of Benefits ($million)
Present Value of Costs ($million)
Cumulative Net Present Value ($million)
Year
Todays Dollars ($ millions)
Graph 1: Cost Benefit Analysis

INFORMATION SYSTEMS ANALYSIS AND DESIGN 9
Project Schedule
Task Name Duration Start Finish Cost
Development of online deposit
and ordering system
117 days Wed 4/4/18 Thu 9/13/18 $28,480.00
1.0 Initiation phase 26 days Wed 4/4/18 Wed 5/9/18 $7,928.00
1.1 Identifying the specification
for the new system
7 days Wed 4/4/18 Thu 4/12/18 $2,856.00
1.2 Map all the necessary
functional requirement
10 days Fri 4/13/18 Thu 4/26/18 $1,520.00
1.3 Map all the necessary user
requirement
3 days Fri 4/13/18 Tue 4/17/18 $480.00
1.4 Prepare first draft of project
charter
5 days Fri 4/27/18 Thu 5/3/18 $800.00
1.5 Discuss with the team
members and authorities
2 days Fri 5/4/18 Mon 5/7/18 $1,952.00
1.6 Prepare final draft of project
charter
1 day Tue 5/8/18 Tue 5/8/18 $160.00

INFORMATION SYSTEMS ANALYSIS AND DESIGN 10
1.7 Deploy the final draft of
project charter
1 day Wed 5/9/18 Wed 5/9/18 $160.00
Milestone 1: Initial phase
completed
0 days Wed 5/9/18 Wed 5/9/18 $0.00
2.0 Planning phase 11 days Thu 5/10/18 Thu 5/24/18 $2,432.00
2.1 I Identify the hardware
required
7 days Thu 5/10/18 Fri 5/18/18 $560.00
2.2dentify the software required 7 days Thu 5/10/18 Fri 5/18/18 $504.00
2.3 Identifying the requirement
for network development
5 days Thu 5/10/18 Wed 5/16/18 $760.00
2.4 Determine the required
Database management
4 days Mon 5/21/18 Thu 5/24/18 $608.00
Milestone 2: Planning phase
completed
0 days Thu 5/24/18 Thu 5/24/18 $0.00
3.0 Implementation phase 77 days Fri 5/25/18 Mon 9/10/18 $14,784.00
3.1 Upgrading the existing
software and hardware
30 days Fri 5/25/18 Thu 7/5/18 $4,560.00
3.2 Develop suitable database 15 days Fri 5/25/18 Thu 6/14/18 $2,280.00
3.3 Integrating the new system 25 days Fri 7/6/18 Thu 8/9/18 $3,800.00

INFORMATION SYSTEMS ANALYSIS AND DESIGN 11
3.4 Conduct Testing 10 days Fri 8/10/18 Thu 8/23/18 $1,520.00
3.5 Identify the modifications
required
2 days Fri 8/24/18 Mon 8/27/18 $624.00
3.6 Making required changes 7 days Tue 8/28/18 Wed 9/5/18 $1,064.00
3.7 Launching the new system 3 days Thu 9/6/18 Mon 9/10/18 $936.00
Milestone 3: Implementation
phase completed
0 days Mon 9/10/18 Mon 9/10/18 $0.00
4.0 Closure phase 3 days Tue 9/11/18 Thu 9/13/18 $3,336.00
4.1 Project and Process review 2 days Tue 9/11/18 Wed 9/12/18 $1,952.00
4.2 Project Document 1 day Thu 9/13/18 Thu 9/13/18 $408.00
4.3 Project Member Sign off 1 day Thu 9/13/18 Thu 9/13/18 $976.00
Milestone 4: Closure phase
completed
0 days Thu 9/13/18 Thu 9/13/18 $0.00
Table 2: Project Schedule

INFORMATION SYSTEMS ANALYSIS AND DESIGN 12

13INFORMATION SYSTEMS ANALYSIS AND DESIGN
Figure 1: Gantt chart

14INFORMATION SYSTEMS ANALYSIS AND DESIGN
Work Breakdown Structure
Development of online
deposit and ordering
system
1.0 Initiation phase
1.1 Identfying the
specifcation for the new
system
1.2 Map all the necessary
functional requirement
1.3 Map all the necessary
user requirement
1.4 Prepare first draft of
project charter
1.5 Discuss with the team
members and authorities
1.6 Prepare final draft of
project charter
1.7 Deploy the final draft
of project charter
Milestone 1: Initial phase
completed 2.0 Planning phase
2.1 I Identify the hardware
required
2.2dentify the software
required
2.3 Identifying the
requirement for network
development
2.4 Determine the
required Databased
management
Milestone 2: Planning
phase completed 3.0 Implementation phase
3.1 Upgrading the existing
software and hardware
3.2 Develop suitable
database
3.3 Integrating the new
system
3.4 Conduct Testing
3.5 Identify the
modifications required
3.6 Making required
changes
3.7 Launching the new
system
Milestone 3:
Implementation phase
completed
4.0 Closure phase
4.1 Project and Process
review
4.2 Project Document
4.3 Project Member Sign
off
Milestone 4: Closure
phase completed
Figure 2: Work Breakdown Structure

15INFORMATION SYSTEMS ANALYSIS AND DESIGN
System Information Requirement Investigation Techniques
The system information requirement investigation techniques used in the project are
surveys and interviews, reviewing existing similar systems, developing prototypes and
conducting sessions for joint application design (Laudon & Laudon, 2016). These processes will
be used to investigate the requirements and the different ways it can be mitigated.
Reflections and Conclusions
This report has been able to develop a successful project plan with a costs benefit
analysis which shows that the project will be highly beneficial for the organization. The project
schedule shows most of the tasks are critical tasks and changes can only brought to the non
critical tasks. Thus, it can be concluded that if the project requirements are followed as per the
plan, the organization will benefit from installing the new system.

16INFORMATION SYSTEMS ANALYSIS AND DESIGN
References
Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management.
Project Management Institute.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach.
Routledge.
Jaber, H., Marle, F., Vidal, L. A., & Didiez, L. (2018). Criticality and propagation analysis of
impacts between project deliverables. Research in Engineering Design, 29(1), 87-106.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Montoya, J. H., & Persson, K. A. (2017, April). The Materials Project: Milestones, Challenges,
and Opportunities in High-Throughput Computational Materials Science. In Meeting
Abstracts (No. 35, pp. 1666-1666). The Electrochemical Society.
Valacich, J., George, J., & Hoffer, J. (2014). Essentials of systems analysis and design. Prentice
Hall Press.