This report provides a comprehensive analysis of Unilever's supply chain management practices. It begins with an introduction to supply chain management, emphasizing its role in converting raw materials into finished products and achieving a competitive advantage. The report then delves into specific areas, including customer service through inventory management, detailing Unilever's strategies for optimizing inventory levels and employing technologies like barcodes. Transportation services are examined, highlighting Unilever's commitment to reducing carbon emissions through strategies like reducing kilometers traveled and adopting alternative fuels. Warehousing and capacity management are explored, with a focus on Unilever's warehouse in Brazil and its operational efficiency. The report also discusses Unilever's competitive advantages, such as cost, time, quality, and flexibility strategies. Critical issues faced by Unilever, including customer relationship management, risk management, increased costs, operational complexities, and understanding supplier capabilities, are identified. The report concludes by outlining how Unilever handles these problems through strategic planning and other proactive measures, and offers recommendations for further supply chain improvements.