This report provides an analysis of the role of unions, specifically focusing on the NSW worker dispute in Australia. It begins with an introduction to the dispute, highlighting the issues of wages and working conditions that led to the 24-hour strike by rail, bus, and tram workers. The report then delves into the general role of unions in protecting workers' rights, improving workplace environments, and fostering healthy relationships between management and employees. The success of the NSW worker union in addressing the workers' grievances is evaluated, noting both its achievements in drawing attention to the issues and its failures in achieving complete resolution. Recommendations for improving union effectiveness, such as maintaining professionalism and focusing on long-term solutions, are provided. Finally, the report discusses the broader implications of unions in contemporary Australian society, emphasizing their importance in upholding employment standards and advocating for fair treatment of workers. Desklib offers a variety of resources for students, including solved assignments and past papers, to further explore these topics.