Business Information Technology Systems for British Plc: An Overview

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This report provides a comprehensive analysis of the utilization of IT systems within British Plc, a medium-sized organization with subsidiaries in various industries. The report examines the application of IT across different departments, including finance, marketing, research and development, and human resources, highlighting how IT supports key functions such as data processing, decision-making, and customer satisfaction. The report further explores how IT systems contribute to the attainment of business objectives, covering aspects like product development, process improvement, cost efficiency, and globalization. Different data storage methods are also analyzed. Finally, the report offers recommendations for addressing business problems and leveraging IT to gain a competitive advantage. The report emphasizes the importance of IT in enhancing operational efficiency, improving customer service, and driving overall business growth within British Plc.
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Unit 33 Business
Information Technology
Systems
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Table of Contents
INTRODUCTION...........................................................................................................................1
P1 Examine utilisation of IT systems within distinct functions of British Plc...........................1
P2 Justify how IT system contribute within objectives attainment.............................................3
P3 Analysis of ways for responding to IT needs of British Plc..................................................4
P4 Evaluation of IT systems for supporting value added change...............................................5
P5 Recommendation for addressing business problems.............................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8
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INTRODUCTION
Business system is mainly a segregation of policies, equipments and computer facilities
in order to effectively coordinate activities and function that undertakes within an organisation.
Information technology is termed as use of computers in order to create, store and posses data
and information hat further aid organisation to accomplish their goals and objectives in well
defined manner (Anttila and Jussila, 2013). In order to gain strong competitive edge organisation
is required to undertake use of Information techniques as to operate their functions within
required standards as to fulfil organisational goals and objectives in best effective manner.
Present report has been conducted on, British Home Plc. It is a successful medium sized group of
organisations while having subsidiaries in different industries. In this report formative
discussions has been mad on utilization of information technology system along with its
contribution. Further numerous ways to handle data as well as assets have been covered in this
report. Lastly project include value added change along with recommendations as to assist
organisation to take advantage of Information technology system within their organisational
workplace.
P1 Examine utilisation of IT systems within distinct functions of British Plc.
Information technology system is termed as a numerous set of elements that aid
organisation to manage data processing along with storage in well effective manner. With the
help of this company can effectively able to execute their activities related to decision-making,
communication, data analysis, record keeping in well effective manner (Zhang and Wen, 2015).
British Plc can take use of information technology as to frame strategies and further enable them
to gain more competitive advancements. In addition with this, it further aid organisation to
satisfy their customers in well effective manner by offering them competitive services. As in
today's modern world customers are mainly tend towards online purchase. Thus, with the
implementation of information technology system British Plc can enable their customers to make
online purchase in best effective manner and further ensure their satisfaction and more
competitive advantage.
Finance department:
This department is one of the most important segment in an organisation as with the
effective management of organisation financial resources company can effectively able to
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execute their activities in proper budget and in cost effective manner. In this a single mistake can
lead organisation to face serious issue that further affect other departments within organisation.
This can be overcome by British Plc with the implementation of software. As in this they can
save their data and information in well defined and accurate manner. In addition with this, with
the use of information technology organisation can reduce risk of errors with the help of which
they can execute their daily basis operations in best effective manner (Filser, Kraus and Märk,
2013).
Marketing department:
This department within organisation is most crucial segment that not only increase brand
image of organisation but also allow them to attract large base of customers along with higher
profitability. Thus, organisation can significantly able to increase their marketing efficiency by
undertaking use of information system. As it allow British Plc to attract customers from different
locations and offer them satisfactory services. In addition with this organisation can conduct their
marketing activities on online platform as to ensure more competitive advancements. Mentioned
below there are numerous ways that can be undertaken by British Plc as to use information
technology:
Content creation: With the implementation of information technology British Plc can
undertake use of software to conduct activities related to contents of advertising and word
processing and further cross check them in order to make necessary changes. In addition
with this organisation can also utilize online templates as to gain more competitive
advancements (Winnard and et. al., 2014).
E-commerce: It has been signified that British Plc offer their services in numerous
segments in different sections of United Kingdom. Thus, in order to effectively execute
all functions of different departments company by using information technology system
can execute their daily basis operations in well effective manner. In addition with this,
organisation can conduct their operations with the use of electronic commerce rather than
traditional methods. It further allow company to execute their functions in cost effective
manner and increase satisfaction level of their customers.
Research & Development department:
Marketing department hold the responsibility to allocate information and data from
different sources and identify current needs and trends that are prevailing in marketplace. With
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the help of this department organisation frame strategies as to fulfil needs of customers in best
effective manner while ensuring higher growth and profitability. As British Plc conduct their
operations in different sectors thus, with the implementation of information technology system
company can effectively able to gather data and information and can further identify strategies of
competitors as to gain more competitive advantages.
Human resource department:
Human resource department is one of the most important segment in an organisation as it
is responsible to recruit potential candidates for different departments within an organisation
(Saleem and et. al., 2019). Thus, with the effective use of information technology system British
Plc can effectively able to attract potential, skilled and effective candidates from all around the
world. In addition with this, with the implementation of information technology system proper
screening of candidates can be done and further effective training can be provided to them as to
increase their performance level. This further aid organisation to accomplish their goals and
objectives within specified period of time. Mentioned below certain functions of HR with the use
of information technology is being defined below:
Online advertisements: Information technology will effectively aid British Plc to have
significant growth opportunity as to grab attention of large base of customers. In addition
with this, it also allow organisation to conduct online advertising as to recruit potential
candidates. In addition with this, with the help of online advertising company can able to
conduct screening of employees that further allow them to execute their functioning in
cost effective manner and gain successful outcomes.
Email: With the help of this individuals can have information regarding to vacancies in
particular organisation. Thus, it is essential for human resource manager of British Plc to
undertake use of Information technology system as to undertake use of different online
job portals as to attract large base of candidates towards organisation. It further allow
them to execute their operation in cost and time effective manner.
P2 Justify how IT system contribute within objectives attainment
Information technology system effectively aid all the form of organisations by offering
them appropriate software to execute their functioning in best effective manner. It further benefit
them to increase efficiency of their performance and ensure more successful end outcomes (No,
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An and Park, 2015). It is important for British Plc to implement information technology system
as to accomplish organisational goals and objectives in specified period of time.
Product Development:
Information technology system effectively assists an organisation to identify market
conditions and further undertake product development process in well effective manner. In
context with British Plc company can take advantage of marketing and proprietary intelligence
as to effectively conduct their functions. For this company can use CAD designing as well as
other manufacturing software as to operate their functioning in best effective manner. Further it
has been identified that British Plc can undertake information technology system as to design
product and services as per according to the need and requirement of consumers.
Process improvisation:
ERP is mainly undertaken by management as to have review of sales that duly takes
place while operating daily basis operations. In addition with this, British Plc can take advantage
of Distinct legacy systems in order to conduct activities related to marketing, finance and other
functional areas. This lead them to provide best effective services to customers while ensuring
high growth opportunity for firm. In addition with this, British Plc can effectively undertake
resource planning system as to make sure that all the operations within their different segment is
being carried out in accurate, quick and precise manner.
Cost efficiency:
Implementation of Information technology system on initial stage proves to be a costlier
application for organisation but for long term this will effectively provide numerous form of
benefits to organisation. Thus, with the use of information technology system British plc can
effectively able to conduct their financial activities and can further reduce errors that will further
lead towards less wastage and accomplishment of organisational goals in best effective manner.
In addition with this, with the due implementation of effective information technology system
unnecessary cost can be reduced by organisation that aid them to increase their overall
profitability ration in well defined manner.
Competitive edge:
With the implementation of information technology British Plc can effectively able to
maximise their existing processes and ensure more competitive growth advancements. In this it
has been determined that organisation can offer services to their customers via online mode
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along with allowing them online payment by undertaking strong and secure channels. With the
help of this they can satisfy customers in best effective manner (Paul, Yeates and Cadle, 2014).
In addition within this by undertaking numerous tools and measures British Plc can gain more
competitive advancements. Further it has been identified that entity by using TPS (transaction
processing system), e-commerce, rapid prototyping and more can effectively able to maximize
their performance in best effective manner.
Globalization:
With the help of managing operational flexibility within competitive environment, British
Plc can effectively able to ensure their long term sustainability within evolving environment and
can further able gain more financial stability. In addition with this, it allow organisation to stay
one step ahead of their competitors while having surety of affirmative in agonistic marketplace.
It has been identified that British Plc offer operate their functioning in different segment. Thus,
with the help of information technology system organisation can able to implement software
with the help of which they can execute their operations in well effective manner. As with the
help of this system organisation can able to communicate with different units in different
locations and ensure effective accomplishment of organisational goals and objectives in due
period of time (Saleem and et. al., 2019). In addition with this, it has been determined that British
Plc can undertake use of networking technologies like video conferencing as to execute their
operation in time effective manner.
According to the above discussion, it has been identified that information technology
effectively aid British Plc to undertake their operations and activities in best effective manner
while ensuring effective end outcomes. It further allow them to accomplish their goals and
objectives in perfect framework of time and in cost effective manner.
P3 Analysis of ways for responding to IT needs of British Plc
Data storage is mainly termed as a procedure of effective possession of information
through use of technology that is further being designed to access and keep according to the
requirement of individual (Müller and Pfleger, 2014). In addition with this, it is a piece of
technology that is mainly undertaken to keep information permanently or temporarily in
organized form. Mentioned below different types of storage:
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Dynamic storage: It defined that power is mainly required to maintain data. For an
instance, random access memory elaborate internal storage space that is further being offered by
each each system and space vary accordingly.
Static storage: Such kind of device is liable for maintaining data when power is off. It involves
distinct options and they are specified below:
Optical storage: It can be utilised by British Plc for storing information temporarily such
as data that is linked with peculiar task. An example of optical storage includes DVD's,
Blu-rays and CD's. Such kind of methods makes use of bumps along with lasers for
encoding information.
Flash storage: Within this, technologies are undertaking use of electronics such as flash
memory within which data is mainly present in both forms namely readable and writeable
(Labaki, Michael-Tsabari and Zachary, 2013). In addition with this, it can effectively
being kept when when power get turned off.
Magnetic storage: These form of storage devised are hardly undertaken by organisations
as in this they utilize magnetism and small metals that can further being merged with
plastic films. It is mainly conduct to encode information and further include floppy disks,
hard disks, cassettes and DAT tapes.
Cloud storage: It illustrates remote variations of types that are illustrated in the above
sections. The example of such kind of storage is Amazon's AWS and Microsoft's Azure.
British Plc can effectively undertake cloud services such storage as to effectively operate
their functioning. For an instance, organisation can adopt for features that mainly depend
on their requirement and further pay them accordingly. In this, if entity need to make
expansion of shrink storage space the they can undertake this accordingly.
Data management: British Plc by undertaking use of cloud storage as it allow them to
have intensified security options according to the data needs and further can have access
to information according to organisation requirements. In addition with this, with the help
of this organisation can save their unnecessary cost that they have to made to store,
manage and secure data (Saleem and et. al., 2019).
Knowledge management: This procedure is mainly linked with creation, sharing, usage
and management of information within an organisation. In addition with this, it is a
multidisciplinary approach through which British Plc can further able to accomplish their
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goals in well defined manner. As by having prior utilisation of knowledge British Plc can
create values with the help of this best effective outcomes are ensured.
Communication management: It is mainly a process of organized planning, observance,
execution and evaluation if all channels through which effective interaction occurs within
an organisation (Winnard and et. al., 2014). As information technology system aid British
Plc to manage information and knowledge in best effective manner that further aid in
formulating communication. It later allow organisation to create a strong and formative
influence over stakeholders & projects that are being undertake by British Plc.
Customer relationship management: With the significant use of information
technology system at workplace organisation can effectively able to develop formative
relationship with their customers and can further able to provide them satisfactory
services. With the utilization of IT system British Plc can undertake activities related to
text messages, emails and other online mediums as to formulate communication with
their employees. This allow organisation to gain more competitive advancements as
compared to their competitors.
P4 Evaluation of IT systems for supporting value added change
Information system is termed as a software with the help of which organisation can
effectively able to analyse data and execute their functioning in best effective manner
(Hajiheydari and Zarei, 2013). It has been determined that with the formative use of information
technology system British Plc can effectively able to make conversion of raw data into
consequential information in respect with future perspectives. With the effective use of this
system organisation can further accomplish their goals and objectives in best effective manner
and can further able to gain more competitive advantages. In relation with this, mentioned below
some of the certain factors that has been defined below in context with British Plc.
Information storage & analysis:
As per according to the present context, it has been identified that British Plc undertake
use of traditional methods as to store that data such as manually on registers and in hard copy
format. Thus, with the effective utilization of information system organisation can store data in
sophisticated and comprehensive manner. For an instance, with the use of cloud computing in
order to store their data. This further allow them to have access to data anywhere and whenever.
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It further lead towards more effective accomplishment of organisational goals and objectives on
time effective manner.
Formulation of decisions:
It has been signified that sustainability as well as performance of an organisation mainly
depend on the manner in which they undertake decisions (Goel, S., 2013). In this, as to ensure
efficiency of decision-making process organisation is required to have data from well defined
sources. In context with British Plc organisation can undertake use of KMS ( knowledge
management system) as to acknowledge data in well defined manner and execute decision-
making process in well defined manner.
As per the above mentioned discussion, it has been analysed that information system
effectively allow organisation to gain best effective results within specified period of time. In
addition with this, value added services also aid entity to gather information from effective
sources and further use them to devise strategies as to manage activities and functions within
British Plc. With the implementation of information technology system organisation can further
execute their functioning in cost and time effective manner while ensuring more competitive
advancements.
P5 Recommendation for addressing business problems
British Plc is recommended to use Information technology system as to ensure more
sustainable position in marketplace. With the help of this, organisation can effectively able to
determine current prevailing need, demand and trend within marketplace and further satisfy them
accordingly (Chan, H.C., 2015). In addition with this organisation is required to utilize latest
technology as to stay one step ahead of their competitors. Along with this, it has been determined
hat POS allow entity to significantly enhance their overall sales margin. While TPS aid them to
have an appropriate framework that will lead towards smoothing their process as to further carry
out transactions in best effective manner. In addition with this, information system application
allow them to deliver services to customer via electronic mode in cost effective manner and
further ensure their maximum satisfaction towards organisation.
Conclusion
As per the above mentioned report, it has been concluded that information technology
system play key essential role as with the effective implementation of this organisations can
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effectively able to deliver best services to their customers. It further allow entity to allocate
informations and data from numerous sources and further use them to formulate strategies
according to customers and market demand. Along with this, information technology system aid
company to deliver results in time and cost effective manner and further ensure profitability and
productive outcomes.
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References
Books & Journals
Anttila, J. and Jussila, K., 2013. An advanced insight into managing business processes in
practice. Total Quality Management & Business Excellence, 24(7-8), pp.918-932.
Blunden, R., Michael-Tsabari, N. and Algarin, J.O.R., 2013. Analyzing family business cases:
Tools and techniques. Case Research Journal, 33(2), pp.1-20.
Chan, H.C., 2015. Internet of things business models. Journal of Service Science and
Management, 8(04), p.552.
Cosenz, F., 2017. Supporting start-up business model design through system dynamics
modelling. Management Decision, 55(1), pp.57-80.
Filser, M., Kraus, S. and Märk, S., 2013. Psychological aspects of succession in family business
management. Management Research Review, 36(3), pp.256-277.
Goel, S., 2013. Relevance and potential of co-operative values and principles for family business
research and practice. Journal of Co-operative Organization and Management, 1(1),
pp.41-46.
Greasley, A., 2017. Simulation modelling for business. Routledge.
Hajiheydari, N. and Zarei, B., 2013. Developing and manipulating business models applying
system dynamics approach. Journal of Modelling in Management, 8(2), pp.155-170.
Jarillo, J.C., 2013. Strategic networks. Routledge.
Kim, Y.J., 2015. Convergence of Business Information System Process using Knowledge-based
Method. Journal of the Korea Convergence Society, 6(4), pp.65-71.
Labaki, R., Michael-Tsabari, N. and Zachary, R.K., 2013. 31 Emotional dimensions within the
family business: towards a conceptualization.
Lim, L.Y., 2017. The evolution of Southeast Asian business systems. Business, Government and
Labor: Essays on Economic Development in Singapore and Southeast Asia, p.243.
Müller, A.L. and Pfleger, R., 2014. Business transformation towards sustainability. Business
Research, 7(2), pp.313-350.
No, H.J., An, Y. and Park, Y., 2015. A structured approach to explore knowledge flows through
technology-based business methods by integrating patent citation analysis and text
mining. Technological Forecasting and Social Change, 97, pp.181-192.
Paul, D., Yeates, D. and Cadle, J. eds., 2014. Business analysis. BCS, The Chartered Institute for
IT.
Saleem, H. and et. al., 2019. Novel Intelligent Electronic Booking Framework for E-Business
with Distributed Computing and Data Mining. IJCSNS, 19(4), p.270.
Winnard, J. and et. al., 2014. Surviving or flourishing? Integrating business resilience and
sustainability. Journal of Strategy and Management, 7(3), pp.303-315.
Zhang, Y. and Wen, J., 2015, February. An IoT electric business model based on the protocol of
bitcoin. In 2015 18th International Conference on Intelligence in Next Generation
Networks (pp. 184-191). IEEE.
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