Unit 6: Managing a Successful Business Project Report: Nestle

This report examines how multinational companies, using Nestle as a case study, enhance their recruitment, selection, and training processes to meet international standards. The report begins with an introduction outlining the importance of these HR activities and the research aim, objectives, and questions. Task 1 covers project aims, objectives, and the project management plan, including scope, communication, resources, quality, cost, time, and risk factors. Task 2 delves into research methodologies, differentiating between primary and secondary research, qualitative and quantitative research, and the use of sampling and questionnaires. Task 3 focuses on the application of research, utilizing various tools and techniques, and concludes with recommendations. Task 4 assesses the value of research in meeting objectives and enhancing learning and performance. The report concludes with references.

Unit 6 – Managing a
Successful Business Project

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Project aim and objectives.....................................................................................................4
P2 Project Management Plans.....................................................................................................5
P3 Work Breakdown Structure and Gantt chart..........................................................................7
TASK 2............................................................................................................................................9
P4 Research Methodologies........................................................................................................9
TASK 3..........................................................................................................................................11
P5 Research and data using appropriate tools and techniques..................................................11
P6. Recommendation for given research..................................................................................16
TASK 4..........................................................................................................................................16
P7 Value of undertaking research for meeting objectives and own learning and performance.
...................................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES .............................................................................................................................17

TOPIC: “How do multinational companies improve the recruitment, selection and training
of their employees to meet International requirements”?
INTRODUCTION
Recruitment is an chain of activities that conducting after identifying organisational need
to give employ an individual by application forms that arrived in an organisation for a particular
designation. Selection consist of various process involved in which to choose right kind of
applicant that suitable for a particular designation. Then training refers to kinds of processes to
make sure that individual have potential skills, knowledge and capabilities to reach at desirable
outcomes within an organisation (Bartlett, Doz and Hedlund, 2013.). These all are major
Human resources activities and the major concern over here that ways by which multinational
organisations can improve these processes by meet requirement of international standards. This
report is based on Nestle which is an Swiss multinational food and drink providers and its
headquarter is in Switzerland. It is one of the largest food provider in whole world in context of
revenue since 2014. this research project is based on how an organisation can be enhance of key
Human resource activities in which recruitment, selection and training with development as per
the international standards.
TASK 1
P1 Project aim and objectives.
For an organisation it is very important to select best and competent staff members that
can give their full potential (Basu, 2017. ). For that organisation uses various kinds of methods
and techniques that helps to attain competent staff members and after selecting candidates
organisation have to give proper training and development so that they can understand work
behaviour. With help of skilled workforce organisation can be able to operate at global level so
in that case importance of recruitment, selection and training enhances in positive way. To
remain always competitive as Nestle is an multinational brand name as human resource is one of
most precious assets for an
Research Aim:
“To analyse various ways through which multinational companies can improve
recruitment, selection and training of their employees in order to meet international
requirements”. - A case study on Nestle.

Research Objectives:
 To analyse requirement of implementing changes in Recruitment, selection and training
methods in an organisation.
 To identify Tools and techniques by which organisation can amend in their present way
of recruitment, selection and training with development.
Research Questions:
 What are the requirement of implementing changes in Recruitment, selection and training
methods in an organisation.
 What can be the Tools and techniques by which organisation can amend in their present
way of recruitment, selection and training with development.
P2 Project Management Plans.
Project management plan is an written document that used to describe every step or
phrase of a project (Doherty, Ashurst and Peppard, 2012.). In project management plan
encompasses initiating, planning, executing, monitoring and closing. That research project based
on importance of human resource activities and need to bring modification with motive of
meeting global standards. To examine that concern in better way Nestle have to determine their
scope, cost, risk factor, communication channel, resources and many more that helps in taking
important decisions at appropriate time.
Project Topic: “To adopt various methods for selecting best and competent staff members that
can be able to meet international standards”?
Project aim and objectives: The aim of research project is “To adopt various methods for
selecting best and competent staff members that can be able to meet international standards”- A
case study on Nestle. Similarly, objectives of project are:
 To analyse requirement of implementing changes in Recruitment, selection and training
methods in an organisation.
 To identify Tools and techniques by which organisation can amend in their present way
of recruitment, selection and training with development.
Scope: This research project is based on evaluating the ways by which organisation can select
and retain most competent staff members to remain always in leading position at world wide.

Nestle is an multinational brand name and serves simultaneously in many countries. In that
condition they require most competent staff that can be able to meet international standards. To
accomplish these objectives organisation have to reform in their existing ways and methods to
select and retain employees so that they can remain always competitive in fierce competitive
world. It plays very important role in context of Nestle because human resources is one of most
important part of an organisation that helps them to give delighted experience to consumers.
Communication: Communication is one of important attribute to accomplish a project in
successful manner. To retain best and competent staff members organisation have to adopt two
way communication method in which higher authority and subordinates can share potential
knowledge and information to right people at right time (Dutta and Bose, 2015.). In context of
Nestle to select best and competent staff members organisation have to communicate in their
internal organisational structure about what kind of skills and capabilities are require for an
organisation to meet international standards.
Resources: To reach at objectives and goals of an organisation various kinds of resources such
as tools and techniques, manpower and finance to operate at global level. Sharing of knowledge
and information to right person about potentiality require to operate at international level so that
major benefits should be occur and organisation can enlarge business opportunities.
Quality: Quality is one of major attributes to gain desirable outcomes. For an organisation
qualitative results helps in taking important decisions that ways and methods that helps in
selecting and retaining best and competitive staff members (Drucker, 2012. ). To measure
quality of results some standards should be set such as benchmarking and to reduce wastage
various techniques should be adopted. By adopting various practices that helps in evaluating
that results are positive and negative so that accordingly strategies should be framed.
Cost: Before conducting research organisation have to evaluate cost that associated with each
and every factor. By evaluating cost organisation can take important decisions that they are
capable to organise that kinds of research or not in proper way. To complete that project Nestle
have to bear 60K Euro by making whole investment of £80 million so for that they have to
accumulate resources from various sources to reap important benefits out of it.
Time: Time frame is an important attribute to accomplish goals and objectives at pre
determined time period. If organisation fail to attain desirable objectives at right time it create

harmful effects on their profitability and sustainability. To conduct research and get reliable
source of information occurs approximately 8 to 10 months and in gaining positive outcome
within 6 months.
Risk: Risk is an important factor that associated with every object that exist on earth. Before
conducting research and development it is very necessary to measure the risk factor so that
proper measures to get rid from existing risk in research. By adopting risk mitigation strategies
organisation can be able to get desirable outcomes without any harmful effects.
P3 Work Breakdown Structure and Gantt chart.
Work break down structure is a main project that organizes works of a team in different
manageable sections (Hillson, 2017.). WBS structure helps in dividing complex tasks or projects
into smaller and manageable way to understand in better way. Majorly project managers avail
that method to simplify the projects to execute in better way. It is not restricted to limited spheres
while apply it but applicable for any kinds of project in research.

Gantt chart:
Gantt chart is an horizontal bar chart that represents in visual form a project plan in
specific time period. In Gantt chart all tasks involved in a project with orders with a pre
determined time scale (Jeston, 2014.). It is used by everyone to get visualise their tasks in proper
way to plan long range projects or waterfall projects kinds of construction, military and
engineering and many more.

TASK 2
P4 Research Methodologies
Research Methodologies is considered as the plan for conducting research that involves
the following:
 Primary Research: This is considered as the kinds of research that performed
independently through people. It is the direct sources of research through which data are
accumulated from the clients (Larson and Gray, 2017). This types of the research is
performed by interviews, surveys and questionnaires. Moreover this is the time taking as
well as costly method but facilitate effective outcomes. Mostly this research is performed
in open and close minded that includes long interview procedures but the data that is
accumulated is relevant and precise as well. The advantage of this particular research is
that people can obtain instant outcomes from the clients.
 Secondary Research: This considered as the kinds of research that publish data
accumulated as well as arranged through others. It is performed by report as well as
descriptive analysis of business or government agencies. This particular research saves
time as well as not so costly but outcomes may not so much relevant as few or another
defects may be there. Moreover, the data collected may not be be so precise. This do not
have long process as well as facilitate advantage as information is generally accumulated
from books, websites, newspapers and so on. The data acquire from this particular
research do not provide effective outcomes as they has to wait for clients feedback and
also is type of theoretical sampling.
Thus, researcher have to consider the dat that is accumulated through primary research in
order to obtain accurate information through formulating questionnaire.
 Qualitative Research: This type of primary research that acquire information open
mindedly from participants. This is performed by group discussion, personal interview
and many more (Morris, 2013.). It acknowledge the behaviour of the individuals its
perception and thoughts. The analysis is performed in qualitative research may be
interpreted, subjective and non statistical. This particular examine the issues deeply as
well as facilitate solutions. The data accumulated into qualitative research are not so large
and are into respondents language.

 Quantitative Research: It is the research that is accumulated into numerical form as
well as transform statistical data. This generate outcomes through thoughts, perceptions,
behaviours of the human which is collected during survey. It is generally descriptive and
simple to acquire. Herein, researcher perform survey through telephonic interview, online
and many more. This is also considered as the type of objective research as well as
concentrate more upon outcomes.
After examining both the research, investigator have to considered qualitative method for
accumulation of information through examining all aspects in order to obtain relevant outcomes.
 Sampling: This is considered as the number of surveys which is performed at larger scale
as well as is one factors that are helpful in research. This aids in ascertaining the
outcomes of research which is performed (Nicholas and Steyn, 2017. ). This is simple to
examine but in case any kinds of errors are identified into surveys may impact the whole
outcomes. The benefits of sampling is that, it is not so expensive as well as accumulate
information quickly in comparison to another techniques of research. The investigator
have utilise random sampling method in which sample size is 15.
 Questionnaire: This is considered as the instrument which contain several questions for
accumulating information from various participants.
Questionnaire
Name:
Age:
Contact:
Address:
Q1. Is modification in Human resource functions proved beneficial for Nestle to reap
important benefits?
a. Yes
b. No
Q2. Is another way to selecting and retaining candidates helps them to achieve their
objectives?
a. Yes
b. No
Q3. Does training program proved helpful in giving skills and capabilities to existing staff

members?
a. Agree
b. Disagree
Q4. What are the important components which required by Nestle in their human
resource to meet international standards?
a. Language
b. Technical knowledge
c. conflict resolution
Q5. which is the best method to give potential skills to candidates to remain competent?
a. On the job training
b. Off the job training
Q6. Which method of recruitment and selection proved beneficial for organisation to
select best and competitive candidates?
a. Internal methodology of recruitment and selection
b. External methodology of recruitment and selection
c. Both of them.
Q7. Is staff members rigid for change?
a. Agree
b. Disagree
Q8. Challenges that face by organisation while implementing change in organisation?
a. Rigid to change
b. Occurs Too much time
c. Do not ready to adapt changes.
Q9. Any suggestion for the further improvement in the business practices..
Q10. What can be the major alternation that Nestle needs to implement in their business
over the specific time period?
TASK 3
P5 Research and data using appropriate tools and techniques.
Theme 1:
Q1. Is modification in Human resource functions proved beneficial for Frequency

Nestle to reap important benefits?
a. Yes 10.00%
b. No 5.00%
Interpretation:
From the above graph it has been summarised that it is beneficial to bring modifications
in Human resource functions. The reason is Nestle is an multinational organisation and operates
in different nations simultaneously so they have to change in their policies while operating at
international level to remain always competitive in marketplace. For respective questions 10%
respondents gives positive remarks.
Theme 2:
Q2. Is another way to selecting and retaining candidates helps them to
achieve their objectives?
Frequency
a. Yes 11.00%
b. No 4.00%
a. Yes b. No
0
0.01
0.02
0.03
0.04
0.05
0.06
0.07
0.08
0.09
0.1
10.00%
5.00%
Column B

Interpretation:
That graph depict that organisation have to time to time change in their operating system
to compete in competitive business environment to lead in market. New ways to select a
candidate helps in gaining highly competitive staff members in an organisation. So 11%
respondents gives positive remarks in favour of it.
Theme 3:
Q3. Does training program proved helpful in giving skills and capabilities
to existing staff members?
Frequency
a. Agree 8.00%
b. Disagree 7.00%
a. Yes b. No
0
0.02
0.04
0.06
0.08
0.1
0.12 11.00%
4.00% Column C

Interpretation:
Training and development is very important for an organisation to give potential skills
and capabilities to an individual. In context of Nestle that pay attention on needs and wants of
their consumers very much. So it proved beneficial to give training but on other hand it occurs
too much cost and sometimes employees not take it serious that convey by 7% respondents.
Theme 4:
Q4. What are the important components which required by Nestle in their
human resource to meet international standards?
Frequency
a. Language 5.00%
b. Technical knowledge 5.00%
c. conflict resolution 5.00%
a. Agree b. Disagree
0.064
0.066
0.068
0.07
0.072
0.074
0.076
0.078
0.08
8.00%
7.00% Column B
5.00%
5.00%
5.00%
a. Language
b. Technical knowledge
c. conflict resolution

Interpretation:
While operate at international level human resources should be enough competitive that
helps in meet their international standards in proper way. Some key components that are very
potential to give their contribution that are language, technical knowledge and skills to resolve
conflicts in proper way. So respondents gives equal remarks for respective question which is 5%.
Theme 5:
Q5. which is the best method to give potential skills to candidates to remain
competent?
Frequency
a. On the job training 9.00%
b. Off the job training 6.00%
Interpretation:
To give training and development that are very much essential for an individual to give
their best in competitive business environment. Majorly two kinds of training methods should be
applied that are on the job training and off the job training. In that context on job training proved
beneficial because in that training employees simultaneously done their works and also training
session that proved beneficial for organisation as well as individual.
Theme 6:
Q6. Which method of recruitment and selection proved beneficial for Frequency
a. On the job training b. Off the job training
0
0.05
0.1
9.00%
6.00%
Column B

organisation to select best and competitive candidates?
a. Internal methodology of recruitment and selection 5.00%
b. External methodology of recruitment and selection 5.00%
c. Both of them 5.00%
Interpretation:
In an organisation method of recruitment are very much potential to select and retain best
and competent staff members. Internal recruitment and selection is one of best method to give
motivation to internal employees and on other hand some choose external recruitment and
selection because by it large no. of competent staff members come in to force. So both are very
important so respondents gives equal remark for it.
Theme 7:
Q7. Is new kind of recruitment and selection proved beneficial for
organisation to select best and competitive candidates?
Frequency
a. Agree 10.00%
b. Disagree 5.00%
5.00%
5.00%
5.00%
a. Internal methodology of
recruitment and selection
b. External methodology of
recruitment and selection
c. Both of them

Interpretation:
As per above graph new way of selecting and retaining employees are beneficial for them
because it helps to meet international standards. On other hand old method of recruitment and
selection is not so up to mark.
Theme 8:
Q8. Challenges that face by organisation while implementing change in
organisation?
Frequency
a. Rigid to change 8.00%
b. Occurs Too much time 2.00%
c. Do not ready to adapt changes. 5.00%
Interpretation:
10.00%
5.00%
a. Agree
b. Disagree
8.00%
2.00%
5.00%
a. Rigid to change
b. Occurs Too much time
c. Do not ready to adapt
changes.

While implementing changes in an organisation they faces some kinds of issues or
problems that are employees are rigid to changes and it occurs too much cost and time to taken
appropriate working and proceedings to get desirable outcomes. So equally all challenges mostly
organisation faces while implementing changes in their organisation.
P6. Recommendation for given research.
Research is very much important for an organisation to evaluate some important factors
before taking decisions. To amend in recruitment and selection to meet international standards
some recommendations are as follows:
organisation have to measure effects of changes that occurs in organisation so that employees
can be feel comfortable while adopting changes.
To obtain competent staff members organisation have to use social media tools and techniques so
that competent staff can be obtained.
TASK 4
P7 Value of undertaking research for meeting objectives and own learning and performance.
At time of research and development I learn lots of things about importance of
recruitment and selection of competent staff members. With while operating in international
market organisation needed more competence staff members that helps in gaining competitive
advantage. Some problems also faced by me that financial problems also occurs in that process
and fail to gain support of people.
CONCLUSION
From the above report it has been summarised that for a firm necessary changes in their
works and procedures are very much important to remain always competitive in market place.
Changes helps in enhance productivity of an organisation by putting right resources at right place
to get desirable outcomes. By collecting data and information important results should be
obtained to get potential results.

REFERENCES
Books and journals:
Bartlett, C.A., Doz, Y. and Hedlund, G., 2013. Managing the Global Firm (RLE International
Business). Routledge.
Basu, R., 2017. Managing project supply chains. Routledge.
Doherty, N.F., Ashurst, C. and Peppard, J., 2012. Factors affecting the successful realisation of
benefits from systems development projects: findings from three case studies. Journal of
Information Technology. 27(1). pp.1-16.
Drucker, P., 2012. Managing the non-profit organization. Routledge.
Dutta, D. and Bose, I., 2015. Managing a big data project: the case of ramco cements
limited. International Journal of Production Economics. 165. pp.293-306.
Hillson, D., 2017. Managing risk in projects. Routledge.
Jeston, J., 2014. Business process management. Routledge.
Larson, E.W. and Gray, C.F., 2017. Project management: The managerial process. McGraw-
Hill Education.
Morris, P., 2013. Reconstructing project management reprised: A knowledge
perspective. Project Management Journal. 44(5). pp.6-23.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Opelt, A., Gloger, B., Pfarl, W. and Mittermayr, R., 2013. Agile contracts: creating and
managing successful projects with Scrum. John Wiley & Sons.
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Sparrow, E., 2012. Successful IT outsourcing: from choosing a provider to managing the
project. Springer Science & Business Media.
Tidd, J. and Bessant, J.R., 2018. Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.
Young, T.L., 2016. Successful project management. Kogan Page Publishers.

Appendix:1
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
For that project the goal is to amend the
recruitment and selection ways to meet the
global standards in better way. To fulfil that
goal task should be distributed in small parts
and I in best manner completed task
requirement. Planning for project in 2 months
and accomplishing with accumulating resources
takes 3 months and submitting project takes 6
months.
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
While conducting research and development
organisation faces some issues that lacking in
skills and capabilities in staff members with
financial scarcity also affect while conducting
research. I identify not proper communication
in employees.

Problems encountered
 What barriers did you face?
 How did you overcome them?
At time of research not assigning roles and
responsibilities in proper way affect on their
business with lack in capabilities and skills
another factor. To over come from that issue
training and development should be conducted.
New Ideas and change of project direction The new idea regarding the project that
primarily training and development should be
given to employees so that any kind of problems
not arise in organisation.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I learn that what kind of problems arise in
organisation and measures to overcome from
that problems in positive manner so that
desirable results should be accomplished. In
problem of not proper communication I change
my leadership style and coordinate in positive
manner.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
For next week after assigning roles and
responsibilities organisation keenly observe
works and activities of every one so that proper
results should be accomplished.
Project plan status to date (on, ahead, behind) Project should be accomplished in systematic
way to reach at desirable goals and objectives.

Supervisor comments to address Good efforts by conducting research and
development program to reach at desirable
goals.
Signature of the Supervisor and date:
Appendix 2:
1. What was the Project supposed to accomplish?
The project in context of Nestle that planned to modify their recruitment and selection with training and
development so that they can meet international standards.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation
and assessment undertaken.
Yes, project succeed that can be said by quantitative and qualitative research outlines that depicts that
project succeed in their aims and achieve after applying it on broader context to meet international
standards.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial
inception, project activities and project outcomes) from a range of perspectives.
As per research initial inception is majorly good because organisation find out the way that helps
to best serve in competitive market place and then connect each and every activity to reach at
desirable outcomes in positive way.
4. What problems emerged during the project and how were they tackled? Was there timely

identification of issues and resolution during the project process?
Some major problems that are communication problem, various kinds of risk appear while conducting
research in that case by find out cause behind that problem in proper way and accordingly take action to
reach at desirable outcomes.
5. What did you learn from undertaking the project?
I learn that recruitment and selection is very much important for an organisation to meet international
standards in an organisation to deal in effective manner. After that I learn ways that helps to achieve
better results.
6. How would you rate your performance as a management consultant leading the project?
I rate my performance 8 out of 10 because I get success to reap out important outcomes which ar
predetermined.
7. What strengths and weakness of your performance did you identify?
I am very enthusiastic for my goals and objectives and for that always give my best. On other hand
weakness that sometimes fail to manage and coordinate all activities in better way.
8. How will this inform and support your continuous professional development?
Continuous professional development is very much important for organisation to continuously bring
changes in organisational activities to lead in market in that aspect employees also able to get proper
education.