Unit 35 Report: Developing Individuals, Teams, and Organisations

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This report provides an in-depth analysis of professional development for HR professionals, focusing on skills, knowledge, and behaviors necessary for high performance within organizations like Sky News. It examines the differences between organizational and individual learning, highlighting the importance of continuous learning and professional development for sustainable business performance. Furthermore, the report explores the contribution of high-performance working to employee engagement and competitive advantage, using examples to demonstrate how different approaches to performance management support a high-performance culture and commitment. The report also includes a personal skills audit and a professional development plan for an HR officer, outlining specific goals, activities, and timelines for skill enhancement.

UNIT 35 DEVELOPING INDIVIDUALS, TEAMS AND
ORGANISATIONS
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Table of Contents
INTRODUCTION........................................................................................................................................... 3
TASK 1 (LO1)................................................................................................................................................4
P1 DETERMINE APPROPRIATE AND PROFESSIONAL KNOWLEDGE, SKILLS AND BEHAVIOR THAT ARE
REQUIRED BY THE PROFESSIONALS OF HR.............................................................................................. 4
P2 ANALYZE A COMPLETE PERSONAL SKILLS AUDIT TO IDENTIFY APPROPRIATE KNOWLEDGE, SKILLS
AND BEHAVIORS AND DEVELOP A PROFESSIONAL DEVELOPMENT PLAN FOR A HR OFFICER JOB ROLE.6
TASK 2 (LO2)................................................................................................................................................9
P3 DIFFERENCES BETWEEN ORGANIZATIONAL AND INDIVIDUAL LEARNING; TRAINING AND
DEVELOPMENT........................................................................................................................................9
P4 THE NEED FOR CONTINUOUS LEARNING AND PROFESSIONAL DEVELOPMENT TO DRIVE
SUSTAINABLE BUSINESS PERFORMANCE...............................................................................................12
L03............................................................................................................................................................. 14
P5 CONTRIBUTION OF HIGH PERFORMANCE WORKING TO THE EMPLOYEE ENGAGEMENT AND
COMPETITIVE ADVANTAGE WITH RESPECT TO ARCHANT..................................................................... 14
P6 DIFFERENT APPROACHES TO PERFORMANCE MANAGEMENT AND USING SPECIFIC EXAMPLES
SHOWING HOW THEY SUPPORT HIGH-PERFORMANCE CULTURE AND COMMITMENT........................17
CONCLUSION.............................................................................................................................................19
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INTRODUCTION
In this report, we will reflect the deep insights about the professional development as an HR
professional at the sky news that will help in the enhancement of the team performance and
also to the organisation results. This report will help in gaining the understanding of the
knowledge and skills that are needed for the high performance. This assignment will also help
in gaining the understanding of the development of the needs that help the organisation for the
implementation of the strategy. Along with this, this assignment will help in the discovering the
behaviours, knowledge and the skills that are required by the HR managers of the Sky news. In
this assignment, the reflection will lie upon the evaluation of the learning and development
needs with the help of the creating the development plan as a role of HR. In the last section,
and essay will be prepared for the high working performance working that enhances the
employee engagement and the help in gaining the competitive advantages. Along with this,
there will be also the discussion of the effective communication and the better performance
management.
Sky news is the media organisation that is located in the UK. It is the international media news
channel and it has been launched in the year 1989. In the year 2000, it has launched the Sky
News Active which provides the services of the headlines that ranges from the weather and the
top story of the day.
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TASK 1 (LO1)
P1 DETERMINE APPROPRIATE AND PROFESSIONAL KNOWLEDGE, SKILLS AND
BEHAVIOR THAT ARE REQUIRED BY THE PROFESSIONALS OF HR
For the efficient HR professional, one must have some skills and knowledge that help in dealing
with the business environment dynamism and also assist in achieving the objectives of the
business with the help of the strategy of the organizations (Dong, et al. 2017).
Figure 1: Top HR skills
[Source: Dong, et al. 2017]
Continuing professional development can help the HR officer at the Sky News to manage the
self-development on a continuing basis. It is the process of documenting and tracking the skills,
experience and knowledge that the HR professional can gain. Following are the basic skills,
knowledge and behaviours that are needed by the HR officer at the Sky news:
An HR officer must have the effective recruiting and planning skills to select the right candidate
among all applicants and do planning for the allocation of the employees accordingly. This is the
main skills that are needed in the HR officers (Serrat, 2017).
The knowledge needed by the HR officer at the Sky news includes the working of the system
and the result of the changes in the operations, conditions and the environment. He/she should
also know to identify the indicators of the performance of the system and the needed actions
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for the improvement and the correction of the performance that is related to the goals of the
system.
To be the HR officer at the Sky news one should have the problem solving and decision-making
skills by the identification of the complex problems and reviewing the related information to
evaluate and develop the options and implement the solutions for the same.
As an HR officer one should have the appropriate knowledge of the procedures and princip0les
of the personnel training, labour relations and negotiation. It should also have the knowledge of
the management principles and the process for providing the personal and customers’ services
(Serrat, 2017).
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P2 ANALYZE A COMPLETE PERSONAL SKILLS AUDIT TO IDENTIFY
APPROPRIATE KNOWLEDGE, SKILLS AND BEHAVIORS AND DEVELOP A
PROFESSIONAL DEVELOPMENT PLAN FOR A HR OFFICER JOB ROLE
The personal skills audit is the method of rendering the individual needs and the strengths that
develop in a healthy and good working atmosphere. A professional development plan will be
reflected off an employee named Katie Latta who works in the editing department of the Sky
News (Van Dooren, et al. 2015). The below steps will be taken for the drawing the professional
development plan for the Katie Latta:
 A form for the self-assessment will be filled by the Katie Latta in regards with her
assessment of the personality traits, skills and the values.
 Then with the help of the form of the self-assessment and the personal observation, a
record will be made of the skill level of the Katie Latta by determining the social,
technical and other skills that are needed for the HR officer role.
 In the next step, these skills of the individual will be matched with the needs and goals
of the organisation and after that, an effective plan for the professional development
will be prepared (Stewart, 2014).
 Some actions will also be undertaken for the development of the Katie Latta by
providing the development and training opportunities.
 Next step will involve the keeping the record of the progress that assists in the tracing
the performance and the development of the Katie Latta that will help her to perform in
an efficient manner.
With the help of the above steps a professional development plan will render by the audit
of the personal skills of the Katie Latta:
Name: Katie Latta
Job role: Human resource officer
Types of goals Personal goals Professional goals
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Long-term goals ( Three
years)
To attain the high quality and
standard in the work of the
Sky news organization
To get a top position in the
HR department and to boost
the career with the
development plans
Short term goals ( six months
to one year)
To get a rich experience with
the help of diverse
opportunities like learning
and self-development
To attain the HR officer job
role in the next six to twelve
months
Areas for the
development
Activities to be
planned
Planned
activities
objectives
Timeframe Impacts of the
activity on
learning
Required
knowledge and
skills:
IT skills To attend the
workshops and
seminars of the
IT
To enhance the
knowledge of
the IT and learn
the operating
method of HR
software like SAP
2 months Assist in the
attaining the
proficiency and
command of the
IT skills
Communication
skills
To join the
classes for the
personality
development
To be the best fit
for the role of
the HR and
effectively utilize
the reasoning,
verbal
information and
3 months It will help in the
development of
the effective
listening and
communication
skills
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skills
Employment
contract drafting
To explore the
professional and
knowledge
legislation
To teach and
learn the
importance of
the effective
communication
with the help of
the training
sessions
1.5 months It will assist in
the making the
efficient draft d
the employment
contract
Advising and
resolving skills
To resolve the
conflicts within
the organization
and through
attending the
situational
programs.
To be able to
solve the
disputes and
conflicts of the
employees in the
organization
1.5 months It will assist in to
become the
good officer of
HR
(Stewart, 2014)
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TASK 2 (LO2)
P3 DIFFERENCES BETWEEN ORGANIZATIONAL AND INDIVIDUAL LEARNING;
TRAINING AND DEVELOPMENT
Organizational learning is needed when the employees mismatch between the outcomes and
expectations and take steps on behalf of the organization for correcting them. Organizational
and individual learning is essential for organization and employees both.
Individual learning helps in the achieving the personal goals and objectives and it is related to
the only one single participant. It is the combination of the attitudes and beliefs that must be
learnt from the environment (Raes, et al. 2015). Individual learning is determined by the need
for the learning and development when he/she is not able to attain the personal objectives and
expectations.
The individual learning can be implemented by the assessing the areas of the improvements
and the following the process of the individual learning. Following are the difference between
the organizational and individual learning:
S.no. Organizational learning Individual learning
1. Organizational learning is attained
with the help of the individual
learning and it involves the large
participant's number (Marsick and
Watkins, 2015)
This is implemented for the
attainment of the personal goals and
it associated with the single
participant only.
2. It assists in motivating the employees
and helps in the overall development
of the performance
It supports the self-motivation,
inspiration and building the
confidence in the individual.
3. It is being achieved through the
professional meetings and seminars
It is carried out with the help of the
workplace coaching, learning and
training programs (Marsick and
Watkins, 2015).
4. It also assists in the achievement of It assists to enhance the knowledge of
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the organizational performance
sustainability.
people and helps in the personal
growth and development (Argyris,
2017).
The sky news organization also develops the learning environment for the individual by
providing the open culture that supports the organization in boosting the performance and the
morale of their employees.
Training and the development will help in the understanding the individual and organizational
learning. Following are the differences between the training and development:
Particulars Training Development
Meaning This is the learning practice in which the
staff and employees develop their skills,
knowledge and competency as per the job
requirement (Saks, 2015).
This is the education
processes that are related to
the employee’s growth.
Duration Short time period Longtime period
Focuses on Current situation Future growths
Nature It is the step of the organization to train the
fresher employee
This is the initiative of the
employee for learning the
new things that are related to
self or others works
Process Training of the employees is reflected as
the reactive process
Development of the
employees is the proactive
process
Impact It benefits the employee and organization
both
It is the positive process that
also provides the benefits to
the organization and the
employee both (Saks, 2015)
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P4 THE NEED FOR CONTINUOUS LEARNING AND PROFESSIONAL
DEVELOPMENT TO DRIVE SUSTAINABLE BUSINESS PERFORMANCE
Continuous learning is all about the expansion of the skills on the continuous basis and it is the
set of the skills which helps in increasing and learning knowledge at the personal level.
At the professional level, it is defined as the expansion of the skill in association for the new
developments and the changing environment (Armstrong and Taylor, 2014).
Continuous learning for driving the business sustainability with respect to the sky news
organization:
Due to the modern culture of investing in the individual has to lead the companies to provide
training to the existing employees instead of the hiring the new people as it is the costly
process. Most of the organization invests in the retaining the talent and developing the talent
pool so that the employees can be well trained and updated so that they become capable for
the adoption of the changing environment needs (Labib et al. 2014). This also helps in the
development the sense of the trust and keeps the employees engaged in the organizational
activities.
Professional development for driving the business sustainability with respect to the sky news
organization:
Professional development helps in matching the capabilities with the current need of the
market and also contributes to the effectiveness of the team. It helps in the improvement of
the performance of the job. There is the need for the professional development in the
workplace that improves the employees and staff capabilities of the Sky news with the help of
the training opportunities. Therefore the professional development helps in driving the
business sustainability. Professional development helps in driving the business sustainability as
it ensures the organization success and helps in the expansion of the abilities with the help of
knowledge enhancement.
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