BSBHRM506: United Healthcare Induction Program Report Analysis

This report provides an overview of the United Healthcare induction program, detailing various aspects of the company's onboarding process. It begins with a brief introduction to United Healthcare, including its organizational structure, key personnel, and business operations. The report then delves into the specifics of the induction program, covering topics such as company procedures, including medical and local leaves, and the celebration of company events. It also includes an organizational chart, job roles and responsibilities, and the company's objectives and mission. Furthermore, the report addresses OHS (Occupational Health and Safety) awareness, training and development programs, the probation period for new employees, and the performance appraisal process. The report concludes with a thank you section.

INDUCTION PROGRAMME
United Health Care

About United Care
• It is an American health care company offers health care
products and insurance services.
• Company is ranked on 3rd position on the year 2019
• It is a public sector company headquartered at Minnesota,
U.S.

Introduction
• Dirk McMahon is the chief executive officer
• Brian Brueckman is the executive Vice president
• Kristen Gorsuch is the chief communications officer
• Bill Hagan is the president of the organisation
• Thad Johnson is the legal officer

Work area of the Company
Company office is based in Minnetonka, Minnesota, U.S. and the
office consists of the following four divisions.
• United Healthcare Employer and Individual
• United Healthcare Medicare and Retirement
• United Healthcare community and state
• United Healthcare Global

Company facilities
• It has access to online health care doctors for 24 hours
• Free transport facility for every 30 minutes from the airport.

Overview of Procedures
• The company includes medical leave and local leaves and other
prolonged absences. The company has 6 weeks of paid maternity
leave and 12 weeks of unpaid maternity leave.
• Employees are needed to work for at least 8 hours in a day.
• All the national and local festival is celebrated.
• Business events, birthdays and other celebrations are also
conducted in the company.

Organizational Chart

Job Roles and
Responsibilities
• The management of United healthcare Unit plays a very important role
starting selection of the right doctors and nurse to delivering the better
quality services to the customers.
• It is the responsibility of the managers to ensure that a better quality of
services is delivered to the customers. The company has responsibility of
CSR towards regulating the business for the sake of social responsibility.
• The main responsibility is to have a collaboration of work and
maintaining proper medications and other services to the patients.

Objectives
• Mission is to help the society to live a healthier lives and to make a
better health system for everyone.
• To provide a better quality of services to the people for a healthier
life
• Advance the technologies and delivers high quality of patient care.

OHS-Health and Safety
Awareness
• The employers must be trained related to the health and safety
awareness to understand the duties and rights of workers and other
supervisors of the organisation.
• The company needs to follow the safety measures and regulations
mentioned under OHS.
• The employers need to keep a record of an employees activities
performed in the company.

Training and development
Program
• Training of employees for 3 months to clearly understand the work
to be performed with a better understanding related to the work.
• Interaction programmes related to projects and quizzes
• Meeting with the supervisors to build self-confidence and motivation
among the employees

Probation
• Probation period is the period where he new employees will adjust
within the company’s environment and other employees.
• The probation period for employees if for a duration of 6 months

Performance Appraisal
• The organisation checks the quality of the work of an individual for
every6 months in a year.
• KPI or Key Performance indicator is the tool used to evaluate the
performance of an employee.

THANK YOU