Diploma of Business: United Healthcare Induction Presentation

This presentation provides a comprehensive overview of the United Healthcare Induction Program, designed for new healthcare professionals. It details the company's structure, including key personnel like the CEO and executive team. The presentation outlines the work environment, transportation facilities, and employee policies regarding working hours, holidays, and leaves. It defines the roles and responsibilities of healthcare professionals, emphasizing their contribution to improving healthcare quality and access. The presentation covers essential aspects such as OHS (Occupational Health and Safety) protocols, training and development programs, and the probation period for new employees. Furthermore, it explains the performance appraisal process using KPIs (Key Performance Indicators) and CSAT (Customer Satisfaction) metrics. This presentation serves as an introduction to the company's operations and expectations for new recruits, ensuring they understand their role in the organization and how their performance will be evaluated.

United Healthcare
Induction Program

Introduction to United Care
• United Health Care is basically a health care
provider and aims at employing 1500 healthcare
professionals
• It is one of the largest community service
provider in Australia.

Introduction Session
• The CEO of United Healthcare is David S. Wichmann.
• The Chief executive is Dirk McMahon
• The executive is Bill Hagan
• The Vice President is Brain Brueckman
• The senior vice president is John Cosgriff.hief
• The Legal Officer is Thad Johnson.

Work Area
• The work area for the new employees will be in
Minnetonka, Minnesota, United States

Transportation Facility
• The company provides free transportation facility.
• It takes around 30 minutes from the Australia airport.

Holidays and Leaves
• The employee need to work for 8 hours in a day and 38
hours in a week.
• The employee office timing is at 10:00 am to 6:00 pm.
• Even one minute late will be considered as late.
• There are two week offs in a week that is Saturday and
Sunday.
• The company celebrates all the festivals and there are
national holidays and it is as per the calendar.
• The company celebrates birthdays and other occasions.

Organizational Chart

Job Description
• Roles- The Healthcare professional have critical role in the
organization in order to improve quality and access health care
for the population. Their role is to provide essential service that
promotes health prevents diseases and to deliver heath acre
services to the individuals.
• Their main responsibility is to administer medication to the
patients. Note the vital signs and report immediately to the
superior.
• They need to do close collaboration with healthcare
professional such as therapist, nurse and physicians.

Goal
• Their goal is to provide best service and help people to
live a healthier life and to help the system perform better
in the organization
• To work as a team and create collaboration in order to
improve the overall health and the well-being of the
people.

OHS-Health and Safety
• OHS is concerned with providing certain aspects of
health and safety in the workplace that enables the
individual to focus on their own health.
• The company follows the rules and regulation under OHS
and there re safety measures taken for the employees in
the organization.
• Properly trained and skilled employer are responsible for
keeping the workplace safe.
• Hazard control assessment are assessed in the
organization.

Training and Development Program
• The following training are provided for the new
employees and for further development:
• Training for 3 months which includes verbal and visual
and hands-on practical classes by professionals.
• Interactive programs like quizzes and group projects.
• Computer-based training modules
• Leadership mentoring to build self-confidence, emotional
intelligence.

Probation
• Probation period for the new employees will be for 6
months including the training program.
• The probation period ensures the employees to adjust
with the company and other employees.
• It also helps the employees to understand their work and
their interest in working in the organization.

Performance Appraisal
• The organization use KPI, that is key performance
indicator in order to evaluate the performance of the
employees.
• It is basically a quantifiable metrics which reflects how
well the individual is performance.
• It is done in every 6 months in a year.
• It is assessed by using dashboard with CSAT.

Thank you