University Business Communication: Structured Reflection Essay

This essay provides a structured reflection on business communication, with a specific focus on intercultural communication. The author highlights the significance of intercultural communication in the 21st century, emphasizing its relevance in a globalized world and its impact on workplace dy...Read More

Running head: STRUCTURED REFLECTION ON BUSINESS COMMUNICATION
Structured Reflection on Business Communication
Name of the Student
Name of the University
Author note

1STRUCTURED REFLECTION ON BUSINESS COMMUNICATION
Business communication refers to the communication within an organization and its
various parts such as the managers, employees, stakeholders and even the customers. Proper
business communication strengthens a company’s internal bonding and people working in the
organization are much happier and hence productive (Kaul 2014). The topic that interests me
the most in this subject is the aspect of intercultural communication and its various aspects.
Intercultural Communication has been regarded as the most emerging trends in the 21st
century because of the rise of globalisation. Starting from workplace to every sphere of life,
intercultural communication is a trend that is found everywhere. Intercultural communication
refers to the communication that takes place between people of two different communities
and culture. Intercultural communication enables a person to delve into a communication
with people who come from different cultural background and this part makes it very
interesting to me because it allows me to get a closer insight about the various cultures that
are present in and around the world. Intercultural communication is not always a very easy
task and there can be barriers in having a proper intercultural communication. The language
can be one of the most common barriers when it comes to the intercultural communication
domain. However, it needs to be noted that language is not the only barrier but the culture
itself can be a barrier, like a culture can be to closed and may not allows much of interaction
with other people or may be to formal to have a close and proper communication. It intrigues
me the most because I feel that this is an era when distances are covered swiftly by
technology, cultures are coming closer to each other and they are not anymore abiding by the
geographical boundaries that contain them. Hence, such a communication and its effective
skill set is necessary.
Intercultural communication is a subject that has massive implications when it comes
to communication because in the present scenario and the days to come, cultures will
confluence with each other and communication among them will be mandatory in order to

2STRUCTURED REFLECTION ON BUSINESS COMMUNICATION
survive in the immediate environment (Neuliep 2017). I believe that intercultural
communication is something that empowers an individual beyond the amount to which one’s
own culture can empower. Such kind of communication allows people to come in contact
with each other and gather more knowledge with every interaction. The topic interests me
because I feel that intercultural communication allows people to garner new skills and
thoughts that were previously unknown to them due to their society and the limitations that
bided them. Mixing and interacting with diverse people from range of cultures will only add
the best of things from each culture to an individual’s character. The phenomenon of
intercultural communication allows a person to be ready for the global perspective (Liu,
Volcic and Gallois, 2014). The various achieved skills and working style from other cultures
help an individual to get accustomed to the various cultures of the world and increases a
person’s ability to work in and with diverse range of people in any place. I believe that it
helps in removing barriers and evolves a person to become a good communicator and hence
paves the way for success in the 21st century globalised world. According me, the fact
remains that people interacting with each other leads to removal of all prejudices and
stereotypes and enables free and fair communication that promotes peace without any debate.
Every time I have seen successful organizations, I find that all of them are diverse in their
workforce and hence the level of efficiency is way higher and productive. Such benefit of the
topic makes it very appealing to me when it comes to business communication.
In the coming days of my career, the aspect of intercultural communication will
always have a significant importance and contribution. The professional world these days
have people coming around from various cultures and backgrounds. In order to succeed in the
workplace, it will be essential on my part to indulge into practicing intercultural
communication so that people around me can easily communicate with me and feel at ease. In
the professional world, it is very essential to be away from any kind of stereotyped thought

3STRUCTURED REFLECTION ON BUSINESS COMMUNICATION
and idea as it will lead to disorientation in the entire work process. The intercultural
communication is foremost for a communicator to become an effective communicator.
Clearly expressing the self to other people will require good communication skills and such
skills can be honed by practicing complete communication development that will include
intercultural communication. The global organizations are looking for people who are experts
in communicating with people from diverse cultural background because managing such a
diverse workforce is mandatory in order to achieve the target and growth for an organization
(Martin and Nakayama 2015). I need to speak more with people who do not belong to culture
and have a friendly non-stereotyped thinking towards them in order to be able in intercultural
communication. I feel conscious when I am faced with new people and this reaction makes
people think I am a person who does not like to communicate. However, that is not the fact
because I am an individual who wishes to communicate with maximum number of people but
only thing that restricts me is my shyness. I will work on increasing my communication with
unknown and diverse people and get rid of my shyness because in this modern world there is
no room for someone who is an incompetent communicator. I can apply intercultural
communication skills in my workplace by engaging in conversation with all the diverse
people and enriching myself with all the knowledge that they will provide me based in their
perception towards an issue and their specific thought process. Such skills in my character
will make people feel comfortable with me and express their thoughts to me without any
apprehension, as I will be glad to communicate with everyone in a positive way. These will
help me succeed in my career and achieve the goals that I have in life regarding my future.

4STRUCTURED REFLECTION ON BUSINESS COMMUNICATION
Reference
Kaul, A., 2014. Effective business communication. PHI Learning Pvt. Ltd..
Liu, S., Volcic, Z. and Gallois, C., 2014. Introducing intercultural communication: Global
cultures and contexts. Sage.
Martin, J.N. and Nakayama, T.K., 2015. Reconsidering intercultural (communication)
competence in the workplace: A dialectical approach. Language and Intercultural
Communication, 15(1), pp.13-28.
Neuliep, J.W., 2017. Intercultural communication: A contextual approach. Sage Publications.