This project charter outlines the University Café Control System (UCCS) project, addressing challenges in food and drink service within the university café. The project aims to implement a 24-hour dining café service, integrating all food and drinks into the residential fee. The charter details the project's scope, including serving and preparing food, quality and quantity tracking, and kitchen control systems. It also identifies stakeholders such as sponsors, project managers, and subject matter experts, and outlines communication methods for each group. The charter defines measures of success, including customer retention rate, cost of goods sold, cash flow, and labor cost percentage. The project also addresses training and communication strategies to ensure a smooth transition for impacted community members. The assignment further analyzes stakeholder communication strategies, identifying strengths and weaknesses in existing approaches, and assessing the impact of the system on various stakeholders.
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