FY026 Reflective Essay: Communication Skills and Performance

This reflective essay examines the crucial role of communication skills in academic and professional contexts. The student explores various aspects of communication, including verbal and written forms, and discusses how different learning styles contribute to effective communication. The essay reflects on personal experiences, behaviors, and performance within a university course, highlighting challenges faced and strategies for improvement. It emphasizes the impact of communication skills on presentation abilities, teamwork, and overall academic success. The student also analyzes how communication skills affect their professional life, including leadership, interviews, and public speaking. Furthermore, the essay highlights the importance of listening skills and non-verbal communication, concluding with a focus on continuous development and the benefits of strong communication in achieving both academic and professional goals. The essay also references the importance of effective communication for conflict resolution and decision-making, reflecting on the student's personal growth and strategies for improvement. The essay uses references to support the arguments made.

PREPARING FOR
SUCCESS AT UNIVERSITY
KNOWLEDGE AND
CREATIVITY

Communication skills important in every sector. In academics communication
skills play important role, It affects students personality and behaviour it also impacts on
their future performance. This reflective essay explain effective communication skills
and also its effect on academic and professional life of a student. This report also reflect
performance, behaviour and experience of student in university course and what
challenges they face.
Communication is an act of using words, sounds or behaviour and to show or
exchange information or ideas etc. It is very critical element in student personal and
professional lives. Effective communication skills include active listening, non-verbal
communication, asking question, providing feedback etc. In effective communication
there are various barriers such as semantic, organization, emotional and personal
(Karnieli-Miller, 2020). These barriers affect effective communication. Basically it has
two types which include verbal and written communication.
Verbal Communication: In this communication type people use words and share
their idea and information with others. For effective verbal communication it includes
facial expressions, tone of voice and body language etc. Clarity in verbal
communication is important to share ideas or information with others. It is used in daily
conversation. Effectiveness in verbal communication is important to explain the ideas to
other person.
Written Communication: It is a process of sharing messages and ideas in written
form. It is including emails, letters, social media, books, magazines and other platform.
For effective written communication writer must include facts and statistics in organized
manner for better understanding of reader (Vogel, Meyer, and Harendza, 2018). It is
most common way of communication it is also a mode of business communication.
Written communication is used when information is long and include complex terms and
which cannot explain verbally. It is very effective way of communication it depends on
correct choice of words.
Learning style: It helps me to improve my communication skills. By using different
learning style it is easy for me to improve my communication. I used different learning
styles to improve my effective communication skills such as visual, verbal, social,
logical, combination etc. These learning style help me to learn and understand in better

way it also helps in my career and in my personal life. For example in my personal life
experience learning style is helpful because it helps me a lot in my academic writings
and as well as to improve communication skills. Verbal and visual learning style help me
to learn from audio and videos effectively. These different learning stylers help me a lot
to improve my effective communication skills and it help me to achieve success in my
academics.
Communication skill play critical role in my life in every stage either in academic
or in professional context. Both types of communication help me in academic and my
university course. Verbal communication helps me in various ways such as it improves
my presentation skills, it also helps me to communicate and share my views on
particular topic. In my academic success communication skills play very crucial role, it
helps me to answer the question in class it also gives me challenge to improving
communication skills for effective communication and to share right information with
others. In academics effective communication help me to understand other person
ideas and information and which is used to develop myself. It will also help me in
future and my professional life (Supandi, Rosvitasari, and Kusumaningsih, 2017). In
professional context verbal communication help me in team leading, seminars and in
my interviews and also in public speaking. Written communication skills help me in my
letter writing, and effective emails writing. My non-verbal communication skills help in
my interview and my personality development skills. It also helps me to grow my
personality in my professional life.
If I develop my communication skills than it helps me in my professional career.
For this purpose, I will try to actively participate in social gatherings so that I can get a
chance to communicate with variety of audience. Good verbal and written
communication help me to deliver and understand information quickly.
If my communication skills are not better than it will affect my academics as well as my
professional career. It gives negative impact on listeners. In bad communication skills
lack of communication and misunderstanding happen.
For effective communication skills listening is also an important part of
communication. If I am a good listener than people easily explain me their ideas and it

left good impact on them. But if my listening skills are not good than it affects my
communication and my conversation with others.
Individual Performance and Behaviour: As communication is important skills for
everyone to explain their ideas and information and for understand other opinion and
ideas. AS an individual communication help me a lot in my career performance or in
behaviour. Effective communication skill development helps me to improve my
performance in academic and in my university course. It helps me to build successful
career and also in my personal life. It improves my behaviour across people by using
effective communication skills. These skills also help me to improve my performance in
business world and in my social life. It helps me to understand people in better
situations. It also helps me to overcome my diversities, and help in build trust and
respect for others, it also creates conditions for sharing and creative ideas for solving
problems.
Experience: According to my experience in modern time communication skills
development is very important because we are sharing and receiving information in the
form of verbal and written communication. It also important to understand the feeling
behind the information why this information is sharing with us. Successful
communication is important to improve and develop individual performance and
behaviour. In my experience developing communication skill help us to avoid conflicts
and in better decision-making. Strong communication skills also impact on my
personality and help me to give better solution in problem solving situation. Regular
practice of academic writing and inclusion of creating work in writing piece is also one of
the good way for improving communication experience. I often use these approaches to
improve my communication ability and to enhance my professional and personality
aspects.
In past years in my class my communication is weak and I feel very
uncomfortable when I speak and communicate with someone but as I practice for
effective communication and try to improve my communication skills it helps me a lot
and also motivate me and inspire me for better performance and to improve my
personality (Kee, and et.al, 2018). As per my knowledge it's never late to improve your
communication skills. If we improve our communication skills in effectively it helps us in

life long, so effective communication is important part for every stunted because it helps
in academics as well as in personal life.
For improving my skills, I will always try to give people a chance to speak so that
my listening abilities are improved. While speaking with my peer groups and friends I
will try to paraphrase and maintain eye contact with them so that I can convey my idea
correction. Another approach which I can use for grooming this skill is that I will also
denote my time to listening speech of professionals so that I can improve my body
language; gestures and verbal command over communication process.
This reflective essay concludes that communication is play important role in
every one’s life and effective communication skills help person to improve their
personality and also help to improve its behaviour. This essay explains how
communication skills effect my life and how this skill help me to improve my personality
and how this affect my personal and professional life. It also helps to understand the
different types of communication such as verbal and written communication and how
these types is important in student life to improve it academic and professional life.
Overall communication skills and different types of communication help me a lot
in my academics as well as in my personal life. Different learning style also help in
effective learning. Verbal communication help in my academic presentation and written
communication help me in my academic writings and effective mail writings.

REFERENCES
Books and journals
Karnieli-Miller, O., 2020. Reflective practice in the teaching of communication
skills. Patient education and counseling. 103(10). pp.2166-2172.
Kee, J.W., and et.al, 2018. Communication skills in patient-doctor interactions: learning
from patient complaints. Health Professions Education. 4(2). pp.97-106.
Vogel, D., Meyer, M. and Harendza, S., 2018. Verbal and non-verbal communication
skills including empathy during history taking of undergraduate medical
students. BMC medical education.18(1). p.157.
Supandi, S., Rosvitasari, D.N. and Kusumaningsih, W., 2017. Improving Mathematical
Written Communication Skills Through Think-Talk-Write Strategy. Jurnal
Kependidikan: Penelitian Inovasi Pembelajaran. 1(2).
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