Employability Skills Report: University Course Tasks Analysis

This report provides a comprehensive analysis of employability skills, encompassing self-management, problem-solving, teamwork, and motivational techniques. It begins with an examination of self-management, including setting performance objectives and responsibilities, followed by an evaluation of personal effectiveness through SWOT analysis and recommendations for improvement. The report then delves into problem-solving in a work-based context, exploring solutions and communication strategies. Furthermore, it analyzes team dynamics, suggesting ways to achieve shared goals and enhance team performance. The report also evaluates tools and methods for problem-solving, proposing strategies and assessing their potential impact on a business. The report includes a job profile, performance objectives, and a career development plan, offering practical insights into skill development and performance enhancement within a professional setting. Finally, the report considers motivational techniques, particularly Maslow's Hierarchy of Needs, to improve the quality of performance and employee engagement.

University
EMPLOYABILITY SKILLS
By
Date
Name
Lecturer’s Name

EMPLOYABILITY SKILLS
Contents
TASK 1..........................................................................................................................................................3
AC 1.1 Develop a set of own responsibilities and performance objectives..............................................3
AC 1.2 Evaluate own effectiveness against defined objectives................................................................5
AC 1.3 Make recommendations for improvement..................................................................................6
AC 1.4 Review how motivational techniques can be used to improve the quality of performance........7
TASK 2..........................................................................................................................................................8
AC 2.1 Develop solutions to work based problems .................................................................................8
AC 2.2 Communicate in a variety of styles and appropriate manner at various levels..........................10
AC 2.3 Identify effective time-management strategies..........................................................................11
TASK 3........................................................................................................................................................12
AC 3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals......................................................................................................................................................12
AC 3.2 Analyze team dynamics..............................................................................................................13
AC 3.3 Suggest alternative ways complete tasks and achieve team goals.............................................14
TASK 4........................................................................................................................................................15
AC 4.1 Evaluate tools and methods for developing solutions to problems............................................15
AC 4.2 Develop an appropriate strategy for resolving a particular challenge........................................16
AC 4.3 Evaluate the potential impact on the business of implementing the strategy...........................18
CONCLUSION.............................................................................................................................................18
References.................................................................................................................................................20
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EMPLOYABILITY SKILLS
TASK 1
AC 1.1 Develop a set of own responsibilities and performance objectives.
A set of own performance targets and responsibilities is related to self-management. Self-
management is crucial for the development of a set of responsibilities and performance of a
person. In simple words, self-management is the ability of an individual to provide most
probable outcomes for a particular job. If a person becomes capable of setting his or her
performance objectives and responsibilities, then this capability will help them to determine their
personal demands, skills and capacities (Ashdown, 2017).
Moreover, the first two responsibilities of planning and organizing a management is
concerned with self-management. Besides that, the individuals with exceptional expertise on
self-management have some uniqueness in their skills. These particular skills are critical for the
companies because these unique skills can bring competitive advantage to the enterprise. Apart
from these, the individuals can get other benefits from these development periods.
People should take responsibilities for proving their potentials and capacities. The people
can compare and assess their personal performances with others in the same area for finding out
their required requirements. Moreover, they can behave in such as that is suitable for the
colleagues. They can also set out and determine customs for their individual development. It can
be done within or outside the organization, and that depends upon the choice of the individual
(Rothwell, Lindholm and Wallick, 2003). Also, they can work in the least precarious position
and can work with knowing the role he or she should play as an employee or worker as well as
the power he deserves.
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EMPLOYABILITY SKILLS
JOB PROFILE
My job-title: Market researcher
Based at :Business unit
Report to : Line manager
Purpose of job : Assist clients to take effective decisions regarding the product by researching
and analyzing opinions of customer.
Key responsibilities :
 To find out the current trends of market.
 To research and analyze about the needs & requirements of people and finding out their
preferences.
 To find out the reason involved for choosing a particular brand by people.
Scope :
 Focus upon the formulated groups regarding brand.
 Assist in qualitative methodologies.
 To further assist in formulation of brand strategies.
 Assist in marketing of products.
 Provide assistance in trend setting.
Performance objectives :
 To enhance my communication skills for maintaining relationships with different
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EMPLOYABILITY SKILLS
clients.
 To get specialized in various marketing principles to expand scope in other fields.
 To remain in disciplined state in whatever activity has to be performed.
Date : _________
AC 1.2 Evaluate own effectiveness against defined objectives
Personal SWOT Analysis:- Strengths : As per my own responsibilities according to mentioned profile, I am very
good in finding out the current preferences of clients by making use of my effective
knowledge and experience. Weaknesses : My only weakness is analyzing about the diversified range of opinions
received from clients. So my interpretation and analysation skills are a bit weak. I am not
so good in communicating with people in the first go. Opportunities : Well I have a good marketing background as well. So here are plenty of
opportunities in formulating strategies regarding marketing.
 Threats : Since my analysation skills are weak so other candidates who are strong in this
particular skill could be a possible threat for me.
In order for evaluating the effectiveness of my responsibilities as mentioned in my job
profile above, following points could be considered : Communication skills : In order to achieve the objective of enhancing communication
skills I should always try to be a good learner. Moreover, if my communication skills are
enhanced then, I would be able to handle ample of clients. The more clients I will be able
to handle, more will be the benefits gained by organization. So, this particular objective
will effectively contribute towards enhancing my performance.
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EMPLOYABILITY SKILLS
 Specialization in marketing principles : This objective will further assist in enhancing
my career scope within the organization. If as a market researcher I am able to get full
knowledge about marketing principles along with their practical implementations then,
this will widen my scope in the formulation of marketing strategies as well.
 Discipline in work : To achieve a task in an effective manner, disciplines needs to be
maintained in whatever task I perform. If I perform my assigned duties in an effective
manner with proper discipline then, m y efficiency will also enhance.
AC 1.3 Make recommendations for improvement
The development of employees or individuals of the organization is looked after the
department of human resource. The manager of the human resource have the responsibilities to
carry out these tasks. These human resources are very much eager to get a promotion (Abston
and Kupritz, 2011). Moreover, it is the employees who can take advantages and considers
organization at pick stage. They do this by concentrating issues such as improving goodwill,
minimization of cost and by providing quality services.
Recommendations regarding my career development :-
It is recommended to monitor accurately from the executive level. Consequently, the plan
may reduce the responsibilities of the workers. Also, some initiatives can be considered which
are similar to recommendations for improvement.
The organization must bring a change within the business firm and get a review on the
modification management from each and every individual employee. The employee best knows
the organizational condition, and therefore they generate ideas for the organizational
development (Stamatis, 2011). So, all the members and staffs should be encouraged to share an
idea for the enhancement of work practices and opportunities.
Apart from these, the organization should also defend on personal practices for
improvement. It will measure and reflect personal work habit. Moreover, me and my coworkers
should be encouraged for bringing a healthy and a good working environment. When the
workers engage in a particular work in the workplace, then most of the communication issues
will be solved. The company should implement adaptation policies for adapting a new way of
working after an execution of change management in the workplace.
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EMPLOYABILITY SKILLS
In order to meet the respective objectives of the career development following plan has
been suggested. It is also known as Responsibility Development Plan after performing the
personal SWOT.
Weaknesses that
need to be
improved
Steps to be taken Resources and
support required
Measuring
success
Time taken
Communication
skills
Involve in
conversations
with diverse
groups, engaging
in vocal courses
and getting
fluency in spoken
language
Internet sources
like online
tutorials and
regional training
centers are
required. Support
from colleagues
and team
members is
perceived.
Use of assessment
courses and
reviews from
senior authorities
will be helpful.
2 months
Inclusion of
discipline
Reading
inspirational
books and
watching
seminars of
successful people
Online material
for watching the
lectures
Improvements or
defaults in
performance
should be
recorded and
analysed at the
end.
5 months
In-depth
knowledge of
marketing aspects
Training from
within the
company with
grasping of
practical aspects.
Permissions from
senior authorities
for getting
enrolled in on-job
training.
Knowledge
Acquisition of
systematic
appraisals from
line managers is a
primary measure.
Moreover,
3 months
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EMPLOYABILITY SKILLS
resources
includes books
and journals.
enhancement in
understanding
level is also an
indication.
AC 1.4 Review how motivational techniques can be used to improve the quality of performance
As indicated by Maslow, the primary strategy for motivating experts is to fulfil
requirements of individuals. As per Maslow's Hierarchy of Needs, lower level of labourers is
particularly anxious to satisfy their lower level needs (BOSCHERT, 2012). The bottom level of
workers requires physical need and necessity for a haven. Here in motivating human resource of
an organization, Maslow's Hierarchy of Needs theory accept an incredible part.
The organization tries to induce their delegates as per their need. For example, if the
authorities endeavour to fulfil the demand of delegates they should know their need. If any
labourers search for cash related help and the organization tries giving him master the deputy
won't be happy and energized. Most of the people are gathered by relative kind of intrigue. So
executives should recollect the motivational parts at a different level of an organization for the
further event (Krejci and Foulds, 2003).
At lower of stage money is a sole motivation and can fulfil the demand of the specialists.
The organization can offer a reward for a worker on the estimation of work. Best performer will
concede monitory compensation. So worker will do extraordinary employment so they can have
the ability to get the facility. Here, Reward is the monitory facility.
Transportation is an essential issue for delegates. Consequently, an organization can give
transport service to the labourers who are non-monitory motivation. The individual is not same
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EMPLOYABILITY SKILLS
in nature. Therefore, the organization should perceive the need of different delegates and
endeavour to fulfil the demand.
Motivated expert is dedicated to work and strive to achieve the organizational targets and
goals best. In these ways, motivational techniques can be used to improve the quality of
performance.
According to Maslow's heirarchy of needs- a primary motivational technique, there are
some of the techniques which can be used for enhancing the quality of performance and
increasing motivation amongst employees. The first method is to provide rewards to employees
that have performed above the benchmarks set by senior authorities. Timely rewards and
appreciations help in meeting employee satisfaction levels which is visible in the form of
improved performances. Furthermore, more individuals will be encouraged to participate in this
healthy competition. Second method is providing limited flexibility to the employees. Often
there are situations which restrict individuals to perform more than their potential. The company
should identify these barriers and concentrate on reducing these. It will help in achieving
necessary industrial standards of performance.
TASK 2
AC 2.1 Develop solutions to work based problems
1. The main problem identified in workplace areas are staffing of flagship stores. Within the
environment of highly distributed business sectors, constituting headquarters, various centers as
well as stores could possibly turn out to be a headache.
The possible solutions regarding this problem could be the utilization of documents
capturing tools for ensuring proper storage of personal-data across electronic forums as well as
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EMPLOYABILITY SKILLS
various sites (West and West, 2011). Furthermore, the integration of managing the content into
the HR software of company for instantly checking the status will also assist in sorting the
problem.
2. The decision making principles or steps are basically 5 categories as mentioned below :
 Recognizing the problem
 Searching for the solutions regarding problem
 Available alternatives shall be evaluated
 The selection of solution satisfying all criteria of problem will be selected
 Evaluating the final decision whether its meeting all the necessary changes or not
3. General-manager job description:-
 To accomplish financial objectives by meeting all requirements.
 Get involved in annual budget preparation.
 To assist in scheduling of expenditures.
 To maintain the standards of service-quality, enforcing the various standards.
 To regularly attend educational workshops for proper maintenance of technical
knowledge.
→ Personal qualifications : Performance-management, supervision, project-management,
developing budgets, fostering teams-works.
Staff-accountant job description:-
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EMPLOYABILITY SKILLS
 To make entries in logs, journals for preparing accounting.
 To provide support towards accounts which involve payable activity.
 Performing bank-settlements every month.
 To provide necessary documents to external auditor.
→ Person qualifications :
 Oral and written communication skills should be strong.
 Ability to understand financial report as well as various technical forums.
 Minimum 2 year experience in the field of accounting.
4. The new staff on the basis of above two profiles will be provided On_the_job_training(OJT).
Officials who are expert in above mentioned profiles will provide training to newly appointed
staff. It is a very realistic approach and spares the company of unnecessary expenses.
AC 2.2 Communicate in a variety of styles and appropriate manner at various levels
In organizations, communication plays a major role in maintaining a healthy relationship
with the stakeholders and general employee. It is a major factor in the success of an organization.
Employability skill is mostly concerned with communication (Thayer, 2017). Communications
can be done by the individuals or employee by four ways such as listening, speaking, reading and
writing. During a project meeting, the employees should communicate with the manager or
leader by following these four ways. Communication is not only meant for the individuals only,
but it also shows positive results in preparing for job results. The communication increases by
discussing a job exam with others who have participated in that particular review (McPhee,
2001).
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Moreover, qualification of policy and modes have to be interpreted and read and also
clarification of documents of multidimensional tender. Today, technology plays a significant role
in the communication process. The members of the organization can communicate with each
other as a result of internet facilities such as WhatsApp Messenger, Facebook, Instagram, Gmail
and so on. People are using mobile phones as their communication media. Communication is not
an easy task and has a lot of levels as well as stages to overcome. Therefore, a person has to
settle channels of communication for the fundamentals and components of maintaining
relationships in the workplace.
Written means of communication can be used by circulating information through letters,
memos. In order for verbally communicating with each other, presentations and meetings could
be organized.
At last a clear communication channel is important at all stages of performance in the
organization (McPhee, 2001). The employees can keep proper communication with the
customers like convey messages or wishing on special occasions with the aid of appropriate
communication channel.
The major issue in the opening of flagship store is lack of proper medium or channel to
transfer messages. The entire system is based completely on verbal communication currently i.e.
through face to face discussion and meetings or presentations. The development of a smooth
communication system in the company is facilitated only when there is presence of electronic
modes that is telephones and intranet i.e. mails so that quick transmission of messages takes
place. The lower level employees can communicate directly through emails and telephonic
conversations with management. On the other hand, the prospective employees are
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