University Assignment: Facilitating Continuous Improvements

This assignment explores the concept of continuous improvement within a business context, covering various aspects such as consensus decision-making, internal communication strategies, and customer satisfaction. The assignment delves into the importance of effective team building, communication flowcharts, and marketing strategies for market share expansion. It also analyzes the application of Kotter's 8-step change model for implementing organizational changes and maintaining accurate records. The content includes practical examples, recommendations for improvement, and discussions on waste management, providing a comprehensive overview of continuous improvement principles and their practical application in a business setting. The assignment also touches upon how to measure customer satisfaction and innovative ideas to improve communication.