UPS Training Program for Driver Safety: Development and Assessment

This report examines United Parcel Service's (UPS) initiative to enhance driver safety through a comprehensive training program, prompted by increasing road accidents. It recommends group discussions to foster communication among drivers with similar experiences and self-assessment to help individuals understand their strengths and weaknesses. The report also highlights the behavioral application evaluation method, encompassing alignment, assimilation, and application phases. References to relevant academic articles further support the strategies proposed for developing and implementing an effective driver safety training program at UPS. Access more solved assignments and study resources on Desklib.

TRAINING AND
DEVELOPMENT

Background of UPS
United Parcel Service (UPS) is
a popular American package
delivery company. Due to
increasing numbers of road
accidents, the company has
decided to introduce training
program for ensuring safety of
the drivers.

Recommendations
Group discussion
According to Wood et al., (2014), group
discussion is being considered as the
method that helps to maintain the
communication as well as interaction
between the people with similar
background.

Self assessment
In the words of Hawe and Dixon (2017), self-
assessment is being considered as an
effective process in which individuals can
understand their strength and weakness

Behavioral application evaluation
method
 Alignment phase
 Assimilation phase
 Application phase

Reference list
 Berry, N. J., Danchin, M., Trevena, L., Witteman, H. O., Kinnersley, P.,
Snelling, T., ... & Leask, J. (2018). Sharing knowledge about
immunisation (SKAI): An exploration of parents’ communication needs to
inform development of a clinical communication support
intervention. Vaccine.
 Boud, D., Lawson, R., & Thompson, D. G. (2015). The calibration of
student judgement through self-assessment: disruptive effects of
assessment patterns. Higher Education Research & Development, 34(1),
45-59.
 Danyo, S., Dasgupta, S., & Wheeler, D. (2018). Potential Forest Loss and
Biodiversity Risks from Road Improvement in Lao PDR.