A Report on the Usefulness of ICT in Travel Agency Organizations
VerifiedAdded on 2023/06/08
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AI Summary
This report delves into the crucial role of Information and Communication Technology (ICT) in modern travel agencies. It highlights the numerous benefits, including the establishment of online portals and applications for global reach, facilitating customer account creation, and enabling easy bookings and promotions through social media. The report further explores the use of reservation systems for viewing and booking trips, online payment methods for seamless transactions and refunds, data analysis for customer insights and targeted offers, and the importance of customer support for prompt issue resolution. The conclusion emphasizes how ICT streamlines business operations, enhances customer experiences, and provides essential support in the travel industry, making it an indispensable tool for success.
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