Business Analysis: Individual Report on Valentinos Company

This individual report provides a comprehensive analysis of Valentinos, a personal introduction agency. It begins with a mission statement and proceeds to conduct a SWOT analysis, identifying the company's strengths (brand presence, modern technology), weaknesses (high competition, high investment), opportunities (use of advanced technology, direct connection with people), and threats (product imitation, data protection issues, government norms). The report then applies Porter’s five forces analysis to assess the competitive landscape, examining the bargaining power of suppliers and buyers, threats of substitutes and new entrants, and the intensity of rivalry. A PESTLE analysis is also conducted, considering the political, economic, social, technological, legal, and environmental factors influencing Valentinos' operations. The report concludes with a discussion of the Balance Scorecard and its role in strategic management, performance improvement, and achieving company objectives. References to relevant books, journals, and online resources are also provided to support the analysis.

INDIVIDUAL
REPORT

Contents
Contents...........................................................................................................................................2
TASK 1............................................................................................................................................4
Mission statement........................................................................................................................4
SWOT analyses...........................................................................................................................4
Porter’s five analyses...................................................................................................................5
PESTLE analyses.........................................................................................................................5
Balance Scorecard.......................................................................................................................6
REFERENCES................................................................................................................................7
REFERENCES................................................................................................................................1

TASK 1
Mission statement
Mission of Valentinos company is to resolve problems of people and serve them best. To
develops friendship among people.
SWOT analyses
This is the model that helps in determining capabilities of firm and its lacking areas that
may create threat to business unit.
Strength
 Brand presence: Valentinos company has strong brand presence in the market as it is
operating in more than 90 countries.
 Modern technology: This is using modern technologies that help business in keeping
information confidential (Abdel-Basset, Mohamed and Smarandache, 2018).
 Foremost introduction agency: It is running its operations since longer duration hence it
has become the promising brand.
Weakness
 High competition: there are companies which are operating in industry hence Valentinos
company is facing tough competition in market. That is affecting its market share and
growth in market.
 High investment: Firm’s investment are very high which sometimes create problem in
handling operations.
Opportunities
 Use advance technology: Valentinos company can use advance technologies that may
help in making strong and quick connection with people that are facing issues.
 Direct connection with people: As right now Valentinos company is solving problem of
people online only but if it meets with them then it would give better results to
organisation.
Threats

 Product imitation: This is another threat to Valentinos company as if its services are
imitated by other brands then revenue of business can be affected.
 Data protection issue: this can create threat to firm as if personal data of individuals are
leaked then they may feel dishearten (Phadermrod, Crowder and Wills, 2019.).
 Government norms: if government makes changes in laws related to data security,
privacy then Valentinos company will not be able to make contact with buyers which will
create problem to business in sustaining in market for longer duration.
Porter’s five analyses
This is the tool that is used by companies to analyses their positon in market.
 Bargaining power of suppliers: It is very high because limited suppliers are available in
this industry. It requires strong knowledge of market hence suppliers can influence
performance of Valentinos company.
 Threats of substitute: This is quite moderate because people like to pay to such
companies that can solve their issues soon and there is no substitute firm that can offer
same services to them.
 Threats of competition: competitors can affect its performance, as many companies are
giving relationship advice to large audience hence people can move to that firms that
offer them telephonic services.
 Bargaining power of buyers: Buyers have high power to influence business activities
because their satisfaction matters a lot. If callers are not satisfied with services of
Valentinos company then they move towards other firms.
 Threats to new entrants: it is difficult to establish in market because new companies have
no knowledge about industry, its growth, barriers etc. hence new entrants face huge
problems and also it requires investment that is difficult to bear by new firms. Hence
Valentinos company has no threat from new entrants.
PESTLE analyses
Valentinos can be affected by various external environmental factors, like political
economical and many more. These elements can lay impact on decision making of leaders and
managers working In organization. Below given is the description about how these factors are
affecting company:

Political factor: These includes factors like laws, rules and regulations which is been
given by government can affect working of company. Valentinos a personal introduction agency
need to lay special emphasis on factors like this. They need to make sure that various tax regimes
provided by government is been fulfilled, there no fraud representation in fulfilling taxes.
Economic factor: It includes factors like fiscal policy, labour rate, tax rate that needs to be
considered by organization. Like for example if tax rate related to labour will increase
Valentinos has to pay more to workers if they are going to build up a new company at any other
place. This will increase firms operational cost.
Social factor: Elements like belief, attitude and thoughts of individuals also needs to be
taken in consideration (Gürel and Tat, 2017). Like for example for making people meet their
perfect partner, they must make sure that company is using ethical ways to make people meet
each other. They must make sure that thoughts of their customers are not being hampered.
Technological factor: Valentinos must be engaged in making use of advanced technology,
like for example they can develop an app where people can pay premium price and join their
company and find their ultimate partners. They can discuss their problems over that app and find
perfect solutions over there.
Legal factor: There are various legal factors that needs to be lay emphasis by Valentinos
like they need to follow data protection act which has been implemented by government. They
must make sure that all private data of users are confidential and do not get breach or hacked.
Also they need to lay emphasis on workers’ health and safety conditions. Workplace must be
safe and secure.
Environmental factor: Valentinos needs to be engaged in performing all activities related
to corporate social responsibility. They need to organize charitable campaigns so that firm will
be engaged in serving society. Company also needs to make sure that effective utilization of
resources has been made up by them. This will assist firm in building up their goodwill
Balance Scorecard
A balanced scorecard is a strategic management performance metric used to identify and
improve various internal business functions and their resulting external outcomes. This aspect
will Balance Scorecard in managing their performance, they can be better able to do strategic
planning. They will also be able to identify gaps in their services; this can assist them in

improving their performance. It can help firm in growing and achieving their aims and
objectives. Balance Scorecard assist company in enhancing job performance and productivity.

REFERENCES
Books and Journals
Gürel, E. and Tat, M., 2017. SWOT analysis: a theoretical review. Journal of International
Social Research.10(51).
Phadermrod, B., Crowder, R.M. and Wills, G.B., 2019. Importance-performance analysis based
SWOT analysis. International Journal of Information Management.44. pp.194-203.
Abdel-Basset, M., Mohamed, M. and Smarandache, F., 2018. An extension of neutrosophic
AHP–SWOT analysis for strategic planning and decision-making. Symmetry.10(4).
p.116.
Online
Valentino’s SWOT Analysis, Competitors & USP. 2020. [Online]. Available through
<https://www.mbaskool.com/brandguide/food-and-beverages/9810-valentinos.html>

REFERENCES
Books and journals
Online
[Online]. Available through: <>
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