Skills for Learning in Care: An Analysis of Value-Based Healthcare

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SKILLS FOR LEARNING IN CARE
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Table of Contents
Introduction......................................................................................................................................3
Task one...........................................................................................................................................4
Task two...........................................................................................................................................5
Task three.......................................................................................................................................10
Conclusion.....................................................................................................................................13
Reference list.................................................................................................................................14
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Introduction
Value-based healthcare is a delivery model that helps to provide quality healthcare to the
patients. Healthcare providers can develop service infrastructure with the help of this model.
The service cost can also be lowered with the help of such a process. Treatment of chronic
disease is expensive and time-consuming. Value-based health care model is beneficial for
helping the patients recover quickly from such processes. Risks and other factors can be
controlled with the help of such a process. Skills-based healthcare focuses on such values. The
study intends to emphasise the importance of value-based healthcare system.
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Task one
The chosen two websites are health.org.uk and ncbi.nhm.gov
Both of the websites are selected as it provides a better understanding of the value based health
care sector. The articles are published recently so that shows the resource is current. These are
updated regularly as well. These articles intend to guide all types of audiences including adults
and teenagers. Articles can have a scope note that will be beneficial for investing those topics
Selected two journals are “Redefining Health: Implication for Value-Based Healthcare
Reform” and “Observer roles that optimise learning in healthcare simulation education: a
systematic review”.
The first journal aims to provide an understanding of value-based healthcare reforms. The
journal was published in 2017 so that it can be considered as current (Putera, 2017). This article
has the scope of providing more information on the benefits of value-based health care models
and how it can be used by the organisation. The second journal was published in 2016 and the
journal is being updated regularly. Both the article is current and provides the idea of value based
healthcare in a modern context (O’Regan et al., 2016). Purpose of the second article is to analyse
the roles of different leaders in a value-based health care sector. The journal provides a limited
knowledge of the roles and responsibilities so that it has the scope of providing more knowledge
on such a topic. Both the article intends to guide the students and researcher and other audiences.
The sources are credible as it has been
Selected two academic books are “Multi-criteria decision analysis to support healthcare
decisions” and “Project management for healthcare”. These books provide a wide
understanding of the public health and value-based care. The books are published in 2016 and
2017 respectively. This can be stated that the journals are published recently. The resources are
credible as it includes recent information on this method. The scope of the first article is to guide
more students and researchers by including more evidence-based information on the healthcare
system (Marsh et al., 2016). The second journal has the scope of defining the roles of nurses and
physicians. The sources intend to guide the adult and teenagers of this country (Shirley, 2016).
Thus, it can be stated that the sources are credible and will be able to provide a brief
understanding of the value-based health care center.
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Task two
Introduction
The section of this study analyses the concept of value-based health care sector. The sources that
are discussed in the previous section will be analysed in order to collect significant information
on the organisation. The significance of value-based health care service will also be provided in
this section.
Discussion
Value-based healthcare
Value-based healthcare is beneficial for providing high-quality services to the customers at a
lower price. This service differs from service approach based on individual or fee-for-service.
The value-based model is a payment model that is beneficial for providing quality care to the
patients (O’Regan et al., 2016). In this way, health care providers can achieve a good reputation
in the market. This model is responsible for ensuring that the patients are being provided with the
right care at the right time. According to such models, physicians, nurses and other people
related to such sector can collaborate to develop the service quality. This sometimes also can
make gaps or overlaps in the health care sector due to the lack of a decision-making process. The
doctors should prepare a plan and make a decision on it before starting any such operation. This
will help to develop the value-based healthcare system.
A value-based model is beneficial for prioritising the patient centered care so that it plays a key
role in developing the efficiency of a health care center. The health care providers can be
incentivised with the help of such a model (Marsh et al., 2016). Generally, healthcare providers
provide service by following fee-for-service. The fee-for-service process helps health care
providers to generate more revenues. In this service model, the healthcare services are paid
separately that may lead to patient dissatisfaction. This process is time-consuming and those
patients who are suffering from chronic diseases such as cancer and others are cured slowly. The
value-based service has increased the efficiency of doctors and nurses, which has helped to cure
the patients comparatively quicker (Putera, 2017). Under this service model, the health care
providers are forced to provide quality care that will be cost-effective for the patient and their
family. Payments of services are bundled up that helps to reduce the complexion of such
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processes. The health care providers can achieve the aim by using data analytics. This will be
beneficial for stratifying the members and mitigating the risks.
The top management of such healthcare sector will also be able to identify the gaps that already
exist in the healthcare sector. The value-based health care model can be implemented in different
programs such as value-based purchasing program, value modifier program, Hospital-acquired
programs and others. The hospital value-based program is beneficial for rewarding the
management of the hospitals with incentive payments and others, which will increase the service
quality of an organisation. Value modifier program will help the organisation to gauge the
quality and cost of services. The payments of Medicare employees are decided by evaluating
their performance in this process (Roberts et al., 2018). This drives the motivation for work and
the service quality can be developed in this way. The hospital-acquired programs are responsible
for supporting the hospital authorities to reduce the illness and infection caused by another
patient while they are being admitted. The payments for hospitals are also reduced in this
process.
Impact on service users
Value-based health care service is basically patient-centered so that the patients can be able to
avail maximum benefits from this service model. In this context, the patients and their families
are the service users so that the impacts of such health care sector on the patient and their family
will be discussed. As discussed above, patients can avail of high-quality services at a lower price.
For example, if a patient is suffering from chronic disease and he should be admitted to the
hospital. The cost of treatment will be expensive under the fee-for-service model, as the patients
will have to pay differently for each process. The treatment process is also slower. This will also
affect the patient’s mental condition. Under the value-based services, the patient can be able to
avail the facility of compiling all the payments together so that will be helpful for addressing
their requirements. Medicare employees can produce collaborative work in this process so that
the service quality can be developed.
The healthcare providers will be able to provide treatments that will help the patient to cure
quickly. In this way, the cost of treatment will also be lowered. Healthcare providers can achieve
patient satisfaction in this process.
Patient and public involvement have become a significant part in the popular health care sector
of the UK. NHS is a reputed organisation of the UK, which provides the customers with high-
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quality services (nhs.uk. 2018). This organisation has helped the patient such facilities, which
has helped to enrich their corporate image. The organisation aims to increase the value of the
resources that are derived. The organisation has conducted NHS right care programme to
increase the value. The gap between need and the delivered process is covered under this model.
The right care programme is a government programme, which increases value across the local
economy levels. The reason for variations in patient level costing can be identified and addressed
correctly. Service users can be able to experience better quality services at affordable costs.
World health organisation has the mission of measuring money for value-based services
(who.int. 2019). The concept of this service model plays an important role in developing health
care policies and others related to health care organisation. The world health organisation has
started implemented in its service model, which has changed the management operation of this
organisation. According to the report, the organisation has stated that this process is experimental
and it is very challenging to install such a system correctly (Bosko and Hawkins, 2016). Patients
of this organisation have become satisfied with the help of this process, as they have been able to
reduce the cost of treatment. The treatment process has also become faster.
The two examples show that all the patients are accepting this model widely. This model is
beneficial for providing value for services. The health care providers have been able to achieve
developed service quality in the organisation.
Advantages and disadvantages of value-based health care sector
Advantages Disadvantages
 Value-based service model is beneficial
for lowering the service costs of an
organisation
 Patient satisfaction can be increased by
following this process
 Medical errors can also be reduced as
the service quality is developed. The
physicians and other employees of this
department works closely with each
other that is beneficial for increasing
the quality of services (Garrison and
 The physicians and other staffs produce
collaborative work, which may create a
service gap between the needs and
delivery of service. Sometimes it can
also overlap the services on the
patients. This is the biggest
disadvantage of this service model
(Chee et al., 2016)
 This model may penalise the doctors
and nurses financially, who deliver
evidence-based services to the patients
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Towse, 2017)
 Selective patients can be attracted in
this process as this process incentivizes
the patients with value-based
practicing.
 The value-based service model is
beneficial for promoting healthy habits
in an organisation. The health provider
rewards the employees for promoting
healthy behaviour in the organisation in
this way, the model promotes the
benefits of healthy habits
 According to a report, more than 85%
of patients in emergency re provided
with high-quality treatment within four
hours (Lowe, 2018)
 New health plans can be created for
addressing the demands of different
communities with the help of this
service based model
of chronic diseases
 The patient may be provided with some
misleading information under this
service model that can affect the
reputation of the organisation
 Sometimes the primary care doctors are
provided with the responsibility of such
service s that can only be delivered by
specialists in order to provide quick
treatment. This may not be beneficial in
some cases
 The responsibility of unrelated
problems are also assigned to the
doctors and physicians, which creates
extra pressure on the doctors and
specialists
Table 1: Advantages and disadvantages of the value-based health care sector
(Source: created by the learner)
The above discussion shows that the model poses with both the advantages and disadvantages.
The healthcare provider will have to pay attention to the implementation of this model, as it will
be beneficial to overcome the challenges posed by this model.
Solutions to the problems caused by this model
The disadvantages of this model are discussed above, which shows that this model comes with
various different challenges. The challenges can be negotiated by developing strategies. One of
the biggest problems of using this model is the physicians and specialists are pressurised with
extra workload, which can cause employee dissatisfaction. The doctors are accountable for the
services they have not delivered. Sometimes the organisational leaders can lose the control of
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services. The communication gap between primary doctors and specialists can decrease service
quality. The health care provider should form a team of doctors and distribute the duties
efficiently to them. This will help to increase the communication among the employees and the
workload can be reduced with the help of this. The patient should be diagnosed firstly and after
that, the responsibilities should be distributed to the primary practitioner and specialists. In this
way, the service gap can be addressed. Top management of this organisation needs to ensure that
the supervisor of every team is making a decision on confirmation of a process (Rich et al.,
2018). Employees should also be provided with rewards so that employee satisfaction can be
obtained. The service quality will also be developed in this way. SMART Simplicity can be used
to reduce the complexity of the organisation. More people should be hired in order to increase
the number of attendees in the organisation. This should be applied when the leaders are being
unable to manage subordinate employees (Griggs et al., 2018). It is beneficial for reshaping the
organisational context, as that will help to reduce the problems
Conclusion
The section of this study concludes that the value-based health care it helps to provide high
quality services at a lower price. The service user can be satisfied with the quick treatment
facilities. There are some advantages and disadvantages to this process. The problems can of this
service model be solved easily by using different methods.
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Task three
Personal Development Plan
Introduction
Personal development planning is a process of developing action plans, which depends on the
awareness, and values that are required for the personal development process. This sometimes
includes the career positioning, skills, lifestyles and other information of one’s personal life.
Personal vision
The personal vision consists of all areas of the personal and professional life of an individual.
Personal vision often helps to set personal goals and objectives. Health and social care
employees need to have the goals of to them well educated so that they can be able to apply new
developments in their fields. The personal goals of these employees are to embrace the empathy,
enhance the confidence level, stop procrastination and get along with others. Development of
employees is aligned with the goals of the organisation so that the health care organisation will
also be able to enhance the service level.
Ideal future job role
The ideal future job role of the health care working should be the role of health care assistant.
The health care assistants play a major role in the development of value-based service tea. The
patients who are suffering from chronic diseases need to be treated under the special supervision
of a primary practitioner, specialists, and health care assistants. They observe the mental and
physical conditions of the patients and inform that to the doctors. In this way, they develop a
connection with the service users.
SWOT analysis
Strength
 Workers have emotional intelligence
and quick decision-making power
(D’Andreamatteo et al., 2015)
 Employees have relevant knowledge on
the field of their work
 They have a solid educational
background
Weakness
 There has been a communication gap
between the employees of the
organisation, which can be developed
by developing interpersonal and
communication skill
 Lack of direction is resisting the
employees to perform at the maximised
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 The employees have a passion for their
field so that they have been able to
provide the patients with high-quality
services
level, which can be eliminated by
selecting a leader
Opportunities Opportunities of the employees are that
they will be able to provide better
services to more audiences The employees have the opportunity of
achieving their personal goals in this
process
Threats
 Employees have a threat of being
penalised if they do not develop
communication among themselves
(Mofidi et al., 2016)
 Corporate image of the organisation
can be affected in this process
Table 2: SWOT analysis
(Source: created by the learner)
SMART objective
The specific objective of the health care employee should be to develop his or her own
performance level. This goal of development should have a measurable timeframe of 6 months
and it should be monitored regularly. The goal is attainable, as the employees will have to
develop their common form of working. Employees should stay motivated. In this way, they will
be able to attain the goal. The organisation should set such activities that can encourage the
employees for work. This objective is relevant so that it will help the organisation to achieve the
organisational goal. A timeline should be included by the organisation. This objective should be
fulfilled by the end of six months (O'Connor, 2017).
Action plan
The organisation has to work backward and set a milestone for fulfilling the SMART goals. A
daily plan should be developed for maintaining achieving this goal. The time should be managed
efficiently. Specialists group should be formed and the group needs to be directed by a leader.
The leaders need to provide a daily report on the performance of their subordinates.
Resources acquired for an action plan
The resources needed for the action plans are listed below:
 Human resources
 Technical resources for keeping the account of development
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