Values, Ethics, and Collaborative Working: A Comprehensive Report

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Added on  2022/12/23

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AI Summary
This report delves into the critical aspects of values, ethics, and collaborative working within a business context. It begins by defining ethics and identifying factors that influence ethical decision-making, using Facebook's privacy scandal as a key example. The report then explores the significance of workplace ethics, highlighting its impact on employee morale and organizational success, and discusses relevant UK laws like the Health and Safety Act and the Environmental Protection Act. The second part of the report examines corporate social responsibility through the Starbucks case, analyzing the ethical implications and the legal rights of individuals under GDPR. Finally, it discusses the benefits of collaborative working for both service users and organizations. The report offers recommendations for ethical improvements and concludes with a synthesis of the key findings.
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Values, Ethics and Working Collaboratively
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Executive summary
With this changing period of time, it has become essential to focus on ethics as well as
values as because they have a wider impact on brand goodwill. Moreover it is duty of a manager
to make ensure that operation and functions of enterprises are being executed by properly
following values and ethical considerations. In this report, in task 1, the Face Book Company is
taken in order to define scandal arise within organisation and also discuss explanation regarding
ethics and different factor which influences ethics. And also provide discussion in respect of
workplace ethics is important for company. And, there are two laws to promote superior ethical
practice in company. In task 2; the example of Starbucks is taken in order to provide discussion
regarding corporate social responsibility. There are different issues confronted and different legal
right individual person in context of GDPR. In task 3, there is a discussion regarding working
collaboratively in order to bring enormous advantages to service users and to organisations
involved.
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Contents
Executive summary..........................................................................................................................2
INTRODUCTION...........................................................................................................................6
MAIN BODY...................................................................................................................................6
TASK 1............................................................................................................................................6
Define ethics and factor influence ethics................................................................................6
Explain why workplace ethics is significant for company. And, different example that affect
company.................................................................................................................................8
Discuss two laws within UK that promote superior ethical practice within ASDA in which
you work.................................................................................................................................9
Recommendations..........................................................................................................................10
CONCLUSION..............................................................................................................................10
INTRODUCTION.........................................................................................................................11
TASK 2..........................................................................................................................................11
Discuss concept this initiative falls under............................................................................11
Explain issues faced with and mention 5 rules public and clients expect as an staffs in
organisation..........................................................................................................................12
Describe legal rights individual person have in context to GDPR.......................................12
RECOMMENDATIONS...............................................................................................................13
CONCLUSION..............................................................................................................................13
INTRODUCTION.........................................................................................................................14
TASK 3..........................................................................................................................................14
Working collaboratively takes teamwork to higher level as well as can bring enormous
advantages to service users and to organisations involved..................................................14
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18
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INTRODUCTION
The value & ethics is determined as moral code through which organisation operates.
Ethical values aids assistance in providing guidance way to deal in an appropriate manner along
with ethical dilemmas by reducing behaviour that does not justify what is good or bad without
any kind of sacrifice. In this report, in task 1, the Face Book Company is taken in order to define
scandal arise within organisation and also discuss explanation regarding ethics and different
factor which influences ethics. And also provide discussion in respect of workplace ethics is
important for company. And, there are two laws to promote superior ethical practice in company.
(Aldulaimi, 2016).
MAIN BODY
TASK 1
Define ethics and factor influence ethics
Ethics is determined as what is considered as a good for individual person as well as
society and also resolute as a moral philosophy. The word ethics is derived from Greek word
named as ethos that signifies custom, character and many more. In context of organisation, their
main focus is to conduct different activity and task which will be beneficial for company and its
society during particular phase of time period. There is different kind of factor which influence
manager to take decision which is related to ethics. Several of them are given below:
Personal code of ethics is considered as a factor in which individual person determines
moral responsible element that influences behaviour of another person. Therefore, it is adopted
by business organisation to take ethical decisions during particular phase of time period.
Legislation it is analysed that government will enact laws and legislation when the
entrepreneur of organisation become an ethical as well as a selfish and the focus is on ignoring
responsibility to society. Therefore, the main purpose of this legislation is that the individual
person follows laws and legislation in order to conduct different activities in an appropriate
manner. Thus, it is necessary for company to focus on follow law in order to conduct ethical
activities and responsible for society.
Government rules and regulation in this law, the government follow regulation in
respect of working condition, safety of product, statutory warning and many more. They offer
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some kind of guidelines to manager of organisation that helps in assessing what are recognised
standards as well as practices. Due to this factor, it is helpful in taking ethical decisions within
business organisation and it is responsibility of organisation to provide safe product to its
customer in order to satisfy them.
Ethical code of company when organisation grows bigger, its standards related to ethical
conduct arises. It is necessary for organisation to follow ethics in order to increase brand image
and reputation of company in front of customer at marketplace. Thus, the policy of organisation
also influence determination related to ethical conduct. The standard related to behaviour in
industry is influenced by dominant organisation within an industry. Thus, it also imposes direct
effect on a decision taken by manager of company. There are different kinds of factors that
influence business ethics during particular phase of time period (Barsky, 2019).
For example: The Face book privacy scandal in which data scandal is concerned with
obtaining personal data of different Face book user without concerned through British consulting
organisation Cambridge Analytica to be adopted for political advertisement. The data which is
collected by an app named as “this is your digital life” and this app harvested data of around 87
million profiles on Face book. The information regarding misuse of data was disclosed in year of
2018 that imposes direct effect on image and reputation of company in front of customer at
Marketplace. This is considered as a scandal that is arising which affects the business
organisation in negative manner. It is also determined as ethical issues which are occur that
erodes reputation of company.
Different types of ethics
Descriptive ethics- It is kind of ethic in which people actually believe to be right or
wrong and on the basis of actions are carried out.
Normative ethics- This is a type of ethic in which set of norms are being conducted that
how individual need to act (Different types of Ethics.2021).
Virtue ethics- In this ethic, it states about a specific character and virtues for determining
ethical behaviour.
Deontological ethics- This is an ethic in which it states about rightness or wrongness of
actions instead of consequences of actions.
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Different theories of ethics
Normative- Normative theories tell us not only what we ought to do, but also why we do
things that in some instances may appear counter-intuitive to what we think an ethical
decision would be.
Applied ethics- Applied ethics describes how we apply normative theories to specific
issues, usually related to work or belonging to an organization; for example, policies and
procedures of organizations or ethical codes of outlaw bikers versus ethical codes of
police officers.
Meta-ethics does not address how we ought to behave; rather, meta-ethics is related
more to the study of ethical theory itself (Different theories of Ethics.2021).
Explain why workplace ethics is significant for company. And, different example that affect
company
Workplace ethics is considered as values, moral, principles as well as standard required
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following by employer and it’s subordinate in workplace. It is determined as a set of regulation
that required obeying by staff member in workplace. It is necessary to understand that workplace
ethics is important in business organisation. Ethical behaviour in workplace can increase positive
behaviour of subordinate that results in growth of business organisation. Therefore, it is
necessary to follow ethics within company in order to conduct different things in proper manner.
In addition to this, there is different importance of workplace ethics that is adopted by
organisation that is given below:
Workplace ethics ensures positive ambience in workplace ethics results in happy and
motivated subordinate who perform their work with filling of trust and loyalty in respect of
organisation. Thus, the organisation focuses on providing positive ambience by follow ethics
within organisation. It also makes sure that management team guides their subordinates during
particular phase of time period.
Workplace ethics also focuses on strengthening bond between employees and
significantly with their superior: the management team focuses on follow workplace ethics in
order to bring appropriate bond with employees that help in performing different work in proper
manner. Thus, workplace ethics within business organisation is helpful in conducting different
task in an appropriate manner.
For example Due to face book scandal arises, there are different kinds of data and
information of user is misused so it imposes negative effect on reputation of company
(Chenoweth and McAuliffe, 2017).
Discuss two laws within UK that promote superior ethical practice within ASDA in which you
work
There are two laws which is needed follow that is given below:
Health and safety law act 1974 through this act, the management team of ASDA
focuses on providing safety to its employees so that they feel valued and perform their work
towards achieving goal and objective of organisation in timely manner. According to this act, it
is important for management team of organisation to provide safe environment to its employees
during particular phase of time period. And this is very helpful in promoting good practices
related to ethics within organisation in order to perform work in an appropriate manner.
Environmental Protection Act 1986 focuses on offering protection as well as
improvement in environment. Therefore, it is necessary to protect environment in order to
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promote good ethical practices within organisation in order to perform work in proper way.
Therefore, in reference of ASDA they provide protection to environment that helps in increasing
brand image and reputation of company in front of customer at marketplace. According to this
act, it states about providing protection to the environment and improving the sustainability
period. With increase of business organisations and use of resources it is necessary to be aware
about protecting of environment so that standard living of people increases at higher scale.
Recommendations
Face book is a well known social website which is used by many individuals to share
information data pictures etc. It is a global enterprise and is affected by value as well as
ethics.
It is recommended to Face book that they need to update their HR department with new
policies and regulations so that it is easy to conduct business activities with proper
considerations of both values as well as ethics.
CONCLUSION
Ethical values aids assistance in providing guidance way to deal in an appropriate manner along
with ethical dilemmas by reducing behaviour that does not justify what is good or bad without
any kind of sacrifice. In this report, this is an explanation regarding ethics and different factor
which influences ethics. And also provide discussion in respect of workplace ethics is important
for company. And, there are two laws to promote superior ethical practice in company.
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INTRODUCTION
In this contemporary business environment, it is essential to focus on changing situations
as well as business requirements so that goals and accomplished. When establishing a new
venture or a carrying out existing business, it is critically important to focus on value and ethics
because it is difficult to execute organisation activities without consideration of these two factors
and concept. Also, collaboration is to be considered as important part of enterprise because of
increasing competition in the market. In task 2; the example of Starbucks is taken in order to
provide discussion regarding corporate social responsibility. There are different issues
confronted and different legal right individual person in context of GDPR.
TASK 2
Discuss concept this initiative falls under
According to the case given, the mission of TOM, UK is to donate pair of shoes to every child
who are in need. There are around 60 million pair of shoes they donate in order fulfil need of
children. There are different corporate social responsibility adopted by different organisation
such as Pfizer adopt the term corporate citizen to coin CSR initiatives and agree that it is
determined as a core part of organisation and simply how they perform their business. Around
the globe, the organisation focuses on taking initiative that increases awareness regarding non
infectious disease and offer health care to women as well as children who possess need. There is
an example of reducing price of Pevenar 13 vaccines like blood infection as well as pneumonia
for those person who are in need. Therefore, it is assess they increase their contribution towards
society (Le Penne and Raufflet, 2018).In addition to this, there is an example of Coca-Cola; they
increase their contribution of around 3.7 million metric tons in relation to Green House gases to
world. This brings changes into practices of supply chain involving investment in innovative
alternative named as fueled truck. These initiatives generate 25% reduction in carbon footprint
by year of 2020. Google is not only trusted for initiative of related to environmental friendly but
they stands against two different kind of social issues. Google achieved highest score in CSR due
to adopting 50% less energy than other organisation in world. They provide commitment around
$1 billion to project of renewable energy that enables other organisation to reduce environmental
effect by providing services like G-mail (Niemi and Multisilta, 2016).
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Explain issues faced with and mention 5 rules public and clients expect as an staffs in
organisation
There are different issues faced in order to maintain effective relation with its customer during
particular phase of time period. Therefore, it is necessary to resolve this issue, there are different
tool which is adopted by organisation in order to maintain relation with customer that is given
below: Commit to quality customer service herein, the organisation must ensure that they
provide quality product to its user in order to satisfy them. Know products it is necessary for
management team to provide product that is safe for user. There is not any kind of hazards with
user during particular phase of time period. Know customer it is necessary for company to know
their customer in an appropriate manner in order to retain them for a longer period of time and it
is also helpful in increasing experience level in future period of time. Treat people along with
courtesy and respect in addition to this, it is necessary for individual person to treat other
individual person with courtesy as well as respect that help in increasing sales and profit margin
in future period of time (Schaltegger and Burritt, 2018). Never argue with customer it is
necessary for management team of organisation not to argue with user in order to increase their
sales and profit margin in future period of time.
Describe legal rights individual person have in context to GDPR
Under the context of GDPR which is also known as general data protection regulation in which it
depicts about the different types of right which are needed to be possessed by individual.
Moreover, it has been critically analyse that it is essential for individual to focus on these
different types of write such as right to be informed, right to ensure, right to be forgotten, right to
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object, and many more. There are different kinds of legal rights in reference of GDPR that is
going to be mentioned below: The right to be informed: It signifies how data and information
supply regarding processing of personal information must be in privacy notice: like concise,
intelligible as well as easily accessible. The data supply is considered by whether or not obtained
personal information directly from individual person. According to this right it reflects about
how information is needed to be transfer and notice in privately. The right to access: Herein, they
are capable to offer processing confirmation and also access to individual information free of
charge as well as offer it in basically used format- if request is made electronically by using
electronic format (Wright, Zammuto and Liesch, 2017). The right to rectification the individual
must have entitled to possess their personal data and information rectified if it is inaccurate as
well as incomplete. It is necessary to respond to request related to rectification within one month
if information is not complex. It is also important right in which an individual can respond the
request of rectification if wrong information or data is being included. Right to erasure- this right
ensure that one should have an easily mode of deleting the personal data whenever there is a
need.
RECOMMENDATIONS
Starbucks is a multinational chain of coffeehouses and roaster reserves headquartered in Seattle,
Washington. They distribute their products across the globe. It is recommended to Starbucks that
they should use natural resources within the products so that quality is being received by
customers.
CONCLUSION
On the basis of above given analysis, it is assess that establishing a new venture, it is
critically important to focus on value and ethics because it is difficult to execute organisation
activities without consideration of these two factors and concept. In task 2; the example of
Starbucks is taken in order to provide discussion regarding corporate social responsibility. There
are different issues confronted and different legal right individual person in context of GDPR.
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