Understanding and Leading Change: Verdant Leisure Report

This report delves into the dynamics of change management within organizations, using Verdant Leisure as a case study. It begins by comparing the impact of change across different organizations, analyzing both structural and functional changes and their effects on strategies and operations. The report then evaluates how internal and external drivers, such as political, economic, social, and technological factors, influence leadership, team behavior, and individual performance. It explores measures to mitigate the negative impacts of change, including the Plan-Do-Check (PDC) model. Furthermore, the report identifies barriers to change, such as resistance and ineffective communication, and their effects on leadership decision-making. It also applies different leadership approaches to address change-related challenges, concluding with a discussion on how leaders can navigate change to achieve organizational objectives. The report references relevant literature to support its analysis and recommendations.

UNDERSTANDING AND
LEADING CHANGE

UNDERSTANDING AND LEADING CHANGE.........................................................................1
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 & M1. Comparison of different organizational examples where there has been an impact of
change..........................................................................................................................................4
TASK 2............................................................................................................................................6
P2. Evaluation of Ways in which internal and external drivers of change affect leadership,
team and individual behavior.......................................................................................................6
P3 & M2. Measures that can be taken to minimize negative impact of change on
organizational behavior...............................................................................................................7
TASK 3............................................................................................................................................8
P4 & M3. Different barriers for change and determine how they impact Verdant Leisure
leadership decision making..........................................................................................................8
P5 & M4. Application of different leadership approaches to dealing with change...................11
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14

INTRODUCTION
Change is referred to as that state of transition of a current state of individual or
organization. According to current dynamic business environment changes has been taking place
in market at very faster rate and various factors are responsible for modification of a company.
This leads to alter or transformation of their organizational practices and procedure. Further it is
also required for an business environment within an organization. Also all sectors has to be
adaptive, vibrant and progressive towards understanding changes that has occurred in an
organization. In this report organization that has been taken is Verdant Leisure and Bridge
Leisure has been taken both of them does operations in UK. Things to be covered in this report is
different organizations with impact on changes in strategies and operation. Also evaluation of
ways that is going to derive changes. Affect on leadership and behaviour of individual and team
in an organization. In the end of this report different kinds of barriers towards change in
leadership decision making is going to be covered.
TASK 1
P1 & M1. Comparison of different organizational examples where there has been an
impact of change
In relation to business change could be structural and also well functional which can
create major effect upon an organization’s strategy. A requirement of change is constant and this
can be either upon strategies and structure, process and people. All aspects of changes in an
organization has affected overall functioning of an organization. That is why it is important that
an appropriate and effective measure has to be adopted with relation in dealing with changes.
Further all such changes is within an organization that is required to be perceived in a manner
which has enhanced scope of adapting changes in an organization that is required to be perceived
for enhancing of scope and accepting change that is going to make more effectiveness in its
implementation. Then several divers is there which is related to change in an organizational
strategies and process (Caton. and Mistriner, 2016).
Further in this impact of such drives is going to be very evident and extensive for an
company. In an environment where constant change, modification and advancement that is

inevitable form of firms operating in the business environment. Impact of these changes has
witnessed an effectiveness in an organization like Verdant leisure and Bridge Leisure. As the
company provides accommodation as well as holiday is part facilities across areas like Ireland
and Scotland. Also company effectively has to provide creating facilitating and excellent
customer services to its customers. Bridge Leisure offer services for holiday in their parks across
nation. All this is done along with management, support and consultancy services.
Various changes have been seen in both the companies during recent times this creates
different impact on strategies and operations. Such changes and its impact upon a company have
been explained as follows:
DRIVERS
VERDANT LEISURE
POLITICAL: As per today’s time UK is facing one of the biggest political change of events.
Also in addition to this change regulations and policies have also impacted on (Harter, 2016).
Changes in strategies is going to make increase in profit which eventually impact the growth in
positive manner through making services enhance and keeping Verdant leisure ahead of its
competitors.
Strategies: Since the downfall of economy has restricted people of the country to undertake
holidays outside the countries. Verdant leisure has to seek various management strategies in
order to enhance experience of customers.
Operations: Verdant leisure in addition for its existing workforce and has acquired new
employees for development, manage that is going to provide holiday activities with new
satiations.
ENVIRONMENTAL: Government of UK has been paying more attention upon protecting
environment from getting damaged. A change within Verdant Leisure that has taken place has
been explained as.
Strategies: Verdant leisure has joined keep Britain Tidy’s month-long spring- clean initiative.
This impact driver had been influenced all parks of firm (Lloyd, 2016). Helping in maintaining
creditability towards environment by creating environmental friendly parks.
Operations: Such drive has a huge impact upon its operations and all process actively
participating in taking initiative regarding environment. This is going to enhance environment
friendly techniques to attract customers

BRIDGE LEISURE
POLITICAL: Br-exit has brought an impact that is very evident upon tourism industry of UK.
All strategies and operation of Bridge Leisure have also been affected from Br exit. This has
been discussed as,
Strategies: To effectively comply with the change company has to continuously keep on
investing in tourism sector because of increasing popularity among civilians. Enhancing of these
is going to be helpful in adjusting as per the new rules.
Operations: Change has also impacted upon the company and its operations. This has helped
firm in acquiring its ninth holiday pack in country recently. This helps in future development and
huge scope of success.
ENVIRONMENTAL: Government of UK has been paying more attention upon protecting
environment from getting damaged. Changes within Verdant Leisure that has taken place has
been explained as,
Strategies: Company has joined keep Britain Tidy’s month-long spring- clean initiative. This
impact driver had been influenced all parks of firm (Lloyd, 2016).
Operations: Such drive has a huge impact upon its operations and all process actively
participating in taking initiative regarding environment.
TASK 2
P2. Evaluation of Ways in which internal and external drivers of change affect
leadership, team and individual behavior
Drivers of change have to be referred to internal and external pressure within an
organization. Change could be implied on strategies, plans, procedure teams and also on
individual of a company. Verdant Leisure is a company that is operating in tourism industry and
various areas are there in business environment that could induce change in structure and
procedure. Both internal and external factor impacts leadership and are explained below:
Internal Factors: Organisational Culture: It consists of a belief system, value and other morality followed
by the company. Verdant Leisure has an organizational culture of a company asn has to
provide best services to its customers. Also Verdant Leisure has tend to work over skilled
and talented staff that is supportive towards firm and its operations. Culture of Verdant

Leisure is going to have an positive impact upon leadership as it manages and supervise
of work together (Nelson‐Brantley and Ford 2017).
 Financial Management: Another major change that has been done in Verdant Leisure is
in its financial management. This is going to undertake all the management that is relayed
to money within and also outside organization.
External Factors: Political Factor: In Verdant Leisure's context, the company as well as the country have
been suddenly affected by Brexit. Thus, it forced Verdant Leisure to change its
organizational policies as well. It had a negative impact on leadership as well as team and
individual behavior(Neumann, James and Vince 2019). Economical Factor: In case of Verdant Leisure leaders would be required to
communicate effectively with teams and individuals as their salaries might be cut, which
is an essential activity to ensure consistency in positive organizational behavior. Social Factor: As customer is becoming aware about their requirement that has made
them shift to innovative services and personalize attention. Verdant and Leisure is
required to analyses of social factors which effects society at large, That is why analysis
of wants of customer is necessary.
 Technological Factor: Verdant Leisure is required to bring in new technologies fro
satisfying of demands of customers. That is why leadership role of manager is required
for transiting of behavior and provide them training for new technologies.
P3 & M2. Measures that can be taken to minimize negative impact of change on
organizational behavior
Such measures could be effective in assisting of an organization in adopting of methods,
techniques and safety process that is there to safe guard from all the adverse effect of change.
Further taking an measure could be beneficial in an organization for gaining of an sustainable
growth within organization of business.
Recommendation for Planning
This is for reducing of negative impact upon an organization, Verdant Leisure can take
help of PDC Model of change and management for effectively enhancing positive impact of
changes and decrease the negative impact. Further this has been explained below:

 Plan: Verdant Leisure, at this stage would be performing a robust marketing research in
order to analyse the whole market and determining effective opportunities for the
company. Thus the company is going to be benefitted from this in a manner that an
proper plan is going to build opportunity of positive growth of an organization. Do: Such step needs Verdant Leisure for evaluating of those strategies in a set of
previous stage. This can be understood through this example an strategy has been
provided low cost services due to Brexit. This is going to affect Verdant Leisure in an
manner that strategies is going to be evaluative which is going to help in preparing for
any problem that ia going to impact growth of company.
 Check: This stage requires Verdant Leisure to measure effectiveness of strategies which
the firm planned to implement in respect of change. This is going to help in increasing of
effectiveness that I eventually going to enhance performance of the company.
TASK 3
P4 & M3. Different barriers for change and determine how they impact Verdant Leisure
leadership decision making
Term change within an organization is an important thing to understand complex
situation within an company and can only be solved or utilized for creating of successful
strategies which has helped in achieving of organizational objectives. In order to survive an
competition environment an organization have to adopt changes which is going towards enabling
of sustainability in longer manner. Regarding Verdant Leisure as it is well known for its travel
and tourism companies has offered holidays and homes all over the world. Some of these are
explained below:
Resistance to Change: Such act of opposing or struggling is to be acquired in modification and
transformation of an organization which has created barrier for change. Verdant Leisure’s
manager is finding difficult fro implementing of effective and also productive decision making:
1. Ineffective Communication: In order to deal with this barrier leaders has to provide clear
information about the changes that has been introduced to an organization. This helps in
building of healthy working environment and also increases Verdant Leisure profit
which helps in sustaining in market.
2. Lack of Accurate Governance for Transformational Change: Improper structure in an
administration becomes a barrier for adopting of transformational change, in a manner
that continuous change is bringing an shift in fundamental priorities. For this only

Verdant Leisure managers has clearly define and explains strategies. Also involves staff
in all phase of change that creates an enhancement in morality of Verdant Leisure.
This discussion it can be made out that change creates an greater influence on Verdant
Leisure and its leaders over decision making should be in a manner that it helps in achieving
of goals and objectives set-up by the company. Also force field has to be analyzed for Vedant
Leisure in order to identify and examine challenges for making strategies that is going tom
promote growth and opportunities related to it.
Force filed has been divided into two categories which are having driving force and restraining
of force in market. This is to derive force that should exceed retaining of forces. The stages of
these analysis are explained below:
Describe the plan: Verdant Leisure is an leading tourism industry among market and its main
aim for adopting of change within company is to provide effectiveness is services to customer.
Also attains high profitability.
Illustration 1: Force Field Analysis

Identify forces for changes: Driving of force in change has be explained as follows:
Driving Forces for Verdant Leisure
 New Technology: Advent of technology is able to foster for a change in travel and
tourism industry regarding and Verdant Leisure has been interacting with its customers
and this has been possible because of business operations that has brought an easiness in
process of improvising in quality and services.
 Effective Customer Relationship Management (CRM): Tourism is about forming of an
healthy relationship for gaining of competitive advantage. CRM can serve its customers
in effective manner by reduction of intermediates and monitoring of needs in order to
provide services according to needs of customer. Identify forces against change: Retaining of forces change has been explained as
follows:
Restraining Force of Change in Verdant Leisure: Cost:. Such factor restricts a company for identifying of competitive market and provides
proper training to employees that has reduced sustainability in market and upon global
environment. Negative impact is that cost is going to restrict growth of company in terms
of reducing quality of training. Positive impact is that Verdant Leisure is goingb to be
protected from any future problem.
 Less involvement of employees: This is an import key of force that has restrain and keeps
them back that reduces profit maximization n effective and efficient manner. Through
this Verdant Leisure is having less participation of employees that is impacting growth of
its business in negative manner. Positive impact is that profit can be earned at higher
level.
 Assign Scores: As per this step it has to be concerned with assigning of force that contain
score more points for restricting of force and in relation to customers demand, reduction
in training time and improvement of production speed. As Verdant Leisure has to
enhance its scoring mechanism or else this is going to make customer more loyal towards
other brand and customer base for Verdant Leisure is going to be reduced. This is going
to have negative impact. Positive impact is that production speed is going to be improved. Analyse and apply: For improving of overall performance in an company main focus is
on train staff that is to minimize fear of technology for attaining of business survival.

This is going to have negative impact upon Verdant Leisure in a manner this is going to
affect survival if not done within appropriate time. Positive impact is large customer base
can be formed.
Critical Evaluation of the Use of Force Field analysis in Verdant Leisure
As per force field analysis has helped the company in identifying and determining of
challenges in order for implementing of effective and fair decisions that has enlarge its
productivity and profitability. Various limitation and advantages over Verdant and leisure is
explained as follows: Advantage: As a key advantage of force field it has helped in analyzing of an summary
including all factors which is both supporting and opposing of an specified area. Along
with this evaluation of factors and its potentiality. Verdant Leisure is able to focus on
qualitative factor and also potentiality factor which has enabled it to analyze both ups and
down in an organization.
 Limitation: Major limitation of force field has helped in analyzing that is required to be
in full participation of employees for providing of effective analysis. Involvment of an
employee is not possible in every occasion because of which the analysis may not be able
to provide accurate data in order to support a force.
Force field analysis is an effective tool for management that is going to help Verdant
Leisure for examine of challenges that has lie ahead for strengthen of decision making
process and elimination of forces from external environment (NHS England, 2017).
P5 & M4. Application of different leadership approaches to dealing with change
Brexit has created an very large impact on all types of business organizations in UK. It
has made Verdant Leisure to change in its organizational policies according to the government.
Also has to provide services at lower rate. This has in turn required an firm tom use that structure
which is cost effective in order to earn profit out of services. For this only managers is able to
adopt various approaches and changing of model of management has to be done for dealing with
an organization and changes taking place in it. Further it is explained below:
 Autocratic Approach: Major advantage of leadership is that it helps in reducing of decision-
making time and also leaders could effectively take decisions in case changes have emerged.
However it is effective in reduction is regarded within an organization because of behavior
of persons working in it. Due to subordinate trend de motivation in decision is regarding
changes and is not in its favour. (Popovic. and Plank, 2016).

 Democratic Approach: As per this approach an opinion of employee has to be considered
because of his or her active participation in the decision making of an organization. Also this
approach is going to increase decision making process and time involved in it. This in turn is
going to be beneficial for regular decision regarding the changes taking place in Brexit and
has to be taken.
To further evaluate these approaches critically, Verdant Leisure could also apply various
models of change management.
 Fisher’s Model: This model is related to changes that have to be handled by an employee
of an organization. Since this model is required leaders to lead the company in resistance
to acceptance. Rather an progressive approach has to be adopted in democratic leader
ship.
Illustration 1: Fisher's Change Management Model
 Kotter’s Model: This model gives a deep and detail explanation about changes that has
been taken place in an organization. In this approach and autocratic type of approach has

been applied by Verdant Leisure that is slightly being effective. Also this model
encourages leaders and empower its employee through acceptance.
Illustration 1: Kotter's Change Management Model
The most suited approach for organization like Verdant Leisure is going to be democratic
and most appropriate model for evaluation in this approach is going to be Kotter’s Change
Management model this is going to help manger and leaders of this organization in doing
adoption, communication. Also changes has to be implemented regarding Brexit. This ahs to be
done according to progress and sustainability with efficiency. (Raneri. and Young, 2016).
CONCLUSION
It can be concluded from the file tht change is an inevitable and an essential element
required for management and leadership progress of an organization this is to easurance of
sustainability. It is important to compare drives of change an affect that is going tom operate and
strategies of various types for effectively determining to deal with it. Also external and internal
factors derived within an business environment that is going to affect leadership and
organizational behaviour. In the end it has been found taht effectively cope up with nthe change
has implemented same and also demographic approach and also Kotter’s Change Management
for change.