Veterinary Reception Duties Assessment: ACMVET201A, TAFE NSW, 2017

This document presents a completed assessment for the TAFE NSW unit ACMVET201A, focusing on veterinary reception duties. The assessment covers various aspects of veterinary practice, including matching sentences to their correct answers regarding clinic policies, security, and financial procedures. It also requires the identification of immediate and eventual veterinary attention needed for various animal situations. Furthermore, the assessment delves into routine client inquiries, specifically addressing puppy and kitten care. This includes detailing normal vaccination schedules, the diseases covered by specific vaccinations (C5 and F4), recommendations for prophylactic use of common internal and external parasites, and dietary advice for healthy puppies and kittens. The document provides detailed responses to each question, demonstrating research and understanding of the subject matter. The assessment is a knowledge-based evaluation, aiming to assess the learner's understanding of key concepts in veterinary reception.

TAFE NSW
Assessment Event
Learner Name
Unit Code ACMVET201A Unit Title Carry out veterinary reception duties
Event Number 1 of 2 Event Type Knowledge
Please note that TAFE is required to retain copies of all completed assessments, where practical, for a period
of 3 years (or in accordance with regulatory and or contractual requirements) after the completion of a
learner’s studies.
Learner Declaration
In submitting this assessment I declare that:
 This assessment is my own work. There has not been any collusion. Any material sourced from
elsewhere is referenced, acknowledging the author, website, work and page. It does not breach the
Copyright Act. This applied to printed and electronic information.
 I understand that plagiarism (not acknowledging another person’s work) will be considered grounds
for a result of Not Competent and possible disciplinary action.
 I agree that TAFE NSW may keep a copy of my assessment evidence for record keeping and auditing
purposes only.
 I have kept a secure copy of the submitted work (except portfolios, resource kits, etc.)
Name Click here to enter text. Signature
Teacher Feedback (Please indicate how feedback was provided)
Teacher’s comments:
Satisfactory Not Satisfactory
Assessor’s Name _____________________________________________________
Assessor’s Signature and Date _____________________________________________________
Learner Feedback on Assessment
Learner’s Comments: Would you like to make any comments about this assessment?
Signed: Date:
OFFICE USE ONLY
Received by
ATCS Unit Code: ACMVET201A Page of 6
Assessment Task 1 Version 1 Form Assessment Task Coversheet V1

Signature Date
Assessment Instructions
Read and answer each question listed below. If you are unsure about the question please seek feedback from
your teacher prior to submitting the assessment.
Please reference the question number and attach answers to this document
You must provide answers as hard copy or in digital form to all of the questions included in this written
assessment on or prior to the due date.
Responses must be detailed to demonstrate research.
Any material sourced must be adequately referenced.
Reasonable Adjustment
If you have identified as having a disability this assessment may be modified. A modified assessment will still
require you to demonstrate satisfactory performance and knowledge. Reasonable Adjustment cannot alter the
outcome of the task.
Details for adjustment where required are as follows:
DUE DATE: 28th November 2017
Assessment Task
To achieve a satisfactory result
This knowledge assessment is used by the assessor to assess the learner’s knowledge. This assessment forms
one piece of evidence and should be used in conjunction with other forms of evidence in the assessment
process.
All parts of the assessment must be completed satisfactorily. Your result will be recorded as S (Satisfactory) or
NS (Not Satisfactory) on this cover sheet.
The learner must attempt to answer each question with an appropriate response to achieve a satisfactory
result. Short answer or dot point answers are acceptable.
ATCS Unit Code: ACMVET201A Page of 6
Assessment Task 1 Version 1 Form Assessment Task Coversheet V1

ASSESSMENT TASK
1. Draw a line to match up each sentences correct answer (7 marks)
Security and confidentiality of these are very important Practice files
Installed for security (patient, staff and client safety) Alarm system
Must accompany most pathology samples with consignment
notes
SAS request form
Outlines staff rights and responsibilities, protocols and
procedures
Clinic policy document
Should always be restrained in a vet clinic to avoid escape Animals
Money used to buy small tax-deductible items Petty Cash
Ensures appropriate procedures or treatments are administered Animal identification
ATCS Unit Code: ACMVET201A Page of 6
Assessment Task 1 Version 1 Form Assessment Task Coversheet V1

2. Identify the veterinary attention necessary for each situation by writing “immediate” or
“eventual” beside each. (11 marks)
The animal seems to be unconscious immediate
The animal has been stung by an insect on the nose and is having
difficulty breathing
immediate
The animal is haemorrhaging immediate
The animal has severe burns immediate
The animal is slightly lame eventual
The animal has a head injury immediate
The animal is straining to urinate eventuate
The animal has an abscess eventual
The animal has been bitten from a snake immediate
The animal is overdue for its yearly vaccination eventual
The animals abdomen is extremely swollen eventual
ATCS Unit Code: ACMVET201A Page of 6
Assessment Task 1 Version 1 Form Assessment Task Coversheet V1

3. ROUTINE INFORMATION
Part of your role as receptionist is to deal with client enquiries. Questions are commonly
asked about new puppy and kitten care.
3a. What is a normal vaccination schedule for puppies and kittens? (5 marks)
The whole vaccination procedure is segregated into 2 parts: core vaccinations, non-core
vaccinations. Both these vaccinations are applicable for cats and dogs.
Core
vaccinations
(age
dependent)
Cats Dogs
Eight weeks Feline Viral Rhinotracheitis
Caliciviris and Panleukopenia
(FVRCP vaccine)
4-in-1: Distemper, Hepatitis
Parovirus, Parainfluenza
(DHPP)
Twelve weeks FVRCP Booster
Feline Leukemia Virus (FELV
vaccine)
DHPP Booster
Sixteen weeks FVRCP Booster
FELV Booster
Rabies Vaccine
DHPP Booster
Rabies Vaccine
Non-core
Vaccinations (age
dependent)
Cats Dogs
Eight weeks At this age, the non-core
vaccinations are not
administered because of
their sensitivity.
At this age, the non-core
vaccinations are not
administered because of
their sensitivity.
Twelve weeks Bordetella Vaccine
Lepto Vaccine
Lyme Vaccine
Canine Influenza Vaccine
Rattlesnake Vaccine
Sixteen weeks Bordetella Vaccine
Lepto Vaccine
Lyme Vaccine
Canine Influenza Vaccine
Rattlesnake Vaccine
ATCS Unit Code: ACMVET201A Page of 6
Assessment Task 1 Version 1 Form Assessment Task Coversheet V1

3b. What diseases do the following vaccinations cover? (10 marks)
C5 vaccinations is for the dogs while F4 vaccination is for the cats
C5: Bordetella, Bordetella Kennel Cough, kennel cough, Parovirus, Distemper, Hepatitis
F4: Enteritis (Feline Panleukopenia), Feline Calici Virus, Feline Rhinotrachetitis (Feline Herpes
Virus), Chlamydia.
3c. What common parasites do you recommend prophylactic use for in puppies and kittens?
(10 marks)
Internal: The most common internal parasites that are found in cats and dogs are
heartworms, roundworms, hookworms, whipworms, tapeworms. Revolution is a monthly
topical medicine that can kill the hookworms and roundworms. Sentinel, Heartgard and
interceptor are the orally administered drugs that help in the treatment of heartworms,
whipworms. Proheart is an injection that is administered to dogs twice a year.
External: The common external parasites that harm the puppies and kittens are fleas, ticks,
ear mites. The various preventive measure to eradicate fleas are keeping the carpets and the
bedding clean and free from any flea eggs. The common products that can be used includes
revolution, advantage, Multi. Ticks spread many types of diseases, and the prime tick
prevention products are advantix, revolution. While, advantix is a tick prevention medicine,
this medicine is not applicable for the cats. Ear mites is common in cats and kittens but it is
not found commonly in dogs. Revolution and advantage multi are the medications that can be
used.
3d. What food do you recommend for healthy puppies and kittens? (5 marks)
Dog food is basically divided into dry kibble, moist and semi moist. Among the three the best
suitable food for the puppies is the dry kibble as it contains the maximum amount of meat
protein. Dry kibble is cost effective, helps the puppy to easily digest the food and keeps its
teeth clean. While moist food is not cost effective, it perishes quickly and has less nutrient
content.
The canned food is the best for the kitten. As the kittens have very small teeth, they cannot
chew dry food comfortably. The canned foods are superior to the normal dry food as it
provides the necessary nutrients for the cats. Hence, feeding canned food twice a day to
kittens is sufficient.
TOTAL: /48
ATCS Unit Code: ACMVET201A Page of 6
Assessment Task 1 Version 1 Form Assessment Task Coversheet V1