Project Report: Video Game Delivery Project Change Management Analysis

This report provides a comprehensive analysis of change management within a video game delivery project. It begins with an overview of the PMBOK knowledge areas and how change impacts each, including project scope, time, cost, quality, risk, communication, human resources, stakeholders, procurement, and integration management. The report then explores example changes, such as those related to security protocols, tool prices, and project schedule, and details the associated risk management plan, communication plan, and work breakdown structure adjustments. It also addresses conflict resolution strategies within the project team, including the application of Tuckman's model and methods for resolving conflicts related to methodologies and estimation techniques. The report further examines the impact of resource unavailability and the importance of performance measurement and regular communication. Finally, it assesses the project manager's skills and role, including personality profiles based on the Keirsey assessment, comparing the findings with Wideman's project leader types, and highlighting areas for skill development such as critical thinking and problem-solving. The report concludes by emphasizing the importance of adaptability and innovation in project management.

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Video Game Delivery Project
Change Management
5/14/2018

Video Game Delivery Project
Table of Contents
PMBoK Knowledge Areas – Managing Change...................................................................................2
Example Changes..................................................................................................................................4
Risk Management Plan......................................................................................................................4
Communication Plan.........................................................................................................................4
Work Breakdown Structure...............................................................................................................4
Conflict Resolution in the Team............................................................................................................4
Strategies to Resolve the Conflicts....................................................................................................5
Impact of Resource Unavailability....................................................................................................5
Project Manager Skills & Role..............................................................................................................6
Characteristics of PM – Student 1.....................................................................................................6
Personality Profile.........................................................................................................................6
Comparison with Wideman...........................................................................................................6
Characteristics of PM – Student 2.....................................................................................................7
Personality Profile.........................................................................................................................7
Comparison with Wideman...........................................................................................................7
References.............................................................................................................................................9
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Video Game Delivery Project
PMBoK Knowledge Areas – Managing Change
PMBoK
Knowledge
Area
Type of Change Occurrence
of Change
Corrective
Action
Impacted
Deliverables
Project Scope
Management
Change in the Project
Requirements
Project
Execution
Stage
Regular
communication
with the
project sponsor
and review of
the project
progress and
requirements
incorporation
Project Plan,
Final
Application
Release
Project Time
Management
Change in the Project
Requirements/Resource
Availability
Project
Execution
Stage
Regular
communication
with the
project sponsor
and review of
the project
schedule & gap
analysis
Project Plan,
Final
Application
Release
Project Cost
Management
Change in the Project
Requirements/Resource
Availability
Project
Execution
Stage
Regular
communication
with the
project sponsor
and review of
the project
budget & gap
analysis
Project Plan,
Final
Application
Release
Project Quality
Management
Change in the Quality
Standards & Policies
Project
Control
Stage
Quality
verification
and validation
Quality
Management
Plan
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Video Game Delivery Project
activities
throughout
project
lifecycle
Project Risk
Management
Change in the Security
Measures and Protocols
Project
Execution
Stage
Security
testing
Risk
Management
Plan
Project
Communication
Management
Change in Project
Requirements
Project
Planning
Stage
Defining
communication
schedule and
guidelines
right in the
initiation phase
Project Plan,
Final
Application
Release
Project Human
Resources
Management
Change in
Organizational Policies
during the project
timeline
Entire life
cycle of the
project
Resource
assessment and
discussions at
regular
intervals
Final
Application
Release
Project
Stakeholders
Management
Change in
Communication
Schedule & Mode of
Information Exchange
Project
Planning &
Control
Stages
Regular
communication
with the
project
stakeholders
System
Documentation
& Release
Project
Procurement
Management
Change in Market
Trends & Prices
Project
Planning &
Execution
Stages
Supplier
Relationship
Management
(SRM) tools
Supplier
Contracts
Project
Integration
Management
Change in Project
Schedule & Budget
Project
Control &
Closure
Stages
Regular
communication
with the
project sponsor
and review of
the project
Final
Application
Release
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Video Game Delivery Project
progress
Example Changes
Risk Management Plan
Negative Risk: There may be changes in the security protocols and measures being
implemented in the project which may lead to the presence of security vulnerabilities and
loopholes. As a result, the security of the video game delivery project and the information
sets may be put at risk. The project team will be required to install additional security
applications and components to make sure that the data sets are kept protected (Padar, Pataki
and Sebestyen, 2017).
Positive Risk: There may be changes in the price of tools and equipment to be procured and
the prices may drop. This will lead to enhancement in the cost-effectiveness of the project.
Communication Plan
Technology is witnessing major changes and there are newer technical tools being
implemented. The organization may set up its social media channel which may be launched
and integrated with the project communications (Parker et al., 2013).
These changes will be required to be informed to all the project resources and stakeholders so
that they may stay connected with each other and share information using the social media
channels as and when they like.
Work Breakdown Structure
Schedule/Budget overrun may be observed in the execution stage of the project. It will be
require revising the pending project activities and the occurrence of their execution in the
project timeline.
The Work Breakdown Structure after the execution stage at which such a risk would be
detected will be required to be updated. The new WBS shall focus upon the adherence to the
earlier estimated schedule and budget so that there may be minimum gaps in the entire
process (Shaw, 2015).
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Video Game Delivery Project
5
Video
Game
Delivery
Project
Initiating
1.1
Identify
the
stakehold
er
1.2 Collect
the
relevant
data1.2.1
Search the
similar
websites1.2.2 Find
the key
points1.2.3
Write the
personal
opinions1.2.4
Summariz
e the
detail
1.3
Prepare a
weighted
decision
matrix
1.3.1
Make
different
criteria
1.3.2
Assign the
criteria for
each
function
1. 3.2.1
Assign the
weigh to
each
criteria1.3.2.2
Assign
scores1.3.2.3
Calculate
the weight
score
1.3.3
Summariz
e the data
1.4.
Define
skill
requireme
nt for the
project
manager
1.4.1
Descriptio
n of job
duties
1.4.2
Describe
the job
experienc
e1.4.3
Education
1. 4.4
Desire
skills
1.5.
Prepare a
business
case
1. 5.1
Define the
duration
of the
project
1.5.2
Define the
cost and
maintena
nce 1.5.3
Estimate
budget
1.6.
Prepare
the
project
charter
2.
Planning
2.1 Make
a dream
team2.1.1
Define
special
traits
2.2
Estimate
the
number of
hours for
internal
team
2.2.1
Prepare
the
spreadshe
et
2.2.2
Write the
brief
summary
2.3
Develop a
team
contract
2.4
Develop a
scope
statement2.4.1
Product
characteri
stics2.4.2
Requirem
ents
2.4.3
Deliverabl
es
2.5
Develop a
work
breakdow
n
structure
2.6 Create
the Gantt
chart
2.7 Create
the
network
diagram
2.7.1 Task
durations
2.7.2
Enter
dependen
cies2.7.3
Include
milestone
s
2.8 Create
the
probabilit
y /impact
matrix
3.
Execution
3.1 Create
the
document
report3.2
Prepare
the
milestone
3.3 Collect
the
content
for
website
3.5
Change in
software
customiza
tion cost
for abs
corp.
3.6 Test
quality3.7
Assessme
nt of
schedule
and
budget
4.
Monitorin
g and
Controllin
g
4.1
Reschedul
ing and re-
budgeting
of pending
activties
4.2
Prepare a
issue log4.3
Change
the
requests4.4
Prioritize
the risks
4.5 Make
a progress
report
5. Closing
5.1 Make
a client
acceptanc
e form
5.2
Prepare a
lesson
learned
report
5.3 Make
a final
project
document

Video Game Delivery Project
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Video Game Delivery Project
Conflict Resolution in the Team
Tuckman provided a model that may be applied in the business organizations for managing
the teams associated with the projects. There are various stages that have been defined as
forming, storming, norming, performing, and adjourning.
There are several conflicts that have been observed in the video game delivery project among
the team members which has left them in the storming phase of the Tuckman’s model.
Strategies to Resolve the Conflicts
The conflicts among the members of the project team are observed in the project planning
stage. There are various methodologies that may be adopted in the video game delivery
project for system development and project management. There are resources that are
supporting different methodologies. Also, there are varied techniques available for schedule
estimation and budget estimation, such as bottom-up technique, top-down approach, time-
phased budget, etc. The preferred strategy to apply in this case is also a matter of conflict.
The strategy that shall be adopted to resolve these conflicts among the team members shall
include enhanced reporting and communication. The Project Manager must facilitate daily
team meeting wherein the resources shall be allowed to report such conflicts to the
management. There shall be enhanced team collaboration maintained by the Manager so that
the matters may be reported well in time. The Project Manager shall listen to the perspective
and viewpoints of every party involved and shall resolve the conflicts by discussing the
matter with the subject experts. The word of the Project Manager shall be considered final
and must be accepted by one and all (Kumar, Deshmukh and Adhish, 2014).
Impact of Resource Unavailability
In the case of failure of conflict resolution, there may be various sorts of action that the
resources may choose to perform. If the most experienced team member threatens to leave
the project then it would have adverse implications on the project elements, such as project
status and progress, ability to meet the project deliverables, motivation of the project team
members, and management of the project and its resources.
There are some of the risk management tools that may be utilized by the senior officials and
managers to control such a situation. The resources shall be regularly assessed on the basis of
the performance measurement tools. The managers shall also carry out one on one discussion
with the resources at regular intervals so that the matters of concern and conflicts are reported
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Video Game Delivery Project
in a timely manner. There are also automated tracking tools that shall be used in the projects.
SWOT (Strength, Weaknesses, Opportunities, and Threats) analysis shall also be carried out
to understand the various factors associated with the project and its resources. The results
shall be incorporated to define the project strategies and techniques that must be adopted in
conflict resolution.
Project Manager Skills & Role
Characteristics of PM – Student 1
Personality Profile
The personality profile that was evaluated after taking the Keirsey assessment is Guardian.
The core characteristics include cautious, dutiful, hard-working, stabilized, responsible, loyal,
seekers of justice, and helpful.
However, as a Project Manager, there are additional skills that are necessary to succeed in
managing and controlling the project resources, stakeholders, and the requirements associated
with the project. It is necessary for the Project Manager to have critical thinking and decision-
making skills which were found to be lacking. These skills are necessary as there are several
risks and changes that may come up in the projects. These changes may lead to the
disturbances and hindrances in the project progress if not managed carefully. The Project
Manager shall therefore try and improve upon the development of decision-making, critical
thinking and analytical skills.
Comparison with Wideman
Wideman has provided four types of project leaders or project managers that are present in
the business organizations. These include The Explorer, The Driver, The Coordinator, and
The Administrator. These types have been defined on the basis of the skills and expertise of
the manager of the leader and the role that is performed by the resource during the project
timeline.
The Keirsey assessment provided the personality type as Guardian that best fits with the
coordinator type as defined by Wideman. Both of these personality types focus upon the
management and facilitation of the teams so that the collaboration of the members in the
project team is enhanced. Every member in the project team has his or her own set of ideas
and concepts that need to be listened and acknowledged. The inclusion of these ideas by the
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Video Game Delivery Project
team members may prove to be beneficial for the project success as well (Wideman, 2002).
The Coordinator type promotes the same and so does The Guardian type. The Project
Manager in such cases ensures that the resources are best motivated in the teams and have
maximum satisfaction levels as well. However, there is a lack of innovative spirit that is
associated with these personality types as they are not subject to change in terms of the
leadership style and approach. It is one of the areas that shall be worked upon as there is no
standardized style that may be applied to all the project irrespective of the resources involved
and project type.
Characteristics of PM – Student 2
Personality Profile
The personality profile that was evaluated after taking the Keirsey assessment is Idealist. The
core characteristics include trusting, kind-hearted, authentic, inspirational, giving,
enthusiastic, and wise (Keirsey, 2018).
However, as a Project Manager, there are additional skills that are necessary to succeed in
managing and controlling the project resources, stakeholders, and the requirements associated
with the project. It is necessary for the Project Manager to have problem-solving and creative
thinking skills which were found to be lacking. These skills are necessary as there are several
risks and changes that may come up in the projects. These changes may lead to the
disturbances and hindrances in the project progress if not managed carefully. The Project
Manager shall therefore try and improve upon the development of problem-solving and
creative thinking skills.
Comparison with Wideman
Wideman has provided four types of project leaders or project managers that are present in
the business organizations. These include The Explorer, The Driver, The Coordinator, and
The Administrator. These types have been defined on the basis of the skills and expertise of
the manager of the leader and the role that is performed by the resource during the project
timeline.
The Keirsey assessment provided the personality type as Idealist that best fits with the driver
type as defined by Wideman. Both of these personality types focus upon achieving the end
goals of the project by following a methodology that may involve least number of conflicts
and disputes among the members in the project team. These resources tend to follow a well-
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Video Game Delivery Project
planned and directed approach and it becomes easier to manage the resource with similar set
of skills. These resources are also action-oriented and hard-working in nature so that the
project objectives may be achieved by them. However, the lack of the spirit to innovate and
come up with an alternate scheme and style in certain cases remains missing in such cases. It
is necessary that the resource develops such styles so that the incorporation of the latest set of
technical and non-technical tools and strategies may be done in the projects. This will ensure
better management and leadership activities throughput the project lifecycle.
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Video Game Delivery Project
References
Keirsey (2018). Keirsey Temperament Assessment. [online] Keirsey Temperament
Assessment. Available at: https://keirsey.com/temperament/idealist-overview/ [Accessed 14
May 2018].
Kumar, S., Deshmukh, V. and Adhish, V. (2014). Building and leading teams. Indian Journal
of Community Medicine, 39(4), p.208.
Padar, K., Pataki, B. and Sebestyen, Z. (2017). Bringing project and change management
roles into sync. Journal of Organizational Change Management, 30(5), pp.797-822.
Parker, D., Charlton, J., Ribeiro, A. and D. Pathak, R. (2013). Integration of project-based
management and change management. International Journal of Productivity and
Performance Management, 62(5), pp.534-544.
Shaw, D. (2015). Managing dualities in organizational change projects. Journal of Change
Management, 16(3), pp.201-222.
Wideman, R. (2002). Project Teamwork, Personality Profiles and the Population at Large:
Do we have enough of the right kind of people?. [online] Maxwideman.com. Available at:
http://www.maxwideman.com/papers/profiles/profiles.pdf [Accessed 14 May 2018].
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