Quality Management Plan for Virginia Organic Grocery Store Project

This document presents a quality management plan for an organic grocery store project in Virginia, outlining the processes, activities, and procedures used to manage quality throughout the project lifecycle. It defines the roles and responsibilities of internal and external stakeholders, communication methods, and provides reference documents for quality assurance and control. The plan emphasizes quality planning, quality control, quality assurance, and quality improvement, integrating these activities using a system integrator. It details various communication approaches, such as reports and meetings, to communicate quality results and track resolutions. The document also recommends defining quality metrics during the planning stage to ensure they are measured and evaluated throughout the project, facilitating easy tracking and evaluation of the project's conformity to established quality standards.

Running head: PROJECT MANAGEMENT 1
Project Management
Name
Institution affiliations

PROJECT MANAGEMENT 2
Quality Management Plan for Organic Grocery Store in Virginia
The intent of the organic grocery store quality management plan is to highlight its
activities by defining different roles and responsibilities of stakeholders both internal and
external, the communication method. Also, the quality management plan provides reference
documents and directive on how to undertake quality assurance and quality control.
Therefore the organic grocery store uses the plan to outline quality improvement practices by
availing tools, methodologies, and techniques to enhance quality management of the project
(Harrison, & Lock, 2017). Organic grocery store plan aims to:
 Highlight the processes, activities and the procedure used to manage quality.
 Describe the quality management approaches, roles, and responsibilities of
stakeholders, best practices, communication and training through the development of
the organic grocery project.
 Make sure all the organic grocery stores deliverables and artifacts adhere to its plan.
 Define organic grocery store quality assurance, quality planning, quality improvement
procedures quality control.
Purpose of quality management
The target of the organic grocery store plan if to describe the way in which quality
will be achieved during the course of the project lifecycle in the subsequent areas.
Quality planning: Organic grocery uses the approach to provide the project the necessary
attention to expound for continued enhancement of processes and activities to realize quality
(Larson, & Gray, 2015).
Quality control: organic grocery employ the QC to inspect and monitor the project process to
ensure each deliverable and work product is measured and tested to ensure that the outcome
keeps to the quality standards (Kerzner, & Kerzner, 2017).

PROJECT MANAGEMENT 3
Quality assurance: organic grocery uses QA to give the necessary attention to the project
details for regular enhancement of activities and process to attain quality.
Quality improvement: The intent of organic grocery using quality improvement is to identify
quality improvement opportunities and implementation of corrective measures (Nanda,
2016). The project manager and the team integrated all these activities using a system
integrator.
Communication of quality activities
The organic grocery store will use several communication approaches such as reports,
meetings and other documents to communicate the quality results, tracking of the resolutions
of quality aspects and completion. Therefore, the project will use a matric which identifies
documents and reports that contain quality-related information.
Document/report Description Quality
specific
Internal/shared
Deliverable tracking
sheet
Communicate deliverable
review deficiencies and track
the correction of non-
conformances
Yes Internal
Project audit
scorecard
Communicate the project audit
and identifies opportunities for
improvement
No Internal
Project status report Communicate the status of the
project
No Shared
Quality assurance
improvement log
Records the project process
improvement instruments like
No Internal

PROJECT MANAGEMENT 4
reported issues, root cause
analysis, lesson learned and
schedule delays.
Periodical status
report
Reports on the project results,
completions and trends related
to quality practices undertaken
by the quality assurance team.
Yes Shared
Project executive
status
Communicate the project status
and the completed project
events, the status of the
significant project risks and
issues, forecast and schedule
status
No Internal
Recommendation
The organic grocery store should work to ensure that quality metrics are defined
during the planning stage of the project. The definition of all quality metrics provides that
they are measured throughout the project lifecycle, which makes it easy to track and evaluate
the project’s conformity level according to its established quality base.
References
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach.
Routledge.

PROJECT MANAGEMENT 5
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Larson, E. W., & Gray, C. F. (2015). A Guide to the Project Management Body of
Knowledge: PMBOK (®) Guide. Project Management Institute.
Nanda, V. (2016). Quality management system handbook for product development
companies. CRC Press.

PROJECT MANAGEMENT 6