BTEC HND - Visitor Attraction Management: Development & Challenges

This presentation provides an overview of visitor attraction management, focusing on the processes and potential issues involved in the development of visitor attractions. It highlights the importance of factors such as location and funding, and discusses key processes like recruitment, training, and customer care. The presentation concludes that addressing these issues is crucial for the successful growth and sustainability of the tourism industry. Desklib offers a range of study tools and resources for students, including similar presentations and past papers.

Visitor Attraction
Management

Table of Content
 Introduction
 Processes and potential issues in development of visitors
attractions
 Conclusion
 References

Introduction
Travel and tourism is a big
and fastest developing
industry. In this
presentation mentioned
about the potential issues
and processes which can
impact in the development
of visitors attractions.

Processes and potential issues in
development of visitors attractions
In the development and growth of tourism industry there are
some issues or problems are included. The issues or
problems can be related with:
Location- It is very important or necessary factor.

Continued...
Funding- It is a main problem
in the growth of tourism
industry. If the company will
not have proper funding then
it will creates issues or
problems and from this it
will not fulfil the needs and
demands of tourists.

Continued...
In the development of travel industry, there is a process
involved:

Continued...
Training- After selecting candidates, it is the duty of
manager is to provide training to new employees as well
as existing employees. With the help of their their skill,
knowledge, capabilities will be increased and they they
will render services to their tourists or customers.

Continued...
Recruitment- The company should be recruit or select those
candidates who have some knowledge about travelling
industry and have the skills and abilities to deal with the
customers.

Continued...
Customer care- It is very necessary service, the travel
agency should be provide good and 24*7 customer
service to their customers. In case if there is any problem
created to customers, then there should be an customer
care executive for solving their problems or issues.

Conclusion
It is concluded from the above presentation that in the
growth of visitor attraction, there are some issues related
to location, funding etc. are included. There is a process
mentioned which is involved in development of
attraction places.

References
Dewhurst, P.D. and Thwaites, E., 2014. Visitor attraction
management.Entertainment Management: Towards Best
Practice, p.272.
Leask, A., 2010. Progress in visitor attraction research:
Towards more effective management.Tourism
managemen.31(2). pp.155-166.

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