PMIT - Project Management: Case Study on Communication Planning

This case study examines a project communication plan within the context of community health services programs. It assesses the current communication strategies, compares them with project management best practices, and recommends improvements for stakeholder engagement. The analysis covers aspects such as stakeholder identification, key message delivery, communication methods, and timing issues. Recommendations emphasize enhanced communication through status reports, meetings, conferences, and one-on-one interactions to improve project efficiency and stakeholder satisfaction. The report concludes that a well-defined communication plan is essential for project success and organizational growth. Desklib provides access to similar case studies and AI-powered study tools to assist students.

Running head: PROJECT MANAGEMENT
Project Management
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction:...............................................................................................................................2
Current Communication plan:....................................................................................................2
Project Management Practices:..................................................................................................3
Recommended Communication Plan:........................................................................................4
Justification of the Recommendation:........................................................................................4
Conclusion:................................................................................................................................5

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Introduction:
In the report the main objective is to discuss about the communication process and the
communication plan. In the report the effective area of the communication is the community
health services programs of the CHD. This will rack all the information related to the system.
But the design that was made is not the appropriate design as it does not have any scope for
the future. There are many things in the system that affect the benefit of the company and the
management have to make sure that the implementation will be successful. For that the
manager of the project must give the information that are relevant to the stakeholders of the
company in regular basis. In the report the further discussion will be made on the current
communication plan, a comparison with the project management practices and a
recommendation will also provide (Kerzner 2018).
Current Communication plan:
In the current communication plan that is made by the project manager have various
aspects. The total plan is divided into six different parts. The points are distribution of the key
stake holders, issues with the stake holders, key message to communicate, methods of the
communication, communication description and the timing issues. They key stake holders of
the projects are the client, sponsor, project team, senior management, unions, suppliers,
community and others. Most of the stakeholders are provided with the information about the
project continuously (Williams 2017). The key message that are communicated is mainly the
status of the project and the key milestone of the issues with the current project. The methods
that are used in the communication are mainly written, one on one communication, using the
electronic media or any other in the particular plan of the communication is made by
conducting a meeting or by sending email, call or by teleconferencing. The content of the
communication must be highly detailed for most of the cases and medium detailed in case of

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other one or two stake holders. The format of the communication for the all applicable
stakeholders will be in formal way (Cert 2018). All the communication is done by using the
schedule of the project.
Project Management Practices:
The sound project management practices means the good practices of the project
management (Kerzner & Kerzner 2017). One of the top project management practices are
involves the following:
 Defining the objective and the scopes.
 Define Deliverables.
 Planning of the Project.
 Communication Plan.
 Tracking and reporting the progress of the project.
 Change in Management.
 Risk Management.
In this case study the main assessment is made on the communication plan. The planning of
the project is nothing without the proper communication plan. In the team each and the every
member must be aware of the project plan and that can be achieved by a communication. In
this assessment all the stakeholders are provided with the information of the project in each
step. All the milestone must be known to the all employee of the team like in this
communication plan is given (Bresnen 2016). Many problems are raised while doing the
project and these issues can be mitigate by communication only. In the assessment the
progress of the project is also tracked and reported to the stake holders continuously for the
betterment of the system. Project planning is necessary for a project to complete successfully
within the given time and within the estimated cost.

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Recommended Communication Plan:
The stakeholders of the management are not the ones who are dedicated towards the
project. But the stakeholders makes the key decisions about the project (Amin 2016). The
need of the communication with the stakeholders are as necessary as it is required for the
developers. The stakeholders includes the customer, project sponsor, and change
management team members, team of the leadership, the functional managers and many more.
Along with the stake holders there should be a way by which the extra audience will be able
to communicate in a certain communication plan. The information that will be shared with
the external audience will be limited. Internal audience will get the extra information from
the external audience. The method that are should be used in the communication are obtained
by using some methods. The information should be shared by the status report, by conducting
meetings, by conferencing and by sending documents to the employees (Mead & Byers
2015). One thing can be add as the one on interaction between the staffs and the higher
management that will improve the communication as well as the efficiency of the project.
Justification of the Recommendation:
The stake holders are the key part of the project. All the information that are related to
the information is given to the stakeholders. The details that are given to the stakeholders
includes the project plan, status of the project, information of the finance, and the change
request. It is a fact that the audience want to listen the things that they only want. This is the
only way to satisfy the external audience and this communication can be beneficial for the
company. One on one communication is the best way of the communication as in this
communication the higher management will interact with the lower level employee to gain
the knowledge and the thought of the employees about the company and the project (Hill,
Offermann & Thomas 2018). An effective communication plan will help the company to
grow faster and gain benefits as well.

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Conclusion:
From the above report it can be concluded that for any of the industry it is necessary
to have a proper communication plan. The communication plan will help that how to
communicate a certain group or individual people. In the above report the given
communication plan of the case study is discussed. A recommendation for the
communication plan is also given in the above report as per the requirement of the company.
In the recommendation given that the meetings and the one on one communication is the way
for the communication along with the use of the electronic media. The communication within
or the people of the outside had to be done in the formal way.

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References:
Amin, M. O. S. (2016). Management practices of coordination and communication among
stakeholders in complex projects & their implications (Doctoral dissertation, NUST).
Bresnen, M. (2016). Institutional development, divergence and change in the discipline of
project management. International journal of project management, 34(2), 328-338.
Certo, S. C. (2018). Supervision: Concepts and skill-building. McGraw-Hill Education.
Hill, N. S., Offermann, L. R., & Thomas, K. (2018). Mitigating the Detrimental Impact of
Maximum Negative Affect on Team Cohesion and Performance Through Face-to-
Face Communication. Group & Organization Management, 1059601118776835.
Kerzner, H. (2018). Project management best practices: Achieving global excellence. John
Wiley & Sons.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Mead, M., & Byers, P. (2015). The small conference: An innovation in communication.
Walter de Gruyter GmbH & Co KG.
Williams, M. J. (2017). Labor Management Principles in the Communication Discipline:
Developing a Communication Plan Based on an Organization Analysis.