Analyzing HR Practices and High-Performance Work in Vodafone

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Developing Individuals, Teams and Organizations
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Table of Contents
Introduction......................................................................................................................................3
LO1 Demonstrate the knowledge, skills and behaviours expected of staff members by HR
professionals....................................................................................................................................4
P1 Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals.....................................................................................................................4
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role...........................5
LO2 Analyse the factors to be considered when implementing and evaluating inclusive learning
and development to drive sustainable business performance........................................................11
P3 Analyse the differences between organisational and individual learning, training and
development...............................................................................................................................11
P4 Analyse the need for continuous learning and professional development to drive
sustainable business performance..............................................................................................12
LO3 Apply knowledge and understanding to the ways in which high-performance working
(HPW) contributes to employee engagement and competitive advantage....................................13
P5 Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.............................................13
LO4 Evaluate ways in which performance management, collaborative working and effective
communication can support high-performance culture and commitment.....................................16
P6 Evaluate different approaches to performance management (e.g. collaborative working),
and demonstrate with specific examples how they can support high-performance culture and
commitment...............................................................................................................................16
Conclusion.....................................................................................................................................18
Reference List................................................................................................................................19
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Introduction
The skills set and the various categories of traits are needed by the various professionals working
in different organizations. The report tends to take into account the different issues related to
skill development in individual employees. The report will cover the various aspects that the HR
professionals tend to establish the varied range of skills and features that will ensure smooth
working in the organization. The organization chosen in the report is Vodafone, the
telecommunications organization in the country of United Kingdom. Employees of HR
department tend to devise strategies and play an important role and duty to employ professionals
who are talented and skilful within the setup to execute their activities in an efficient way.
Skills audit being performed personally tends to be considered and helps the management of the
Vodafone Company to frame a plan for professional development. As a renowned Company,
Vodafone requires to adhere to specific practices in order to implement the different activities
and programs associated with providing methods and procedures of training and development to
the employees who would execute substantial work within the organization. The practices of
Human resources tend to adhere to the different strategies laid down by the organization
Vodafone so that they can execute quality performance in the market of UK and in different parts
of the world. Differences related to the learning procedures within the organization alongside the
development of the methods and procedures of training and development provide the impetus to
complete the different tasks in quick time.
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LO1 Analyse the knowledge, skills and behaviours expected of staff members by HR
professionals
P1 Determine appropriate and professional knowledge, skills and behaviours that are
required by HR professionals.
Professionals working in the human resources department and unit tend to adhere to the steps
and measures followed by Vodafone Company in order to ensure that the operational tasks are
properly done. HR professionals tend to execute their roles and responsibilities in a perfect
manner in the organisation. Varied ranges of practices of human resources are practised in a
smooth manner to achieve the targets and goals of Vodafone. According to Cassar (2018),
Vodafone is a renowned telecommunication Company functioning within the market of UK
adopts steps to develop the appropriate strategies that help in completion of the different work in
the Vodafone Company. Vodafone tends to adopt certain policies and invests a specific sum of
money to develop and execute their activities and services in a substantial manner.
Vodafone tends to have a strategic HR policy that tends to develop the different activities that
manufactures and provides the 2G and 3G networks of communication. Vodafone being an
international Company tends to adhere to the unique strategies to ensure the development of the
different activities and valid facilities given to the huge base of customers. The organization
reaches out to numerous customers in the market of UK and in various parts of the world.
Competent employees who can skilfully work are recruited within the organization to complete
the jobs given to them according to their job roles specified to them. The organization manages
more than 1000 homes and maintains a turnover investment of more than 50 million GBP.
Vodafone Company does not tolerate any form of child labour that is practised within the
organization. The varied range of skills that has to be possessed by the professionals involved in
executing the practices of HR is as follows:
Sound communication: Communication is considered as a skill of utmost importance to do the
various tasks in a specific manner. It has to be possessed by a professional indulging in
developing and executing HR activities and practices. Communication in any form such as
verbal, non-verbal, written tends to prove to be beneficial and efficient enough to be developed
within the organization. Professionals indulging in HR practices tend to act as connecting
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sources of communicating between the talented and skilful employees and workers in Vodafone
with the management of the Company. Vodafone tends to spend a certain sum of amount to
manage the varied range of activities within the Company by recruiting promising employees
and workers.
Organised worker: Vodafone recruits employees through the help of adopting specific
recruitment methods and activities that are feasible and effective within the organization.
Organized and cohesive action by the workers and employees tends to adhere to the specific
strategies within the Vodafone Company to complete the different tasks identified within the
Company. HR professionals in Vodafone must work in accordance with the strategies devised
within the Company to execute the varied range of operational jobs and actions properly (Saddler
and Hills 2017). The professional involved in executing the practices of HR tends to provide
assurance that the various activities are completed in a smooth manner to provide valuable
services to the people.
Skills in IT: Technology tends to rule over the whole world and Vodafone also devises
strategies in their organizational setup to integrate the different skills based on information
technology and communication methods to execute the operational activities properly.
Legal knowledge: Vodafone provides their employees with sound training and ensures that their
employees possess the knowledge and information associated with the details and facts of the
organization properly. Professionals and workers of the HR department must know about the
detailing of the HR department and functional unit to work smoothly within the organization.
Innovation: Innovation is the key to the success of any Company and the HR professionals must
not possess the fear of taking any risks to work for maximizing the profitability of the
organization. The Professionals in HR possess the acumen and talent to help in solving problem
issues within developing the modern and advanced methods. HR manager or generalist working
in the organizations must possess a cool mind to solve the variety of problems existing within the
organization (Cohen, 2015).
Skills of negotiation: HR professional must be any individual who can bargain and manage
different conflicting situations within Vodafone and thus ensures that smooth and efficient work
is done by the different workers.
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P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role.
The professionals associated with HR practices tend to follow the specific range of skills that are
applicable upon developing the varied range of activities in Vodafone Company. Vodafone
Company would be able to develop newer networks and communication technologies that would
be able to provide the smooth and effective functioning of the services within the Vodafone
Company. The HR professional tends to adopt the specific practices that develop the activities of
the telecommunication Company in an efficient procedure. Specific skills audit of the
professionals provide aid to the Company to know about the abilities of the employees that
establish the acumen and skills of the employees in the Company (Bason, 2018).
Knowledge
development
and
requirement of
skills for the
HR
professional
who works
presently in the
organization
Assessment 1 2 3 4 5
Developing
skills of
communication
Developing the
skills of
communication is
an utmost skill of
importance that is
needed by the
employees to
sharpen their work
execution. The
department of HR
is also enriched if
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the employees are
trained in a proper
manner. Working
in Vodafone, the
proper
communication
skills would help
me to implement
the specific
strategies and
exhibit my talent
and skills to
establish myself
professionally and
personally. I would
learn a lot by
interacting with the
employees on a
regular basis.
Organised
employee
Specific and
particular steps and
measures are
adopted in order to
develop the correct
practices of HR
within Vodafone.
Proper steps are
accepted by the
organization at
particular times that
assures the
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fulfilment of the
varied range of
operations and jobs
in the organization.
IT Skills The communication
technology
Company involved
in
telecommunications
would be driven by
technological
methods and
concepts and this
would enable the
organization to
execute their jobs
with ease and
comfort. I would be
able to utilize the
skills of technology
to the variety of
operational
activities involved
in the department
of HR practices and
policies of the
organization.
Knowledge
about legal
matters
The legal
requirements of the
workplace as well
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as laws related to
the manufacturing
operations and
establishing the
numerous products
and services are
described within
the Company. I
require the
knowledge of
legislations and
laws to progress
further in the
Company to
complete the
actions and jobs
allotted to them that
help in developing
the practices of HR.
Ability to work
well under
stress
Various demanding
situations would
exist in the
Company of
Vodafone and it has
to be dealt well by
the professionals.
The skill involved
in executing
smooth and quality
work within the
organization tends
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to be sufficient
enough to skilfully
accomplish the jobs
given to them
within the
Vodafone
Company. I would
be able to integrate
the specific
strategies to
complete the
various activities
related to the HR
department within
the Company.
Negotiation
skill
Negotiation skills
are very much
important as it
helps to develop the
varied range of
unique and modern
skills and activities
to develop and
execute the
competent skills
that will be useful
and beneficial for
Vodafone
Company. I have
the feeling that I
possess the correct
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negotiation skills to
manage the various
decisions and frame
specific strategies
within the
Companies.
Table 1: Skills Audit needed for the role of an HR professional
(Source: Created by Learner)
Audit based on highlighting the skills of the individuals within the Vodafone Company ensured
the exposure of the strengths and weaknesses of the different individuals working in the post of
HR professionals being employed in the Vodafone Company in the country of United Kingdom.
SWOT Analysis
Strengths Weaknesses
HR professional of the Vodafone Company
has a sound knowledge of the IT skills.
An organised worker
An employee who has quality skills of
negotiation.
A professional of HR practice must be able to
effectively communicate within the
Vodafone Company.
A HR professional tends to work in a specific
way and within immense stress.
Knowledge that is developed by adhering to
the legal aspects.
Opportunities Threats
The weaknesses of the employees are
transformed by them to opportunities that
they can make use and prosper.
I did not possess specific knowledge and
information. I have numerous imperfections
as I could not work more systematically
within the Vodafone Company and it proves
to be a threat to the functioning as HR
professional.
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The evaluation of the inner strengths and weaknesses of an employee can be developed with the
support of applying a SWOT Analysis provided me the support to evaluate the weak points and
threats that I tend to encounter as a professional of HR in Vodafone. The strengths and
weaknesses have been verified and identified.
Plan for personal development
TARGET ACTIVITY PROOF DATE REMARKS
To develop
written and
verbal skills of
communication
By laying
additional stress
upon the varied
range of skills of
communication
helps to acquire
the much needed
confidence.
When I will be
given the correct
confidence by
the
management,
then I will be
able to smoothly
execute the
duties and
responsibilities.
When I will be
freely able to
express my
opinion with
comfort and
ease.
25.5.19 I make sure that
I tend to
progress well
and establish the
varied range of
skills set that
would make me
highly qualified
as a
professional. I
would be able to
make sure that I
have the skills
set to complete
any challenging
tasks that exist
within the
sphere of the
organization. I
ensure that I will
progress further
by developing
myself
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