Managing People: Vodafone UK HRM Policies and Challenges Report

This report provides a comprehensive overview of Human Resource Management (HRM) within Vodafone UK. It begins with an introduction to HRM and its significance, followed by a company overview, highlighting Vodafone's global presence and telecommunications services. The main body delves into a detailed discussion of HRM, emphasizing its crucial role in organizational success, especially within a multinational corporation like Vodafone. The report outlines various HRM policies, including recruitment and selection, training and development, 360-degree appraisals, employment act compliance, and compensation and benefits, detailing their advantages and disadvantages. The importance of these policies is then explored, emphasizing their role in legal compliance, employee satisfaction, and strategic direction. The report also addresses potential challenges in implementing these policies. The report concludes with recommendations for optimizing HRM practices within Vodafone and a concluding summary. This report is a valuable resource for understanding HRM principles and their practical application in a real-world business context.

Managing People

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Overview of Company................................................................................................................3
Discussion about HRM ..............................................................................................................3
HRM Policies..............................................................................................................................4
Importance of HRM policies.......................................................................................................6
What are the challenges that company might have to face at the time of implementing the
HRM policies..............................................................................................................................7
Recommendation.........................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Human Resource Management is defined as the process of planning, recruiting and
selecting the right candidate for business organisation so that organisation goals can be
accomplished. It is on of the concept which plays the crucial for any of the company because it
will give the idea that how any of the work can be managed in a systematic manner. In context of
the file the chosen organisation is Vodafone UK which is one on the multinational company
performing the business activity in different part of the world. Various topics will be explained in
detail among them HRM and its policies will play the most crucial role. Also, importance of all
the HRM policies will be explained by including different challenges that may occur at the of
introducing the changes in a company. At last, recommendation will be given that how whole of
this process can be conducted in a systematic manner.
MAIN BODY
Overview of Company
Vodafone is one of the company which perform its business activity in different part of
the world. They provide number of services to their customers which are completely related
within the telecommunication sector. It is one of the second largest company in terms of size just
because it conducts business activity in different area where they have millions of users who
helps company by availing the services which are being provided by the company. It was
founded almost 28 years ago which mean on 16th September 1991. Its founder was Ernest
Harrison and Gerry Whent (Vodafone Group Plc, 2019). The headquarter of the company is in
London UK whereas its registered office is Newbury, Berkshire, England. It is necessary to
understand that whenever any of the company of perform its activity at greater platform then
they are required to focus on different area but among that Human Resource Management plays
the most significant role in it.
Discussion about HRM
Talking about Human Resource Management, it is one of the most important department
in any of the business organisation as it can easily guide that how any of the work is needed to be
do and who are those candidate who can conduct this activity specifically (Ahmad, 2015). It is
necessary to understand that HRM department will need to hire the right candidate as per the
requirement of company so that they can contribute towards achieving the goals of a company in

specific manner. In context of Vodafone UK, if they will have the appropriate HRM department
they they will be able to decide that what types of training are required for company whenever
any of they adopt any of the changes. If any of the business organisation commences the
appropriate HRM department then they will be able to decide that what are those decision which
can be in favour of company through which any of the risk can be reduced.
HRM Policies
Human Resource Management is quite crucial department in a company where they are
needed to conduct different types of work so that goals can be accomplished. It is necessary to
understand for each and every HR manager that they must comply with HR policies if they want
to achieve the milestone of a company because it will directly guide that how any of the work is
needed to be done in a systematic manner. While talking about Vodafone UK, it is necessary for
their manager to understand that they must try to work in ethical manner where they will
consider all of the HR policies so that all of the work can be conducted as per the requirement of
laws and regulations. Below, there is the discussion about some of the policies which are needed
to be followed by the manager of Vodafone within their company.
Recruitment and selection: It is one of the most important policies of HRM where it is
necessary for manager to understand that they are needed to hire only those candidate who are
capable of performing every single work as per the requirement of a company (Key Human
Resource Management Policies & Procedures, 2019). In context of Vodafone, their HR
department will need to focus that how they can work ethical where they will not be biased with
any of the candidate and they will not select any of those candidate who are not capable of
performing the work as per the requirement. If in case they fails to comply with this respective
policies then there is huge possibility that company might have to suffer in future period of time.
 Advantage: The main advantage of this types of policies is that suitable candidate will
get the opportunity to show their talent which will be in the favour of organisation and
that will directly help to accomplish the goal (Olson and et. al., 2018).
 Disadvantage: If in any of the situation HR department doesn't hire the right candidate
as per the requirement then it will not be easy for company to sustain within the market
for longer period of time.
Training and Development: It is said that training and development program in any of
the company is very crucial because it guides that how any of the employees can adopt the

changes whenever there is the requirement. In context of Vodafone, their HR department must
ensure that they will provide all of the necessary training to their employees so that they can
work easily while conducting any of the operational work. There is high possibility that skills
can be enhanced of those employees who lacks in some of the situation. It is one of those HR
policies which will directly help Vodafone to work as per the requirement of a company.
 Advantage: The main advantage that company will get while giving training and
development to employees then in that situation employees will be able to adopt any of
the changes through which targets can be accomplished easily (Noe and et. al., 2017).
 Disadvantage: It is one of the most expensive process where lots of payment are needed
to be done to expertise who help to improve the performance.
360 Degree Appraisals: It is crucial for HR manager to understand that they are needed
to give appraisals to their employees so that they can perform much better in future period of
time. Whenever HR work on this respective policies then they will have the option to increase
the level of competition among the employees who will work for attaining the goals of a
company. While talking about Vodafone, their HR has the responsibility to give appraisals to
their employees which will motive them to work more in fluent manner.
 Advantage: It will allow company to attain their respective goals within the given time
period.
 Disadvantage: Sometime it might raise the level of standard due to which it can create
conflict between the employees.
Employment Act: It is necessary to understand for each and every HR manager that their
company must comply with the policies related to employment law. In any of the organisation it
is necessary that employment law must be followed and if in any of the circumstances it is not
being followed then legal actions can be taken upon the company. In context of Vodafone, their
HR manger will require to understand that they are not allowed to conduct any of those work
which are against law. In addition HR department will ensure that they are providing the wages
to employees as per the requirement of wages act and many more (Budhwar and Mellahi, 2018).
 Advantage: It is one of the law which applies upon business which gives guidelines to
HR that how they are needed to take any of the decision so that business goals can be
accomplished within the specific time period.

 Disadvantage: It is one of the lengthy process which sometimes create issues for the HR
to take decision of own at time of attaining the goals of a company.
Compensation and Benefits: In any of the company it is necessary for HR to understand
that they must work on the policies where they will be able to attain the goals on given time
period. It is only possible in that situation where HR of the company make plans that they will
give compensation and benefits if any of the employees give additional period of time to
organisation (Dickmann, Brewster and Sparrow, 2016). In context of Vodafone, their HR are
needed to give rewards and different kind of benefits to employees whenever they give
additional time period to organisation.
 Advantage: Employees will be able to give their extra efforts towards the company
through they can meet out their targets on time.
 Disadvantage: Sometimes company may to struggle while giving different benefits if in
case they have not distinguish any of the budget for this respective benefits.
Importance of HRM policies
Whenever there it is the discussion about the HRM department of a company it can be
easily said that it can be one of the department which can help organisation in attaining the goals
of a company within the specific time period. HRM policies plays the crucial roles as it gives the
idea that how any of the work is needed to be done within the company (Brewster, 2016). While
talking about the business organisation like Vodafone UK, they are needed to understand that
HRM policies plays the most crucial role for business organisation as it gives the idea that how
objective of a company can be attained. Below, there are some of the importance of HRM
policies which will help to clear out all of the doubt which are related with HRM policies.
 Protection against Legal Liabilities: For any of the company, it is necessary to
understand that HRM policies do guide business organisation that how any of the work is
needed to be done. In context of Vodafone, HR policies can easily protect them from
legal liabilities concerning claims of unfair employment practices. They are important
because many HR policies are related to a company's obligations under federal and local
laws and regulations. It will also guide the business organisation that how any of the
decisions are needed to be taken in legal manner so that goals can be achieved in specific
time period.

 Employee Satisfaction and Confidence: In any of the company, the HR department is
needed to understand that they can attain the success only in that situation where
company will be able to perform well. In context of Vodafone, if they want to perform
well within the market then it is necessary to use HR policies which where employees
will be awards with different benefits which will directly help to boost up the confidence
of every employees. In short, it can be said that HR policies is important within Vodafone
because it will help to uplift the working standard of employees through which
objectives can be achieved easily (Importance of HR Policies, 2019).
 Supporting the Strategic Direction: Whenever any of the company work in the
systematic manner by following the HR policies then in that situation company will have
the option to take better decision as per the requirement of a situation. In context of
Vodafone, company will be able to explore every area if they uses HRM policies and
even they will get the option that to take strategic decision through which organisational
goals can be accomplished easily.
These are some of the importance which is needed to be considered by the Human
Resource department of company as it will guide company that how they are needed to work and
who will be key person who can help to achieve the targets.
What are the challenges that company might have to face at the time of implementing the HRM
policies
Talking about the challenges, it can be said that whenever any of the changes are required
within the company, lots of problem which are needed to be dealt. It is necessary to understand
that whenever company will be able to those challenges then it will becomes easy to perform
better in future period of time (Brewster, 2017). In context of Vodafone, they will have to face
number of problem while implementing the HRM policies within the company and those
challenges are discussed below:
 Whenever this types of policies are needed to be implemented within the company then
organisation will require to spend lots of money which will not be an easy task.
 Here, company will require to change their working standard where they will ensure that
all of the work will be conducted as per the laws and regulation which slow down the
working style.

 Sometimes when some of the employees get reward but other one doesn't get then in that
situation company might have to suffer as some of the employees get demotivated in that
situation.
Recommendation
It is can be easily recommanded in this situation, that whenever any of the HRM policies
are needed to be implemented within the company then in that situation company is required to
understand that what are necessary ground which can help to accomplish the goals. Even there
are number of challenges which is needed to be faced and in order to overcome all of them HRM
department must ensure that they will guide every employees that how they are required to work
in any of the situation (Barrena-Martínez, López-Fernández and Romero-Fernández, 2019).
Also, company is needed to understand that they will required additional amount of capital so
they are also needed to find the ways that how can introduce more amount of capital. At last,
company will hire those expertise who can help them to understand each and every law which
are needed to be followed by the organisation.
CONCLUSION
From the above file it can be concluded, that Human Resource Management is one of the
most important topic within the organisation which help to guide that how any of the work is
needed to be done and who can be the one who can help to attain those goals. HRM policies are
very crucial for business organisation as it tell that how any of employees is needed to be treated
in the company. The importance of HRM policies tells that company can attain their goals easily
if they will be able to work as per the requirement of policies as it gives idea to work in fair
manner. At the end, it is necessary to understand that various challenges do come across the
organisation and that can be dealt if appropriate decision can be taken on that particular moment.

REFERENCES
Books & Journals
Ahmad, S., 2015. Green human resource management: Policies and practices. Cogent business &
management. 2(1). p.1030817.
Barrena-Martínez, J., López-Fernández, M. and Romero-Fernández, P. M., 2019. Towards a
configuration of socially responsible human resource management policies and
practices: Findings from an academic consensus. The International Journal of Human
Resource Management. 30(17). pp.2544-2580.
Brewster, C., 2016. Comparative HRM. In Encyclopedia of Human Resource Management.
Edward Elgar Publishing Limited.
Brewster, C., 2017. The integration of human resource management and corporate strategy. In
Policy and practice in European human resource management (pp. 22-35). Routledge.
Budhwar, P. and Mellahi, K., 2018. HRM in the Middle East. In Handbook of Research on
Comparative Human Resource Management. Edward Elgar Publishing.
Dickmann, M., Brewster, C. and Sparrow, P. eds., 2016. International human resource
management: contemporary HR issues in Europe. Routledge.
Noe, R. A. and et. al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Olson, E. M. and et. al., 2018. The application of human resource management policies within
the marketing organization: The impact on business and marketing strategy
implementation. Industrial Marketing Management. 69. pp.62-73.
Online
Importance of HR Policies. 2019. [Online]. Available Through:
<https://yourbusiness.azcentral.com/importance-hr-policies-1589.html>
Key Human Resource Management Policies & Procedures. 2019. [Online]. Available Through:
<https://smallbusiness.chron.com/key-human-resource-management-policies-
procedures-60802.html>
Vodafone Group Plc. 2019. [Online]. Available Through: <https://www.vodafone.co.uk/>